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100+ Free ArcGIS Online Administration Associate Practice Questions

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An administrator must ensure that only specific members can run GeoEnrichment because of its premium credit cost. What is the most precise control?

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2026 Statistics

Key Facts: ArcGIS Online Administration Associate Exam

75

Multiple-Choice Questions

Esri EAOA_2024 Exam Details

1 hr 30 min

Exam Duration

Esri EAOA_2024 Exam Details

2 years

Recommended Experience

Esri Exam Candidate Profile

6

Skill Areas Measured

Esri EAOA Exam Objectives

Pearson VUE

Delivery Provider

Esri Technical Certification

16 Jun 2026

EAOA_2026 Publish Date

Esri Technical Certification

Esri's ArcGIS Online Administration Associate (EAOA_2024) is a proctored, 75-question multiple-choice exam lasting 1 hour 30 minutes, delivered through Pearson VUE. It targets administrators with about two years of experience and measures managing members and licenses, credits, organization settings, groups, sharing settings, and organizational content. A 2026 version publishes 16 June 2026.

Sample ArcGIS Online Administration Associate Practice Questions

Try these sample questions to test your ArcGIS Online Administration Associate exam readiness. Each question includes a detailed explanation. Start the interactive quiz above for the full 100+ question experience with AI tutoring.

1In ArcGIS Online, what is the primary purpose of assigning a user type to a member?
A.It controls which apps and capabilities the member is licensed to access
B.It determines how many credits the member personally owns
C.It sets the member's password complexity rules
D.It defines the member's two-factor authentication method
Explanation: A user type controls licensing scope, namely which apps and capabilities a member can access (for example Viewer, Creator, or GIS Professional). Roles, by contrast, define the specific privileges the member exercises.
2An administrator wants to grant a member the ability to publish hosted feature layers but not manage organization settings. Which default role should be assigned?
A.Viewer
B.Publisher
C.Data Editor
D.Administrator
Explanation: The default Publisher role includes privileges to create content and publish hosted web layers (features and tiles) without granting organization administration privileges. Administrator would over-grant control.
3Which statement correctly distinguishes a default role from a custom role in ArcGIS Online?
A.Default roles can have their privileges edited, while custom roles cannot
B.Custom roles are limited to viewing content only
C.Default role privileges are fixed, while custom roles let the administrator choose specific privileges
D.Default roles can only be assigned to administrators
Explanation: Default roles (Viewer, Data Editor, User, Publisher, Administrator) have fixed, non-editable privilege sets. Custom roles let administrators select exactly which privileges to grant, enabling least-privilege configurations.
4A member assigned the Viewer user type is requested to be added to the Publisher role. What happens?
A.The member is added and can immediately publish layers
B.The member gains publishing rights only after a 24-hour delay
C.The member's user type is automatically upgraded to Creator
D.The assignment is blocked because Viewer user type cannot hold content-creation privileges
Explanation: A Viewer user type cannot be added to the Publisher role or any custom role that includes privileges to create content or groups, because the user type does not license those capabilities. The role and user type must be compatible.
5Which task can ONLY be performed by a member of the default Administrator role and is reserved from custom administrative roles?
A.Removing another administrator from the organization
B.Publishing a hosted feature layer
C.Creating a public group
D.Editing features in a shared layer
Explanation: Certain privileges are reserved for the default Administrator role, including removing other administrators from the organization. These reserved actions cannot be granted to custom administrative roles.
6An administrator needs to add 50 new staff members who already have enterprise accounts in the organization's identity provider. What is the most efficient invitation method?
A.Manually create each account one at a time
B.Use the bulk add option to invite members via a formatted CSV file
C.Email each person a public sign-up link
D.Ask each member to purchase their own subscription
Explanation: Administrators can add many members at once by uploading a properly formatted CSV file that specifies usernames, user types, and roles. This bulk method is far more efficient than creating accounts individually.
7What is the correct way to license a premium app extension such as ArcGIS Insights for a specific member?
A.Increase the member's credit allocation
B.Add the member to a public group
C.Assign the add-on license to the member from the Licenses tab
D.Change the organization's time zone setting
Explanation: Premium apps and extensions such as ArcGIS Insights are managed as add-on licenses. Administrators assign these licenses to individual members from the Licenses tab in the organization settings.
8A departing employee's items must be preserved when their account is deleted. What should the administrator do first?
A.Immediately delete the member; items are retained automatically
B.Downgrade the member to Viewer and leave the account
C.Reset the member's password
D.Transfer ownership of the member's items and groups to another member before deleting
Explanation: Before deleting a member, an administrator should transfer ownership of that member's content and groups to another member so the items are not lost. ArcGIS Online prompts for this transfer during deletion.
9Which user type is most appropriate for staff who only need to view shared maps and apps and submit data through field apps but never create content?
A.Viewer or Mobile Worker
B.Creator
C.GIS Professional Advanced
D.Professional Plus
Explanation: Viewer and Mobile Worker user types are designed for consumption and field data collection respectively, without content authoring. Assigning a higher user type would waste licensing capacity.
10An administrator wants new members invited to the organization to automatically receive the Data Editor role and 500 credits each. Where is this configured?
A.In each member's individual profile after they join
B.In the New Member Defaults settings under organization settings
C.In the sharing settings of each group
D.In the item details page of a hosted layer
Explanation: New Member Defaults in the organization settings let administrators predefine the default role, user type, credit allocation, and group membership applied automatically to newly added members, streamlining onboarding.

