4.2 License Law Violations & Discipline
Key Takeaways
- TREC may refuse, suspend, revoke, or downgrade a license and assess civil penalties under T.C.A. 62-13-312
- Common grounds include misrepresentation, false advertising, failure to account for or remit funds, escrow misuse, and acting for multiple parties without written consent
- Unlicensed activity is prohibited; exemptions cover owners selling their own property, attorneys, and certain auctioneers and salaried managers
- Licensees receive due process - notice and a hearing - before discipline, and may appeal an adverse decision (T.C.A. 62-13-313)
- A licensee must report criminal convictions and out-of-state disciplinary actions to TREC
TREC protects the public by disciplining licensees who break the License Act. The core enforcement statute is T.C.A. 62-13-312.
Grounds for Discipline (T.C.A. 62-13-312)
| Category | Examples |
|---|---|
| Misrepresentation/fraud | False statements, concealment, deception |
| Escrow violations | Commingling, conversion, failure to deposit promptly |
| Failure to account/remit | Not paying over money due to a party |
| Advertising violations | False or misleading advertising |
| Undisclosed dual representation | Acting for more than one party without written consent |
| Recordkeeping | Failure to keep required 3-year records |
| Unlicensed activity | Practicing or paying unlicensed persons for licensed acts |
| Criminal conduct | Felonies or crimes involving moral turpitude |
Exam point: Acting for more than one party in a transaction without the written consent of all parties is a specific statutory ground for discipline - it ties directly back to Tennessee's agency/disclosure rules.
Range of Sanctions
TREC can tailor discipline to the conduct:
| Sanction | Description |
|---|---|
| Denial | Refuse to issue or renew a license |
| Reprimand | Formal warning on the record |
| Civil penalty | Monetary fine per violation |
| Probation | License continues under conditions |
| Suspension | Temporary loss of license |
| Revocation | Permanent loss of license |
| Consent order | Negotiated settlement of charges |
| Required education | Additional coursework |
Factors TREC Weighs
| Factor | Effect |
|---|---|
| Severity of the violation | Worse conduct, harsher penalty |
| Prior discipline | Repeat offenders treated more strictly |
| Harm to consumers | Greater harm, more serious sanction |
| Cooperation/remediation | May reduce the penalty |
Escrow misuse illustrates the range: a minor recordkeeping lapse may draw a fine, while conversion of client funds can lead to revocation and criminal referral.
Due Process and the Disciplinary Path (T.C.A. 62-13-313)
A licensee facing discipline is entitled to fair procedure before any sanction.
- Complaint or self-initiated investigation - TREC receives a complaint or opens its own inquiry.
- Investigation - staff gather documents, conduct interviews, and may audit escrow.
- Notice - the licensee is notified of the charges.
- Hearing - a contested-case hearing where both sides present evidence.
- Decision - the Commission issues a written order.
- Appeal - the licensee may seek judicial review of an adverse decision.
Due-process rights include:
- Notice of the specific charges
- A hearing before any adverse action
- The right to counsel and to present evidence and witnesses
- The right to appeal
Exam point: TREC cannot revoke a license by surprise. The licensee must receive notice and an opportunity to be heard first.
Unlicensed Activity and Exemptions
Acts Requiring a License
Listing, showing for compensation, negotiating sales or leases, advertising others' property, and collecting rent for others all require a Tennessee license.
Common Exemptions
| Exempt Person | Scope |
|---|---|
| Property owners | Selling/leasing their own property |
| Licensed attorneys | Acting within the practice of law |
| Auctioneers | Licensed auctioneers conducting an auction |
| Salaried on-site managers | Managing within the scope of employment |
| Court-appointed fiduciaries | Executors, administrators, trustees acting under court authority |
Exam trap: An unlicensed assistant may perform clerical tasks but may not negotiate, show property for compensation, or be paid a commission. Paying an unlicensed person for licensed activity is itself a violation.
Consequences of Unlicensed Practice
| Consequence | Detail |
|---|---|
| Criminal | Misdemeanor charges |
| Civil | Fines/penalties |
| No compensation | Unlicensed persons cannot collect a commission and may have to forfeit it |
Reporting and Complaints
Licensees must promptly report criminal convictions and out-of-state disciplinary actions to TREC, and keep contact information current. Consumers file complaints with TREC online or in writing; TREC then investigates and, where warranted, pursues discipline.
Key point: A single act can trigger multiple consequences - TREC discipline, civil liability, a Recovery Account claim, and (for fund misuse or unlicensed practice) criminal exposure.
Mens Rea, Negligence, and the Spectrum of Conduct
Not every violation is intentional theft. The License Act reaches negligent conduct - failing to keep records, missing a disclosure, sloppy supervision - as well as intentional fraud and conversion. TREC calibrates the sanction to the conduct: an honest paperwork lapse may draw a reprimand or small civil penalty, while deliberate misrepresentation or stealing client funds can end a career. This spectrum is why exam answers about 'maximum penalty' depend on the severity described in the fact pattern; a single late deposit is not a revocation case, but conversion is.
The exam also distinguishes civil penalties (fines paid to the state), administrative sanctions (suspension, revocation, probation), and criminal liability (prosecuted by a district attorney, not by TREC). A serious escrow theft can trigger all three plus a Recovery Account claim. Recognizing that these consequences stack - rather than being alternatives - is a frequent discriminator among answer choices.
Supervision, Vicarious Responsibility, and Self-Reporting
Because affiliates work under a principal broker, the broker can be disciplined for failure to supervise even when the affiliate committed the underlying act. This vicarious exposure is intentional: it gives brokers a reason to train affiliates, review advertising, and audit files. A common exam scenario describes an affiliate's misconduct and asks who else is accountable - the answer typically includes the principal broker for inadequate supervision.
Licensees also have affirmative reporting duties. A criminal conviction or discipline in another state must be reported promptly to TREC, and concealing such events is itself a violation that can be treated more harshly than the original conduct. The throughline for the whole disciplinary topic is public protection through due process: TREC must give notice and a hearing before it acts, the licensee may be represented and may appeal, and the sanction must fit the conduct. Answers that skip due process ('TREC revokes on the spot') or that ignore the broker's supervisory role are usually wrong.
Under T.C.A. 62-13-312, which is a ground for TREC discipline?
Before TREC can revoke a license, the licensee is entitled to:
Which activity does NOT require a Tennessee real estate license?
What is the maximum sanction TREC can impose for serious misconduct such as conversion of client funds?