1.1 Current Exam Facts
Key Takeaways
- The NNA Notary Signing Agent certification is an online, self-paced course with the certification exam built into the platform, administered by the National Notary Association (NNA)
- A passing score of 80% is required, with unlimited retakes during the 9-month course-access window
- Two current packages: NNA Certification Standard at $199 and NNA Certification Professional at $249, both bundling training, exam, background screening, and a SigningAgent.com listing
- The exam is based on the Signing Professionals Workgroup (SPW) Code of Conduct v3.0, approved January 21, 2016, organized around 10 Guiding Principles
- The NNA does not publish the exact question count or time limit on its public training page; treat any specific number you see elsewhere as unverified
What Is the NNA Notary Signing Agent Certification?
A Notary Signing Agent (NSA) is a commissioned notary public who specializes in walking borrowers and sellers through the signing of real estate loan documents — promissory notes, deeds of trust, HUD/Settlement Statements, right-to-cancel notices, and the many ancillary disclosures a closing package contains. The National Notary Association (NNA) owns and administers the leading industry certification for this role, delivered as a self-paced online training program with the certification exam built directly into the course platform.
The certification is not a government license — your state notary commission is the legal authorization to notarize. The NNA credential is an industry-recognized standard that title companies, signing services, and lenders use to vet signing agents before assigning closings. Most national signing services and many lenders list the NNA certification (or a comparable SPW-based credential) as a minimum requirement on their vendor rosters.
Who Should Pursue This Certification?
This path is designed for:
- Active notaries public who want to add loan-signing work as a revenue stream
- Mobile notaries expanding into real estate closings
- Paralegals and escrow assistants who notarize as part of their duties
- Side-income seekers — many NSAs work part-time evenings and weekends
You must already hold (or be in the process of obtaining) a notary public commission in your state before enrolling, because the certification builds on commission-specific notary law you are expected to know.
The SPW Code of Conduct Foundation
The certification exam is based on the Signing Professionals Workgroup (SPW) Code of Conduct, version 3.0, approved January 21, 2016. The SPW Code is the industry standard for signing agent professionalism and is organized around 10 Guiding Principles:
| # | Guiding Principle | Core Idea |
|---|---|---|
| 1 | Qualifications | Maintain commission, licenses, notary/federal law knowledge, certification |
| 2 | Notarization | Perform only authorized notarial acts |
| 3 | Impartiality | Remain a neutral witness; no ulterior interest |
| 4 | Unauthorized Advice/Services | Do not explain documents beyond identifying them |
| 5 | Illegal & Suspicious Activity | Perform no illegal act; report suspicious activity to the contracting company |
| 6 | Privacy & Confidentiality | Protect borrower information |
| 7 | Fees | Charge disclosed, reasonable fees |
| 8 | Advertising | Market honestly and without misleading claims |
| 9 | Professionalism | Conduct, attire, punctuality |
| 10 | Standards | Maintain and raise standards of practice across the signing profession |
These principles are the backbone of the exam — almost every test item maps back to one of them. Pay special attention to Principle 4 (Unauthorized Advice/Services) and Principle 2 (Notarization), which generate the most missed questions because candidates confuse a signing agent's role with that of a loan officer or attorney.
Exam Format & Passing Score
| Detail | Information |
|---|---|
| Delivery | Online, built into the NNA training platform |
| Passing Score | 80% |
| Retakes | Unlimited during the 9-month access window |
| Access Window | 9 months from enrollment |
| Question Count | Not published by NNA |
| Time Limit | Not published by NNA |
Important: The NNA does not publish an exact item count or time limit on its public training page. Any specific number like 50, 45, or 60 minutes that appears in third-party blogs or forums is unverified and frequently outdated. Do not budget your preparation around a fabricated number — the passing score and the SPW Code content matter far more than the item count.
Current Packages (2026)
The NNA currently offers two certification packages. Both bundle the training, the exam, the background screening, and a SigningAgent.com profile listing. The Professional tier adds NNA Membership benefits.
- NNA Certification Standard — $199: training + exam + background screening + SigningAgent.com listing
- NNA Certification Professional — $249: everything in Standard plus NNA Membership (Hotline access, member discounts, certificate forms)
Do not rely on older "$299" or "Premier" package references — those tiers are stale and no longer offered. The $199 / $249 pair is the current official pricing.
The Five-Lesson Course Structure
The training is delivered as five lessons totaling roughly four hours of content:
- Lesson 1 — NSA Overview (30 min): role, industry, and expectations
- Lesson 2 — Land the Assignment (30 min): getting hired, scheduling, communications
- Lesson 3 — Prep the Package (90 min): document identification, print logistics, organization
- Lesson 4 — Conduct the Signing (40 min): table conduct, walking borrowers, the signing flow
- Lesson 5 — Wrap Up the Assignment (50 min): post-signing scan-backs, shipping, invoicing
Lesson 3 (Prep the Package) is the longest and most content-heavy — it carries the document-identification knowledge that new NSAs find the hardest and that the exam weights most heavily. Budget extra time there.
Earnings Context (Industry Average)
Signing income varies widely and the figures below are industry averages, not guarantees:
- Refinances: ~$75–$125 per signing
- Purchases: ~$100–$200 per signing
- Reverse mortgages: ~$150–$250 per signing
- Experienced full-time NSAs: often complete 3–5 signings per day
Your earnings depend on your market, your availability, your relationships with signing services, and your state's fee rules for notarial acts (which are separate from your signing fee).
What is the foundational document the NNA certification exam is based on?
Which statement about the NSA exam format and retake policy is accurate?