10.2 Endocrine, Gastrointestinal & Metabolic Conditions

Key Takeaways

  • Diabetes Mellitus is characterized by the classic 3 P's triad: Polyuria (excessive urination), Polydipsia (excessive thirst), and Polyphagia (excessive hunger) resulting from impaired cellular glucose uptake.
  • Hypoglycemia ('cold and clammy, give them candy') develops rapidly with tremors, sweating, and confusion, requiring immediate reporting and the 15-15 rule if conscious; Hyperglycemia ('hot and dry, sugar is high') develops gradually with flushed skin, extreme thirst, and fruity acetone breath.
  • Diabetic foot care protocols require daily visual inspection, washing with warm water, complete drying between toes, applying lotion to tops/soles but NEVER between toes, seamless white socks, and NEVER cutting or clipping toenails.
  • Thyroid disorders impact metabolic rate: Hypothyroidism causes fatigue, weight gain, cold intolerance, and constipation, whereas Hyperthyroidism causes tachycardia, weight loss, heat intolerance, and exophthalmos.
  • Gastrointestinal and ostomy management mandates upright positioning (30–45°) for 2 to 3 hours post-meals in GERD, reporting liquid stool seepage as the cardinal sign of fecal impaction, and identifying healthy stomas as moist/beefy red while emptying pouches at 1/3 full.
Last updated: August 2026

Endocrine, Gastrointestinal & Metabolic Conditions

Chronic endocrine, metabolic, and gastrointestinal conditions affect a large proportion of residents in skilled nursing and long-term care settings. Disorders such as diabetes mellitus, thyroid dysfunctions, gastroesophageal reflux, fecal impactions, and intestinal ostomies require constant vigilance and standardized care from the Certified Nursing Assistant (CNA). Because these chronic conditions alter cellular metabolism, fluid and electrolyte balance, and digestive elimination, direct care workers must recognize subtle clinical baseline deviations, prevent catastrophic tissue breakdown, and provide safe, compassionate personal care.


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|              ENDOCRINE, GI & METABOLIC CARE MANAGEMENT OVERVIEW             |
|                                                                             |
|   [DIABETES 3 P'S]       ---> Polyuria (Urine), Polydipsia (Thirst),        |
|                               Polyphagia (Hunger)                           |
|   [GLYCEMIC CRISES]      ---> Hypoglycemia: 'Cold & Clammy, Give Them Candy'|
|                               (Rapid Onset, Shakiness, Diaphoresis, Alert!) |
|                               Hyperglycemia: 'Hot & Dry, Sugar is High'     |
|                               (Gradual, Fruity Breath, Kussmaul Respirations)|
|   [DIABETIC FOOT CARE]   ---> Wash Warm Water, Dry Completely Between Toes,  |
|                               Lotion on Tops/Bottoms ONLY (Never Between!), |
|                               White Seamless Socks, NEVER CLIP TOENAILS!    |
|   [THYROID DISORDERS]    ---> Hypo: Low Metabolism, Fatigue, Cold, Wt Gain  |
|                               Hyper: High Metabolism, Heat, Tachycardia, Wt |
|   [GERD MANAGEMENT]      ---> Elevate HOB 30-45°, Upright 2-3h Post-Meals   |
|   [FECAL IMPACTION]      ---> Hard Mass in Rectum; LIQUID STOOL SEEPAGE     |
|                               CNA NEVER performs digital removal!           |
|   [OSTOMY CARE]          ---> Healthy Stoma: Moist, Shiny, Beefy Red        |
|                               Pale/Blue/Black = Necrosis; Empty at 1/3 Full |
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1. Diabetes Mellitus: Type 1 vs. Type 2 & The Classic Triad

Diabetes Mellitus is a chronic endocrine metabolic disorder characterized by the body's inability to produce or effectively utilize insulin, an essential peptide hormone synthesized and secreted by the beta cells in the islets of Langerhans of the pancreas. Insulin functions as the physiological "key" that unlocks cellular membrane channels, allowing glucose to move from the bloodstream into cells for cellular respiration and energy production. Without functional insulin, glucose accumulates to dangerous levels in the bloodstream (hyperglycemia) while body tissues suffer intracellular starvation.

