4.1 Authorized Brokerage Relationships & Statutory Duties

Key Takeaways

  • Under the Florida Brokerage Relationship Disclosure Act (F.S. 475.278), Florida law establishes a statutory presumption that all licensees operate in a Transaction Broker relationship unless a Single Agent or No Brokerage Relationship is established in writing.
  • A Transaction Broker provides limited representation to a buyer, seller, or both without fiduciary loyalty or full confidentiality, bound by 7 statutory duties including limited confidentiality and disclosing unobservable material defects.
  • A Single Agent is a fiduciary representing only one party (the principal) in a transaction, bound by 9 statutory duties characterized by COLD (Confidentiality, Obedience, Loyalty, Full Disclosure) plus 5 baseline statutory duties.
  • A No Brokerage Relationship (Nonrepresentation) establishes customer status with 3 core statutory duties: Dealing honestly and fairly, Accounting for all funds, and Disclosing all known material defects not readily observable (D-A-D).
  • The landmark Florida Supreme Court ruling in Johnson v. Davis (and extended to buyers' brokers in Rayner v. Wise Realty Co.) mandates disclosure of all known material defects affecting residential property value across all authorized relationship types, including 'AS IS' transactions.
Last updated: August 2026

Authorized Brokerage Relationships & Statutory Duties

Core Principle: In Florida real estate practice, brokerage relationships are strictly governed by the Brokerage Relationship Disclosure Act (Florida Statute § 475.278). Unlike jurisdictions operating under traditional common law agency, Florida has replaced common law dual agency and subagency with three clearly defined statutory relationships: Transaction Broker (the legal presumption), Single Agent (fiduciary representation), and No Brokerage Relationship (nonrepresentation).


1. Statutory Framework and Evolution of Florida Agency Law

Prior to 1997, Florida real estate practice operated under common law principles of agency, which frequently led to undisclosed dual agency, consumer confusion regarding representation, and widespread broker liability. In response, the Florida Legislature enacted the Brokerage Relationship Disclosure Act, codified in F.S. 475.278 and implemented under F.A.C. 61J2-10.038.

Key Legislative Milestones

  • 1997 Enactment: Eliminated traditional common law agency concepts for real estate licensees, formally prohibited dual agency, and established statutory definitions for Single Agent, Transaction Broker, and Nonrepresentation.
  • 2003 Amendments: Created the statutory presumption that all licensees operate as transaction brokers by default.
  • 2008 Amendments: Removed the requirement for mandatory written transaction broker disclosures in residential transactions, streamlining practice while reinforcing that the 7 statutory duties of a transaction broker apply automatically by operation of law.
┌─────────────────────────────────────────────────────────────────────────┐
│           FLORIDA STATUTE 475.278 RELATIONSHIP SPECTRUM                 │
├──────────────────────────┬───────────────────────┬──────────────────────┤
│  NO BROKERAGE (CUSTOMER) │  TRANSACTION BROKER   │ SINGLE AGENT (PRINC) │
│     Nonrepresentation    │  Limited Representation│ Fiduciary Duty      │
│     3 Statutory Duties   │  7 Statutory Duties   │ 9 Statutory Duties   │
│     - Dealing honestly   │  - Baseline 5 duties  │ - Baseline 5 duties  │
│     - Accounting funds   │  - Limited Confid.    │ - C-O-L-D Fiduciary  │
│     - Disclose defects   │  - Agreed Add'l Duties│   Obligations        │
└──────────────────────────┴───────────────────────┴──────────────────────┘

2. The Statutory Presumption of Transaction Brokerage

Under F.S. 475.278(1)(b), it is a statutory presumption that all real estate licensees are operating as transaction brokers unless a single agent relationship or no brokerage relationship is established in writing with a consumer.

  • Automatic Application: If a licensee answers a phone inquiry, hosts an open house, shows a property, or writes a purchase contract without executing a written single agent agreement or no brokerage relationship notice, the licensee is legally operating as a Transaction Broker.
  • No Written Disclosure Required: A broker is not required to deliver a written Transaction Broker Notice to represent a party as a transaction broker. The relationship is created by default operation of Florida statute.
  • Binding Obligations: Even without a signed agreement, the licensee is legally bound to perform all 7 statutory duties of a transaction broker.

