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3.4 Connected Load, Maximum Demand & DEWA Diversity Factors

Key Takeaways

  • Connected Load (CL) represents the sum of nameplate continuous ratings of all installed electrical equipment, while Maximum Demand (MD) reflects the actual simultaneous peak power drawn.

  • Applying DEWA diversity factors prevents gross over-sizing of supply transformers, main switchgear, incoming service cables, and DEWA connection charges.

  • DEWA guidelines stipulate specific diversity factors: 66% for general interior lighting, 100% for the largest socket outlet circuit plus 40% for remaining socket circuits, and 100% for HVAC and electric water heaters.

  • Duty/standby motor arrangements (such as domestic water pumps or fire pumps) require counting 100% of duty motor capacity while assigning 0% simultaneous demand to standby units.

  • Three-phase demand current is calculated from total diversified kVA demand using Idemand = (SkVA · 1000) / (√3 · 400), establishing the baseline for main incomer protection and busbar selection.

Last updated: July 2026

3.4 Connected Load, Maximum Demand & DEWA Diversity Factors

Study focus: Accurate load estimation dictates the sizing of Main Distribution Boards (MDBs), main incoming supply cables, and DEWA transformer capacity. Candidates must know DEWA's specific diversity rules: 66% for lighting, 100% first + 40% remaining for 13A socket circuits, 100% (zero diversity) for HVAC, and 100% duty / 0% standby for pumps.

Estimating electrical load is the first critical phase in designing any building distribution system in Dubai. Summing the total rated electrical capacity of every lamp, socket outlet, water heater, and air conditioner yields the Connected Load (CL). However, operating all electrical utilization equipment simultaneously at full rated capacity is practically impossible. Applying statutory DEWA Diversity Factors yields the realistic Maximum Demand (MD), establishing the true capacity required for incoming service feeders, switchgear, and supply transformers.


Core Definitions & Load Terminology

  1. Connected Load (CL): The sum total of continuous nameplate power ratings of all connected electrical equipment and sub-circuits, expressed in kilowatts (kWkW) or kilovolt-amperes (kVAkVA).
  2. Maximum Demand (MD): The highest integrated electric load drawn by the facility over a designated time interval (typically 15-minute or 30-minute peak demand window) during operating cycles (MD≤CLMD \le CL).
  3. Demand Factor: The ratio of Maximum Demand to Connected Load: Demand Factor=Maximum Demand (MD)Connected Load (CL)≤1.0\text{Demand Factor} = \frac{\text{Maximum Demand (MD)}}{\text{Connected Load (CL)}} \le 1.0
  4. Diversity Factor: The ratio of the sum of individual non-coincident peak demands of sub-circuits to the simultaneous maximum demand of the entire installation: Diversity Factor=∑Individual Peak DemandsSimultaneous Maximum System Demand≥1.0\text{Diversity Factor} = \frac{\sum \text{Individual Peak Demands}}{\text{Simultaneous Maximum System Demand}} \ge 1.0
                    Load Pyramid: Connected Load vs Maximum Demand
  ┌─────────────────────────────────────────────────────────────────────────┐
  │ Connected Load (CL): Sum of ALL Nameplate Ratings (100% Capacity)       │
  ├─────────────────────────────────────────────────────────────────────────┤
  │                                    │                                    │
  │   Lighting (66%)   Socket Outlets (100%+40%)   HVAC (100% No Diversity)│
  │                                    │                                    │
  ├─────────────────────────────────────────────────────────────────────────┤
  │ Maximum Demand (MD): Realistic Peak Diversified System Demand           │
  └─────────────────────────────────────────────────────────────────────────┘

Economic & Operational Impact of Diversity

  • Oversizing Risks: Ignoring diversity causes gross oversizing of transformers, main circuit breakers, main feeders, and busbars. This severely inflates initial capital expenditures, increases DEWA service connection fees, and forces transformers to run at light load, incurring poor efficiency and high fixed core losses.
  • Undersizing Risks: Over-estimating diversity (under-estimating demand) leads to nuisance tripping of main incomer breakers during hot Dubai summer afternoons when HVAC units run continuously at peak ambient conditions.

DEWA Statutory Diversity Allowances

DEWA Regulations for Electrical Installations prescribe standard diversity factors across different load categories:

1. General Interior Lighting Circuits

  • Residential, Office & Commercial Spaces: 66%66\% (0.660.66) diversity factor applied to total connected lighting load.
  • Hotel Guest Rooms & Apartment Bedrooms: 50%50\% to 66%66\% diversity.

2. 13A Ring & Radial Socket Outlet Circuits (BS 1363)

  • First / Largest Socket Circuit: 100%100\% (1.001.00) of rated capacity (standard 32A ring circuit = 7.36 kVA7.36\text{ kVA} at 230 V230\text{ V}).
  • Remaining Socket Circuits: 40%40\% (0.400.40) of rated capacity for all additional socket sub-circuits connected to the distribution board.