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|                        TYPE 1 VS. TYPE 2 DIABETES                           |
|                                                                             |
|   [TYPE 1 DIABETES]      ---> Autoimmune destruction of pancreatic beta     |
|   (INSULIN-DEPENDENT)         cells -> ABSOLUTE insulin deficiency.         |
|                               Rapid onset in children/young adults.         |
|                               Requires lifelong daily exogenous insulin.    |
|                                                                             |
|   [TYPE 2 DIABETES]      ---> Insulin resistance + progressive secretory    |
|   (NON-INSULIN DEPENDENT)     defect -> Ineffective glucose utilization.    |
|                               Gradual onset associated with aging, obesity,  |
|                               sedentary lifestyle, and genetic factors.     |
|                               Managed via diet, exercise, oral antidiabetic |
|                               agents (metformin), and/or insulin.           |
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The Classic Diagnostic Triad of Diabetes (The 3 P's):

When blood glucose levels exceed the renal tubular absorption threshold ($>180\text{ mg/dL}$), excess glucose spills into the renal filtrate, pulling massive volumes of water with it through osmotic diuresis. This produces the classic triad of symptoms:

  1. Polyuria: Excessive, frequent excretion of abnormally large volumes of urine.
  2. Polydipsia: Excessive, insatiable thirst triggered by profound intracellular and extracellular dehydration.
  3. Polyphagia: Excessive, ravenous hunger resulting from cellular starvation, as glucose remains trapped in the vascular space and cannot enter muscle and fat cells.

2. Acute Glycemic Emergencies: Hypoglycemia vs. Hyperglycemia & The 15-15 Rule

The Certified Nursing Assistant must immediately differentiate between abnormally low blood glucose (Hypoglycemia) and dangerously elevated blood glucose (Hyperglycemia). Rapid recognition prevents irreversible brain damage, diabetic coma, and death.

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|                 HYPOGLYCEMIA VS. HYPERGLYCEMIA COMPARISON                   |
|                                                                             |
|   "COLD AND CLAMMY, GIVE THEM CANDY!"  vs.  "HOT AND DRY, SUGAR IS HIGH!"   |
|                                                                             |
|   [HYPOGLYCEMIA (LOW SUGAR)]             [HYPERGLYCEMIA (HIGH SUGAR)]       |
|   - Blood Glucose: <70 mg/dL             - Blood Glucose: >200-300+ mg/dL   |
|   - Onset: RAPID (Minutes to Hours)      - Onset: GRADUAL (Days to Weeks)   |
|   - Skin: Cold, pale, clammy, wet        - Skin: Hot, dry, flushed, parched |
|   - Neuro: Tremors, shaky, dizzy,        - Neuro: Drowsy, lethargic, stupor,|
|     irritability, confusion, headache      restlessness, eventual coma      |
|   - Breath: Normal / No odor             - Breath: Sweet, fruity, acetone   |
|   - Breathing: Normal / Shallow          - Breathing: Deep, rapid Kussmaul  |
|   - Hunger: Intense hunger, tachycardia  - Symptoms: Severe thirst, nausea, |
|   - Action: REPORT IMMEDIATELY; Fast     - Action: REPORT IMMEDIATELY;      |
|     sugar (juice/candy) if conscious       Hydration & insulin per nurse    |
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Detailed Glycemic Emergency Comparison Matrix

Clinical ParameterHypoglycemia (Insulin Shock / Reaction)Hyperglycemia (Diabetic Ketoacidosis / DKA)
Underlying EtiologyExcess insulin/medication, delayed or skipped meals, unexpected physical exertion, vomitingInsufficient insulin, excessive carbohydrate intake, systemic infection, acute illness, stress
Blood Glucose LevelAbnormally low: $<70\text{ mg/dL}$Abnormally high: $>200\text{ to }300+\text{ mg/dL}$
Speed of OnsetSudden / Rapid (develops within minutes)Slow / Gradual (develops over hours to days)
Skin CharacteristicsCold, pale, diaphoretic (sweaty), wet, clammyWarm, hot, flushed, dry, dehydrated
Neurological SignsShakiness, tremors, nervous irritability, dizziness, headache, slurred speech, seizuresDrowsiness, extreme lethargy, stupor, progressive confusion, diabetic coma
Breath & RespirationsNormal breath odor; normal or shallow respirationsFruity, sweet acetone breath odor; deep, rapid, labored Kussmaul respirations
Cardiovascular SignsTachycardia ($>100\text{ bpm}$), bounding or thready pulseTachycardia with weak pulse, hypotension secondary to severe dehydration
CNA Emergency ProtocolNotify charge nurse immediately; if alert and swallowing safely, provide 15 grams of fast-acting simple carbohydrate under nurse directionNotify charge nurse immediately; prepare for fingerstick glucose check, urine testing, and physician-ordered insulin/IV hydration

