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Exam Review

Key Facts: ARLA Level 3 Residential Letting & Property Management Exam

60%

Passing Score

Propertymark Qualifications

4

Total Units

Propertymark Qualifications

45m

Time Per Exam

Propertymark Qualifications

£300

Minimum Exam Cost

Propertymark Qualifications

ARLA

Membership Path

Propertymark

100

Practice Questions

OpenExamPrep

The Propertymark Level 3 Award in Residential Letting and Property Management (ARLA) consists of 4 unit exams (COM1, RLPM2, RLPM3, and RLPM4) with 30 questions each, scored to a 60% passing mark. It is the premier UK qualification for lettings professionals seeking ARLA membership.

Sample ARLA Level 3 Residential Letting & Property Management Practice Questions

Try these sample questions to review concepts for the ARLA Level 3 Residential Letting & Property Management exam. Each question includes a detailed explanation. Start the interactive quiz above for the full 110+ question experience with AI tutoring.

1Which of the following legal concepts distinguishes criminal law from civil law in the UK court system?
A.Criminal law aims to punish offenders and deter conduct, whereas civil law aims to resolve disputes and provide remedies.
B.Criminal law is decided in the County Court, whereas civil law disputes are exclusively heard in the Crown Court.
C.Criminal law requires a balance of probabilities standard of proof, while civil law requires proof beyond reasonable doubt.
D.Criminal law disputes can only be initiated by individual citizens, whereas civil law is prosecuted solely by the state.
Explanation: Criminal law deals with behavior that is offense against the state or society, aiming to punish and deter, and is prosecuted by the state. Civil law deals with disputes between individuals or organisations, aiming to provide remedies such as damages or injunctions.
2Under the Consumer Protection from Unfair Trading Regulations 2008 (CPRs), what constitutes a 'misleading omission' by a letting agent?
A.Giving false or inaccurate information about a property's monthly rental price.
B.Failing to disclose a material fact, such as a severe damp issue, that would affect a consumer's transactional decision.
C.Refusing to accept a holding deposit from a prospective tenant who has failed a credit check.
D.Publishing a property advert on a portal that does not display the Energy Performance Certificate (EPC) rating.
Explanation: A misleading omission occurs when an agent omits or hides material information, or provides it in an unclear, unintelligible, ambiguous, or untimely manner, which causes or is likely to cause the average consumer to take a transactional decision they would not have taken otherwise.
3According to the Gas Safety (Installation and Use) Regulations 1998, how long must a landlord or letting agent retain copies of the Landlord Gas Safety Record (CP12)?
A.At least 6 months from the date of the check.
B.At least 1 year from the date of the check.
C.At least 2 years from the date of the check.
D.At least 5 years from the date of the check.
Explanation: Landlords and letting agents must keep a copy of every Landlord Gas Safety Record (CP12) for at least 2 years from the date of the check. It must also be provided to existing tenants within 28 days of the check, and to new tenants before they occupy the premises.
4The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 require private landlords to ensure that electrical installations are inspected and tested at least every:
A.Year by a competent person.
B.3 years by a competent person.
C.5 years by a qualified and competent person.
D.10 years or at every change of tenancy.
Explanation: The regulations require landlords to have the electrical safety of their properties inspected and tested by a qualified and competent person at intervals of no more than 5 years, resulting in an Electrical Installation Condition Report (EICR).
5A landlord wishes to rent out a domestic property in England. Under the Minimum Energy Efficiency Standards (MEES), what is the minimum allowed Energy Performance Certificate (EPC) rating for a new or existing tenancy, unless a valid exemption is registered?
A.Rating C
B.Rating D
C.Rating E
D.Rating F
Explanation: Under MEES regulations, domestic private rented properties must have a minimum Energy Performance Certificate (EPC) rating of E. It is unlawful to rent out a property with an F or G rating unless a valid exemption has been registered on the PRS Exemptions Register.
6Under the Smoke and Carbon Monoxide Alarm (Amendment) Regulations 2022, which room in a rented property must be equipped with a carbon monoxide alarm?
A.Any room used as living accommodation containing a combustion appliance of any fuel type (excluding gas cookers).
B.Only rooms used as bedrooms that contain a wood-burning fireplace.
C.Any room used as living accommodation containing any gas appliance, including gas hobs and gas ovens.
D.Only the kitchen, regardless of the type of appliances present.
Explanation: The 2022 amendments mandate a carbon monoxide alarm in any room used as living accommodation containing a fixed combustion appliance of any fuel type (such as gas boilers, coal fires, wood burners), specifically excluding gas cookers.
7Which piece of legislation governs the requirement to carry out risk assessments to identify and control Legionella bacteria in residential rented properties?
A.The Gas Safety (Installation and Use) Regulations 1998
B.The Control of Substances Hazardous to Health Regulations 2002 (COSHH)
C.The Management of Health and Safety at Work Regulations 1999
D.The Environmental Protection Act 1990
Explanation: The Control of Substances Hazardous to Health Regulations 2002 (COSHH) provides the legal framework requiring landlords and employers to identify, assess, and manage risks from exposure to hazardous substances, including biological agents like Legionella.
8Under the Furniture and Furnishings (Fire) (Safety) Regulations 1988, which items supplied in a furnished letting are exempt from the fire safety requirements?
A.Sofas, armchairs, and beanbags.
B.Mattresses, bed bases, and pillows.
C.Carpets, curtains, and sleeping bags.
D.Cushions, seat pads, and loose sofa covers.
Explanation: Carpets, curtains, curtains lining, and sleeping bags are exempt from the Furniture and Furnishings (Fire) (Safety) Regulations 1988. Upholstered furniture, mattresses, pillows, cushions, and headboards must comply.
9What is the primary role of the Health and Safety Executive (HSE) in the context of residential property management?
A.To adjudicate tenancy deposit disputes between landlords and tenants.
B.To enforce health and safety legislation, including inspecting and prosecuting breaches of gas safety regulations.
C.To register licensed Houses in Multiple Occupation (HMOs) on behalf of local authorities.
D.To set the maximum limit on holding deposits that letting agents can charge.
Explanation: The HSE is the national regulator for workplace health, safety, and welfare. In residential lettings, the HSE is responsible for enforcing the Gas Safety (Installation and Use) Regulations 1998 and prosecuting landlords or engineers who violate safety standards.
10Which UK court is the final court of appeal for all civil and criminal cases in England, Wales, and Northern Ireland?
A.The High Court of Justice
B.The Court of Appeal
C.The Supreme Court of the United Kingdom
D.The European Court of Human Rights
Explanation: The Supreme Court of the United Kingdom is the ultimate court of appeal for all civil and criminal cases in England, Wales, and Northern Ireland (and civil cases in Scotland). It succeeded the House of Lords in 2009.

