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Free Practice Questions for Odisha CHSE +2 Vocational Counter Sales Executive

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Exam Review

Key Facts: Odisha CHSE +2 Vocational Counter Sales Executive Exam

100 marks

Full marks per Counter Sales Executive paper (I–IV) under the CHSE Class XI–XII job-role scheme

CHSE CLASS-XI-XII-VOC-Counter-Sale-Executive.pdf scheme of syllabus

4 papers

Papers I–II (Class XI) and Papers III–IV (Class XII) for the CSE job-role trade

CHSE VOC Counter Sale Executive syllabus structure

40 + 35 + 15 + 10

Typical vocational theory, practical work, project, and employability mark blocks within each 100-mark paper scheme

CHSE Class XI Paper I scheme table (Employability 10; Vocational theory 40; Practical 35; Project 15)

TH / CSE

SAMS GVHSS lists Tourism & Hospitality (TH) Counter Sales Executive as a vocational trade subject

https://hss.samsodisha.gov.in/newHSS/Pop-upDocs/Vocational_Trade_Subjects_of_GVHSSs.pdf

THC/Q2903

Tourism & Hospitality Skill Council Qualification Pack code for Counter Sales Executive (industry alignment)

THSC QP THC/Q2903 Counter Sales Executive

English MCQ adaptation

This free local bank is not the official theory+practical+project AHSE trade format

OpenExamPrep practice policy

Free 100-question English MCQ study bank for Odisha CHSE +2 Vocational Tourism and Hospitality — Counter Sales Executive (Papers I–IV; each Full Marks 100 with employability, vocational theory, practical, and project). Covers tourism, counter sales, order taking/KOT, billing, product knowledge, hygiene, customer service, communication, and etiquette. Distinct from Tourism and Travel Management. Not an official practical/theory simulation. Source: chseodisha.nic.in CLASS-XI-XII-VOC-Counter-Sale-Executive.pdf.

Sample Odisha CHSE +2 Vocational Counter Sales Executive Practice Questions

Try these sample questions to review concepts for the Odisha CHSE +2 Vocational Counter Sales Executive exam. Each question includes a detailed explanation. Start the interactive quiz above for the full 100+ question experience with AI tutoring.

