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Key Facts: CONOCER EC0903.02 Exam

3 elements

Competency elements in EC0903.02 (E4797, E4798, E4799)

EC0903.02, DOF 4 August 2023

Nivel 2

Level of EC0903.02 in the Sistema Nacional de Competencias

EC0903.02, DOF 4 August 2023

2 hours

Estimated evaluation time: 35 minutes gabinete + 1 hour 25 minutes campo

EC0903.02, DOF 4 August 2023

5%

Employer housing contribution on the worker's salary

Ley del Infonavit, Art. 29

30 years

Maximum term of Infonavit worker credits

Ley del Infonavit, Art. 44

CONOCER EC0903.02 is Mexico's Nivel 2 competency standard for Infonavit credit promoters, which industry certifiers describe as required to register in Redes Infonavit. Accredited certifiers evaluate it in about 2 hours through a knowledge questionnaire and a simulated performance across three elements, with a judgment of Competente or Todavía no competente. This free OpenExamPrep bank is an independent English-language study adaptation of the Spanish-language standard.

Sample CONOCER EC0903.02 Practice Questions

Try these sample questions to review concepts for the CONOCER EC0903.02 exam. Each question includes a detailed explanation. Start the interactive quiz above for the full 100+ question experience with AI tutoring.

1According to the evaluation section of EC0903.02, in what order is the candidate assessed?
A.Products first, then an oral interview, and the knowledge questionnaire last
B.Only a review of real credit files the candidate has processed, with no questionnaire
C.The knowledge questionnaire first, then performances, AHV and products
D.Performances first; the questionnaire is applied only if the candidate fails them
Explanation: The standard's 'Aspectos relevantes de la evaluación' require the knowledge questionnaire to be applied first; only after it has been evaluated does the evaluator assess the performances, AHV and products. The whole evaluation is conducted as a simulation with the materials and infrastructure the standard lists.
2EC0903.02 is evaluated as a simulation. What role does the support person (persona de apoyo) play?
A.They play the client, notary or appraisal roles, giving cues without blocking or easing
B.They must be a real derechohabiente whose actual credit the candidate registers that day
C.They are the evaluator, who may deliberately create obstacles to test the candidate
D.They complete the knowledge questionnaire alongside the candidate as a two-person team
Explanation: The standard requires a support person who simulates the roles the candidate must interact with and recommends that they only 'dar pie' so the candidate can act as if facing a client, a notary's representative or an appraisal office. Their decisions must not obstruct, hinder or lighten the candidate's performance, which the standard calls critical to the evaluation's validity.
3What is the estimated duration of an EC0903.02 evaluation, according to the standard?
A.3 hours in total: 1.5 hours in gabinete and 1.5 hours in campo
B.A single 1-hour written test, followed by a short interview
C.Two days of four hours each, with a break between elements
D.About 2 hours: 35 min in gabinete and 1 h 25 min in campo
Explanation: The standard estimates 35 minutes in gabinete and 1 hour and 25 minutes in campo, for a total of 2 hours. Preparation courses (cursos de alineación) offered by certifiers are separate from that evaluation time.
4EC0903.02, published in the DOF on 4 August 2023, updated EC0903.01. What did it provide for evaluation and certification processes that had been started under EC0903.01?
A.They remained valid indefinitely under the previous EC0903.01 version of the standard
B.They had up to three months from publication to conclude, certificates included
C.They were cancelled on the day EC0903.02 was published in the DOF
D.They had to be repeated in full under EC0903.02 within one year of publication
Explanation: The standard says processes based on EC0903.01, published in the DOF on 20 December 2019, had a maximum of three months from the publication of EC0903.02 to be concluded, including certificate issuance. The standard also sets a suggested review period of two years.
5Under Element 1 of EC0903.02 (Orientar sobre las opciones de crédito), how does the promoter begin diagnosing the user's needs?
A.By asking for the user's NSS and running the prequalification before any conversation
B.By asking which developer's housing project the user wants to buy into
C.By welcoming the user and introducing themselves with their full name
D.By having the user sign the SIC credit-bureau authorization first
Explanation: The first criterion under 'Diagnostica las necesidades del usuario' is welcoming the user and introducing oneself by full name, followed by questions about housing requirements, employment status and family, social and labor expectations. Prequalification and signatures come later in the sequence.
6While diagnosing needs, which information does EC0903.02 require the promoter to request from the user?
A.Housing needs, employment status, and family, social and labor expectations
B.Five years of the user's credit-card statements and all bank account balances
C.Only the price of the home the user has already chosen from a developer
D.The seller's income, tax returns and personal reasons for selling the property
Explanation: The standard lists requests for the user's housing requirements, employment status, and family, social and labor status and expectations; its glossary describes the latter as salary range, income, family size, seniority and job expectations. That information feeds the perfilamiento.
7According to EC0903.02, what does the promoter use to determine the user's credit possibilities during the diagnosis?
A.A private bank's mortgage simulator
B.The developer's internal price list
C.The user's verbal estimate of their savings
D.The Infonavit portal
Explanation: The criterion reads 'Determinando las posibilidades del usuario, utilizando el portal del Infonavit'. Official data, such as the Saldo de la Subcuenta de Vivienda and the prequalification, come from Infonavit's systems, not from estimates.
8What must the promoter tell the user about the appraisal (avalúo) during Element 1?
A.That Infonavit pays for the appraisal and the seller may choose any appraiser
B.That an Infonavit-authorized valuation unit will do it, at the user's cost
C.That an appraisal from any source the seller chooses will be accepted
D.That used homes are exempt from the appraisal requirement
Explanation: EC0903.02 requires the promoter to inform the user that the appraisal will be requested from a unidad de valuación authorized by Infonavit and that the user bears its cost. The current appraisal from an authorized unit later goes into the buyer's file.
9What is 'Saber Más para decidir Mejor', according to EC0903.02?
A.An optional sales and marketing course that promoters take in order to join Redes Infonavit
B.A notarial requirement that the buyer completes after the deed has been signed
C.A mandatory course for every borrower on credit concepts, taken via Mi Cuenta Infonavit
D.A course the seller must complete before listing the home for an Infonavit buyer
Explanation: The glossary describes it as an educational scheme that helps the borrower understand credit concepts and avoid bad decisions about the credit and the home, given as a requisito obligatorio a todo acreditado and also through Mi Cuenta Infonavit. The promoter explains its advantages and how to access it, and the certificate of completion is part of the buyer's documentation.
10How does the EC0903.02 glossary define perfilamiento?
A.Advising the worker, from needs and finances, toward an affordable informed choice
B.Classifying workers by employer size so they can be assigned to developers
C.Automatically rejecting any worker who has a negative credit-bureau history on file
D.Filling in the credit application for the worker, without holding any needs interview
Explanation: The glossary defines perfilamiento as advising the worker by exploring their needs and financial situation, so that they make an informed decision and obtain the best housing option and credit product they can afford. The resulting perfil del usuario is one of Element 1's products.