3. Key Terminology: Principal vs. Customer & Fiduciary Status

Florida law makes precise distinctions between the parties and the duties owed:

TermStatutory DefinitionApplicable Relationship
PrincipalThe party with whom a real estate broker has entered into a single agent relationship. The broker owes full fiduciary duties to the principal.Single Agent Only
CustomerA member of the public who is or may be a buyer or seller of real property and may or may not be represented by a real estate licensee in an authorized brokerage relationship.Transaction Broker & No Brokerage Relationship
FiduciaryA relationship of trust and confidence between the principal and broker. In Florida, fiduciary status exists ONLY in a Single Agent relationship.Single Agent Only
Limited RepresentationRepresentation provided to a buyer, seller, or both in a transaction, where the licensee does not represent either party in a fiduciary capacity.Transaction Broker Only
Single AgentA broker who represents, as a fiduciary, either the buyer or the seller, but not both in the same transaction.Single Agent Only
Transaction BrokerA broker who provides limited representation to a buyer, a seller, or both in a real estate transaction, but who does not represent either in a fiduciary capacity.Transaction Broker Only
No Brokerage RelationshipAn arrangement where a broker assists a customer without representing them in any agency or brokerage capacity.No Brokerage Relationship

4. Detailed Analysis of the Three Authorized Relationships

A. Transaction Broker Relationship (7 Statutory Duties)

Under F.S. 475.278(2), a transaction broker provides limited representation to a buyer, seller, or both. A transaction broker does not owe fiduciary duties (no undivided loyalty, no complete confidentiality, and no full disclosure). Instead, the transaction broker acts as a professional facilitator assisting the parties to consummate a transaction.

TRANSACTION BROKER: THE 7 STATUTORY DUTIES (F.S. 475.278(2))
├── 1. Dealing honestly and fairly
├── 2. Accounting for all funds entrusted to the licensee
├── 3. Using skill, care, and diligence in the transaction
├── 4. Disclosing all known facts materially affecting value (not readily observable)
├── 5. Presenting all offers and counteroffers in a timely manner
├── 6. Limited confidentiality (unless waived in writing)
└── 7. Any additional duties mutually agreed upon in writing

The Scope of Limited Confidentiality

Under F.S. 475.278(2)(f), limited confidentiality prohibits the transaction broker from disclosing the following four critical pieces of confidential bargaining information unless authorized in writing by the affected party:

  1. That the seller will accept a price less than the asking or listed price.
  2. That the buyer will pay a price greater than the price submitted in a written offer.
  3. The underlying motivation of any party for selling or purchasing the property (e.g., pending divorce, job relocation, financial distress).
  4. That a seller or buyer will agree to financing terms other than those offered (e.g., seller will carry a second mortgage, buyer will pay cash if financing fails).
  5. Any other information requested in writing by a party to remain confidential.

Important Distinction: Limited confidentiality does NOT allow a licensee to conceal material property defects. A transaction broker must disclose material latent property defects even if the seller explicitly instructs the broker to keep them confidential.


B. Single Agent Relationship (9 Statutory Duties)

Under F.S. 475.278(3), a Single Agent is a broker who represents, as a fiduciary, either the buyer or the seller, but never both in the same transaction. The represented party is the Principal.

Single agency duties consist of 4 exclusive fiduciary duties (COLD) plus the 5 baseline duties shared with transaction brokerage:

SINGLE AGENT: THE 9 STATUTORY DUTIES (F.S. 475.278(3))
├── C - Confidentiality (Complete, permanent fiduciary confidentiality)
├── O - Obedience (Obeying all lawful instructions of the principal)
├── L - Loyalty (Undivided allegiance to the principal's best interest)
├── D - Disclosure (Full affirmative disclosure of all material facts/rumors)
├── 5. Dealing honestly and fairly
├── 6. Accounting for all funds entrusted to the licensee
├── 7. Using skill, care, and diligence in the transaction
├── 8. Presenting all offers and counteroffers in a timely manner
└── 9. Disclosing all known facts materially affecting value (not readily observable)

