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Key Facts: BTS Tourisme Exam

Level 5 (Bac+2)

RNCP / EQF national diploma level

France compétences RNCP37890

10/20

Passing overall weighted average

Règlement général du BTS

21

Total examination coefficients across units E1-E6 (2026 session)

Arrêté du 5 mars 2019 modifié, annexe II-C

120 ECTS

European credits awarded upon graduation

Arrêté du 5 mars 2019 modifié, annexe IV

14 weeks

Mandatory professional internship duration

Référentiel BTS Tourisme, annexe II

Arrêté 5 mars 2019

Official decree governing the syllabus (modified; new architecture from session 2027)

Légifrance JORFTEXT000038391626

BTS Tourisme is a French national level 5 qualification (Bac+2, 120 ECTS) certified by the French Ministry of Higher Education and examined regionally by the académies. Governed by the Arrêté du 5 mars 2019 modifié (RNCP37890), it consists of six compulsory units totalling 21 coefficients, including written papers in Tourism & Territories (E3) and Product Development (E5), alongside practical client relations (E4) and tourist information management (E6). Candidates must achieve an overall weighted average of at least 10/20 across all units, with registration handled free of charge via the national Cyclades portal. The official state examinations are administered in French; OpenExamPrep provides a 100-question English-language MCQ study adaptation covering destination geography, consultative selling, GDS operations, package costing, digital marketing, and tourism law.

Sample BTS Tourisme Practice Questions

Try these sample questions to review concepts for the BTS Tourisme exam. Each question includes a detailed explanation. Start the interactive quiz above for the full 100+ question experience with AI tutoring.

