14.2 Crime and Fidelity Coverage

Key Takeaways

  • ISO Commercial Crime (CR 00 20 form / CR 00 21 policy) covers loss of money, securities, and property from criminal acts.
  • Choose Loss Sustained (loss during period, discovered within one year after) or Discovery (loss discovered during period) trigger basis.
  • Know the definitions: burglary needs forcible/visible entry, robbery is force/threat against a person, theft is the broadest term.
  • Each insuring agreement (Employee Theft, Forgery, Inside/Outside Premises, Computer/Funds-Transfer Fraud) carries its own limit and deductible.
  • Owner/partner acts, inventory-shortage-only proof, and indirect loss are excluded; related employee acts are one occurrence with one limit and deductible.
Last updated: June 2026

The ISO Commercial Crime Program

Crime coverage responds to loss of money, securities, and other property caused by criminal acts - employee dishonesty, theft, robbery, burglary, forgery, and computer/funds-transfer fraud. The ISO program is built on CR 00 20 - Commercial Crime Coverage Form and CR 00 21 - Commercial Crime Policy (the policy version is standalone; the coverage-form version attaches to a CPP). Government entities use a parallel set (CR 00 23/24).

The single most-tested distinction is the trigger basis, chosen at issue:

  • Loss Sustained Form - covers loss sustained during the policy period and discovered during the period or within one year after policy termination (extended discovery).
  • Discovery Form - covers loss discovered during the policy period regardless of when it occurred (broader; preferred when changing carriers).

Know these definitions cold: Burglary = taking property by forcible/visible entry (signs of break-in). Robbery = taking by force or threat directly from a person. Theft = any act of stealing (broadest term). Forgery = signing another's name with intent to deceive.

The Insuring Agreements

The commercial crime form offers separate Insuring Agreements, each with its own limit and deductible:

#Insuring AgreementResponds To
1Employee Theft (fidelity)Dishonest acts by employees
2Forgery or AlterationForged/altered checks, drafts
3Inside the Premises - Theft of Money & SecuritiesRobbery/safe burglary at premises
4Inside the Premises - Robbery/Safe Burglary of Other PropertyNon-money property
5Outside the PremisesLoss off-site (messenger)
6Computer FraudFraudulent computer transfer
7Funds Transfer FraudFraudulent wire instructions
8Money Orders & Counterfeit MoneyAccepting bad instruments

Employee Theft (Agreement 1) is the fidelity heart of the program - it replaced the older 'Employee Dishonesty' wording and now uses a per-occurrence (not per-loss) approach by default, where related acts by one or more employees count as a single occurrence.

Key Conditions, Exclusions, and a Worked Limit

Major exclusions and conditions the exam targets:

  • Acts of owners/partners are excluded (they cannot steal from themselves); coverage applies to employees, not principals.
  • Coverage terminates immediately for an employee once the insured discovers a prior dishonest/fraudulent act by that person.
  • Inventory shortage alone (the 'profit-and-loss computation') cannot prove an employee-theft loss - corroborating evidence is required.
  • Indirect/consequential loss (lost income, fees to restate accounts) is excluded.

Worked example - per-occurrence limit. A bookkeeper embezzles in 14 separate transactions over eight months totaling $90,000. The Employee Theft limit is $50,000 with a $1,000 deductible. Because the related acts are a single occurrence, the insurer applies one limit and one deductible: payment is $50,000 - $1,000 = $49,000, not 14 separate limits. The $40,000 excess is uninsured.

Bonds vs. Crime Insurance, and Other Property

Students must separate fidelity bonds from crime insurance, because the program historically grew out of bonding. A fidelity bond is a guarantee protecting an employer against employee dishonesty; the surety can seek reimbursement from the dishonest employee. Modern commercial crime forms fold employee-theft (fidelity) coverage into Insuring Agreement 1, but the exam may still phrase the answer as a 'fidelity bond.' Treat the two as functionally the same exposure for employee dishonesty.

A few precise points that decide questions:

  • 'Money' means currency, coins, and bank notes; 'securities' means negotiable and non-negotiable instruments and tokens; 'other property' is tangible property other than money and securities.
  • Coverage territory is typically broad but funds-transfer and computer-fraud agreements can have narrower territory and notice conditions.
  • Loss must be discovered and reported promptly; late discovery on a loss-sustained form past the one-year extended-discovery window bars the claim.

Finally, recognize that crime coverage is first-party for the insured's own loss (employee theft, robbery of the insured's money), not a liability coverage protecting third parties - a common distractor that pairs crime with general liability.

Two more conditions decide exam questions. First, the non-cumulation of limits rule: the policy limit is the most payable for any one occurrence, and prior-period losses do not stack additional limits onto a current occurrence. Second, other insurance is generally excess - the crime form pays only after other valid and collectible insurance, and the limit is reduced by amounts recoverable elsewhere.

Producers should also note the cancellation as to a specific employee condition: coverage on a particular employee ends as soon as a manager or owner (not in collusion) learns of that employee's prior dishonesty. This prevents a known bad actor from being silently re-covered each renewal and is a frequent fact pattern on the licensing exam.

The ISO Commercial Crime Insuring Agreements

The Commercial Crime program (loss-sustained or discovery form) offers up to eight insuring agreements the exam tests by name: (1) Employee Theft (fidelity); (2) Forgery or Alteration of checks/drafts; (3) Inside the Premises – Theft of Money and Securities; (4) Inside the Premises – Robbery/Safe Burglary of Other Property; (5) Outside the Premises; (6) Computer Fraud; (7) Funds Transfer Fraud; and (8) Money Orders and Counterfeit Money. Each is scheduled separately with its own limit, so a crime loss is matched to the correct agreement before any limit applies.

Definitions, Conditions, and a Bonds Comparison

The exam distinguishes the crime triggers: robbery = taking by force or threat from a person; burglary = forcible entry with visible signs of break-in; theft = any act of stealing (broadest); mysterious disappearance = property gone with no explanation (covered only on broader forms). The employee theft agreement excludes loss once discovered of an employee's prior dishonesty and contains a prior-loss/territory condition.

Crime insurance vs. surety bonds: crime is a two-party contract (insurer/insured) covering the insured's own loss from dishonesty; a surety bond is a three-party guarantee (surety/principal/obligee) protecting a third party if the principal fails, with the surety holding recovery rights against the principal. Fidelity bonds straddle the two — they protect the employer against employee dishonesty, functionally like employee theft coverage.

Test Your Knowledge

A controller forges and cashes 11 company checks over six months, stealing $120,000 total. The Forgery or Alteration insuring agreement carries a $75,000 limit and a $2,500 deductible, and the related acts constitute one occurrence. How much does the crime policy pay?

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Test Your Knowledge

Which statement about ISO Commercial Crime coverage is correct?

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D