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Scenario (Impartiality): You are asked to advise ministers on a policy you personally disagree with. The MOST effective action is to:
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2026 Statistics
Key Facts: Civil Service Judgement Test Exam
2 sections
Self-assessment plus scenarios
GOV.UK CSJT guidance
9 behaviours
Success Profiles Behaviours assessed
GOV.UK Success Profiles
3 scenarios
Per behaviour, 4 actions each
GOV.UK CSJT guidance
4-point scale
Counterproductive to Effective
GOV.UK CSJT guidance
~1 hour
Recommended time (not strictly timed)
GOV.UK CSJT guidance
Free
No test fee
Civil Service Jobs
The Civil Service Judgement Test (CSJT) is the UK Civil Service's free online situational judgement test. It has two sections: a self-assessment of typical behaviour, and a scenario section with three scenarios per behaviour (four actions each) rated from Counterproductive to Effective. It assesses the nine Success Profiles Behaviours, is not strictly timed (allow about an hour), and needs no prior knowledge.
Sample Civil Service Judgement Test Practice Questions
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1In the Civil Service Judgement Test (CSJT), the scenario section asks you to rate four possible actions for each work situation. Which rating scale is used?
A.Strongly disagree to strongly agree
B.Counterproductive, Ineffective, Fairly Effective, Effective
C.1 to 10 confidence rating
D.Yes, No, Maybe, Not applicable
Explanation: In the CSJT scenario section, each action is rated on a four-point effectiveness scale: Counterproductive, Ineffective, Fairly Effective, and Effective. This measures your judgement about how well each response would resolve the workplace situation.
2The CSJT is built around the Civil Service Success Profiles. Which element of the Success Profiles framework does the CSJT specifically assess?
A.Behaviours
B.Technical qualifications
C.Physical fitness
D.Numerical reasoning ability
Explanation: The CSJT assesses Behaviours, one of the five elements of the Success Profiles framework. It measures your judgement and decision-making against the Civil Service Behaviours relevant to the role.
3How many scenarios are presented for each behaviour being assessed in the CSJT scenario section?
A.One scenario
B.Three scenarios
C.Five scenarios
D.Ten scenarios
Explanation: For each behaviour assessed, the CSJT presents three work-related scenarios, and each scenario asks you to rate four possible actions. The number of behaviours varies by grade and role.
4Some CSJT behaviours are presented as short videos rather than text. What is the best way to approach a video-based scenario?
A.Skip video scenarios because they are optional
B.Watch carefully, then rate each action the way you would judge a written scenario
C.Rate every action as Effective to save time
D.Assume video scenarios are weighted less and rush through them
Explanation: Video and text scenarios are judged the same way: you watch or read the situation, then rate four actions on the effectiveness scale. Pay attention to the same cues of integrity, judgement and the relevant behaviour regardless of format.
5Four core values run through the Civil Service and underpin good CSJT responses. Which set correctly lists them?
A.Speed, ambition, charisma, loyalty
B.Integrity, honesty, objectivity, impartiality
C.Profit, growth, efficiency, competition
D.Secrecy, hierarchy, obedience, tradition
Explanation: The Civil Service core values are integrity, honesty, objectivity and impartiality. Strong CSJT answers consistently reflect these values when judging which actions are most effective.
6The CSJT has two sections. Besides the scenario section, what does the other section ask you to do?
A.Solve numerical word problems
B.Answer questions about your typical behaviour and workplace preferences
C.Write a 500-word essay on public service
D.Complete a verbal reasoning passage
Explanation: The first section is a self-assessment in which you answer questions about your typical behaviour and preferences at work, usually rating statements on an agreement scale. The second section presents the work scenarios you rate for effectiveness.
7Is the CSJT strictly time-limited, and roughly how long should you allow?
A.It is strictly limited to 20 minutes
B.It is not strictly timed; allow at least an hour, about 2-4 minutes per scenario
C.It must be completed in exactly 10 minutes
D.There is no recommended time and most people take a full day
Explanation: The CSJT is generally not strictly timed, but candidates are advised to allow at least an hour, with most people spending about two to four minutes per scenario. Working carefully rather than rushing produces better judgement.
8At senior Civil Service grades the scenario format changes. How are responses typically given at senior level?
A.By rating each action Counterproductive to Effective
B.By identifying which action you are most likely and which you are least likely to do
C.By writing a short justification for each action
D.By ranking all actions from 1 to 4
Explanation: At junior grades you rate each action on the effectiveness scale, but at senior grades the format shifts to a most likely / least likely approach, where you pick the action you would be most likely to do and the one you would be least likely to do.
9When judging CSJT actions, high-scoring responses generally do what?
A.Address the root cause of the situation rather than just a symptom
B.Always involve escalating immediately to the most senior person
C.Avoid any action that involves talking to colleagues
D.Choose whichever action takes the least effort
Explanation: The most effective CSJT responses tend to tackle the root cause of a problem rather than only treating a surface symptom, while staying consistent with Civil Service values and the behaviour being assessed.
10The Civil Service Behaviour 'Seeing the Big Picture' is best described as:
A.Understanding how your role fits with and supports wider organisational objectives and the national interest
B.Delivering tasks as quickly as possible regardless of context
C.Focusing only on your own immediate workload
D.Avoiding contact with other departments
Explanation: Seeing the Big Picture means understanding how your role fits with and supports organisational objectives, recognising wider Civil Service priorities, and ensuring your work serves the national interest.
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