1In the 1960s, the French government initiated the 'Mission Racine' (Mission interministérielle d'aménagement du littoral du Languedoc-Roussillon). What was the primary objective of this state-led regional development program?
A.To develop purpose-built seaside resorts to intercept French and European vacationers travelling to Spain and stimulate regional economic growth
B.To establish exclusive high-end thermal spa towns modelled after the Belle Époque resorts of the French Riviera
C.To transform Mediterranean fishing ports into heavy industrial naval shipyards while limiting mass leisure access
D.To de-densify the Atlantic coastline by relocating domestic summer tourism exclusively towards the inland Massif Central
Explanation: Created in 1963 and led by Pierre Racine, the Mission Racine developed integrated tourist resorts (such as La Grande-Motte, Cap d'Agde, Port-Barcarès, and Port-Leucate) to divert growing flows of French and Northern European vacationers heading to Spain, fostering economic diversification in the Languedoc region.
2French alpine ski resorts are historically classified into four distinct 'generations'. What defines a 'third-generation' ski resort (such as Avoriaz, Les Arcs, or Flaine)?
A.A traditional pre-existing mountain village that gradually adapted its economy to winter sports
B.A mid-altitude resort developed in the interwar years focused on medical cures and winter mountaineering
C.An integrated, purpose-built high-altitude resort designed by urban planners around ski-in/ski-out access, pedestrian zones, and modernist architecture
D.A neo-traditional village-resort built from the late 1970s onward emphasizing vernacular chalet architecture and environmental integration
Explanation: Third-generation ski resorts (stations intégrées / stations de 3e génération), developed under the 1960s-1970s 'Plan Neige', were conceived ex nihilo at high altitudes by single developer-planners. They feature car-free zones, functional modernist architecture, and direct ski-in/ski-out (ski au pied) accessibility.
3In France, what is the primary mission and legal framework governing a Regional Nature Park (Parc Naturel Régional - PNR)?
A.Enforcing total human exclusion and prohibiting any economic activity within a strict wilderness reserve
B.Protecting and enhancing rural natural and cultural heritage while fostering sustainable socio-economic development under a 15-year renewable charter
C.Managing offshore marine reserves exclusively dedicated to commercial industrial fisheries under European quotas
D.Developing intensive theme parks and high-capacity hotel zones funded directly by the national ministry
Explanation: A Parc Naturel Régional (PNR) is an inhabited rural territory recognized for its fragile natural, cultural, and landscape heritage. Its governance is defined by a 15-year contractual charter negotiated among local municipalities, departments, and the region to reconcile heritage conservation with sustainable economic and tourist development.
4The Canal du Midi, constructed under Louis XIV by Pierre-Paul Riquet and classified as a UNESCO World Heritage site in 1996, is primarily recognized for which outstanding universal value?
A.Its unique role as the only deep-water transatlantic container shipping canal in southern Europe
B.A natural wetland sanctuary containing endemic sub-Saharan bird migration species
C.A military defensive perimeter constructed by Vauban to repel Spanish ground invasions
D.A masterpiece of civil engineering and architectural technology harmoniously integrated into its surrounding rural landscapes
Explanation: The Canal du Midi is inscribed on the UNESCO World Heritage list as an outstanding masterpiece of civil engineering. Built between 1667 and 1681, it spans 240 km linking the Garonne River to the Mediterranean, displaying innovative lock systems, aqueducts, and landscape integration.
5What is the primary focus of the 'Clef Verte' (Green Key) environmental label awarded to tourist accommodations and campsites in France?
A.Auditing and certifying environmental management practices, including water savings, energy efficiency, waste sorting, and eco-responsible purchasing
B.Certifying that 100% of staff speak at least three foreign languages fluently
C.Guaranteeing financial compensation to guests in the event of airline bankruptcy
D.Regulating maximum room rates and setting mandatory wholesale tour operator markups
Explanation: Clef Verte (Green Key), managed in France by the association Teragir, is the leading international environmental eco-label for tourist accommodations, restaurants, and campsites. It audits over 100 criteria including environmental policy, water/energy management, waste reduction, and eco-responsible guest engagement.
6Which criteria are systematically evaluated to award the international 'Pavillon Bleu' (Blue Flag) eco-label to coastal communes and marinas in France?
A.The volume of duty-free alcohol sales and presence of international cruise terminals
B.The total number of luxury five-star palaces located on the beachfront
C.Bathing water quality, environmental management, safety and services, and environmental education activities
D.The speed of maritime customs clearance for high-speed motorized personal watercraft
Explanation: The Pavillon Bleu label, coordinated by the Foundation for Environmental Education (Teragir in France), is awarded annually to coastal communes, lake beaches, and marinas that demonstrate excellent bathing water quality, waste and wastewater management, beach safety, accessibility, and environmental education programs.
7Within French territorial tourism governance, what is the core institutional difference between a Regional Tourism Committee (CRT) and a Departmental Tourism Agency (ADT / CDT)?
A.The CRT operates hotel properties directly, whereas the ADT acts exclusively as an air carrier regulator
B.The CRT defines regional tourism strategy and coordinates international promotion, whereas the ADT focuses on local network coordination, qualification of supply, and departmental promotion
C.The CRT is funded exclusively by private tour operators, whereas the ADT is a commercial branch of the SNCF
D.The CRT issues mandatory guide licenses, whereas the ADT handles airport customs inspections
Explanation: Under the French Code du tourisme, the Comité Régional du Tourisme (CRT), created by the Regional Council, sets the regional tourism strategy (SRDTL) and conducts long-range and international marketing. The Agence de Développement Touristique (ADT/CDT), established by the Departmental Council, focuses on local networking, tourism offer structuring, and departmental marketing.
8Under the national classification standards established by Atout France, what operational criteria characterize a 'Category I' Tourist Office (Office de Tourisme Classé Catégorie I)?
A.It operates solely during July and August with seasonal volunteer staff and no internet presence
B.It must be located inside an international airport terminal and sell flight tickets exclusively
C.It is restricted to communes with fewer than 500 permanent inhabitants and offers no foreign-language support
D.It maintains a structural team with multilingual staff, operates at least 305 days per year, provides digital services, and conducts promotional actions of national or international scope
Explanation: Category I is the highest national classification tier for French Tourist Offices under Atout France regulations. It requires a permanent qualified team, multilingual staff fluent in at least two foreign languages, opening at least 305 days per year, structured digital services, quality assurance certification, and promotional reach at the national and international levels.
9What is the legal nature and purpose of the 'Schéma Régional de Développement du Tourisme et des Loisirs' (SRDTL) in France?
A.A statutory multi-year strategic document adopted by the Regional Council that defines regional tourism development objectives, spatial planning, and investment priorities
B.A mandatory passenger manifest submitted to border police for international charter flights
C.A bilateral trade agreement between France and foreign tour operators regulating wholesale commissions
D.An operational fire safety protocol required for ski lift ropeway evacuations
Explanation: The SRDTL is a mandatory strategic planning document established by Article L.131-1 of the French Code du tourisme. Adopted by the Conseil Régional, it sets the multi-year priorities for regional tourism development, sustainable spatial planning, training, and public investment.
10The French national quality mark 'Tourisme & Handicap' assesses tourism establishments across which four specific disability categories?
A.Economic, linguistic, geographical, and digital
B.Pediatric, geriatric, sports-related, and occupational
C.Hearing (auditif), mental (mental), motor (moteur), and visual (visuel)
D.Temporary, permanent, seasonal, and accidental
Explanation: Created by the Ministry of Tourism, the national state brand 'Tourisme & Handicap' guarantees reliable accessibility for travelers across four specific impairments: handicap auditif (hearing), handicap mental (mental/cognitive), handicap moteur (motor/mobility), and handicap visuel (visual).