1In the CHSE Odisha Counter Sales Executive syllabus (Paper I), tourism that involves residents travelling within their own country is classified as:
A.Transit cargo tourism
B.Inbound tourism
C.Domestic tourism
D.Outbound tourism
Explanation: Domestic tourism means residents travelling within their own country. Paper I Unit Introduction to Tourism lists domestic tourism among the core categories of tourism alongside inbound, outbound, and international movements.
2Non-resident visitors arriving in India for leisure or business travel are an example of:
A.Outbound emigration
B.Inbound tourism
C.Domestic same-day commuting only
D.Freight logistics tourism
Explanation: Inbound tourism refers to non-residents visiting a destination country. The CHSE CSE tourism unit groups inbound tourism with outbound, domestic, and international categories that counter staff should recognise when assisting guests.
3Residents of Odisha travelling to Singapore for a holiday represent primarily:
A.Only domestic pilgrimage tourism
B.Outbound tourism from their country of residence
C.Cargo-only tourism
D.Inbound tourism to Odisha
Explanation: Outbound tourism is travel by residents to another country. Understanding inbound vs outbound helps a Counter Sales Executive answer guest questions about trip types and services.
4Which set best reflects common components of the tourism product/system that counter staff should understand?
A.Only kitchen deep-cleaning chemicals
B.Attraction, accessibility, accommodation, and amenities/activities
C.Only payroll tax codes
D.Only warehouse forklift routes
Explanation: Tourism is commonly described through components such as attractions, accessibility/transport, accommodation, and amenities or activities. Paper I Introduction to Tourism covers components and elements of tourism that shape guest needs at a sales counter.
5An economic impact of tourism most relevant to a destination community is typically:
A.Income and employment generated through visitor spending on services and products
B.Automatic closure of hotels
C.Mandatory elimination of all local jobs
D.Zero visitor spending by definition
Explanation: Tourism can generate income and employment through visitor spending on accommodation, food, transport, and attractions. Paper I includes impacts of the tourism industry that counter executives should understand when explaining local products and services.
6A socio-cultural impact of heavy tourism can include:
A.Only a change in soil pH with no people involved
B.Automatic cancellation of all languages
C.Guaranteed identical culture worldwide
D.Changes in local lifestyle, cultural exchange, or pressure on traditions and community spaces
Explanation: Socio-cultural impacts include cultural exchange, lifestyle change, and possible pressure on local traditions and spaces. The CHSE tourism unit expects awareness of impacts beyond pure sales transactions.
7Environmental impacts of poorly managed tourism may include:
A.Guaranteed reforestation of every city street
B.Elimination of the need for waste management
C.Automatic reduction of all water use to zero forever
D.Litter, habitat pressure, and resource strain at popular sites
Explanation: Unplanned tourism can increase litter, habitat disturbance, and pressure on water and waste systems. Green skills and tourism impact units in the CSE syllabus encourage responsible practices at hospitality counters and destinations.
8Pilgrimage tourism is best described as travel primarily motivated by:
A.Mandatory military deployment
B.Only deep-sea cargo chartering
C.Only industrial equipment auctions
D.Religious or spiritual visits to sacred sites
Explanation: Pilgrimage tourism is travel motivated by religious or spiritual purposes. Types of tourism in Paper I help counter staff recommend suitable products, packages, or local services to guests with different motives.
9Accessibility as a tourism element primarily refers to:
A.How easily visitors can reach a destination by transport and related connections
B.The number of unused storage keys in a basement
C.Only the colour of staff uniforms
D.Only the font size on a kitchen recipe card
Explanation: Accessibility concerns transport links and ease of reaching attractions or properties. Understanding accessibility helps a Counter Sales Executive answer practical guest questions about reaching venues, outlets, or destinations.
10Which statement best reflects growth of the modern tourism industry relevant to counter sales work?
A.Improved transport, rising incomes, and leisure interest have expanded tourist movements and service demand
B.Guest service roles are unrelated to tourism growth
C.Only freight trains define tourism growth
D.Tourism stopped existing after the invention of hotels
Explanation: Paper I covers the growth of the tourism industry. Factors such as transport improvements, disposable income, and leisure interest increase demand for hospitality and counter sales services that assist travellers and local customers.

About the Odisha CHSE +2 Vocational Counter Sales Executive Exam

Odisha CHSE Higher Secondary Vocational Tourism and Hospitality — Counter Sales Executive is a +2 job-role trade under the Council of Higher Secondary Education, Odisha (chseodisha.nic.in), listed by SAMS for GVHSS Tourism & Hospitality and distinct from Tourism and Travel Management. The Class XI–XII VOC Counter Sale Executive syllabus structures four papers (each Full Marks 100) covering employability skills plus vocational units on tourism; counter-sale management; guest reception and order taking (including KOT); health and hygiene; hospitality industry and hotel departments; counter-sale marketing and product knowledge; order processing; customer and colleague communication; customer-centric services; etiquette and hospitable conduct; gender- and age-sensitive service; and administrative billing/cash/inventory duties. Industry orientation maps to THSC Counter Sales Executive (THC/Q2903). This free English MCQ bank builds theory fluency for counter sales, guest handling, billing, hygiene, and service judgment—pair it with hands-on counter practicals and official CHSE notifications.

Exam sponsor: Council of Higher Secondary Education, Odisha (CHSE Odisha). The requirements and fees below concern the certification or admission exam, separate from our free practice resources.

Assessment

CHSE Odisha Vocational Tourism and Hospitality — Counter Sales Executive is a Higher Secondary (+2) job-role trade under the official Class XI–XII VOC Counter Sale Executive syllabus (chseodisha.nic.in). SAMS Odisha lists Tourism & Hospitality (TH) Counter Sales Executive for GVHSS vocational streams; it is distinct from Tourism and Travel Management. Each of Papers I–IV is Full Marks 100: Part A Employability Skills (commonly 10 marks), Part B Vocational Skills theory (commonly 40 marks), Part C Practical Work (commonly 35 marks: practical examination, written test, viva), Part D Project/Field Visit (commonly 15 marks). Paper I: tourism foundations, counter-sale management, receiving customers/taking orders, health and hygiene. Paper II: hospitality industry, hotel departments, counter-sale marketing, process customer’s order (plus ICT/green skills). Paper III: workplace communication and customer-centric services. Paper IV: etiquette/hospitable conduct, gender- and age-sensitive service, administrative duties (bills, cash, inventory, KOT/sales records). This practice bank is an English-language MCQ study adaptation—not a substitute for official practicals, journals, or viva.