The COLD Fiduciary Duties Detailed

  1. Confidentiality: The broker must safeguard all confidential information learned during the relationship forever. Unlike limited confidentiality, fiduciary confidentiality extends to financial status, motivations, negotiating strategy, personal circumstances, and business plans. This duty survives the closing of the transaction and termination of the brokerage agreement.
  2. Obedience: The broker must promptly obey all lawful instructions of the principal. If a principal orders the broker to perform an illegal act (e.g., violate fair housing laws or conceal a defective roof), the broker must refuse. If the principal insists, the broker must immediately terminate the representation.
  3. Loyalty: The broker owes undivided allegiance to the principal. The broker must never place their personal financial interests (such as commission size) or the interests of any third party ahead of the principal's interests. The broker cannot act against the principal or facilitate competing offers that harm the principal.
  4. Full Disclosure: The broker must affirmatively disclose to the principal all relevant facts, market intelligence, rumors, buyer financial qualifications, potential conflicts of interest, and transaction risks that could impact the principal's negotiating position or decision-making.

C. No Brokerage Relationship / Nonrepresentation (3 Statutory Duties)

Under F.S. 475.278(4), a broker may work with a customer without establishing any agency or representation relationship. This is common when a listing broker sells a property directly to an unrepresented buyer, or when a broker works with a For Sale By Owner (FSBO) seller.

The licensee owes only 3 statutory duties to a customer in a No Brokerage Relationship:

NO BROKERAGE RELATIONSHIP: THE 3 STATUTORY DUTIES (D-A-D)
├── D - Dealing honestly and fairly
├── A - Accounting for all funds entrusted to the licensee
└── D - Disclosing all known facts materially affecting value (not readily observable)
  • No Skill, Care, or Diligence: The licensee does not owe skill, care, and diligence to a customer in a No Brokerage Relationship.
  • No Offer Presentation Mandate: The licensee does not have a statutory duty to present all offers in a timely manner to a nonrepresented party (though the broker must present all offers to their own client).
  • No Confidentiality: Anything the nonrepresented customer tells the broker may be disclosed to the broker's principal.

5. Comprehensive Comparison Matrix of Statutory Duties

The following master table compares the statutory duties owed across all three authorized relationships under Florida law:

Statutory DutyNo Brokerage Relationship (F.S. 475.278(4))Transaction Broker (F.S. 475.278(2))Single Agent (F.S. 475.278(3))
1. Dealing Honestly & FairlyYESYESYES
2. Accounting for All FundsYESYESYES
3. Disclosing Known Material Latent DefectsYESYESYES
4. Using Skill, Care, and DiligenceNOYESYES
5. Presenting All Offers & Counteroffers TimelyNOYESYES
6. Limited ConfidentialityNOYESNO (Superseded by Full Confid.)
7. Additional Agreed DutiesNOYESNO (Covered by Fiduciary Scope)
8. Full Fiduciary Confidentiality (C)NONOYES
9. Obedience to Lawful Instructions (O)NONOYES
10. Loyalty (Undivided Allegiance) (L)NONOYES
11. Full Affirmative Disclosure (D)NONOYES
Relationship ClassificationCustomer / NonrepresentedCustomer / FacilitatorPrincipal / Client
Fiduciary Relationship?NONOYES
Written Disclosure Required in Residential?YES (Before showing)NO (Statutory Default)YES (Before/at agreement or showing)

6. The Material Fact Disclosure Mandate (Johnson v. Davis)

One of the most critical legal doctrines tested on the Florida Real Estate Broker Examination is the affirmative duty to disclose material defects affecting residential property value.

┌─────────────────────────────────────────────────────────────────────────┐
│                     JOHNSON V. DAVIS LEGAL DOCTRINE                     │
├─────────────────────────────────────────────────────────────────────────┤
│  Where the seller of a home knows of facts materially affecting the     │
│  value of the property which are not readily observable and are not     │
│  known to the buyer, the seller (and broker) is under a duty to         │
│  disclose them to the buyer.                                            │
└─────────────────────────────────────────────────────────────────────────┘

Key Principles of Johnson v. Davis (Fla. 1985)