The 15-15 Rule for Conscious Hypoglycemia:

If a conscious resident with diabetes displays cold, clammy, shaky symptoms and is alert and able to swallow:

  1. Administer 15 grams of fast-acting simple carbohydrate (e.g., $4\text{ ounces}$ [1/2 cup] of orange juice or apple juice, $4\text{ ounces}$ of regular non-diet soda, 3 to 4 glucose tablets, or 1 tablespoon of sugar/honey).
  2. Notify the charge nurse immediately so blood glucose can be verified.
  3. Wait 15 minutes and have the nurse re-check blood glucose.
  4. If blood glucose remains $<70\text{ mg/dL}$, repeat another 15 grams of carbohydrate.
  5. Once blood glucose normalizes, offer a complex carbohydrate and protein snack (e.g., peanut butter crackers or half a sandwich) to sustain glycemic stability.

[!CAUTION] The Unconscious Hypoglycemic Resident (Critical Aspiration Danger): NEVER attempt to administer oral liquids, orange juice, or candy to a resident who is lethargic, confused, unconscious, or unable to swallow. Doing so triggers catastrophic pulmonary aspiration. Push the emergency call light immediately for nurse administration of subcutaneous/intramuscular glucagon or intravenous $50%$ dextrose.

3. Comprehensive Diabetic Foot Care Standards & Scope Rules

Diabetes produces chronic microvascular and macrovascular complications: diabetic peripheral neuropathy (progressive loss of sensory pain and temperature perception) and peripheral arterial disease (diminished lower extremity arterial blood supply). Consequently, a diabetic resident can step on a sharp object, develop a friction blister from ill-fitting shoes, or suffer an ingrown toenail without feeling any pain. Left undetected, minor epidermal injuries rapidly progress to deep tissue ulceration, osteomyelitis (bone infection), dry/wet gangrene, and lower limb amputation.

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|                      CNA DIABETIC FOOT CARE PROTOCOL                        |
|                                                                             |
|   1. DAILY INSPECTION    ---> Check soles, heels, between toes for redness, |
|                               blisters, cracks, calluses, or drainage.      |
|   2. WARM WATER WASH     ---> Wash daily with warm water (105-110°F); check |
|                               temp with thermometer; NO PROLONGED SOAKING.  |
|   3. THOROUGH DRYING     ---> Pat gently; dry COMPLETELY BETWEEN EVERY TOE. |
|   4. LOTION APPLICATION  ---> Apply lotion to tops and bottoms of feet;     |
|                               NEVER APPLY LOTION BETWEEN THE TOES!          |
|   5. FOOTWEAR SAFETY     ---> Clean, seamless white cotton socks; proper    |
|                               fitting shoes; NEVER WALK BAREFOOT!           |
|   6. NAIL CARE SCOPE     ---> CNA MUST NEVER CUT/CLIP DIABETIC TOENAILS!    |
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Step-by-Step Diabetic Foot Care Standards:

  1. Daily Visual Inspection: Inspect both feet meticulously every day during morning care or bathing under bright lighting. Inspect the dorsum (top), plantar surface (sole), heels, and spaces between each toe for erythema, blisters, cracks, calluses, ingrown nails, or purulent drainage. Report any abnormality immediately to the charge nurse.
  2. Washing & Water Temperature: Wash feet daily using mild soap and warm water. Always verify water temperature ($105^\circ\text{F to }110^\circ\text{F}$) using a calibrated bath thermometer or your inner wrist. Never allow a diabetic resident to test water temperature with their feet due to sensory neuropathy. Avoid prolonged foot soaking (soaking over 5–10 minutes strips natural protective skin lipids, causes epidermal maceration, and creates micro-fissures).
  3. Drying Technique: Pat the skin dry with a soft towel without vigorous friction rubbing. Pay meticulous attention to drying completely between all toes, as residual trapped moisture fosters fungal proliferation (Tinea pedis / athlete's foot) and tissue maceration.
  4. Lotion Application Rule: Apply a thin layer of moisturizing lotion to the tops and soles of the feet to prevent skin xerosis and heel fissures. NEVER apply lotion between the toes. Trapped lotion between toes creates a dark, moist incubator that accelerates fungal infection and skin breakdown.
  5. Footwear & Sock Standards: Ensure the resident wears clean, dry, seamless white cotton socks (white fabric enables immediate visual detection of blood, exudate, or drainage). Shoes must fit comfortably with a wide toe box and closed heels. The resident must NEVER walk barefoot, even indoors on carpet, to prevent foreign body puncture wounds.
  6. The Nail Clipping Prohibition (Absolute Exam Rule):

    [!IMPORTANT] CNA Scope Prohibition on Diabetic Toenails: Certified Nursing Assistants are strictly prohibited from clipping, cutting, or trimming the toenails of a resident with diabetes. Diabetic toenails are thick, brittle, and vascularized; accidental nicking of the skin can initiate non-healing gangrenous ulcers. Toenail clipping for diabetic residents must only be performed by a licensed nurse or podiatrist.