Time Limit

As notified for each AHSE paper component (theory, practical examination, written practical test, viva, project)—confirm current timetable on chseodisha.nic.in

Passing Score

Per CHSE paper scheme (Full Marks 100 with theory, practical, viva, project components); confirm current AHSE vocational pass rules for your registration year (many vocational theory components illustrate a 30% floor where that rule applies)

Exam / Certification Fees

Included in CHSE Higher Secondary examination form-fill-up fees as notified by the Council (varies by year/category; see chseodisha.nic.in).

Exam sponsor website

Fees, eligibility, and exam policies can change. Confirm them with the exam sponsor before applying or paying.

Our practice resources: topics covered

We aim to reflect publicly available exam outlines and topic information in our study resources. Coverage, format, and difficulty may differ from the actual exam, and we cannot guarantee that every detail is accurate or current. Confirm exam requirements, fees, and policies with the official exam sponsor.

~10% of this local bank

Introduction to Tourism

Categories, elements, components, types, and impacts of tourism.

~10% of this local bank

Hospitality Industry & Hotel Departments

Hotel growth/classification and major department functions.

~10% of this local bank

Counter Sales Management

Scope and objectives of counter sales; retail/sales management basics.

~12% of this local bank

Guest Reception & Order Taking

Greeting, seating, order flowchart, KOT, sequence of service.

~12% of this local bank

POS, Billing & Administrative Duties

Manual/computerised KOT, bills, cash ledger, inventory, reports.

~8% of this local bank

Product Knowledge & Marketing

Product life cycle, sales vs marketing, displays and selling.

~10% of this local bank

Health, Hygiene & Safe Food Handling

Personal hygiene, public-area cleanliness, safe reheating and pest control.

~10% of this local bank

Customer-Centric Service

Needs, complaints, loyalty, feedback, and SOPs.

~10% of this local bank

Workplace Communication

Active listening, colleague coordination, body language, reports.

~8% of this local bank

Etiquette, Inclusion & Safety Basics

Hospitable conduct, telephone etiquette, gender/age-sensitive service, safety.

Preparing for the Odisha CHSE +2 Vocational Counter Sales Executive Exam

What You Need to Know

  • Passing score: Per CHSE paper scheme (Full Marks 100 with theory, practical, viva, project components); confirm current AHSE vocational pass rules for your registration year (many vocational theory components illustrate a 30% floor where that rule applies)
  • Assessment: CHSE Odisha Vocational Tourism and Hospitality — Counter Sales Executive is a Higher Secondary (+2) job-role trade under the official Class XI–XII VOC Counter Sale Executive syllabus (chseodisha.nic.in). SAMS Odisha lists Tourism & Hospitality (TH) Counter Sales Executive for GVHSS vocational streams; it is distinct from Tourism and Travel Management. Each of Papers I–IV is Full Marks 100: Part A Employability Skills (commonly 10 marks), Part B Vocational Skills theory (commonly 40 marks), Part C Practical Work (commonly 35 marks: practical examination, written test, viva), Part D Project/Field Visit (commonly 15 marks). Paper I: tourism foundations, counter-sale management, receiving customers/taking orders, health and hygiene. Paper II: hospitality industry, hotel departments, counter-sale marketing, process customer’s order (plus ICT/green skills). Paper III: workplace communication and customer-centric services. Paper IV: etiquette/hospitable conduct, gender- and age-sensitive service, administrative duties (bills, cash, inventory, KOT/sales records). This practice bank is an English-language MCQ study adaptation—not a substitute for official practicals, journals, or viva.
  • Time limit: As notified for each AHSE paper component (theory, practical examination, written practical test, viva, project)—confirm current timetable on chseodisha.nic.in
  • Exam / certification fees: Included in CHSE Higher Secondary examination form-fill-up fees as notified by the Council (varies by year/category; see chseodisha.nic.in). Official sources

