14.2 Crime and Fidelity Coverage
Key Takeaways
- ISO Commercial Crime (CR 00 20 form / CR 00 21 policy) covers loss of money, securities, and property from criminal acts.
- Choose Loss Sustained (loss during period, discovered within one year after) or Discovery (loss discovered during period) trigger basis.
- Know the definitions: burglary needs forcible/visible entry, robbery is force/threat against a person, theft is the broadest term.
- Each insuring agreement (Employee Theft, Forgery, Inside/Outside Premises, Computer/Funds-Transfer Fraud) carries its own limit and deductible.
- Owner/partner acts, inventory-shortage-only proof, and indirect loss are excluded; related employee acts are one occurrence with one limit and deductible.
The ISO Commercial Crime Program
Crime coverage responds to loss of money, securities, and other property caused by criminal acts - employee dishonesty, theft, robbery, burglary, forgery, and computer/funds-transfer fraud. The ISO program is built on CR 00 20 - Commercial Crime Coverage Form and CR 00 21 - Commercial Crime Policy (the policy version is standalone; the coverage-form version attaches to a CPP). Government entities use a parallel set (CR 00 23/24).
The single most-tested distinction is the trigger basis, chosen at issue:
- Loss Sustained Form - covers loss sustained during the policy period and discovered during the period or within one year after policy termination (extended discovery).
- Discovery Form - covers loss discovered during the policy period regardless of when it occurred (broader; preferred when changing carriers).
Know these definitions cold: Burglary = taking property by forcible/visible entry (signs of break-in). Robbery = taking by force or threat directly from a person. Theft = any act of stealing (broadest term). Forgery = signing another's name with intent to deceive.
The Insuring Agreements
The commercial crime form offers separate Insuring Agreements, each with its own limit and deductible:
| # | Insuring Agreement | Responds To |
|---|---|---|
| 1 | Employee Theft (fidelity) | Dishonest acts by employees |
| 2 | Forgery or Alteration | Forged/altered checks, drafts |
| 3 | Inside the Premises - Theft of Money & Securities | Robbery/safe burglary at premises |
| 4 | Inside the Premises - Robbery/Safe Burglary of Other Property | Non-money property |
| 5 | Outside the Premises | Loss off-site (messenger) |
| 6 | Computer Fraud | Fraudulent computer transfer |
| 7 | Funds Transfer Fraud | Fraudulent wire instructions |
| 8 | Money Orders & Counterfeit Money | Accepting bad instruments |
Employee Theft (Agreement 1) is the fidelity heart of the program - it replaced the older 'Employee Dishonesty' wording and now uses a per-occurrence (not per-loss) approach by default, where related acts by one or more employees count as a single occurrence.
Key Conditions, Exclusions, and a Worked Limit
Major exclusions and conditions the exam targets:
- Acts of owners/partners are excluded (they cannot steal from themselves); coverage applies to employees, not principals.
- Coverage terminates immediately for an employee once the insured discovers a prior dishonest/fraudulent act by that person.
- Inventory shortage alone (the 'profit-and-loss computation') cannot prove an employee-theft loss - corroborating evidence is required.
- Indirect/consequential loss (lost income, fees to restate accounts) is excluded.
Worked example - per-occurrence limit. A bookkeeper embezzles in 14 separate transactions over eight months totaling $90,000. The Employee Theft limit is $50,000 with a $1,000 deductible. Because the related acts are a single occurrence, the insurer applies one limit and one deductible: payment is $50,000 - $1,000 = $49,000, not 14 separate limits. The $40,000 excess is uninsured.
Bonds vs. Crime Insurance, and Other Property
Students must separate fidelity bonds from crime insurance, because the program historically grew out of bonding. A fidelity bond is a guarantee protecting an employer against employee dishonesty; the surety can seek reimbursement from the dishonest employee. Modern commercial crime forms fold employee-theft (fidelity) coverage into Insuring Agreement 1, but the exam may still phrase the answer as a 'fidelity bond.' Treat the two as functionally the same exposure for employee dishonesty.
A few precise points that decide questions:
- 'Money' means currency, coins, and bank notes; 'securities' means negotiable and non-negotiable instruments and tokens; 'other property' is tangible property other than money and securities.
- Coverage territory is typically broad but funds-transfer and computer-fraud agreements can have narrower territory and notice conditions.
- Loss must be discovered and reported promptly; late discovery on a loss-sustained form past the one-year extended-discovery window bars the claim.
Finally, recognize that crime coverage is first-party for the insured's own loss (employee theft, robbery of the insured's money), not a liability coverage protecting third parties - a common distractor that pairs crime with general liability.
Two more conditions decide exam questions. First, the non-cumulation of limits rule: the policy limit is the most payable for any one occurrence, and prior-period losses do not stack additional limits onto a current occurrence. Second, other insurance is generally excess - the crime form pays only after other valid and collectible insurance, and the limit is reduced by amounts recoverable elsewhere.
Producers should also note the cancellation as to a specific employee condition: coverage on a particular employee ends as soon as a manager or owner (not in collusion) learns of that employee's prior dishonesty. This prevents a known bad actor from being silently re-covered each renewal and is a frequent fact pattern on the licensing exam.
The ISO Commercial Crime Insuring Agreements
The Commercial Crime program (loss-sustained or discovery form) offers up to eight insuring agreements the exam tests by name: (1) Employee Theft (fidelity); (2) Forgery or Alteration of checks/drafts; (3) Inside the Premises – Theft of Money and Securities; (4) Inside the Premises – Robbery/Safe Burglary of Other Property; (5) Outside the Premises; (6) Computer Fraud; (7) Funds Transfer Fraud; and (8) Money Orders and Counterfeit Money. Each is scheduled separately with its own limit, so a crime loss is matched to the correct agreement before any limit applies.
Definitions, Conditions, and a Bonds Comparison
The exam distinguishes the crime triggers: robbery = taking by force or threat from a person; burglary = forcible entry with visible signs of break-in; theft = any act of stealing (broadest); mysterious disappearance = property gone with no explanation (covered only on broader forms). The employee theft agreement excludes loss once discovered of an employee's prior dishonesty and contains a prior-loss/territory condition.
Crime insurance vs. surety bonds: crime is a two-party contract (insurer/insured) covering the insured's own loss from dishonesty; a surety bond is a three-party guarantee (surety/principal/obligee) protecting a third party if the principal fails, with the surety holding recovery rights against the principal. Fidelity bonds straddle the two — they protect the employer against employee dishonesty, functionally like employee theft coverage.
A controller forges and cashes 11 company checks over six months, stealing $120,000 total. The Forgery or Alteration insuring agreement carries a $75,000 limit and a $2,500 deductible, and the related acts constitute one occurrence. How much does the crime policy pay?
Which statement about ISO Commercial Crime coverage is correct?