4. Thyroid Disorders: Hypothyroidism vs. Hyperthyroidism

The thyroid gland, located in the anterior neck, secretes the metabolic hormones thyroxine ($T_4$) and triiodothyronine ($T_3$), which govern the basal metabolic rate, heat production, heart rate, and energy utilization of all body tissues.

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|                        HYPOTHYROIDISM VS. HYPERTHYROIDISM                   |
|                                                                             |
|   [HYPOTHYROIDISM (UNDERACTIVE)]        [HYPERTHYROIDISM (OVERACTIVE)]      |
|   "SLOW METABOLISM"                     "ACCELERATED METABOLISM"            |
|   - Deficient thyroid hormones          - Excess thyroid hormones (Graves') |
|   - Extreme fatigue, lethargy           - Tachycardia, palpitations, tremors|
|   - Bradycardia (<60 bpm)               - Heat intolerance & diaphoresis    |
|   - Cold intolerance (wants blankets)   - Weight loss despite polyphagia    |
|   - Weight gain despite low appetite    - Diarrhea / frequent loose stools  |
|   - Chronic constipation & dry skin     - Exophthalmos (bulging eyes)       |
|   - Periorbital puffiness / hair loss   - Goiter (enlarged neck thyroid)    |
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Clinical Comparison Matrix: Thyroid Disorders

Clinical DimensionHypothyroidism (Myxedema / Underactive)Hyperthyroidism (Graves' Disease / Overactive)
Metabolic StateHypometabolic (generalized slowing of body systems)Hypermetabolic (accelerated physiological rate)
Energy & NeurologicalExtreme fatigue, daytime drowsiness, mental sluggishness, depressionRestlessness, anxiety, emotional irritability, insomnia, fine hand tremors
CardiovascularBradycardia ($<60\text{ bpm}$), hypotensionTachycardia ($>100\text{ bpm}$), palpitations, elevated systolic BP
Temperature SensitivityCold intolerance; resident always feels cold and requests extra sweaters/blanketsHeat intolerance; resident feels excessively hot, sweats profusely, wants air conditioning
Weight & AppetiteUnintended weight gain despite poor appetite (anorexia)Unintended weight loss despite increased appetite (polyphagia)
GastrointestinalChronic constipation, sluggish peristalsis, abdominal bloatingFrequent bowel movements, hyperactive bowel sounds, diarrhea
Integumentary & HairDry, rough, flaky skin; coarse, thinning brittle hair; brittle nailsWarm, moist, smooth skin; fine silky hair; profuse diaphoresis
Facial CharacteristicsPuffy face, periorbital edema (swelling around eyes), loss of outer third of eyebrowsExophthalmos (abnormal protrusion/bulging of the eyeballs), staring gaze
Physical Neck SignNormal or small thyroidGoiter (diffuse, visible enlargement of thyroid gland in anterior neck)
CNA Care InterventionsProvide extra blankets and warm clothing (avoid electric heating pads due to burn risks); encourage high-fiber foods and fluids for constipation; apply gentle skin moisturizers; allow unhurried time for ADLs.Maintain a cool room environment; offer lightweight clothing and cool fluids; provide high-calorie frequent meals/snacks; ensure quiet environment to reduce sensory overload; report tachycardia immediately.