About the CONOCER EC0903.02 Exam

Independent CONOCER EC0903.02 practice questions by OpenExamPrep. EC0903.02 (Promoción especializada para productos de crédito Infonavit, Nivel 2) is the Mexican competency standard for people who advise workers on Infonavit housing credit. Published in the Diario Oficial de la Federación on 4 August 2023 and developed by Infonavit's Comité de Gestión por Competencias, it updates EC0903.01. It covers orienting users on credit options (diagnosis, prequalification, required documents, credit registration, biometric validation and confirmation), formalizing the credit (contracts, notarial procedure and definitive conditions) and accompanying the user at home delivery (delivery record, Mi Cuenta Infonavit and follow-up to payoff). The bank adds the Ley del Infonavit rules behind the standard's knowledge items, including the February 2025 reform. Certification comes from an evaluator observing a simulated performance and reviewing products, not from a multiple-choice exam. The standard is published in Spanish, and this bank is an English-language MCQ study adaptation, not an official translation or a substitute for the practical evaluation.

Exam sponsor: CONOCER (Consejo Nacional de Normalización y Certificación de Competencias Laborales). The requirements and fees below concern the certification or admission exam, separate from our free practice resources.

Assessment

Three competency elements of the standard published in the DOF on 4 August 2023: Elemento 1 (Orientar sobre las opciones de crédito, E4797), Elemento 2 (Formalizar la obtención del crédito, E4798) and Elemento 3 (Acompañar al usuario en la entrega de la vivienda, E4799). CONOCER publishes no weighting between elements. The evaluation is simulated, with a support person playing the client, notary, appraisal-unit and other roles; the result is a judgment of Competente or Todavía no competente.

Time Limit

Estimated 2 hours (35 minutes gabinete + 1 hour 25 minutes campo)

Passing Score

Competency judgment: Competente or Todavía no competente

Exam / Certification Fees

Set by each accredited certifier; 2026 examples range from MXN 2,300 to MXN 3,101 for the evaluation, plus optional training

Exam sponsor website

Fees, eligibility, and exam policies can change. Confirm them with the exam sponsor before applying or paying.