3. HVAC & Air Conditioning Equipment

  • Chillers, Package AC Units, DX Split Units, AHUs, FCUs: 100%100\% (1.001.00) demand factor — ZERO diversity allowed.
  • Rationale: In Dubai, peak ambient air temperatures (>45∘C> 45^\circ\text{C}) force all air conditioning and mechanical ventilation equipment to operate simultaneously at full continuous rated capacity.

4. Electric Water Heaters

  • Individual / Residential Units: 100%100\% (1.001.00) demand factor.
  • Multi-Unit Residential Developments: 100%100\% for largest water heater + 50%50\% for remaining units.

5. Water Pumps & Motor Loads

  • Domestic / Transfer Water Pumps (Duty / Standby): 100%100\% for Duty Pump, 0%0\% for Standby Pump (mechanically or electrically interlocked to prevent simultaneous running).
  • Elevators / Lifts: 100%100\% for largest lift motor + 75%75\% for 2nd lift motor + 60%60\% for remaining lift motors.
Load CategoryDEWA Diversity AllowancePractical Calculation Method
Lighting66%66\%Total Lighting kW×0.66kW \times 0.66
13A Socket Outlets100%100\% 1st + 40%40\% remainder7.36 kVA+(Remaining Circuits×7.36 kVA×0.40)7.36\text{ kVA} + (\text{Remaining Circuits} \times 7.36\text{ kVA} \times 0.40)
HVAC / Air Conditioning100%100\% (Zero Diversity)Total HVAC kW×1.00kW \times 1.00
Water Heaters100%100\%Total Water Heater kW×1.00kW \times 1.00
Water Pumps (Duty/Standby)100%100\% Duty / 0%0\% StandbyDuty Pump kW×1.00kW \times 1.00 (Standby excluded)

Power Factor (cos⁡ϕ\cos\phi) & Current Conversion

DEWA's allowable overall power-factor range is 0.90 lagging to unity at the point of supply, with 0.95 lagging recommended as a design target.

Convert Active Power (PP in kWkW) to Apparent Power (SS in kVAkVA):

SkVA=PkWcos⁡ϕS_{\text{kVA}} = \frac{P_{\text{kW}}}{\cos\phi}

Three-Phase Demand Line Current (IdemandI_{\text{demand}}):

Idemand=SkVA×10003×400 V=PkW×10003×400 V×cos⁡ϕI_{\text{demand}} = \frac{S_{\text{kVA}} \times 1000}{\sqrt{3} \times 400\text{ V}} = \frac{P_{\text{kW}} \times 1000}{\sqrt{3} \times 400\text{ V} \times \cos\phi}

Step-by-Step Worked Numerical Example

Problem Statement

Perform a comprehensive load estimation and main incomer breaker sizing for a commercial building floor in Dubai with the following connected loads:

  1. Lighting Load: 18 kW18\text{ kW} total connected LED lighting (Power Factor = 0.900.90 lagging).
  2. Socket Outlet Circuits: 1010 ring socket sub-circuits (32A rated @ 230V = 7.36 kVA7.36\text{ kVA} each, Power Factor = 0.950.95).
  3. HVAC Air Conditioning: 60 kW60\text{ kW} total connected DX packaged cooling units (Power Factor = 0.850.85 lagging).
  4. Electric Water Heaters: 66 units @ 2 kW2\text{ kW} each = 12 kW12\text{ kW} total (Power Factor = 1.001.00).
  5. Domestic Water Pumps: 22 pumps (1 Duty, 1 Standby) @ 7.5 kW7.5\text{ kW} each (Power Factor = 0.850.85 lagging).

Calculate the Total Connected Load, Total Diversified Maximum Demand, System Demand Factor, and Main Circuit Breaker (MCCB) Rating.

Step 1: Compute Connected Load (CL)

  • Lighting Connected kVAkVA: 18 kW0.90=20.00 kVA\frac{18\text{ kW}}{0.90} = 20.00\text{ kVA}
  • Sockets Connected kVAkVA: 10×7.36 kVA=73.60 kVA10 \times 7.36\text{ kVA} = 73.60\text{ kVA}
  • HVAC Connected kVAkVA: 60 kW0.85=70.59 kVA\frac{60\text{ kW}}{0.85} = 70.59\text{ kVA}
  • Water Heaters Connected kVAkVA: 12 kW1.00=12.00 kVA\frac{12\text{ kW}}{1.00} = 12.00\text{ kVA}
  • Water Pumps Connected kVAkVA: 2×7.5 kW0.85=17.65 kVA2 \times \frac{7.5\text{ kW}}{0.85} = 17.65\text{ kVA}
Total Connected Load (CL)=20.00+73.60+70.59+12.00+17.65=193.84 kVA\text{Total Connected Load (CL)} = 20.00 + 73.60 + 70.59 + 12.00 + 17.65 = 193.84\text{ kVA}

