Free Practice Questions for BTS Support à l'Action Managériale
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Key Facts: BTS Support à l'Action Managériale Exam
Level 5 (Bac+2)
RNCP / EQF national diploma level
France compétences RNCP38364
10/20
Passing overall weighted average
Règlement général du BTS
21
Total examination coefficients across units E1-E6
Arrêté du 16 février 2018, annexe II
120 ECTS
European credits awarded by the diploma
Arrêté du 16 février 2018
2020
First examination session under the current référentiel
Arrêté du 16 février 2018
14 weeks
Mandatory professional internship duration
Arrêté du 16 février 2018, annexe III
BTS Support à l'Action Managériale (BTS SAM) is a French national level 5 qualification (Bac+2, 120 ECTS) certified by the Ministry of Higher Education and examined regionally by the académies. Under the arrêté du 16 février 2018 (RNCP38364), it covers administrative process optimization, project management, human resources collaboration, and business culture (CEJM) across six units totalling 21 coefficients. Candidates require an overall weighted average of at least 10/20 and register without fee via Cyclades. OpenExamPrep provides a 100-question English-language MCQ study adaptation covering all major BTS SAM competencies.
Sample BTS Support à l'Action Managériale Practice Questions
Try these sample questions to review concepts for the BTS Support à l'Action Managériale exam. Each question includes a detailed explanation. Start the interactive quiz above for the full 100+ question experience with AI tutoring.
1In administrative process optimization under the BTS SAM curriculum, what is the primary purpose of Business Process Model and Notation (BPMN 2.0)?
2In executive meeting management, what is the essential distinction between a Compte Rendu (meeting summary) and a Procès-Verbal (PV, formal minutes)?
3What is the core function of an Electronic Document Management system (GED - Gestion Électronique des Documents) in an administrative support context?
4Which of the following is a primary objective of a corporate travel policy (politique voyages) administered by an executive assistant?
5In an Electronic Document Management (GED) system, what role do metadata (métadonnées) play?
6When organizing a formal governing body meeting (such as a board of directors or general assembly), what is the statutory or regulatory role of the notice of meeting (convocation)?
7Under French administrative and labor practices, what is an 'Ordre de Mission' (travel order)?
8In quality management (ISO 9001) and administrative process optimization, what does the Deming Wheel / PDCA cycle represent?
9When conducting information monitoring (veille informationnelle) on search engines, which Boolean operator narrows search results by requiring all specified keywords to appear in the documents?
10What is the primary role of an internal IT and communications charter (charte informatique et de communication interne) within an enterprise?
About the BTS Support à l'Action Managériale Exam
The BTS Support à l'Action Managériale (BTS SAM) is France's two-year national higher education diploma (Bac+2, RNCP level 5, 120 ECTS) training executive assistants, project coordinators, and managerial support professionals to work alongside executives, project directors, and HR departments in national and international organizations. Established by the arrêté du 16 février 2018 (RNCP38364) to replace the BTS Assistant de Manager (AM), the curriculum focuses on three core professional competencies: administrative process optimization (digital workflow design, electronic document management GED, event logistics, and business communications), project management (charter, WBS, PERT/Gantt scheduling, RACI matrix, risk assessment, and KPI dashboards), and collaboration in human resources management (recruitment, onboarding, training plans, leave tracking, and social dialogue), supported by a robust curriculum in economic, legal, and managerial culture (CEJM). This OpenExamPrep question bank provides an English-language multiple-choice study adaptation of the technical curriculum; it is not an official examination simulation.
Exam sponsor: Ministère de l'Enseignement supérieur et de la Recherche (certifier); examination organised by the académies. The requirements and fees below concern the certification or admission exam, separate from our free practice resources.
