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Key Facts: Civil Service Judgement Test Exam

2 sections

Self-assessment plus scenarios

GOV.UK CSJT guidance

9 behaviours

Success Profiles Behaviours assessed

GOV.UK Success Profiles

3 scenarios

Per behaviour, 4 actions each

GOV.UK CSJT guidance

4-point scale

Counterproductive to Effective

GOV.UK CSJT guidance

~1 hour

Recommended time (not strictly timed)

GOV.UK CSJT guidance

Free

No test fee

Civil Service Jobs

The Civil Service Judgement Test (CSJT) is the UK Civil Service's free online situational judgement test. It has two sections: a self-assessment of typical behaviour, and a scenario section with three scenarios per behaviour (four actions each) rated from Counterproductive to Effective. It assesses the nine Success Profiles Behaviours, is not strictly timed (allow about an hour), and needs no prior knowledge.

Sample Civil Service Judgement Test Practice Questions

Try these sample questions to test your Civil Service Judgement Test exam readiness. Each question includes a detailed explanation. Start the interactive quiz above for the full 122+ question experience with AI tutoring.

1In the Civil Service Judgement Test (CSJT), the scenario section asks you to rate four possible actions for each work situation. Which rating scale is used?
A.Strongly disagree to strongly agree
B.Counterproductive, Ineffective, Fairly Effective, Effective
C.1 to 10 confidence rating
D.Yes, No, Maybe, Not applicable
Explanation: In the CSJT scenario section, each action is rated on a four-point effectiveness scale: Counterproductive, Ineffective, Fairly Effective, and Effective. This measures your judgement about how well each response would resolve the workplace situation.
2The CSJT is built around the Civil Service Success Profiles. Which element of the Success Profiles framework does the CSJT specifically assess?
A.Behaviours
B.Technical qualifications
C.Physical fitness
D.Numerical reasoning ability
Explanation: The CSJT assesses Behaviours, one of the five elements of the Success Profiles framework. It measures your judgement and decision-making against the Civil Service Behaviours relevant to the role.
3How many scenarios are presented for each behaviour being assessed in the CSJT scenario section?
A.One scenario
B.Three scenarios
C.Five scenarios
D.Ten scenarios
Explanation: For each behaviour assessed, the CSJT presents three work-related scenarios, and each scenario asks you to rate four possible actions. The number of behaviours varies by grade and role.
4Some CSJT behaviours are presented as short videos rather than text. What is the best way to approach a video-based scenario?
A.Skip video scenarios because they are optional
B.Watch carefully, then rate each action the way you would judge a written scenario
C.Rate every action as Effective to save time
D.Assume video scenarios are weighted less and rush through them
Explanation: Video and text scenarios are judged the same way: you watch or read the situation, then rate four actions on the effectiveness scale. Pay attention to the same cues of integrity, judgement and the relevant behaviour regardless of format.
5Four core values run through the Civil Service and underpin good CSJT responses. Which set correctly lists them?
A.Speed, ambition, charisma, loyalty
B.Integrity, honesty, objectivity, impartiality
C.Profit, growth, efficiency, competition
D.Secrecy, hierarchy, obedience, tradition
Explanation: The Civil Service core values are integrity, honesty, objectivity and impartiality. Strong CSJT answers consistently reflect these values when judging which actions are most effective.
6The CSJT has two sections. Besides the scenario section, what does the other section ask you to do?
A.Solve numerical word problems
B.Answer questions about your typical behaviour and workplace preferences
C.Write a 500-word essay on public service
D.Complete a verbal reasoning passage
Explanation: The first section is a self-assessment in which you answer questions about your typical behaviour and preferences at work, usually rating statements on an agreement scale. The second section presents the work scenarios you rate for effectiveness.
7Is the CSJT strictly time-limited, and roughly how long should you allow?
A.It is strictly limited to 20 minutes
B.It is not strictly timed; allow at least an hour, about 2-4 minutes per scenario
C.It must be completed in exactly 10 minutes
D.There is no recommended time and most people take a full day
Explanation: The CSJT is generally not strictly timed, but candidates are advised to allow at least an hour, with most people spending about two to four minutes per scenario. Working carefully rather than rushing produces better judgement.
8In the CSJT scenario section, how should you rate the four possible actions for each workplace situation?
A.Choose only the single best action and ignore the others
B.Rate each action independently on the four-point scale from Counterproductive to Effective
C.Rank all four actions from 1 (best) to 4 (worst) with no ties allowed
D.Select the action you are most likely and least likely to take
Explanation: GOV.UK CSJT guidance (updated May 2024) requires you to rate each of the four actions independently on the Counterproductive-to-Effective scale. You may assign the same rating to more than one action. The most/least likely format belongs to the separate Civil Service Management Judgement Test, not the CSJT.
9When judging CSJT actions, high-scoring responses generally do what?
A.Address the root cause of the situation rather than just a symptom
B.Always involve escalating immediately to the most senior person
C.Avoid any action that involves talking to colleagues
D.Choose whichever action takes the least effort
Explanation: The most effective CSJT responses tend to tackle the root cause of a problem rather than only treating a surface symptom, while staying consistent with Civil Service values and the behaviour being assessed.
10The Civil Service Behaviour 'Seeing the Big Picture' is best described as:
A.Understanding how your role fits with and supports wider organisational objectives and the national interest
B.Delivering tasks as quickly as possible regardless of context
C.Focusing only on your own immediate workload
D.Avoiding contact with other departments
Explanation: Seeing the Big Picture means understanding how your role fits with and supports organisational objectives, recognising wider Civil Service priorities, and ensuring your work serves the national interest.

