10.1 CGL Coverage A: Bodily Injury and Property Damage Liability

Key Takeaways

  • Coverage A pays sums the insured is legally obligated to pay as damages for bodily injury or property damage, and provides a duty to defend.
  • The standard form is ISO CG 00 01 (occurrence trigger), current edition CG 00 01 04 13; CG 00 02 is the claims-made version.
  • Bodily injury and property damage must arise from an occurrence, defined as an accident including continuous or repeated exposure to harmful conditions.
  • Property damage includes physical injury to tangible property (with loss of use) and loss of use of undamaged property; electronic data is not tangible property.
  • The occurrence trigger covers losses during the policy period regardless of when the claim is reported; claims-made requires a trigger after the retroactive date.
Last updated: June 2026

What Coverage A Insures

Commercial General Liability (CGL) insurance is the standard third-party liability contract for most businesses. Coverage A is its centerpiece: the insurer agrees to pay "those sums the insured becomes legally obligated to pay as damages" because of bodily injury (BI) or property damage (PD) to which the insurance applies.

A separate promise rides alongside the duty to pay: the duty to defend. The insurer must defend any suit seeking covered damages, even if the allegations are groundless, false, or fraudulent.

The key exam idea is that the CGL is third-party coverage. The claimant is always someone other than the named insured. Damage to the insured's own building or stock belongs on a commercial property policy, not here.

The Standard ISO Form

The contract is an Insurance Services Office (ISO) form. Two triggers exist:

FormTrigger
CG 00 01Occurrence
CG 00 02Claims-made

The current tested edition is CG 00 01 04 13 (the 04 13 stands for April 2013).

Bodily Injury and Property Damage

Bodily injury (BI) is physical harm, sickness, or disease sustained by a person, including death resulting from any of these. Mental anguish counts only when it flows from a physical injury; standalone emotional distress with no physical component is generally not BI under the unendorsed form.

Property damage (PD) has two distinct parts:

PartDefinitionExample
Physical injury to tangible propertyActual damage, plus resulting loss of useA delivery van scrapes a client's parked car
Loss of use of undamaged propertyProperty is not harmed but cannot be usedYour scaffold blocks a tenant's storefront for a week

Trap: Electronic data is not tangible property in the unendorsed CGL, so corrupting a customer's database is not PD. Loss of use is deemed to occur at the time of the occurrence that caused it.

The Occurrence Requirement

Coverage A responds only to BI or PD caused by an occurrence, defined as "an accident, including continuous or repeated exposure to substantially the same general harmful conditions." Gradual pollution or repeated exposure can therefore qualify as a single occurrence rather than many separate accidents.

Test Your Knowledge

A contractor's CGL Coverage A responds to a claim only when the bodily injury or property damage is caused by an occurrence. Which definition best matches 'occurrence' under the standard CG 00 01?

A
B
C
D

When Coverage Attaches

The trigger decides which policy pays. This is the single most-tested concept in the chapter.

Occurrence Trigger (CG 00 01)

The policy in force when the BI or PD happens responds, no matter how many years later the claim is filed. A 2024 occurrence reported in 2030 is the 2024 policy's claim.

Claims-Made Trigger (CG 00 02)

Two conditions must both be met: the BI/PD must occur on or after the retroactive date, and the claim must be first made during the policy period (or an extended reporting period).

Worked Trigger Example

A roofing contractor finishes a job in 2024. In 2027 the roof leaks and ruins a homeowner's furniture.

  • Occurrence form: the PD happens in 2027, so the 2027 policy responds.
  • Claims-made form: the policy in force when the homeowner's claim is first made (2027) responds, provided 2027 is on or after the retroactive date.

Trap: On a claims-made policy, BI/PD that occurs before the retroactive date is never covered, even if reported during the policy period.

Test Your Knowledge

An occurrence-based CGL ran from January 1 to December 31, 2024. Property damage happens on a job in 2024 but the lawsuit is not filed until 2028. Which statement is correct?

A
B
C
D

Defense Is Broader Than Indemnity

The duty to defend is broader than the duty to pay. An insurer must defend whenever the allegations could fall within coverage, even if the suit later proves baseless. The duty ends only when the applicable limit is exhausted by payment of judgments or settlements.

Defense costs are Supplementary Payments paid in addition to the limit (covered in Section 10.3), so a long, expensive defense does not by itself reduce the money available to pay a claimant.

Coverage A Exclusion Pitfalls

Coverage A is a broad grant narrowed by roughly fifteen lettered exclusions. The most-tested:

ExclusionWhat it barsFrequent trap
Expected or intended injuryHarm the insured intendedReasonable force to protect persons or property is an exception
Contractual liabilityLiability assumed in a contractThe insured-contract exception restores common business contracts
Workers compensation / employers liabilityInjury to employeesBelongs on a WC or EL policy, not the CGL
PollutionMost pollution releasesNarrow exceptions exist for hostile-fire products
Damage to your own work or productFaulty workmanshipThe CGL is not a performance warranty

Trap: The CGL is not a guarantee of the insured's own work. Repairing the insured's defective product is the insured's business cost, not a covered occurrence.

Premises-Operations vs. Products-Completed Operations

Coverage A bodily injury and property damage divides into two hazard groups, and each erodes a different aggregate.

HazardWhen it appliesAggregate eroded
Premises-OperationsInjury at the insured's location or during ongoing workGeneral Aggregate
Products-Completed Operations Hazard (PCOH)Injury after work is finished or away from premises from a productPCOH Aggregate

Work is considered completed at the earliest of: when all work in the contract is done, when the portion put to its intended use is done, or when the insured abandons the job. A roof that leaks months after the contractor leaves is a completed-operations claim, not premises-operations.