Using Our Practice Resources

  • Work through all 100 available questions
  • Review every answer and explanation
  • Track weak areas and revisit them
  • Use our AI tutor for tough concepts

Odisha CHSE +2 Vocational Counter Sales Executive: Suggested Study Strategy

1Memorise the four paper titles and the 100-mark Part A/B/C/D scheme before drilling content; keep Counter Sales Executive separate from Tourism and Travel Management.
2Build a greeting → order → KOT → kitchen → bill → feedback flowchart and practise both manual triplicate/duplicate and computerised KOT steps.
3Make flash cards for tourism categories (inbound, outbound, domestic, international) and hotel department functions guests meet at the counter.
4Drill product knowledge: menu descriptions, allergens if posted, price tags, displays, and sales vs marketing differences.
5Learn hygiene SOPs: handwashing, pest control, clean public/garbage areas, and safe heating/reheating of food at the counter.
6Role-play complaint recovery, telephone etiquette, and gender/age-sensitive service scenarios before viva.
7After MCQs, complete practical journal tasks—mock KOT writing, bill presentation, cash reconciliation notes, and customer-feedback forms—under timed conditions.

Frequently Asked Questions

How is Odisha CHSE Vocational Counter Sales Executive officially examined?

It is examined as a Higher Secondary (+2) vocational job-role trade under CHSE Odisha with four papers across Class XI and XII (Papers I–IV). The official CLASS-XI-XII-VOC-Counter-Sale-Executive syllabus assigns Full Marks 100 per paper, combining Employability Skills, Vocational Skills theory, Practical Work (practical examination, written test, viva), and Project Work/Field Visit. Always confirm the AHSE circular and timetable for your registration year on chseodisha.nic.in.

Is this the same as CHSE Tourism and Travel Management?

No. Counter Sales Executive is the Tourism and Hospitality job-role trade focused on counter/F&B guest service, order taking, billing, and related hospitality skills. Tourism and Travel Management is a separate CHSE vocational trade emphasising travel agency/destination and tourism-management themes. Keep the two distinct when selecting syllabus PDFs and practice materials.

Is this practice bank the same format as the official CHSE Counter Sales Executive papers?

No. Official assessment mixes written theory with substantial practical work, viva, and project/portfolio components. This bank is an English-language multiple-choice study adaptation for theory concepts only—not an official translation, blueprint replica, or practical-skills substitute.

What syllabus does this bank follow?

It is aligned to CHSE Odisha CLASS-XI-XII-VOC-Counter-Sale-Executive.pdf: Paper I tourism, counter-sale management, receiving customers/taking orders, health and hygiene; Paper II hospitality industry, hotel departments, counter-sale marketing, process customer’s order; Paper III communication and customer-centric services; Paper IV etiquette, gender/age-sensitive service, administrative duties—with employability communication, ICT, and green skills themes as supporting context.

What is the pass mark for Counter Sales Executive?

Each paper is Full Marks 100 under the job-role scheme with theory, practical, viva, and project components. Board pass floors follow CHSE’s current AHSE vocational examination notifications for your year; many vocational theory contexts illustrate a 30% theory floor where that rule is stated for 40-mark vocational theory components. Verify the notification that applies to your sitting rather than relying on unofficial fixed scores.

How much does the Counter Sales Executive trade examination cost?

Counter Sales Executive papers are taken as part of the Higher Secondary examination. Fees are included in CHSE form-fill-up / examination fee schedules notified by the Council. Check chseodisha.nic.in for the current notification rather than unofficial fixed rupee amounts.

Where should I check official syllabus, patterns, and results?

Use chseodisha.nic.in for the syllabus page, CLASS-XI-XII-VOC-Counter-Sale-Executive PDF, AHSE question-pattern notifications, form-fill-up circulars, timetables, and results. SAMS Odisha publishes GVHSS vocational trade listings including Tourism & Hospitality Counter Sales Executive. Your school/college vocational department also issues practical schedules and internal instructions.