About the ARLA Level 3 Residential Letting & Property Management Exam

The Propertymark Qualifications Level 3 Award in Residential Letting and Property Management (England) is a key qualification for property letting and management professionals. It covers general legal frameworks, health & safety, landlord and tenant law, property management, tenancy agreements, and best business practices. It is a core requirement for obtaining ARLA Propertymark membership.

Exam sponsor: Propertymark Qualifications. The requirements and fees below concern the certification or admission exam, separate from our free practice resources.

Questions

120 questions

Time Limit

45 minutes per unit

Passing Score

60% per unit

Exam / Certification Fees

£300 total (£50 registration + £62.50 per unit exam)

Exam sponsor website

Reported exam pass rate: Not published. Propertymark does not publish passing rates, but candidates who study the official syllabus workbooks typically pass successfully. Exam sponsor website

Fees, eligibility, and exam policies can change. Confirm them with the exam sponsor before applying or paying.

Our practice resources: topics covered

We aim to reflect publicly available exam outlines and topic information in our study resources. Coverage, format, and difficulty may differ from the actual exam, and we cannot guarantee that every detail is accurate or current. Confirm exam requirements, fees, and policies with the official exam sponsor.

25%

Health and Safety, Security and General Law (COM1)

General English legal system, health and safety legislation, landlord & tenant act, safety regulations, gas and electrical safety, EPCs, and consumer protection.

25%

Legal Aspects of Letting and Management (RLPM2)

Residential tenancies (ASTs), tenancy creation, notices, termination of tenancies, legal obligations of landlords, and dispute resolution.

25%

Residential Property Letting Practice (RLPM3)

Agent-client relationships, property marketing, tenant referencing, tenancy agreements, deposits, client money protection, and agent regulations.

25%

Residential Property Management Practice (RLPM4)

Property inspections, repairs and maintenance, tenant and landlord obligations, end of tenancy procedures, inventories, and deposit returns.

Preparing for the ARLA Level 3 Residential Letting & Property Management Exam

What You Need to Know

  • Passing score: 60% per unit
  • Exam length: 120 questions
  • Time limit: 45 minutes per unit
  • Exam / certification fees: £300 total (£50 registration + £62.50 per unit exam) Official sources

Using Our Practice Resources

  • Work through all 110 available questions
  • Review every answer and explanation
  • Track weak areas and revisit them
  • Use our AI tutor for tough concepts

ARLA Level 3 Residential Letting & Property Management: Suggested Study Strategy

1Familiarize yourself with the differences between ASTs and non-ASTs under the Housing Act 1988.
2Understand the strict timelines and requirements for deposit protection (30 days to protect and serve prescribed information).
3Memorize notice periods and valid grounds for Section 21 and Section 8 notices.
4Know the details of safety compliance: annual gas safety checks, 5-yearly electrical checks (EICR), and fire safety standards for furniture.
5Understand the Tenant Fees Act 2019, specifically what fees are permitted and what is prohibited.
6Do not rush the exams; 45 minutes for 30 questions gives you 1.5 minutes per question, which is ample time if you know the syllabus.

Frequently Asked Questions

What is the Propertymark Level 3 Award in Residential Letting and Property Management?

It is a nationally recognized qualification for letting agents in England and Wales, structured in four units. Passing all four units qualifies you to apply for ARLA Propertymark membership.

How are the Propertymark Level 3 exams structured?

Each of the four units is assessed by a separate 45-minute exam containing 30 multiple-choice or objective questions.

What is the passing score for the ARLA Level 3 exams?

The pass mark is 60% for each unit exam. Scoring 80% or higher earns a candidate a Distinction.

How much do the Propertymark exams cost?

Candidates pay a £50 registration fee to Propertymark Qualifications, and £62.50 per unit exam. The total minimum exam fee is £300.

Can I sit the exams remotely?

Yes, Propertymark Qualifications offers online remote invigilation, allowing you to take the exams from home or your office, as well as at physical test centers.

Do I need prior experience to take the qualification?

No prior qualifications or experience are required, making it suitable for both career changers and experienced letting agents looking to formalize their skills.