Step 2: Apply DEWA Diversity Factors to Calculate Maximum Demand (MD)

  1. Diversified Lighting: Plight=18 kW×0.66=11.88 kW⇒Slight=11.88 kW0.90=13.20 kVAP_{\text{light}} = 18\text{ kW} \times 0.66 = 11.88\text{ kW} \quad \Rightarrow \quad S_{\text{light}} = \frac{11.88\text{ kW}}{0.90} = 13.20\text{ kVA}
  2. Diversified Socket Outlets:
    • 1st circuit @ 100%: 7.36 kVA7.36\text{ kVA}
    • 9 remaining circuits @ 40%: 9×7.36 kVA×0.40=26.50 kVA9 \times 7.36\text{ kVA} \times 0.40 = 26.50\text{ kVA}
    • Total Socket Demand: 7.36+26.50=33.86 kVA7.36 + 26.50 = 33.86\text{ kVA}
  3. Diversified HVAC (100% No Diversity): Shvac=70.59 kVA(60.00 kW)S_{\text{hvac}} = 70.59\text{ kVA} \quad (60.00\text{ kW})
  4. Diversified Water Heaters (100%): Swh=12.00 kVA(12.00 kW)S_{\text{wh}} = 12.00\text{ kVA} \quad (12.00\text{ kW})
  5. Diversified Water Pumps (1 Duty @ 100%, 1 Standby @ 0%): Spump=1×7.5 kW0.85+0=8.82 kVAS_{\text{pump}} = 1 \times \frac{7.5\text{ kW}}{0.85} + 0 = 8.82\text{ kVA}
Total Diversified Maximum Demand (MD)=13.20+33.86+70.59+12.00+8.82=138.47 kVA\text{Total Diversified Maximum Demand (MD)} = 13.20 + 33.86 + 70.59 + 12.00 + 8.82 = 138.47\text{ kVA}

Step 3: Calculate System Demand Factor

Demand Factor=Maximum DemandConnected Load=138.47 kVA193.84 kVA=0.714(71.4%)\text{Demand Factor} = \frac{\text{Maximum Demand}}{\text{Connected Load}} = \frac{138.47\text{ kVA}}{193.84\text{ kVA}} = 0.714 \quad (71.4\%)

Step 4: Compute Three-Phase Demand Line Current (IdemandI_{\text{demand}})

Idemand=Sdemand×10003×400 V=138.47×1000692.82=199.86 AI_{\text{demand}} = \frac{S_{\text{demand}} \times 1000}{\sqrt{3} \times 400\text{ V}} = \frac{138.47 \times 1000}{692.82} = 199.86\text{ A}

Step 5: Select Main Distribution Board Breaker & Feeder Cable

  • Main Incomer Protection Rating (InI_n): Select standard MCCB rating immediately above IdemandI_{\text{demand}} (199.86 A199.86\text{ A}):
    • Select 250 A250\text{ A} 3-Pole MCCB (In=250 AI_n = 250\text{ A}).
  • Incoming Cable Sizing: Select 150 mm2150\text{ mm}^2 4-core Cu/XLPE/SWA/LSZH cable (Iz≥250 AI_z \ge 250\text{ A}).
Test Your Knowledge

According to DEWA diversity guidelines, what diversity factor must be applied to central air conditioning and HVAC loads when calculating building maximum demand?

A

66% diversity factor.

B

100% (no diversity allowed).

C

50% diversity factor.

D

40% diversity factor.

Test Your Knowledge

For a bank of 8 ring socket outlet sub-circuits (32A rated) in a Dubai commercial office, how is DEWA diversity applied to determine total socket demand?

A

Apply 66% diversity across all 8 socket circuits simultaneously.

B

Apply 50% diversity to the first 4 circuits and 25% to the remaining 4 circuits.

C

Take 100% of the rating of the 1st largest socket circuit plus 40% of the rating of the remaining 7 socket circuits.

D

Take 100% rating for all 8 socket circuits with zero diversity.

Test Your Knowledge

In a dual domestic water pump installation comprising one duty pump (7.5 kW) and one standby pump (7.5 kW), how is diversity applied to calculate maximum demand?

A

100% capacity for both pumps operating simultaneously (15 kW total).

B

50% capacity for the duty pump and 50% capacity for the standby pump.

C

66% capacity for the duty pump and 0% for the standby pump.

D

100% capacity for the duty pump (7.5 kW) and 0% for the standby pump.

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