2.1 Arkansas Agency Law
Key Takeaways
- Arkansas agency disclosure is governed by Ark. Code Ann. 17-42-108: a licensee must clearly disclose to all parties which party(ies) the licensee represents.
- Disclosure must be made at the earliest practicable point and before any party signs a contract; method and timing are set by AREC regulation.
- Arkansas is an agency-based state recognizing seller (listing) agency, buyer agency, dual agency, and designated agency within a firm.
- Arkansas does NOT recognize a statutory non-agency 'transaction broker' category like Florida or Colorado.
- Dual agency requires written disclosure to, and written consent from, BOTH parties before proceeding.
Arkansas is an agency-based state: the law focuses on disclosing which party you represent, not on a non-agency facilitator role. The controlling statute is Ark. Code Ann. § 17-42-108 ("Disclosure requirement"), which directs each licensee to clearly disclose to all parties which party or parties the licensee represents, with the timing and method set by AREC regulation.
When and How to Disclose
Disclosure must be made at the earliest practicable juncture and, critically, before any party signs a contract (such as a listing, buyer-agency, or purchase agreement). AREC regulations specify the form and confirmation of disclosure.
| Disclose Agency | Do NOT Yet Need Full Disclosure |
|---|---|
| Discussing a buyer's finances or motivation | Casual greeting at an open house |
| Discussing a seller's bottom-line price | Handing out a business card |
| Negotiating terms or writing an offer | General advertising |
| Touring properties and giving advice | A name on an open-house sign-in sheet |
Exam Tip: The defining moment is substantive contact — when the conversation moves from pleasantries to confidential or transaction-specific matters. Disclose your representation before that point and certainly before any signature.
Recognized Agency Relationships in Arkansas
| Relationship | Client | Who Owes Full Fiduciary Duties |
|---|---|---|
| Seller (listing) agency | Seller | Agent owes fiduciary duties to the seller; buyer is a customer |
| Buyer agency | Buyer | Agent owes fiduciary duties to the buyer; seller is a customer |
| Dual agency | Both | Limited duties; requires written disclosure + consent from both |
| Designated agency | Both (within one firm) | Two different agents in the same firm each represent one party fully |
Dual Agency
A single licensee (or a firm) may represent both the buyer and the seller only if the licensee provides written disclosure to both parties and obtains the written consent of both before proceeding. A dual agent must remain neutral and may not disclose one party's confidential information (such as the lowest price a seller will accept or the highest a buyer will pay) to the other.
Designated Agency
Within a brokerage, the principal broker may designate one agent to represent the buyer and a different agent to represent the seller in the same transaction. Each designated agent owes full fiduciary duties to their own client, while the principal broker supervises and stays neutral. This is Arkansas's mechanism for keeping fuller representation when both sides happen to be served by the same firm.
Correction / Common Trap: Arkansas does NOT have a statutory non-agency "transaction broker" (limited-representation facilitator) category like Florida or Colorado. That language appears only on third-party blogs. Arkansas law is agency-based — you must disclose whom you represent. If an exam option says "Arkansas transaction broker owes no agency," treat it as incorrect for Arkansas.
Fiduciary Duties to Clients (OLD CAR)
When you represent a client, Arkansas common-law agency imposes the classic fiduciary duties, easily recalled as OLD CAR:
| Duty | Meaning |
|---|---|
| Obedience | Follow the client's lawful instructions |
| Loyalty | Put the client's interests ahead of your own and all others |
| Disclosure | Reveal to the client all material facts you know |
| Confidentiality | Protect the client's private information, even after closing |
| Accounting | Account accurately for all funds and documents |
| Reasonable care & diligence | Use competent skill and care |
Duties Owed to ALL Parties (Including Customers)
Even toward a party you do not represent, every Arkansas licensee owes baseline duties:
| Duty to All | Meaning |
|---|---|
| Honesty and fair dealing | No misrepresentation or deceit |
| Disclose known material defects | Even in a caveat-emptor state |
| Present all offers | Timely, to the proper party |
| Comply with fair housing | No discriminatory conduct |
Key Point: The split is the heart of agency questions. Loyalty, obedience, confidentiality are owed only to clients. Honesty, fair dealing, disclosure of known material defects, and presenting offers are owed to everyone. A customer is treated honestly but is not represented.
How Agency Is Created and Terminated
Agency arises when a principal authorizes the licensee to act on their behalf. In Arkansas practice it is normally created expressly in a written listing or buyer-representation agreement, but it can also arise by implication from conduct (which is risky and why disclosure timing matters). Ostensible (apparent) agency can be created when a licensee's conduct leads a consumer to reasonably believe they are represented — a trap for agents who give advice to an unrepresented customer.
Agency relationships terminate the same ways other agency does: by completion of the purpose, expiration, mutual agreement, revocation/renunciation, or the death or incapacity of either party.
Vicarious Liability and Supervision
A principal broker is responsible for supervising affiliated salespersons and can face vicarious liability and AREC discipline for an affiliate's License Law violations the broker knew or should have known about. This is why brokers set office policies on disclosure, advertising, and trust funds.
| Concept | Meaning |
|---|---|
| Express agency | Created by a written/oral agreement |
| Implied/ostensible agency | Created by conduct or reasonable appearances |
| Vicarious liability | Broker answerable for an affiliate's supervised conduct |
Exam Tip: An unrepresented customer can mistakenly believe an agent "works for them" if the agent gives advisory help. Disclose the agency relationship early and clearly so no ostensible agency is implied — and so the customer understands you owe them honesty but not loyalty.
Under Ark. Code Ann. 17-42-108, when must an Arkansas licensee disclose which party they represent?
Which agency arrangement does Arkansas NOT recognize as a statutory category?
What does Arkansas require before a licensee may act as a dual agent?
Which duty does an Arkansas licensee owe to ALL parties, including customers they do not represent?