About the BTS Tourisme Exam

The BTS Tourisme is France's two-year national higher education diploma (Bac+2, RNCP level 5, 120 ECTS) for travel and tourism professionals, travel counselors, tour operating product managers, incoming destination coordinators, and tourism marketing officers. Certified under the Arrêté du 5 mars 2019 modifié (RNCP37890), the curriculum is structured around four core professional competencies: welcoming and advising tourist clientele, developing and pricing tourist products, managing tourist information and digital tools, and mastering the legal, economic, and territorial foundations of the tourism sector. Candidates must demonstrate practical mastery of French and global tourism geography, consultative selling, reservation platforms (GDS), package travel costing under the French tour operating VAT margin regime, and strict adherence to the French Code du tourisme and European travel regulations. OpenExamPrep provides an English-language multiple-choice study adaptation of the French national curriculum for international and bilingual students, not an official-format simulation of the written or oral papers.

Exam sponsor: Ministère de l'Enseignement supérieur et de la Recherche (certifier); examination organised by the académies. The requirements and fees below concern the certification or admission exam, separate from our free practice resources.

Assessment

For the 2026 session, six compulsory units (E1-E6) totalling 21 coefficients and 120 ECTS, defined by the arrêté du 5 mars 2019 modified (notably by the arrêté du 29 septembre 2023): E1 Culture générale et expression (U1, coef 2, written 4 h), E2 Communication en langues vivantes étrangères (U21 English coef 2 and U22 second language coef 2, each a 30 min oral for ponctuelle candidates), E3 Tourisme et territoires (U3, coef 3, written 3 h), E4 Gestion de la relation clientèle touristique (U4, coef 4, oral 45 min), E5 Élaboration d'une prestation touristique (U5, coef 5, written 4 h), and E6 Gestion de l'information touristique (U6, coef 3 — CCF, or a 40 min oral-and-practical test). Optional units EF1 third foreign language, EF2 professional placement abroad, and EF3 specialisation project award only points above 10/20. The arrêté du 30 mars 2026 restructures the diploma into seven compulsory units from the 2027 session onward.

Time Limit

About 15 hours of scheduled written and oral examinations in ponctuelle form

Passing Score

10/20 overall weighted average across all units

Exam / Certification Fees

No examination registration fee is published by the académies; registration is made through the national Cyclades portal. Tuition and training costs are separate.

Exam sponsor website

Our practice resources: topics covered

We aim to reflect publicly available exam outlines and topic information in our study resources. Coverage, format, and difficulty may differ from the actual exam, and we cannot guarantee that every detail is accurate or current. Confirm exam requirements, fees, and policies with the official exam sponsor.