About the ArcGIS Online Administration Associate Exam

The Esri ArcGIS Online Administration Associate exam (EAOA) validates the skills needed to administer an ArcGIS Online organization. It covers managing members and licenses, estimating and monitoring credits, configuring organization settings, creating and modifying groups, configuring sharing settings, and curating and sharing organizational content. The qualified candidate has about two years of ArcGIS Online administration experience.

Assessment

75 multiple-choice questions (EAOA_2024) testing administration of an ArcGIS Online organization across members, licenses, credits, settings, groups, and content sharing

Time Limit

1 hour 30 minutes

Passing Score

Esri reports results as pass or fail and does not publish a fixed numeric cut score on the public exam page.

Exam Fee

Listed on Esri's official certification catalog; confirm the current price when scheduling through Esri and Pearson VUE. (Esri Technical Certification (delivered via Pearson VUE))

ArcGIS Online Administration Associate Exam Content Outline

25%

Manage Members & Licenses

User types versus roles, default and custom roles, privileges, bulk member invitation, add-on app licenses, ownership transfer, and new-member defaults.

18%

Manage Credits

Estimating consumption with published credit rates, credit budgeting and per-member allocation, premium content costs, and monitoring with the utilization chart.

18%

Configure Organization Settings

Home page branding, short name, map and region defaults, basemap gallery, enterprise logins via SAML or OpenID Connect, multifactor authentication, and anonymous access.

16%

Manage Groups

Membership models and visibility, group managers, shared update groups, enterprise group linking, and group-driven app and Hub galleries.

14%

Curate & Share Organizational Content

Authoritative and deprecated status, featured content, content categories, item details and metadata, delete protection, and distributed collaboration.

9%

Configure Sharing Settings

Sharing levels, public-sharing policy, sharing dependencies among apps, maps, and layers, and auditing over-shared items.

How to Pass the ArcGIS Online Administration Associate Exam

What You Need to Know

  • Passing score: Esri reports results as pass or fail and does not publish a fixed numeric cut score on the public exam page.
  • Assessment: 75 multiple-choice questions (EAOA_2024) testing administration of an ArcGIS Online organization across members, licenses, credits, settings, groups, and content sharing
  • Time limit: 1 hour 30 minutes
  • Exam fee: Listed on Esri's official certification catalog; confirm the current price when scheduling through Esri and Pearson VUE.

Keys to Passing

  • Complete 500+ practice questions
  • Score 80%+ consistently before scheduling
  • Focus on highest-weighted sections
  • Use our AI tutor for tough concepts

ArcGIS Online Administration Associate Study Tips from Top Performers

1Use Esri's EAOA exam objectives as a checklist across members, licenses, credits, settings, groups, sharing, and content.
2Practice the difference between user types (licensing) and roles (privileges), since many questions hinge on this distinction.
3Memorize key credit rates such as feature storage at 2.4 credits per 10 MB per month and batch geocoding at 40 credits per 1,000.
4Work through sharing dependencies: a public web map fails if its layers are not shared to the same audience.
5Review group types, especially shared update groups and group-driven galleries, and how new-member defaults automate onboarding.

Frequently Asked Questions

How many questions are on the ArcGIS Online Administration Associate exam?

The EAOA_2024 version consists of 75 multiple-choice questions. Candidates have 1 hour and 30 minutes to complete the exam.

How long is the ArcGIS Online Administration Associate exam?

The exam lasts 1 hour and 30 minutes. It is delivered as a proctored exam online or at Pearson VUE testing centers.

What experience does Esri recommend before taking the exam?

Esri recommends at least 2 years of experience administering an ArcGIS Online organization, including managing members, licenses, credits, settings, groups, and content.

What topics does the exam cover?

The exam covers managing members and licenses, estimating and monitoring credits, configuring organization settings, managing groups, configuring sharing settings, and curating and sharing organizational content.

Is there a 2026 version of the exam?

Yes. Esri's ArcGIS Online Administration Associate 2026 version (EAOA_2026) publishes on 16 June 2026, while the EAOA_2024 version remains current until then.

How are credits relevant to the exam?

Administrators must estimate, allocate, and monitor credits. The exam expects familiarity with published credit rates for storage and tools, credit budgeting, and the credit utilization chart.