100+ Free UK PCV Case Studies Practice Questions

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A flood blocks the route and police direct your bus to help clear a danger area. How should any drivers' hours emergency flexibility be viewed?

As a limited response to an emergency, not a way to recover timetable delays

As a reason to stop making records

As permission to ignore all limits for the rest of the week

As valid only if passengers vote for it

to track

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Key Facts: UK PCV Case Studies Exam

Official case studies

GOV.UK Driver CPC part 2

Official test questions

GOV.UK Driver CPC part 2

1h 15m

Official time limit

GOV.UK Driver CPC part 2

40/50

Official pass mark

GOV.UK Driver CPC part 2

£23

Official DVSA fee

GOV.UK Driver CPC fees

2 years

Part 2 pass letter validity for part 4

GOV.UK Driver CPC part 2

DVSA Driver CPC part 2 for PCV bus and coach drivers has 7 case studies, 50 multiple-choice questions, a 1 hour 15 minute time limit, and a 40/50 pass mark. GOV.UK lists the fee as £23. You can book part 2 once you have a provisional HGV or bus licence, and the part 2 pass letter is valid for 2 years to pass Driver CPC part 4.

Sample UK PCV Case Studies Practice Questions

Try these sample questions to test your UK PCV Case Studies exam readiness. Each question includes a detailed explanation. Start the interactive quiz above for the full 100+ question experience with AI tutoring.

1A depot controller asks you to take a coach out after the air pressure warning stays on during your walkaround. What should you do?

A.Drive only if the depot is less than 5 miles away

B.Report the defect and do not use the coach until it is fixed

C.Carry passengers but avoid steep hills

D.Pump the brake pedal until the warning light goes out

Explanation: A braking or air-pressure warning is safety-critical on a passenger vehicle. The correct action is to report it through the operator's defect system and not take the vehicle into service until the defect has been assessed and fixed.

2At the first stop, a wheelchair user asks to board your low-floor bus. What should you do before deploying the ramp?

A.Tell the passenger to wait for the next bus because the ramp takes time

B.Make sure the ramp can be used safely and the wheelchair space is available

C.Ask other passengers to lift the wheelchair onto the bus

D.Drive closer to the stop without checking mirrors because the passenger is waiting

Explanation: Drivers must give disabled passengers help when asked, unless there is a health, safety, or security reason not to. Before using a ramp or lift, the driver should make sure it is safe to use and that the wheelchair space and restraint arrangements can be used correctly.

3During boarding in heavy rain, you notice water has made the entrance steps slippery. What is the safest immediate response?

A.Ignore it because wet steps are normal in bad weather

B.Drive off quickly so the passengers can sit down sooner

C.Warn passengers, slow boarding, and report or manage the hazard

D.Tell passengers to use the emergency exit instead

Explanation: Passenger slips are a foreseeable risk, especially on steps and floors. You should manage the hazard by warning passengers, allowing extra time, and reporting any defect or condition that needs attention.

4You are driving a coach under assimilated drivers' hours rules. After 4 hours 30 minutes of driving, what must you normally take before continuing?

A.A 10-minute stop to check the vehicle

B.A break or breaks totalling at least 45 minutes

C.A 2-hour daily rest period

D.Only a tachograph printout

Explanation: Under assimilated rules, a driver must take a qualifying 45-minute break after no more than 4 hours 30 minutes of driving, unless a rest period is taken. The break is for rest and cannot be used for other work.

5You approach a bus lane with signs showing it is in operation and permitted for buses. What should guide your decision to use it?

A.Whether the lane is empty enough to save time

B.The signs and road markings for that lane

C.Whether passengers ask you to overtake traffic

D.Whether the bus stop is within 100 metres

Explanation: Bus lanes are governed by signs and road markings that show operating times and permitted vehicles. A PCV driver should follow those restrictions and use the lane only when the vehicle is permitted and it is safe.

6Your route is diverted and a bridge ahead is signed lower than the height shown on your cab height marker. What should you do?

A.Continue slowly because passengers are expecting the normal route

B.Stop before the bridge and use a safe alternative route or contact control

C.Ask passengers to watch from the upstairs windows

D.Fold the mirrors in and drive through the middle

Explanation: The cab height marker is there to help you avoid bridge strikes. If a bridge is lower than your vehicle height, you must not attempt to pass under it and should stop safely before the restriction and seek a suitable route.

7Before starting a service bus duty, the destination display is blank and the route number is not shown. What is the best action?

A.Depart and let passengers ask if they are unsure

B.Use hazard lights at every stop instead

C.Make sure the route and destination display works or report the fault

D.Cover the display with paper so it is not misleading

Explanation: Route and destination information helps passengers identify the correct service, including passengers with accessibility needs. A faulty display should be corrected or reported through the operator's procedure before service where possible.

8A passenger boards with an assistance dog. The dog is under control and can sit by the passenger without blocking the aisle. What should you do?

A.Refuse travel because animals are never allowed on buses or coaches

B.Allow travel and make sure the dog does not obstruct the aisle or exit

C.Require the dog to travel in the luggage hold

D.Charge an extra fare because the dog uses floor space

Explanation: Assistance dogs are covered by passenger accessibility rules and should be allowed when it is safe and there is suitable space. The dog should sit under or in front of the passenger's seat and must not block the aisle or exits.

9On your pre-service check, an emergency exit opens but its marking light is not visible. What should you do?