20 of 100 questions

Tourism and Territories (Tourisme et territoires)

French tourism geography (coastal, mountain, urban, rural, overseas territories), global tourism flows, UNESCO World Heritage, sustainable tourism practices, and regional tourism governance (SRDTL, CRT, ADT, OT)

20 of 100 questions

Managing Tourist Customer Relations (GRCT)

Consultative selling techniques (SONCAS, CAB), travel formalities and international health rules, GDS architecture (Amadeus/Sabre concepts and PNR mandatory fields), customer loyalty metrics, dispute mediation, and Code du tourisme legal liability

25 of 100 questions

Developing Tourist Products (EPT)

Package travel assembly (forfait touristique), supplier contracting (allotment and release dates), costing formulas, tour operator margin rates, travel agency VAT margin calculation, break-even participant thresholds, single room supplements, MICE organization, and EU coach driving regulations

15 of 100 questions

Managing Tourist Information (GIT)

Digital marketing strategies for destinations and travel agencies, SEO/SEA, social media community engagement, online reputation handling, Tourist Information Systems (SIT like Apidae and Tourinsoft), open data syndication, and GDPR privacy compliance

20 of 100 questions

Legal, Economic and Managerial Culture in Tourism

Atout France registration requirements, APST financial insolvency guarantee, compulsory civil liability insurance (RCP), EU Package Travel Directive 2015/2302, Regulation (EC) No 261/2004 air passenger rights, and French hotel star classification

Preparing for the BTS Tourisme Exam

What You Need to Know

  • Passing score: 10/20 overall weighted average across all units
  • Assessment: For the 2026 session, six compulsory units (E1-E6) totalling 21 coefficients and 120 ECTS, defined by the arrêté du 5 mars 2019 modified (notably by the arrêté du 29 septembre 2023): E1 Culture générale et expression (U1, coef 2, written 4 h), E2 Communication en langues vivantes étrangères (U21 English coef 2 and U22 second language coef 2, each a 30 min oral for ponctuelle candidates), E3 Tourisme et territoires (U3, coef 3, written 3 h), E4 Gestion de la relation clientèle touristique (U4, coef 4, oral 45 min), E5 Élaboration d'une prestation touristique (U5, coef 5, written 4 h), and E6 Gestion de l'information touristique (U6, coef 3 — CCF, or a 40 min oral-and-practical test). Optional units EF1 third foreign language, EF2 professional placement abroad, and EF3 specialisation project award only points above 10/20. The arrêté du 30 mars 2026 restructures the diploma into seven compulsory units from the 2027 session onward.
  • Time limit: About 15 hours of scheduled written and oral examinations in ponctuelle form
  • Exam / certification fees: No examination registration fee is published by the académies; registration is made through the national Cyclades portal. Tuition and training costs are separate. Official sources

Using Our Practice Resources

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BTS Tourisme: Suggested Study Strategy

1Master package travel costing formulas: understand the distinction between cost markup (taux de marge = marge / coût de revient) and sales margin (taux de marque = marge / prix de vente HT), and practice calculating the French travel agency VAT on margin using the factor 20/120 on the gross margin.
2Memorize the mandatory components of a Passenger Name Record (PNR) in GDS systems (Amadeus/Sabre) using the PRINT/PMRNE mnemonic: Phone, Received from, Itinerary, Name, and Ticketing time limit.
3Review French and global tourism geography thoroughly: know the key spatial characteristics of French coastal resorts (littoraux), alpine massifs, regional nature parks (PNR), major UNESCO World Heritage cultural sites, and top international long-haul tourism hubs.
4Understand the legal rights and obligations under the French Code du tourisme: grasp the travel agency's strict liability (responsabilité de plein droit) for package execution, force majeure exceptions, and mandatory pre-contractual information requirements under EU Directive 2015/2302.
5Practice commercial consultative selling methods: apply the SONCAS customer profile typology (Sécurité, Orgueil, Nouveauté, Confort, Argent, Sympathie) and structure sales arguments using the CAB framework (Caractéristique, Avantage, Bénéfice client).
6Familiarize yourself with digital tourism platforms and data standards: understand how Destination Management Systems (DMS) and regional Tourist Information Systems (SIT like Apidae and Tourinsoft) syndicate structured open data to regional tourism portals.

Frequently Asked Questions

What is the BTS Tourisme qualification in France?

