4.2 License Law Violations & Discipline
Key Takeaways
- OREA can investigate complaints, conduct hearings, and impose disciplinary actions
- Violations can result in license denial, suspension, revocation, or civil penalties
- Common violations include misrepresentation, trust account violations, and unlicensed activity
- Practicing without a license is a criminal offense in Oregon
- Licensees have due process rights including notice and hearing before disciplinary action
OREA has authority to investigate complaints and take disciplinary action against licensees who violate Oregon Real Estate License Law.
Common Violations
Misrepresentation and Fraud
| Violation | Description |
|---|---|
| Material misrepresentation | False statements about important facts |
| Omission | Failing to disclose known material defects |
| Fraud | Intentional deception for personal gain |
| False advertising | Misleading marketing or claims |
Trust Account Violations
| Violation | Description |
|---|---|
| Commingling | Mixing client and principal broker funds |
| Conversion | Using client funds without authorization |
| Failure to deposit | Not depositing funds timely |
| Poor records | Inadequate documentation |
| Failure to reconcile | Not reconciling monthly |
| Late OREA notification | Not notifying within 10 days |
Agency and Disclosure Violations
| Violation | Description |
|---|---|
| Initial Agency Disclosure | Failing to provide pamphlet at first contact |
| Undisclosed dual agency | Acting for both parties without consent |
| Breach of fiduciary duty | Violating duties to clients |
| Property disclosure | Failing to disclose known defects |
Unlicensed Activity
| Violation | Description |
|---|---|
| Practicing without license | Performing activities requiring a license |
| Practicing on expired license | Continuing to work after expiration |
| Paying unlicensed persons | Compensating unlicensed individuals for licensed activities |
Warning: Practicing real estate without a license is a criminal offense in Oregon.
Disciplinary Process
Investigation
- Complaint filed with OREA (or OREA initiates investigation)
- Investigation conducted by OREA staff
- Evidence gathered (documents, interviews, audits)
- Determination made whether to proceed
Hearing Process
If OREA proceeds with disciplinary action:
| Step | Description |
|---|---|
| Notice | Licensee notified of charges |
| Hearing | Formal hearing before administrative law judge |
| Evidence | Both sides present evidence |
| Decision | Written decision issued |
| Appeal | Licensee may appeal |
Due Process Rights
Licensees have the right to:
- Notice of charges
- Hearing before adverse action
- Representation by attorney
- Present evidence and witnesses
- Appeal unfavorable decisions
Disciplinary Actions
OREA may impose various sanctions:
| Action | Description |
|---|---|
| Denial | Refuse to issue license |
| Suspension | Temporary loss of license |
| Revocation | Permanent loss of license |
| Reprimand | Formal warning |
| Civil penalty | Monetary penalty up to $5,000 per violation |
| Probation | Conditional license with restrictions |
| Education | Required additional training |
Factors Considered
| Factor | Impact |
|---|---|
| Severity of violation | More serious = harsher penalty |
| Prior disciplinary history | Repeat violations = stricter |
| Harm to consumers | Consumer damage = more serious |
| Cooperation | Cooperation may reduce penalty |
| Remedial actions | Steps taken to fix problem |
Specific Oregon Violations
Advertising Violations
| Violation | Rule |
|---|---|
| No brokerage name | All ads must include licensed business name |
| False claims | Cannot make false or misleading claims |
| Unlicensed status | Cannot imply licensed status if not licensed |
| Team names | Must not mislead about nature of team |
Supervision Violations
Principal brokers can be disciplined for:
| Violation | Description |
|---|---|
| Inadequate supervision | Failing to properly supervise brokers |
| Training failures | Not ensuring brokers are properly trained |
| Trust account failures | Not maintaining proper trust accounts |
| Record keeping failures | Not maintaining required records |
Consumer Protection Violations
| Violation | Description |
|---|---|
| Failure to present offers | Not presenting all offers to client |
| Unauthorized practice | Acting outside scope of license |
| Fair housing violations | Discrimination in housing |
| Steering | Directing buyers to certain areas |
Criminal Violations
Some violations can result in criminal prosecution:
| Offense | Potential Penalty |
|---|---|
| Unlicensed practice | Criminal charges |
| Fraud | Criminal charges |
| Theft/conversion | Criminal charges |
| Forgery | Criminal charges |
Important: Criminal violations are prosecuted by county district attorneys or the Oregon Department of Justice, not OREA. OREA handles administrative discipline.
Complaint Process
How to File a Complaint
- Submit complaint to OREA (online or written)
- Provide details - who, what, when, where
- Include documentation if available
- OREA investigates within its jurisdiction
Time Limits
| Limit | Timeframe |
|---|---|
| Filing complaint | No specific limit, but sooner is better |
| OREA investigation | Must be completed within reasonable time |
| Statute of limitations | Varies by violation type |
What is the maximum civil penalty OREA can impose per violation?
Which action is a criminal offense in Oregon?
What rights does an Oregon licensee have before OREA takes disciplinary action?
Which of the following is NOT a disciplinary action OREA can impose?
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