About the Civil Service Judgement Test Exam

The Civil Service Judgement Test (CSJT) is an online situational judgement test used in UK Civil Service recruitment to measure your judgement and decision-making against the Success Profiles Behaviours. It has two sections: a self-assessment of your typical behaviour and preferences at work, rated on an agreement scale, and a scenario section presenting text- and video-based work situations where you rate four possible actions on a scale from Counterproductive to Effective. Each behaviour assessed is covered by three scenarios, and the behaviours chosen depend on the role and grade. The test requires no prior knowledge and is completed remotely as part of a free Civil Service Jobs application; at senior grades the scenario format shifts to choosing the most and least likely actions.

Assessment

Question count not published by the exam provider

Time Limit

Not strictly timed; allow at least 1 hour (about 2-4 minutes per scenario)

Passing Score

No fixed pass mark; benchmark set per role and campaign

Exam Fee

Free (part of the Civil Service Jobs application) (Civil Service HR / Government Recruitment Service, delivered online via Civil Service Jobs)

Civil Service Judgement Test Exam Content Outline

~85%

Scenario Section (Behaviours)

Text and video work scenarios assessing the nine Success Profiles Behaviours; rate four actions per scenario from Counterproductive to Effective (most/least likely at senior grades).

~15%

Self-Assessment (Behaviour Preferences)

Statements about your typical workplace behaviour, motivation and flexibility rated on an agreement scale; answer honestly and consistently.

Cross-cutting

Civil Service Values

Integrity, honesty, objectivity and impartiality underpin the highest-scoring answers across every behaviour.

How to Pass the Civil Service Judgement Test Exam

What You Need to Know

  • Passing score: No fixed pass mark; benchmark set per role and campaign
  • Assessment: Question count not published by the exam provider
  • Time limit: Not strictly timed; allow at least 1 hour (about 2-4 minutes per scenario)
  • Exam fee: Free (part of the Civil Service Jobs application)

Keys to Passing

  • Work through all 122 available questions
  • Review every answer and explanation
  • Track weak areas and revisit them
  • Use our AI tutor for tough concepts

Civil Service Judgement Test Study Tips from Top Performers

1Learn the official one-line definition of each of the nine behaviours so you can quickly spot which one a scenario is testing.
2Anchor every answer in the Civil Service values — integrity, honesty, objectivity and impartiality — when judging which action is most effective.
3Favour actions that tackle the root cause of a problem rather than just a symptom; these tend to score highest.
4Read or watch the whole scenario before rating, then judge each action independently against the effectiveness scale.
5For the self-assessment section, answer honestly and consistently rather than trying to guess an 'ideal' profile.
6Practise pacing at about two to four minutes per scenario so you can complete the test thoughtfully within roughly an hour.
7Avoid extreme actions such as ignoring problems, acting dishonestly, or escalating immediately without first trying reasonable steps.

Frequently Asked Questions

What is the Civil Service Judgement Test (CSJT)?

The CSJT is an online situational judgement test used in UK Civil Service recruitment. It measures your judgement and decision-making against the Success Profiles Behaviours through a self-assessment section and a section of text- and video-based work scenarios.

How is the CSJT structured?

It has two sections. The first asks about your typical behaviour and preferences at work on an agreement scale. The second presents work scenarios — three for each behaviour assessed — and asks you to rate four possible actions on an effectiveness scale.

What rating scale does the scenario section use?

At junior grades you rate each action as Counterproductive (makes it worse), Ineffective (does not help), Fairly Effective (of some help), or Effective (helps resolve the situation). At senior grades you instead choose the actions you are most and least likely to do.

Which behaviours does the CSJT assess?

It assesses the nine Civil Service Success Profiles Behaviours: Seeing the Big Picture, Changing and Improving, Making Effective Decisions, Leadership, Communicating and Influencing, Working Together, Developing Self and Others, Managing a Quality Service, and Delivering at Pace. The behaviours used depend on the role.

Is the CSJT timed, and how long does it take?

The CSJT is generally not strictly timed, but you should allow at least an hour. Most people spend about two to four minutes on each scenario, so working carefully rather than rushing is recommended.

Does the CSJT cost anything?

No. The CSJT is part of the free Civil Service Jobs online application. There is no test fee, and it is taken remotely on your own computer.

Do I need prior knowledge to pass?

No prior knowledge is required. The test measures your judgement and how you would behave in realistic work situations, aligned to the Civil Service Behaviours and values, rather than testing facts you have memorised.

What is the pass mark for the CSJT?

There is no single published pass mark. A benchmark is set for each role and recruitment campaign, and your responses are scored on how well they align with the relevant behaviours and Civil Service values.