A.Report the defect because emergency exits and markings are safety equipment

B.Ignore it because the exit itself opens

C.Ask passengers to remember where the exit is

D.Block the exit so nobody tries to use it

Explanation: Emergency exits, markings, and lights help passengers escape if normal doors cannot be used. A defect should be recorded and reported so the operator can decide whether the vehicle is fit for service.

10At the end of a route, you find a bag left under a seat with no passenger nearby. What is the safest response?

A.Open the bag to identify the owner

B.Move it to the cab and continue

C.Follow the operator's suspicious or unattended item procedure

D.Ask a passenger to hold it until the depot

Explanation: Bus and coach security guidance expects drivers to know what to do with unattended items. You should not handle or investigate the item casually; follow the operator's procedure and escalate if it appears suspicious.

About the UK PCV Case Studies Exam

The UK PCV Bus and Coach Driver CPC Part 2 case studies test is the DVSA module 2 test for professional bus and coach drivers. Candidates work through 7 short workplace scenarios on a computer and answer 50 multiple-choice questions about safe, legal, and professional passenger-vehicle operation. A part 2 pass reference is needed when booking Driver CPC part 4, and the part 2 pass letter is valid for 2 years.

Assessment

The official Driver CPC part 2 test is made up of 7 computer-based case studies, with 5 to 10 multiple-choice questions on each work-life scenario.

Time Limit

1 hour 15 minutes

Passing Score

40 out of 50

Exam Fee

£23 (Driver and Vehicle Standards Agency (DVSA))

UK PCV Case Studies Exam Content Outline

High

Passenger Safety and Accessibility

Scenario questions on safe boarding, wheelchair boarding, ramps and lifts, assistance dogs, priority seats, vulnerable passengers, smooth driving, conflicts, safeguarding, and customer care.

High

Vehicle Checks and Defect Decisions

Daily PSV walkaround checks, roadworthiness decisions, brakes, tyres, doors, emergency exits, lights, fire equipment, first aid kits, height markers, accessibility equipment, high-voltage and alternative-fuel checks, and defect reports.

High

Drivers' Hours and Tachographs

Practical case-study decisions on assimilated, AETR, and GB domestic rules, 4.5-hour breaks, daily driving and rest limits, tachograph card use, manual entries, other work, duties, and fatigue management.

Medium

Route Planning, Stops, and Restrictions

Bus lanes, designated lanes, stops, cyclists and pedestrians near stops, diversions, low bridges, route suitability, severe weather, roadworks, and local restrictions.

Medium

Incidents, Emergencies, and Security

Breakdowns, collisions, evacuation, smoke or fire, passenger illness, use of hazard lights, emergency services, collision documentation, security checks, suspicious items, boarding control, and luggage reconciliation.

Medium

Professional Conduct and Efficient Driving

Company image, calm conflict handling, distraction control, passenger communication, safe timekeeping, eco-driving, avoiding unnecessary idling, and professional judgement under pressure.

How to Pass the UK PCV Case Studies Exam

What You Need to Know

Passing score: 40 out of 50
Assessment: The official Driver CPC part 2 test is made up of 7 computer-based case studies, with 5 to 10 multiple-choice questions on each work-life scenario.
Time limit: 1 hour 15 minutes
Exam fee: £23

Keys to Passing

Complete 500+ practice questions
Score 80%+ consistently before scheduling
Focus on highest-weighted sections
Use our AI tutor for tough concepts

UK PCV Case Studies Study Tips from Top Performers

1Practise reading the scenario first, then identify the safety-critical issue before looking at the options.

2Know the official test structure: 7 case studies, 50 questions, 1 hour 15 minutes, and a 40/50 pass mark.

3Use GOV.UK PSV walkaround guidance to make defect decisions: dangerous defects must be reported and fixed before continuing.

4Review passenger accessibility duties, especially wheelchair spaces, ramps or lifts, assistance dogs, priority seats, and safety-risk exceptions.

5Learn the difference between assimilated/AETR and GB domestic drivers' hours rules, and know when tachograph records or manual entries are needed.

6For incident questions, prioritise stopping in a place of relative safety, warning other traffic, protecting passengers, calling emergency services, and reporting through company procedures.

Frequently Asked Questions

How many questions are on the UK PCV Driver CPC part 2 case studies test?

GOV.UK says the Driver CPC part 2 case studies test has 7 case studies. Candidates answer 50 multiple-choice questions, with 5 to 10 questions on each case study.

How long is the PCV CPC part 2 test?

The official Driver CPC part 2 case studies test lasts 1 hour 15 minutes.

What is the pass mark for Driver CPC part 2?

The pass mark is 40 out of 50.

How much does the Driver CPC part 2 case studies test cost?

GOV.UK lists Driver CPC part 2 case studies at £23 when booked through the official DVSA service.

Do I need to pass Driver CPC part 1 before booking part 2?

No. GOV.UK says you can book Driver CPC part 2 as soon as you have a provisional licence and do not need to have passed Driver CPC part 1 first.

How does Driver CPC part 2 relate to the other modules?

Driver CPC part 2 is the case studies module. Your part 2 pass reference is needed to book Driver CPC part 4 practical demonstration, and GOV.UK says the part 2 pass letter is valid for 2 years. Driver CPC part 1 theory and hazard perception, part 3 driving tests, and part 4 practical demonstration are separate stages in the qualification route.