2.2 Statutory Exemptions, Undercover Work & Prohibited Conduct

Key Takeaways

  • T.C.A. § 62-26-223 exempts specified people only within the stated scope, including government officers on official duty, attorneys and regular employees, certain insurance personnel, in-house investigators, repossession agents, and regulated information businesses.

  • An exemption belongs to the described person and activity; it does not automatically cover an independent contractor performing outside investigative services.

  • The special undercover provision in § 62-26-229 requires employment by both a licensed investigations company and the private business that is the target of the investigation, and the work must remain internal to that business.

  • T.C.A. § 62-26-221 prohibits material capability misrepresentations, unsubstantiated charges, false reports, continuing a likely unsuccessful investigation without advising the client and obtaining approval, and unauthorized client-information disclosure.

  • A violation of the Act or its rules may constitute a Class A misdemeanor under § 62-26-228; licensing discipline and criminal liability are separate consequences.

Last updated: October 2026

Statutory Exemptions, Undercover Work & Prohibited Conduct

A licensing exemption is narrow. It protects the person and activity described by the statute, not every investigation that happens to benefit an exempt profession.

Exemptions in T.C.A. § 62-26-223

The exemption list includes, within its stated limits:

  • certified public accountants and public accountants performing duties within their profession;
  • government officers or employees performing official duties;
  • persons engaged in collecting or reporting financial and credit information, within the described business;
  • an attorney performing duties as an attorney, the attorney’s regular employee, and a technical consultant engaged by an attorney;
  • an insurance company, agent, broker, adjuster, or employee performing investigative duties connected with insurance business;
  • a person investigating only for that person’s regular employer;
  • a holder of a purchase-money security interest, or the holder’s agent, repossessing the secured personal property;
  • a person performing the special undercover work described in § 62-26-229;
  • a person licensed in another profession while acting within that profession’s scope; and
  • other specifically described categories, including certain law-student work and employment-information services.

Read the actual current list when precision matters. Do not infer that a job title grants a general license.

Scope examples

A government investigator working an assigned government case is within the official-duty concept. The same person accepting private cash to conduct a neighbor’s domestic surveillance is not performing an official duty.

A regular law-firm employee working under the attorney’s direction and a technical consultant engaged by the attorney fall within the statutory language. An outside person who offers general investigative services to the public should not assume the client’s attorney license covers the contractor.

An insurance adjuster investigating a claim within the insurance role is different from an independent surveillance company retained by the insurer. The independent company must qualify under its own licensing rules.

An in-house employee investigating only matters of the regular employer is different from a person taking paid outside cases. The scope changes when the employer, client, or purpose changes.

A repossession exemption concerns repossessing the personal property subject to the purchase-money security interest. It is not an unlimited license to conduct unrelated background or domestic investigations.

Undercover employees under § 62-26-229

The undercover provision has a specific structure. The individual is employed by a licensed investigations company and by the private business that is the subject of the internal investigation. The investigative activity is confined to the internal affairs of that business. The licensed company remains responsible for the individual’s actions.

This provision permits a genuine workplace placement without converting the operative into an unregulated freelance investigator. It should not be summarized as merely an “exemption from showing a pocket card.” The important exam elements are dual employment, a licensed company, an internal investigation, and company responsibility.

Professional prohibitions in § 62-26-221

An individual licensed as a company or private investigator must not:

  1. knowingly make a material misrepresentation about ability to perform the investigation in order to obtain employment;
  2. make unsubstantiated monetary charges for services not rendered or transportation not used;
  3. knowingly make a false report to the client;
  4. continue when successful completion has become unlikely without first advising the client and obtaining approval to continue; or
  5. reveal information obtained for a client to another person except as required by law.

These prohibitions connect business practice to public protection. They apply before, during, and after fieldwork.

Capability and scope

An investigator should not claim technical expertise, legal authority, database access, or geographic coverage the investigator does not possess. If a case requires a specialist, disclose the limit and obtain an authorized referral or subcontract consistent with law and contract.

Billing

Time, mileage, database charges, subcontractor expenses, and retainers should correspond to actual work and the agreement. An inaccurate invoice is not cured by eventually producing a useful result.

Reporting

A report must distinguish observation, source statement, record content, and inference. Fabricating an observation or converting an unverified lead into a fact is prohibited and damages every later use of the report.

Unlikely success

The statute does not require an investigator to guarantee a result. It does require communication when successful completion has become unlikely. The client decides whether to authorize continued effort after being advised; the investigator documents that advice and approval.

Confidentiality

The statutory baseline is non-disclosure except as required by law. Chapter 1175-04 adds professional-conduct rules: client consent, a valid subpoena or summons, Commissioner review, and defense of a claim can affect disclosure. Release no more than the lawful purpose requires.

Criminal and administrative consequences

T.C.A. § 62-26-228 makes a violation of the Act or a rule promulgated under it a Class A misdemeanor. Section 62-26-217 separately authorizes licensing action and civil penalties for stated violations. Do not cite the continuing-education section as the unlicensed-practice crime or assume that a criminal charge automatically produces one fixed administrative sanction.

The Act does not give private investigators police powers. A state identification card is not authority to command cooperation, enter property, access a restricted database, or impersonate an officer. General criminal laws on impersonation, trespass, interception, tracking, fraud, and computer access apply in addition to licensing rules.

Exam method

For an exemption question:

  1. identify the person’s actual status;
  2. identify the employer or client;
  3. identify the activity;
  4. ask whether the activity is within the stated professional or employment scope; and
  5. apply any special conditions.

For a prohibited-conduct question, look for a false capability claim, unsupported charge, false report, silent continuation of a futile assignment, or unauthorized disclosure. Those are the five direct § 62-26-221 anchors.

Test Your Knowledge

Which person is most clearly within a § 62-26-223 exemption?

A

A government employee conducting an investigation as part of assigned official duties

B

An unlicensed freelancer hired by several law firms to perform surveillance

C

An adjuster who accepts an unrelated domestic-surveillance case for personal payment

D

A repossession agent who sells general background investigations to the public

Test Your Knowledge

Which fact is essential to the special undercover provision in § 62-26-229?

A

The operative may accept unrelated outside cases while undercover

B

The operative is employed by a licensed investigations company and by the target private business for an internal investigation

C

The subject business must issue a police badge to the operative

D

The operative must be exempt from all company supervision

Test Your Knowledge

Which conduct is expressly prohibited by § 62-26-221?

A

Advising a client that success has become unlikely

B

Declining work outside the investigator’s competence

C

Continuing an investigation after success becomes unlikely without advising the client and obtaining approval

D

Issuing an accurate invoice for documented services

Sections you finish are checked off in the contents.