5.1 Broker Responsibilities, Brokerage Agreements, and Compensation

Key Takeaways

  • The brokerage (not the salesperson) holds listings, trust funds, and ultimate transaction responsibility; salespeople act only through their affiliated broker.
  • Exclusive right to sell pays the broker no matter who finds the buyer; exclusive agency exempts a seller-found buyer; open listings pay only the procuring-cause broker.
  • Massachusetts 254 CMR 3.00 bars a net listing with an unspecified commission; the compensation must be stated in the agreement.
  • Commingling (mixing client and operating funds) and conversion (using client funds) are serious trust-account violations.
  • Compute commission as price x rate first, then apply each co-broke and broker/salesperson split in sequence.
Last updated: June 2026

The Broker as the License-Holding Entity

In nearly every U.S. jurisdiction, a real estate brokerage transaction is anchored by a broker, not a salesperson. The broker is the licensee legally authorized to charge a fee for real estate services. A salesperson (or sales associate) may only act on behalf of, and is supervised by, an affiliated broker. This distinction drives most national-portion test questions: the broker holds the listing, holds escrow funds, and bears responsibility for the conduct of every affiliated licensee.

When a salesperson lists a property, the listing legally belongs to the brokerage, not the individual. If that salesperson leaves the firm, the listing typically stays with the broker. Commission is paid by the seller (or buyer) to the broker, who then splits it with the salesperson per their internal employment or independent-contractor agreement.

Core Broker Supervisory Duties

Brokers carry non-delegable obligations that exams test heavily:

  • Supervision of affiliated licensees and unlicensed assistants.
  • Trust/escrow account management — keeping client funds separate from operating funds (no commingling) and never using them for personal expenses (no conversion).
  • Recordkeeping — retaining transaction files, agency disclosures, and trust ledgers for the statutory period (commonly 3 years).
  • Timely deposit of earnest money, usually by the next business day or within a few days of contract acceptance.

Commingling (mixing client money with the broker's own funds) is a frequent violation. Conversion (using those funds personally) is more serious and can be criminal.

Brokerage Agreements (Listings) and Their Compensation Models

A brokerage agreement is the employment contract between a principal (seller or buyer) and the broker. The three classic seller listing types differ in who earns the commission:

Listing TypeWho Can Earn CommissionSeller Sells It Alone?
Exclusive Right to SellThe listing broker, no matter who finds the buyerBroker still paid
Exclusive AgencyThe listing broker, unless the seller finds the buyerSeller pays nothing
Open ListingWhichever broker procures the buyerSeller pays nothing

The Exclusive Right to Sell gives the broker the strongest protection and is the most common. An open listing can be given to many brokers simultaneously; only the procuring cause broker is paid.

Net Listings, Buyer Agreements, and Procuring Cause

A net listing lets the broker keep everything above a price the seller names. Because the broker keeps the entire spread above the seller's fixed net, net listings are regulated differently by jurisdiction and conflict-prone wherever used — a common exam "trap."

Buyer-side agreements mirror seller listings: an exclusive buyer representation agreement entitles the buyer's broker to compensation regardless of which agent locates the property.

Procuring cause is the broker whose continuous, unbroken efforts started the chain of events leading to the sale. In open-listing and commission-dispute questions, the procuring-cause broker — not merely whoever wrote the final offer — earns the fee. A buyer who is abandoned by one agent and later closes through another can break the original agent's procuring-cause chain.

Listings also terminate in predictable ways: by performance (the sale), expiration of the term, mutual agreement, or the destruction of the property. Death or incapacity of either the broker or the seller generally terminates the listing because agency is a personal-service relationship. A clear expiration date is essential — an open-ended listing is unenforceable in many states.

Commission Math (Worked Examples)

Commission is almost always a percentage of the final sales price, then split between cooperating brokers and again between each broker and salesperson.

Worked Example 1 — Total commission. A home sells for $420,000 at a 6% commission. Total = 420,000 x 0.06 = $25,200.

Worked Example 2 — Co-broke split. That $25,200 is split 50/50 between listing and selling brokerages. Each brokerage receives 25,200 x 0.50 = $12,600.

Worked Example 3 — Salesperson share. The listing salesperson is on a 60/40 split (60% to salesperson) with their broker. Salesperson nets 12,600 x 0.60 = $7,560; the broker keeps $5,040.

Always compute the dollar commission first, then divide down through each split. Watch for questions that hide the rate as a flat fee plus a percentage, or that quote the seller's net rather than the gross price.

Solving "Net to Seller" Problems

A harder exam variant gives the seller's desired net and asks for the required sale price. Do not simply add the commission percentage to the net — that understates it. Instead divide.

Worked Example 4. A seller must net $188,000 after a 6% commission (ignore other costs). The net represents the remaining 94% (100% - 6%) of the price.

  • Required price = 188,000 / 0.94 = $200,000.
  • Check: 200,000 x 0.06 = $12,000 commission; 200,000 - 12,000 = $188,000. Correct.

The formula is Price = Net / (1 - commission rate). A test-taker who instead computed 188,000 x 1.06 = $199,280 would be off by $720 — exactly the distractor the exam supplies.

Employment Status and Agency Foundations

Most salespeople work as independent contractors under a written agreement, controlling their own hours and methods, yet they remain legally supervised by the broker for compliance. The broker still answers for the salesperson's conduct under the doctrine of vicarious liability.

A brokerage agreement also establishes the agency relationship and its fiduciary duties — often summarized as OLD CAR: Obedience, Loyalty, Disclosure, Confidentiality, Accounting, and Reasonable care. These duties run to the principal (client); a customer (the other party) is owed honesty and fair dealing but not full fiduciary loyalty. Distinguishing a client from a customer is essential to answering compensation and disclosure questions correctly.

Test Your Knowledge

A seller signs a listing that pays the broker a commission no matter who ultimately finds the buyer, including the seller. Which listing type is this?

A
B
C
D
Test Your Knowledge

A property sells for $350,000 with a 5% total commission split 50/50 between two brokerages. The buyer's salesperson is on a 70/30 split favoring the salesperson. What does the buyer's salesperson earn?

A
B
C
D