4.2 License Law Violations & Discipline

Key Takeaways

  • TREC may refuse, suspend, revoke, or downgrade a license and assess civil penalties under T.C.A. 62-13-312
  • Common grounds include misrepresentation, false advertising, failure to account for or remit funds, escrow misuse, and acting for multiple parties without written consent
  • Unlicensed activity is prohibited; exemptions cover owners selling their own property, attorneys, and certain auctioneers and salaried managers
  • Licensees receive due process - notice and a hearing - before discipline, and may appeal an adverse decision (T.C.A. 62-13-313)
  • A licensee must report criminal convictions and out-of-state disciplinary actions to TREC
Last updated: June 2026

TREC protects the public by disciplining licensees who break the License Act. The core enforcement statute is T.C.A. 62-13-312.

Grounds for Discipline (T.C.A. 62-13-312)

CategoryExamples
Misrepresentation/fraudFalse statements, concealment, deception
Escrow violationsCommingling, conversion, failure to deposit promptly
Failure to account/remitNot paying over money due to a party
Advertising violationsFalse or misleading advertising
Undisclosed dual representationActing for more than one party without written consent
RecordkeepingFailure to keep required 3-year records
Unlicensed activityPracticing or paying unlicensed persons for licensed acts
Criminal conductFelonies or crimes involving moral turpitude

Exam point: Acting for more than one party in a transaction without the written consent of all parties is a specific statutory ground for discipline - it ties directly back to Tennessee's agency/disclosure rules.

Range of Sanctions

TREC can tailor discipline to the conduct:

SanctionDescription
DenialRefuse to issue or renew a license
ReprimandFormal warning on the record
Civil penaltyMonetary fine per violation
ProbationLicense continues under conditions
SuspensionTemporary loss of license
RevocationPermanent loss of license
Consent orderNegotiated settlement of charges
Required educationAdditional coursework

Factors TREC Weighs

FactorEffect
Severity of the violationWorse conduct, harsher penalty
Prior disciplineRepeat offenders treated more strictly
Harm to consumersGreater harm, more serious sanction
Cooperation/remediationMay reduce the penalty

Escrow misuse illustrates the range: a minor recordkeeping lapse may draw a fine, while conversion of client funds can lead to revocation and criminal referral.

Due Process and the Disciplinary Path (T.C.A. 62-13-313)

A licensee facing discipline is entitled to fair procedure before any sanction.

  1. Complaint or self-initiated investigation - TREC receives a complaint or opens its own inquiry.
  2. Investigation - staff gather documents, conduct interviews, and may audit escrow.
  3. Notice - the licensee is notified of the charges.
  4. Hearing - a contested-case hearing where both sides present evidence.
  5. Decision - the Commission issues a written order.
  6. Appeal - the licensee may seek judicial review of an adverse decision.

Due-process rights include:

  • Notice of the specific charges
  • A hearing before any adverse action
  • The right to counsel and to present evidence and witnesses
  • The right to appeal

Exam point: TREC cannot revoke a license by surprise. The licensee must receive notice and an opportunity to be heard first.

Unlicensed Activity and Exemptions

Acts Requiring a License

Listing, showing for compensation, negotiating sales or leases, advertising others' property, and collecting rent for others all require a Tennessee license.

Common Exemptions

Exempt PersonScope
Property ownersSelling/leasing their own property
Licensed attorneysActing within the practice of law
AuctioneersLicensed auctioneers conducting an auction
Salaried on-site managersManaging within the scope of employment
Court-appointed fiduciariesExecutors, administrators, trustees acting under court authority

Exam trap: An unlicensed assistant may perform clerical tasks but may not negotiate, show property for compensation, or be paid a commission. Paying an unlicensed person for licensed activity is itself a violation.

Consequences of Unlicensed Practice

ConsequenceDetail
CriminalMisdemeanor charges
CivilFines/penalties
No compensationUnlicensed persons cannot collect a commission and may have to forfeit it

Reporting and Complaints

Licensees must promptly report criminal convictions and out-of-state disciplinary actions to TREC, and keep contact information current. Consumers file complaints with TREC online or in writing; TREC then investigates and, where warranted, pursues discipline.

Key point: A single act can trigger multiple consequences - TREC discipline, civil liability, a Recovery Account claim, and (for fund misuse or unlicensed practice) criminal exposure.

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TREC Disciplinary Process

Mens Rea, Negligence, and the Spectrum of Conduct

Not every violation is intentional theft. The License Act reaches negligent conduct - failing to keep records, missing a disclosure, sloppy supervision - as well as intentional fraud and conversion. TREC calibrates the sanction to the conduct: an honest paperwork lapse may draw a reprimand or small civil penalty, while deliberate misrepresentation or stealing client funds can end a career. This spectrum is why exam answers about 'maximum penalty' depend on the severity described in the fact pattern; a single late deposit is not a revocation case, but conversion is.

The exam also distinguishes civil penalties (fines paid to the state), administrative sanctions (suspension, revocation, probation), and criminal liability (prosecuted by a district attorney, not by TREC). A serious escrow theft can trigger all three plus a Recovery Account claim. Recognizing that these consequences stack - rather than being alternatives - is a frequent discriminator among answer choices.

Supervision, Vicarious Responsibility, and Self-Reporting

Because affiliates work under a principal broker, the broker can be disciplined for failure to supervise even when the affiliate committed the underlying act. This vicarious exposure is intentional: it gives brokers a reason to train affiliates, review advertising, and audit files. A common exam scenario describes an affiliate's misconduct and asks who else is accountable - the answer typically includes the principal broker for inadequate supervision.

Licensees also have affirmative reporting duties. A criminal conviction or discipline in another state must be reported promptly to TREC, and concealing such events is itself a violation that can be treated more harshly than the original conduct. The throughline for the whole disciplinary topic is public protection through due process: TREC must give notice and a hearing before it acts, the licensee may be represented and may appeal, and the sanction must fit the conduct. Answers that skip due process ('TREC revokes on the spot') or that ignore the broker's supervisory role are usually wrong.

Test Your Knowledge

Under T.C.A. 62-13-312, which is a ground for TREC discipline?

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B
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D
Test Your Knowledge

Before TREC can revoke a license, the licensee is entitled to:

A
B
C
D
Test Your Knowledge

Which activity does NOT require a Tennessee real estate license?

A
B
C
D
Test Your Knowledge

What is the maximum sanction TREC can impose for serious misconduct such as conversion of client funds?

A
B
C
D