7.5 Special Transport, Delivery & Corrective Action

Key Takeaways

  • Protect light-sensitive bilirubin, vitamin B12, and folate with amber tubes or foil; chill ammonia, lactic acid, and delayed ABGs in a wet ice slurry; keep cold agglutinins and cryoglobulin at ~37°C.
  • Deliver specimens to the correct laboratory unit—chemistry, hematology, coagulation, blood bank, microbiology, or blood gas—according to the test, not convenience.
  • When transport or processing fails, stop use of the compromised specimen, recollect when criteria are met, notify the ordering provider and lab, and complete an incident report.
  • Never place chilled tubes directly on solid ice alone; use crushed ice and water to avoid freezing hemolysis.
  • Misdelivery (e.g., blood bank samples left in chemistry) requires immediate correction plus occurrence documentation.
Last updated: July 2026

7.5 Special Transport, Delivery & Corrective Action

Tasks 6.05–6.07 connect three skills that exam items often weave together: keeping special analytes at the correct temperature or light condition, delivering each specimen to the correct laboratory unit, and taking corrective action when processing or transport fails. A perfectly drawn ammonia tube is still a failure if it warms on a counter, lands in blood bank instead of chemistry, or sits rejected without provider notification.


Special Storage and Transport Conditions (Common Analytes)

ConditionHow to MaintainHigh-Yield Analytes
Protect from lightAmber tube, aluminum foil wrap, or light-blocking bagBilirubin, vitamin B12, folate, vitamin A/B6, beta-carotene, porphyrins
Chill (wet ice slurry ~1°C–5°C)Crushed ice + water; do not place tubes on solid ice only (hemolysis risk)Ammonia, lactic acid/lactate, delayed ABGs, gastrin, PTH, renin
Keep warm (~37°C)Pre-warmed tube + heat block/heel warmer during transportCold agglutinins, cryoglobulin, cryofibrinogen
Routine timed processingTransport/separate within ~2 hours when requiredGlucose/potassium stability concerns in unseparated blood

Light-sensitive bilirubin can fall dramatically with unprotected light exposure; B12 and folate are likewise protected in amber/foil workflows in many labs. Chilled ammonia and lactate must move in an ice slurry promptly—room-temperature delays falsely elevate results. Cold agglutinin and cryoglobulin specimens must not cool in a pneumatic tube or on a cold dock; maintain body temperature until separation.

+-------------------------------------------------------------------------+
| LIGHT: foil/amber   | COLD: ice SLURRY   | WARM: 37°C block/warmer     |
| Bilirubin, B12,     | Ammonia, lactate,  | Cold agglutinins,           |
| folate (+ others)   | ABGs (if delayed)  | cryoglobulin                |
+-------------------------------------------------------------------------+

Deliver to the Correct Laboratory Unit

Special handling is wasted if the specimen is handed to the wrong bench.

Specimen / Test TypeTypical DestinationWhy Misdelivery Matters
Routine chemistry (metabolic panels, bilirubin, ammonia, lactate, B12/folate)Chemistry / core lab receivingWrong unit may refrigerate a warm cryoglobulin or leave ammonia unchilled
Hematology (CBC, differential)HematologyDelays affect platelet clumping/EDTA stability narratives
CoagulationCoag benchCitrate tubes have strict fill and time rules
Blood bank / transfusionBlood bankSpecial ID banding and type-and-screen protocols; never treat as routine chemistry
Microbiology (cultures, AFB sputum, viral swabs)MicrobiologyTemperature and media needs differ; AFB may have separate receipt rules
ABGsBlood gas lab / designated analyzer locationTime-critical; chilling rules depend on delay and syringe type

Use LIS routing labels, colored bags, or courier manifests exactly as designed. When carrying multiple specimens, physically separate blood-bank tubes from chemistry ice-slurry bags so a busy drop-off cannot mix them. Hand-deliver fragile specials when pneumatic tube policy prohibits them (often cold agglutinins, some large containers, or known hemolysis-risk spins in PTS).


Corrective Action When Processing or Transport Fails

Failures include: broken tubes, thawed ice slurry, foil removed from bilirubin, cryoglobulin cooled, wrong-unit delivery, unlabeled aliquot, QNS after spill, or centrifuge imbalance with leakage.

Stepwise Corrective Pattern

  1. Stop further misuse of the compromised specimen (do not run “anyway” if rejection criteria are met).
  2. Preserve evidence for quality review when safe (photo/log per policy); contain spills with PPE.
  3. Apply recollection criteria: If the analyte is unstable or the specimen is hemolyzed, mislabeled, QNS, clotted inappropriately, or held under wrong temperature/light, recollect when clinically appropriate and safe for the patient.
  4. Notify the ordering provider and the laboratory (or charge nurse/provider pathway) that results will be delayed or cannot be reported from the failed specimen.
  5. Complete an incident / occurrence report per facility policy for transport breaks, misdeliveries, labeling errors, and exposure events.
  6. Document what failed, time discovered, who was notified, and whether recollection occurred.
Failure ExampleLikely Corrective Action
Bilirubin tube left in bright light unwrapped for an extended periodReject/recollect; notify lab/provider; incident if process breach
Ammonia not placed on ice slurryRecollect with proper chill; do not report delayed warm ammonia as valid
Cold agglutinin specimen cooled in PTSRecollect with 37°C maintenance; notify hematology/lab
Type-and-screen dropped at chemistry receivingImmediate retrieval to blood bank; occurrence report; verify ID integrity
Lactic acid spilled in courier bagBiohazard cleanup; recollect; notify provider of delay
ABG delayed far beyond analyzer window without proper handlingRecollect; do not “guess-correct” gas values

Recollection Judgment

Recollect when integrity is lost and the test remains clinically needed. Coordinate timing (e.g., peak drug levels, fasting labs) with nursing/provider so the new draw still answers the clinical question. Never silently substitute a different patient’s leftover sample.


Putting It Together: Exam-Style Workflow

  1. Identify special analytes on the requisition (bilirubin/B12/folate → light protection; ammonia/lactate/ABG → chill; cold agglutinin/cryoglobulin → warm).
  2. Package accordingly and route to the correct unit (micro vs chemistry vs blood bank, etc.).
  3. If anything breaks down in transit or processing, contain, report, recollect when indicated, and notify ordering provider/lab with an incident report as required.

Special transport, correct delivery, and honest corrective action are one continuous chain—Task 6.05 through 6.07 test whether you can keep that chain intact under time pressure.

Test Your Knowledge

Which packaging and routing pair is appropriate for a newly drawn ammonia specimen?

A
B
C
D
Test Your Knowledge

A cryoglobulin specimen cools to room temperature during pneumatic-tube transport. What is the best corrective action set?

A
B
C
D
Test Your Knowledge

A labeled blood-bank type-and-screen tube is mistakenly dropped at chemistry receiving with routine SSTs. What should staff do?

A
B
C
D
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