5. Gastrointestinal Disorders: GERD, Constipation & Fecal Impaction

+-----------------------------------------------------------------------------+
|                       GASTROINTESTINAL DISORDER CARE                        |
|                                                                             |
|   [GERD]                 ---> Lower Esophageal Sphincter Incompetence       |
|                               Elevate HOB 30-45° During & After Meals       |
|                               Remain Upright for 2 to 3 Hours Post-Meal     |
|                               Avoid Acidic, Spicy, Caffeinated Foods        |
|                                                                             |
|   [CONSTIPATION]         ---> Hard, Infrequent Stools; Encourage Fluids     |
|                               (1,500-2,000 mL/day), High Fiber, Activity    |
|                                                                             |
|   [FECAL IMPACTION]      ---> Hardened Mass in Rectum; Hallmarked by        |
|                               CONTINUOUS SEEPAGE OF LIQUID BROWN STOOL      |
|                               CNA NEVER performs digital removal!           |
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Gastroesophageal Reflux Disease (GERD)

GERD occurs when the lower esophageal sphincter (LES) weakens or relaxes inappropriately, allowing highly acidic gastric hydrochloric acid and digestive pepsin to reflux backward into the unprotected esophagus.

  • Clinical Manifestations: Pyrosis (burning retrosternal heartburn), acid regurgitation, sour taste in mouth, dysphagia, painful swallowing (odynophagia), and chronic dry nocturnal cough.
  • CNA Care Guidelines:
    1. Ensure the head of the bed is elevated to $30^\circ\text{ to }45^\circ$ (Semi-Fowler's to Fowler's) during all meals and enteral feedings.
    2. Instruct and assist the resident to remain upright for at least 2 to 3 hours following a meal. Never allow a resident with GERD to lie flat immediately after eating.
    3. Serve small, frequent meals rather than large, heavy portions that distend the stomach.
    4. Avoid dietary triggers: citrus fruits, tomatoes, chocolate, caffeine, peppermint, fried/greasy items, and spicy foods.
    5. Avoid tight belts or restrictive waistbands that increase intra-abdominal pressure.

Constipation & Fecal Impaction

  • Constipation: Defined as the infrequent, difficult evacuation of dry, hard, compacted feces. Primary contributing factors in long-term care include immobility, inadequate fluid intake ($<1,500\text{ mL/day}$), low dietary fiber, chronic opioid analgesic use, and ignoring the urge to defecate.
    • CNA Interventions: Encourage $1,500\text{ to }2,000\text{ mL/day}$ of fluids (unless restricted for CHF/renal disease), provide high-fiber dietary items (whole grains, bran, prunes, fresh vegetables), assist with physical ambulation, and promptly answer call lights for toileting.
  • Fecal Impaction: A severe, life-threatening progression of constipation in which a large, hardened mass of dry stool becomes wedged in the rectum and cannot be voluntarily expelled.
  • The Cardinal Hallmark Sign of Fecal Impaction:

    [!IMPORTANT] Cardinal Sign of Impaction: Liquid Stool Seepage: The cardinal clinical hallmark of fecal impaction is continuous oozing or seepage of small amounts of liquid, watery brown stool around the hardened fecal blockage. This is frequently mistaken for diarrhea. Accompanying symptoms include abdominal distension, severe crampy abdominal pain, rectal pressure, nausea, and tenesmus (constant feeling of needing to evacuate).

  • CNA Scope Prohibition: Report suspected impactions immediately to the charge nurse. Certified Nursing Assistants are strictly prohibited from performing digital removal of a fecal impaction. Digital disimpaction is an invasive nursing procedure that carries a high risk of rectal mucosal perforation and vagal nerve stimulation (which can trigger profound bradycardia, heart block, and syncope).

6. Ostomy Care: Colostomy vs. Ileostomy & Stoma Assessment

An ostomy is a surgically created opening (stoma) on the abdominal wall that diverts fecal elimination following surgical resection of diseased bowel segments (due to colorectal cancer, diverticulitis, inflammatory bowel disease, or trauma).

+-----------------------------------------------------------------------------+
|                         COLOSTOMY VS. ILEOSTOMY MATRIX                      |
|                                                                             |
|   [COLOSTOMY]            ---> Opening in the LARGE INTESTINE (Colon)        |
|                               Stool consistency: Semi-formed or formed      |
|                               Bowel elimination may follow scheduled pattern|
|                                                                             |
|   [ILEOSTOMY]            ---> Opening in the SMALL INTESTINE (Ileum)        |
|                               Stool consistency: Continuous Liquid / Paste  |
|                               Contains corrosive digestive enzymes          |
|                               High risk: Dehydration & Skin Excoriation     |
+-----------------------------------------------------------------------------+