Official sources

Our practice resources: topics covered

We aim to reflect publicly available exam outlines and topic information in our study resources. Coverage, format, and difficulty may differ from the actual exam, and we cannot guarantee that every detail is accurate or current. Confirm exam requirements, fees, and policies with the official exam sponsor.

Not published

Elemento 1: Orientar sobre las opciones de crédito (E4797)

Needs diagnosis and perfilamiento, credit destinations and complementary programs, prequalification and origination models, appraisal and Saber Más para decidir Mejor, seller-data verification, credit registration, biometric validation, the confirmation service, file documentation, and the financial and legal knowledge the standard lists.

Not published

Elemento 2: Formalizar la obtención del crédito (E4798)

Promise-to-sell and construction contracts, escrituración and the lien certificate, the notarial instruction and Anexo B, taxes, registration, the aviso de retención, and the file cover sheet.

Not published

Elemento 3: Acompañar al usuario en la entrega de la vivienda (E4799)

The acta de entrega, Mi Cuenta Infonavit, the account statement and interest certificate, deduction notices and following the credit until payoff.

Preparing for the CONOCER EC0903.02 Exam

What You Need to Know

  • Passing score: Competency judgment: Competente or Todavía no competente
  • Assessment: Three competency elements of the standard published in the DOF on 4 August 2023: Elemento 1 (Orientar sobre las opciones de crédito, E4797), Elemento 2 (Formalizar la obtención del crédito, E4798) and Elemento 3 (Acompañar al usuario en la entrega de la vivienda, E4799). CONOCER publishes no weighting between elements. The evaluation is simulated, with a support person playing the client, notary, appraisal-unit and other roles; the result is a judgment of Competente or Todavía no competente.
  • Time limit: Estimated 2 hours (35 minutes gabinete + 1 hour 25 minutes campo)
  • Exam / certification fees: Set by each accredited certifier; 2026 examples range from MXN 2,300 to MXN 3,101 for the evaluation, plus optional training Official sources

Using Our Practice Resources

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CONOCER EC0903.02: Suggested Study Strategy

1Learn the standard's sequence in Element 1: welcome and diagnosis, portal-based possibilities, product and destination choice by the user, prequalification, then registration, biometric validation and confirmation.
2Memorize the file documents and conditions: a recent birth certificate, an appraisal from an Infonavit-authorized valuation unit, the Saber Más certificate, a seller bank statement no more than three months old, and no erasures or alterations.
3Know the Ley del Infonavit rules behind the knowledge items: the 5% employer contribution, credit lines two to six in Article 42, the 30-year maximum term, prórrogas of up to 12 months each and 24 in total, and the death or incapacity insurance paid by Infonavit.
4Do not memorize a single point threshold: Infonavit changes its origination models, including the Modelo Único de Originación (T100) in its 2026 plan, so explain the model the portal currently applies.
5Practice explaining the definitive conditions before signing (instrucción notarial, lien certificate, Anexo B, taxes, registration and aviso de retención) and the post-delivery tools in Mi Cuenta Infonavit.

Frequently Asked Questions

What is the CONOCER EC0903.02 standard?

EC0903.02, Promoción especializada para productos de crédito Infonavit, is the competency standard published in the DOF on 4 August 2023 for people who advise Infonavit derechohabientes on credit products. It has three elements: orienting on credit options, formalizing the credit and accompanying the user at home delivery.

How is EC0903.02 evaluated?

An accredited certifier first applies a knowledge questionnaire and then evaluates performances, attitudes and products in a simulation, with a support person playing the client, notary and other roles. The standard estimates 35 minutes in gabinete and 1 hour 25 minutes in campo, and the result is Competente or Todavía no competente.

How much does EC0903.02 certification cost in 2026?

Each accredited certifier sets its own fees. CANADEVI's 2026 program lists evaluation at MXN 3,001 for affiliates or MXN 3,101 for non-affiliates plus optional training, and Instituto B Master lists MXN 2,300 for evaluation and certificate plus MXN 3,500 for training.

Do I need EC0903.02 to work with Infonavit credits?

Industry certifiers such as CANADEVI describe EC0903.02 certification as necessary to register in Redes Infonavit and place the Institute's credits, and CANADEVI's 2026 update program says Redes treats the certificate as valid for two years. Workers themselves can also receive their credit directly, without intermediaries, under Article 41 of the Ley del Infonavit.

Is this OpenExamPrep bank an official CONOCER or Infonavit test?

No. It is independent practice by OpenExamPrep in English, based on the public EC0903.02 standard and the current Ley del Infonavit. It is an English-language multiple-choice study adaptation, not an official translation, and it does not replace the simulated practical evaluation or Infonavit's current rules shown in its portal.