3.5 Personal Hygiene, Facility & Pest

Key Takeaways

  • Handwashing takes about 20 seconds with soap and warm water and is required after any contaminating activity and before putting on gloves.
  • Gloves are single-use and never a substitute for handwashing; bare-hand contact with ready-to-eat food is prohibited.
  • Cross-contamination is prevented by storing raw foods below ready-to-eat foods in cook-temperature order and using separate, color-coded equipment.
  • Employee health rules require reporting and exclusion or restriction for Big 6 illnesses and key symptoms such as vomiting, diarrhea, jaundice, and fever with sore throat.
  • Integrated pest management (IPM) prevents pests by denying food, water, and shelter and partnering with a licensed pest control operator.
Last updated: June 2026

Personal Hygiene: The Foodhandler

Foodhandlers are a leading source of contamination, so personal hygiene is heavily tested. Handwashing is the single most effective action a worker can take, and the Food Code requires it at a designated handwashing sink - never a prep or warewashing sink.

How to Wash Hands (about 20 seconds total)

  1. Wet hands and arms with warm running water (at least 100 degrees F).
  2. Apply soap and scrub for 10 to 15 seconds, including under fingernails, between fingers, and up the forearms.
  3. Rinse thoroughly under running water.
  4. Dry with a single-use paper towel or hand dryer (use the towel to turn off a hand-operated faucet).

When Handwashing Is Required

  • Before starting work and before putting on gloves.
  • After using the restroom (a second wash in the kitchen is required).
  • After handling raw meat, poultry, or seafood.
  • After touching the face, hair, or body, and after sneezing, coughing, or using a tissue.
  • After taking out garbage, handling chemicals, or touching soiled equipment or dishes.
  • After eating, drinking, smoking, or using tobacco.

Gloves and Bare-Hand Contact

Gloves are single-use: change them between tasks, when torn, when soiled, after handling raw food, and at least every 4 hours of continuous use. Wash hands before gloving - gloves are not a substitute for handwashing. Critically, the Food Code prohibits bare-hand contact with ready-to-eat (RTE) food; use gloves, tongs, deli tissue, spatulas, or other utensils.

Additional hygiene rules tested on the exam: clean uniforms and aprons (remove the apron before leaving the prep area), effective hair restraints, no jewelry except a plain band on the hand or arm, no eating or chewing gum in prep areas, fingernails trimmed and unpolished, and any cut covered with a bandage plus a single-use glove or finger cot.

Employee Health and Exclusion

The FDA Food Code requires foodhandlers to report illness to the person in charge (PIC). Workers are excluded (kept out of the operation entirely) or restricted (kept from exposed food, clean equipment, and single-service items but allowed other duties) when they:

ConditionAction
Diagnosed with a Big 6 pathogenExclude, and notify the regulatory authority
Vomiting or diarrheaExclude until symptom-free for 24 hours or cleared by a doctor
Jaundice (yellowing skin/eyes)Exclude; report onset within the last 7 days
Sore throat with feverRestrict in general operations; exclude when serving HSP
Infected, uncovered wound or boilCover and restrict, or exclude if it cannot be controlled

These thresholds are applied more strictly in healthcare because residents are highly susceptible.

Preventing Cross-Contamination

Cross-contamination is the transfer of pathogens from one food, surface, hand, or piece of equipment to ready-to-eat food. Prevent it by:

  • Storage order by minimum cook temperature. Store foods top-to-bottom so the item needing the highest cook temperature sits lowest. From top down: ready-to-eat food, then seafood (145), whole cuts of beef/pork (145), ground meat (155), and raw poultry (165) on the bottom shelf so its drips cannot reach anything below.
  • Separate, color-coded cutting boards and utensils for raw and ready-to-eat foods (e.g., red for raw meat, green for produce).
  • Cleaning and sanitizing equipment and surfaces between tasks.
  • Handling the 9 major allergens separately, with dedicated tools, to prevent cross-contact.

Facility, Equipment, and Pest Control

The building itself must support sanitation: smooth, nonabsorbent, cleanable floors, walls, and ceilings; adequate lighting; working hand sinks stocked with soap and single-use towels; proper ventilation; and covered, leakproof waste containers. Food equipment should be NSF-certified (or equivalent), durable, and on a written cleaning schedule.

Pests carry disease, so the exam expects integrated pest management (IPM) - a prevention-first program built on three moves: (1) deny pests food, water, and shelter through cleaning, sealing food, and managing trash; (2) deny entry by sealing cracks, screening windows and vents, installing air curtains, and using tight door sweeps; and (3) work with a licensed Pest Control Operator (PCO). Report sightings - droppings, gnaw marks, egg cases, grease tracks - immediately. Pesticides are a last resort, applied only by a licensed PCO, and stored away from food.

Signs of Pests and Receiving Defenses

The first line of pest defense is the loading dock: inspect every delivery for gnawed packaging, droppings, and live or dead insects, and reject infested shipments at receiving rather than storing them. Inside, know the warning signs the exam tests - roaches leave a strong oily odor, egg cases, and droppings resembling pepper; rodents leave gnaw marks, capsule-shaped droppings, tracks, and nesting material; flies signal exposed garbage or standing food. First-in, first-out (FIFO) rotation, sealed dry-storage containers kept 6 inches off the floor, and prompt trash removal all starve pests of food and shelter.

The CDM's Documentation Role

A dietary manager keeps the program defensible: maintain the PCO service log and contract, a current pesticide application record and SDS for any chemical on site, the employee health reporting agreement, and cleaning and pest-sighting logs. During a survey or health inspection these records demonstrate active managerial control - that hygiene, sanitation, and pest prevention are managed by design, not improvised after a problem appears. That documentation trail is itself a frequently tested expectation of the CDM, CFPP role.

Test Your Knowledge

A line cook finishes breaking down raw chicken, removes the gloves, and immediately puts on new gloves to plate a salad. What did the cook do wrong?

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B
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D
Test Your Knowledge

In a walk-in cooler, which item should be stored on the LOWEST shelf?

A
B
C
D
Test Your Knowledge

A dietary manager building an integrated pest management (IPM) program should prioritize which of the following FIRST?

A
B
C
D