4.2 Identity Provisioning Policies

Key Takeaways

  • The three identity provisioning policy types are Create Identity, Update Identity, and Self-service Registration, set on the Lifecycle Manager > Identity Provisioning Policies tab.

  • If an Update Identity policy is defined, it overrides the Create policy for edits.

  • Each field can take its value, allowed values, validation, owner, read-only, and hidden settings from a literal value, a rule, or a script.

  • Assigning a field owner sends that field's question to the owner instead of the requester.

  • Application and role provisioning policies fill in account data during plan compilation, and any remaining questions are shown through the Do Provisioning Forms subprocess.

Last updated: September 2026

Identity Provisioning Policies

Objective 2.2 asks you to understand identity provisioning policies. In IdentityIQ, a provisioning policy is a list of fields that must have values before a provisioning action can be completed. The fields are presented as a form when a person must answer them. Identity provisioning policies are the ones Lifecycle Manager uses when the target of the action is the IdentityIQ identity itself, not an account on an application.

The Three Identity Policy Types

Configure them on gear icon > Lifecycle Manager > Identity Provisioning Policies:

PolicyUsed whenExample fields
Create IdentityA requester uses Create IdentityName, first name, last name, email, manager, department, type
Update IdentityA requester uses Edit IdentityDepartment, location, phone, manager
Self-service RegistrationA new user completes New User Registration from the login pageRequested user name, password, name, email

Two rules to remember:

  • If an Update provisioning policy is defined, it overrides the Create policy for identity edits.
  • The request cannot complete until the fields required by the policy are included in the generated form and filled in.

The Provisioning Policy Editor: Field Properties

Each field in the policy has these properties:

PropertyWhat it does
AttributeThe identity attribute the field sets
Display Name and Help TextThe label and hover help on the form
TypeBoolean, Date, Integer, Long, Identity, Secret (hidden text such as a password), or String
Multi ValuedAllows more than one value
Read OnlyMakes the field read-only, based on a value, rule, or script
HiddenHides the field, based on a value, rule, or script
OwnerWho answers this field: None, Application Owner, Role Owner, a rule, or a script
RequiredThe form cannot be submitted without it
Refresh Form on ChangeRe-renders the form when this field changes, so dependent fields can recalculate
Display OnlyShows the value without submitting it
AuthoritativeFor multi-valued attributes, the value replaces the current value instead of being merged
ValueThe default value: Literal, Rule, or Script
Allowed ValuesThe drop-down choices: None, Literal, Rule, or Script
ValidationA script or rule that checks the entered value, for example "password must be at least 8 characters"

The matching rule types are FieldValue (default value), AllowedValues (allowed values), Validation, and Owner. They are among the provisioning rule types listed in SailPoint's provisioning summary.

Where Identity Policies Fit in Provisioning

The Create Identity request becomes a provisioning plan that targets IdentityIQ itself. It runs through the process chosen on the Business Processes tab (by default LCM Create and Update). Other provisioning policies apply at plan compilation:

  • Application provisioning policies (Create Account, Update Account, and so on, on the application's Provisioning Policies tab) apply when a new account is needed. They can also declare application dependencies, such as an account on application B that needs a value from application A.
  • Role provisioning policies remove uncertainty in a role profile. If an IT role's profile is memberOf='Engineering' OR memberOf='Sales', IdentityIQ provisions only the first term by default. A role provisioning policy can specify the value to use instead.

Whatever is still unknown after policies are applied becomes a question on the provisioning project. The Do Provisioning Forms subprocess builds, presents, and assimilates the forms. If a field has an owner, the question goes to that owner, not the requester. Certification remediations, policy-violation remediations, and some provisioning activities cannot present forms. They complete only if no answers are needed, which is normally true for removals.

Loading diagram...
From request to provisioning form

Worked Example: A Contractor Create Identity Form

Suppose managers onboard contractors directly in IdentityIQ because contractors are not in the HR feed. A practical Create Identity policy might contain:

FieldTypeRequiredValue sourceNotes
firstname, lastnameStringYesEntered by the requesterRefresh Form on Change on, so the user name can recalculate
nameStringYesRule: first initial + last name, with a numeric suffix if takenRead Only, so requesters cannot pick names
managerIdentityYesDefaults to the requesterLets a help desk requester choose someone else
typeStringYesLiteral ContractorHidden, because the form is only for contractors
endDateDateYesEnteredA Validation script rejects dates more than a year ahead
passwordSecretYes, if Require password on all identity creation requests is onEntered or generatedSecret fields are masked

A FieldValue-style script for the name field could look like this:

import sailpoint.object.Identity;
String base = (firstname.substring(0,1) + lastname).toLowerCase();
String candidate = base;
int i = 1;
while (context.getObjectByName(Identity.class, candidate) != null) {
    candidate = base + i;
    i++;
}
return candidate;

The script can read other form fields as variables named after the fields. For name to recalculate while the requester types, firstname and lastname need Refresh Form on Change (postBack in XML), and the name field must be marked dynamic="true". On a postBack refresh, only dynamic fields re-run their value scripts. One more rule differs between policy types: in application and role provisioning policies, a field that already has a value (literal, rule, or script) is not shown on the form unless reviewRequired is set. Those policies ask people only for what IdentityIQ cannot calculate. After submission, the LCM Create and Update workflow routes approvals and creates the identity. The new identity has no accounts until roles, entitlements, or lifecycle events provision them.

Design Tips

  • Put the source of truth in rules. For example, generate the identity name from first and last name with a FieldValue rule so that requesters cannot invent user names.
  • Mark sensitive fields as Secret.
  • Use Refresh Form on Change for cascading fields, such as a department choice that filters the allowed values for cost center.
  • Use field owners for data the requester does not know. For example, security staff can supply a clearance level.
  • Prefer Update policies for controlled edits. Include only the attributes managers may change, and make the rest read-only or hidden.
Test Your Knowledge

An organization defines both a Create Identity policy and an Update Identity policy. A manager uses Edit Identity on an existing identity. Which policy defines the form?

A

The Update Identity policy, which overrides the Create policy for edits

B

The Create Identity policy, because it was defined first

C

Both policies are merged, and duplicate fields are shown twice

D

The Self-service Registration policy

Test Your Knowledge

A Create Identity form needs a Security Clearance field that only the security team can fill in, even when a manager submits the request. Which field property handles this?

A

Display Only

B

Authoritative

C

Owner, set to a rule or script that resolves to the security team

D

Refresh Form on Change

Test Your Knowledge

A multi-valued identity attribute should have its entire current value replaced by what the form submits, not merged with it. Which field property does this?

A

Multi Valued

B

Authoritative

C

Required

D

Hidden

Test Your Knowledge

An IT role profile reads memberOf='Engineering' OR memberOf='Sales'. When the role is assigned, what does IdentityIQ provision by default, and how can an engineer change that?

A

Both groups; a Validation rule can remove one

B

Neither group; the role must be requested again

C

Only the first term, memberOf='Engineering'; a role provisioning policy can set the value to Sales

D

A random term; an AllowedValues rule makes the choice predictable

Sections you finish are checked off in the contents.