  1. Applies to ALL Relationships: The duty to disclose known material latent defects applies to Single Agents, Transaction Brokers, and No Brokerage Relationships alike. It is codified in all three subsections of F.S. 475.278.
  2. Latent vs. Patent Defects:
    • Latent Defects: Hidden structural, mechanical, plumbing, or environmental defects not readily visible upon reasonable visual inspection (e.g., active roof leak concealed by ceiling paint, defective Chinese drywall, cracked foundation slab under carpet). Must be disclosed.
    • Patent Defects: Open, obvious defects easily observed by a prospective purchaser (e.g., broken windowpane, visible water standing in living room). Failure to disclose patent defects generally does not create liability under caveat emptor, though licensees must never misrepresent them.
  3. 'AS IS' Contract Does NOT Shield Fraud: In Rayner v. Wise Realty Co. (Fla. 1987), Florida courts affirmed that an 'AS IS' clause in a purchase contract does NOT relieve the seller or the licensee of the duty to disclose known material latent defects.

7. Practical Broker Decision Scenarios

Scenario 1: The Distressed Seller

  • Fact Pattern: Broker Brenda lists a residential property as a Transaction Broker. The seller privately reveals to Brenda that he is facing impending foreclosure and must sell within 30 days, willing to accept $400,000 even though the property is listed at $475,000.
  • Analysis: Under F.S. 475.278(2)(f), Brenda is bound by limited confidentiality. Brenda cannot tell a prospective buyer or buyer's broker that the seller is in foreclosure or will take $400,000 unless the seller authorizes that disclosure in writing. If Brenda discloses this information without authorization, she has breached her statutory duty and is subject to FREC discipline.

Scenario 2: Defective Plumbing in an AS IS Sale

  • Fact Pattern: Broker Carlos represents a seller as a Single Agent. The seller informs Carlos that polybutylene pipes in the walls leak intermittently and have caused internal framing rot, but tells Carlos: 'We are selling AS IS, so don't mention the plumbing to anyone.'
  • Analysis: The duty of Obedience applies only to lawful instructions. Under Johnson v. Davis and F.S. 475.278(3)(a)9, Carlos has a mandatory statutory duty to disclose known material unobservable defects. Concealing the leak constitutes fraudulent misrepresentation. Carlos must explain to the seller that the defect must be disclosed. If the seller refuses, Carlos must immediately terminate the listing agreement.

8. Common Exam Traps & Pitfalls

Exam Trap / DistractorReality under Florida Law
'Transaction brokers owe fiduciary duties to both parties equally.'FALSE. Transaction brokers owe NO fiduciary duties to either party. Fiduciary duties exist solely in single agency.
'A broker must give a written Transaction Broker Disclosure before showing residential property.'FALSE. Written disclosure for transaction brokerage was eliminated from F.S. 475.278 in 2008. Transaction brokerage is the statutory presumption.
'In an AS IS residential contract, the seller and broker have no obligation to disclose property defects.'FALSE. Under Rayner v. Wise Realty Co., an 'AS IS' contract does not override the Johnson v. Davis disclosure duty for known latent material defects.
'A licensee in a No Brokerage Relationship owes a duty of skill, care, and diligence to the customer.'FALSE. Nonrepresentation includes only 3 statutory duties: Dealing honestly/fairly, Accounting for funds, and Disclosing known material latent defects (D-A-D). Skill, care, and diligence is owed only in Transaction Broker and Single Agent relationships.
Test Your Knowledge

Under Florida Statute 475.278, which of the following statutory duties is owed EXCLUSIVELY in a Single Agent relationship and is NEVER owed by a Transaction Broker?

A
B
C
D
Test Your Knowledge

A real estate licensee meets an unrepresented prospective buyer at an open house. The buyer asks the licensee to write an offer on the property. No written brokerage relationship agreements or notices have been signed or provided. Under Florida law, what is the legal status of the brokerage relationship between the licensee and the prospective buyer?

A
B
C
D
Test Your Knowledge

Broker Sandra is acting as a Transaction Broker for both the seller and the buyer in a residential purchase. During price negotiations, which of the following actions by Sandra violates the limited confidentiality duty under Florida Statute 475.278(2)?

A
B
C
D
Test Your Knowledge

A broker enters into a written No Brokerage Relationship agreement with a prospective residential homebuyer. Under Florida Statute 475.278(4), which specific group of statutory duties does the broker owe to this customer?

A
B
C
D