Clinical Comparison Matrix: Ostomy Types

Ostomy ParameterColostomyIleostomy
Anatomical SiteLarge intestine (ascending, transverse, descending, or sigmoid colon)Small intestine (distal ileum)
Stool ConsistencyVaries from semi-liquid (ascending) to semi-formed/formed (descending/sigmoid)Continuous liquid to thick pasty stool
Digestive Enzyme ContentMinimal active digestive enzymesHigh concentration of proteolytic digestive enzymes
Peristomal Skin RiskModerate irritation riskExtreme risk of caustic skin excoriation and chemical burning
Hydration / ElectrolytesColon absorbs most water; lower fluid loss riskHigh risk for systemic dehydration and electrolyte imbalances
Pouch Emptying FrequencyEmptied when $1/3\text{ to }1/2$ full (typically 2–3 times/day)Emptied when $1/3\text{ to }1/2$ full (frequently 4–6+ times/day)

Healthy vs. Abnormal Stoma Assessment

+-----------------------------------------------------------------------------+
|                        STOMA COLOR & VASCULAR INTEGRITY                     |
|                                                                             |
|   [HEALTHY NORMAL STOMA] ---> Moist, Shiny, Beefy Red or Bright Pink        |
|                               Slightly raised above abdominal wall          |
|                                                                             |
|   [ABNORMAL / CRITICAL]  ---> Pale Pink: Severe anemia / poor perfusion     |
|                               Bluish / Dark Purple: Venous congestion       |
|                               Black / Brown: TISSUE NECROSIS (GANGRENE!)    |
|                               -> IMMEDIATE NURSE NOTIFICATION REQUIRED!     |
+-----------------------------------------------------------------------------+
  • Healthy Normal Stoma: Appears moist, shiny, and beefy red or bright pink in color (similar to the mucous membrane lining the inside of the cheek). It is painless to the touch because the intestinal mucosa lacks somatic pain fibers.
  • Abnormal Stoma Red Flags:
    • Pale Pink / Ashen: Indicates severe systemic anemia or compromised arterial inflow.
    • Dark Red, Purple, or Bluish: Indicates venous congestion or impaired venous outflow.
    • Black / Dark Brown: Indicates tissue ischemia, strangulation, and gangrenous necrosis. This is a surgical emergency requiring immediate notification of the charge nurse.
    • Excessive Bleeding: A small amount of blood during cleaning is normal due to capillary fragility; active, continuous oozing or large clots represent an acute complication.
    • Peristomal Skin Breakdown: Severe erythema, weeping skin, ulcerations, or fungal rash surrounding the stoma.

Ostomy Pouching & Peristomal Hygiene Protocol for the CNA:

  1. Emptying Frequency (The 1/3-to-1/2 Full Rule): Empty the ostomy pouch when it is one-third (1/3) to one-half (1/2) full of stool or flatus (gas). Allowing a pouch to become overfilled makes it heavy, pulling the adhesive barrier away from the skin and precipitating leakage of caustic stool.
  2. Peristomal Skin Cleansing: When changing an ostomy appliance, cleanse the peristomal skin gently using warm tap water and mild soap. Do NOT use moisturizing lotions, perfumed soaps, or oily cleansers, as they leave an oily residue that prevents the skin barrier wafer from adhering securely.
  3. Pat Dry Completely: Ensure peristomal skin is thoroughly and gently patted dry before applying a new adhesive wafer.
  4. Skin Barrier Wafer Sizing: When cutting a skin barrier wafer opening, measure the stoma base with a measuring guide. Cut the opening approximately $1/16\text{ to }1/8\text{ inch}$ larger than the stoma base. A hole cut too large exposes peristomal skin to caustic stool; a hole cut too small constricts stoma vascular circulation.
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Endocrine, GI & Ostomy Clinical Decision & Escalation Tree
Test Your Knowledge

A Certified Nursing Assistant enters a resident's room before lunch and finds the resident trembling, diaphoretic with pale, cold, and clammy skin, and speaking in a confused, slurred manner. The resident is conscious and able to swallow. What condition is the resident experiencing, and what is the CNA's priority initial action?

A
B
C
D
Test Your Knowledge

When providing daily foot care for an 76-year-old resident with Type 2 diabetes and peripheral neuropathy, which procedure must the Certified Nursing Assistant strictly follow?

A
B
C
D
Test Your Knowledge

A resident who has not had a formed bowel movement in four days begins continuously passing small amounts of liquid, watery brown stool. The resident also complains of severe abdominal fullness, cramping, and rectal pressure. How should the CNA interpret this observation and respond?

A
B
C
D
Test Your Knowledge

While assisting a resident with an ostomy appliance change, the CNA observes that the stoma is dark purple and black with a dry, dull appearance. How should the CNA evaluate this finding?

A
B
C
D