The Brevet de Technicien Supérieur (BTS) Tourisme is a French national higher education diploma at level 5 of the RNCP and the European Qualifications Framework (Bac+2, 120 ECTS), certified by the French Ministry of Higher Education and Research and organized by regional académies. It prepares graduates for careers as travel consultants, incoming tourism agents, package product managers (forfaitistes), event project coordinators, and destination marketing officers across travel agencies, tour operators, tourist offices, transport carriers, and hospitality providers.

How is the BTS Tourisme examination structured?

Under the Arrêté du 5 mars 2019 modifié, the diploma comprises six compulsory units totalling 21 coefficients and 120 ECTS: E1 Culture générale et expression (coef 2, 4 h written), E2 Communication en langues vivantes étrangères (coef 4 in total: U21 English coef 2 and U22 second language coef 2, each a 30 min oral for ponctuelle candidates), E3 Tourisme et territoires (coef 3, 3 h written), E4 Gestion de la relation clientèle touristique (coef 4, 45 min oral), E5 Élaboration d'une prestation touristique (coef 5, 4 h written), and E6 Gestion de l'information touristique (coef 3, 40 min oral-and-practical test or CCF). In approved educational institutions, several units are evaluated through contrôle en cours de formation (CCF), whereas independent candidates sit national terminal examinations (forme ponctuelle).

What is the passing score for the BTS Tourisme diploma?

Candidates must achieve an overall weighted average of at least 10/20 across all examination units to be awarded the diploma. There is no eliminating mark on any individual unit. Candidates who achieve an average between 8/20 and 9.9/20 may be invited to sit oral catch-up exams (épreuves de contrôle) in July. Unit scores of 10/20 or above may be carried forward (bénéfice des notes) for up to five consecutive examination sessions.

How much does it cost to register for the BTS Tourisme exam?

No examination registration fee is published by the académies; registration is made through the national Cyclades portal. Tuition and training costs are separate. Candidates register online via Cyclades, typically between October and mid-November for examinations taking place in May and June of the following year.

In what language is the official BTS Tourisme exam delivered?

The official French state examination is conducted in French, with mandatory foreign language assessments in Unit E2 (English and an additional foreign language). OpenExamPrep provides an English-language multiple-choice study adaptation of the French national curriculum. It is intended as a rigorous study aid for international and bilingual students to master the theoretical, legal, and operational concepts, but does not simulate the official French written and oral exam papers.

Who is eligible to take the BTS Tourisme examination?

Eligibility is open to students who have completed the two-year post-secondary program in a public or private lycée, an apprentice training centre (CFA), or via distance learning (such as CNED). Additionally, candidates who have completed at least one year of qualifying professional experience in the tourism sector may register as individual candidates (candidats individuels). The qualification is also accessible through the validation of acquired experience (Validation des Acquis de l'Expérience - VAE).

What practical training or internship requirements are mandated?

Students enrolled in initial school-based training must complete a total of 14 weeks of full-time professional internships (stages en milieu professionnel) divided across the two years of study, including at least one multi-week placement in a direct tourist customer-facing or package production environment. These placements serve as the foundation for the professional portfolios assessed in units E4, E5, and E6. Apprentices fulfill this requirement through their apprenticeship contract.

What key tourism legal frameworks and financial rules are tested?

The curriculum thoroughly examines the French Code du tourisme (notably Articles L.211-1 to L.211-25 on travel packages), the mandatory registration with Atout France, the compulsory financial guarantee (garantie financière, notably via the APST) to protect consumer funds against travel agency insolvency, professional civil liability insurance (assurance RCP), European Package Travel Directive (EU) 2015/2302, Regulation (EC) No 261/2004 on air passenger compensation, and the French tour operating VAT margin taxation regime (TVA sur la marge).

What calculation skills are required on the BTS Tourisme exam?

Candidates must be proficient in commercial and financial calculations within Unit E5 (Élaboration d'une prestation touristique). These include computing direct costs (déboursé sec), calculating unit package costs (coût de revient unitaire), applying tour operator markups (taux de marque and taux de marge), applying the special travel agency VAT margin scheme (TVA sur la marge), determining break-even participant thresholds (seuil de rentabilité), pricing single room supplements, and managing allotment release quotas.