Assessment
Six compulsory units totalling 21 coefficients and 120 ECTS defined by the arrêté du 16 février 2018 (first session 2020): E1 Culture générale et expression (U1, coef 3, written 4 h), E2 Expression et culture en langues vivantes étrangères (sub-unit U21 Langue A coef 2 and sub-unit U22 Langue B coef 1, each a 2 h written paper plus a 20 min oral; one of the two languages must be English), E3 Culture économique, juridique et managériale (U3, coef 3, written 4 h), E4 Optimisation des processus administratifs (U4, coef 4, oral 55 min), E5 Gestion de projet (U5, coef 4 — CCF, or an oral-and-practical assessment of 1 h 30), and E6 Collaboration à la gestion des ressources humaines (U6, coef 4, written 4 h). Optional units (a third foreign language and an individualised pathway module) award only points above 10/20.
Time Limit
About 15 to 16 hours of scheduled written and oral papers for ponctuelle candidates
Passing Score
10/20 overall weighted average across all units
Exam / Certification Fees
No examination registration fee is published by the académies; registration is made through the national Cyclades portal. Tuition and training costs are separate.
Exam sponsor websiteFees, eligibility, and exam policies can change. Confirm them with the exam sponsor before applying or paying.
Official sources
Our practice resources: topics covered
We aim to reflect publicly available exam outlines and topic information in our study resources. Coverage, format, and difficulty may differ from the actual exam, and we cannot guarantee that every detail is accurate or current. Confirm exam requirements, fees, and policies with the official exam sponsor.
Administrative Process Optimization
Digital workflow design, business process mapping (BPMN), electronic document management (GED), archival rules, event and meeting logistics, business travel management, quality assurance, internal communications, and information curation
Project Management (Gestion de Projet)
Project charter, work breakdown structure (WBS/OTP), Gantt scheduling, PERT network analysis (earliest/latest times, critical path, slack), RACI responsibility matrix, risk assessment matrix, project KPI dashboards, and budget variance
Collaboration in Human Resources Management
Job profiles, recruitment screening, employee onboarding (livret d'accueil), training plan administration (OPCO/CPF), leave and working time tracking, staff turnover and absenteeism calculations, training budget utilization, and employee representation (CSE)
Economic, Legal & Managerial Culture (CEJM)
French labor contract formation (CDI/CDD), contract termination, GDPR privacy compliance (RGPD/CNIL), organizational strategy (SWOT, PESTEL, Porter's forces), corporate social responsibility (CSR/RSE), and corporate governance
Preparing for the BTS Support à l'Action Managériale Exam
What You Need to Know
- Passing score: 10/20 overall weighted average across all units
- Assessment: Six compulsory units totalling 21 coefficients and 120 ECTS defined by the arrêté du 16 février 2018 (first session 2020): E1 Culture générale et expression (U1, coef 3, written 4 h), E2 Expression et culture en langues vivantes étrangères (sub-unit U21 Langue A coef 2 and sub-unit U22 Langue B coef 1, each a 2 h written paper plus a 20 min oral; one of the two languages must be English), E3 Culture économique, juridique et managériale (U3, coef 3, written 4 h), E4 Optimisation des processus administratifs (U4, coef 4, oral 55 min), E5 Gestion de projet (U5, coef 4 — CCF, or an oral-and-practical assessment of 1 h 30), and E6 Collaboration à la gestion des ressources humaines (U6, coef 4, written 4 h). Optional units (a third foreign language and an individualised pathway module) award only points above 10/20.
- Time limit: About 15 to 16 hours of scheduled written and oral papers for ponctuelle candidates
- Exam / certification fees: No examination registration fee is published by the académies; registration is made through the national Cyclades portal. Tuition and training costs are separate. Official sources
Using Our Practice Resources
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BTS Support à l'Action Managériale: Suggested Study Strategy
Frequently Asked Questions
What is the BTS Support à l'Action Managériale (BTS SAM) diploma?
The Brevet de Technicien Supérieur (BTS) Support à l'Action Managériale is a French national state diploma at level 5 of the RNCP and European Qualifications Framework (Bac+2, 120 ECTS). Certified by the Ministry of Higher Education and Research, it prepares executive assistants, project coordinators, and HR assistants to support managerial action in public institutions, private corporations, and international non-profit organizations.
How is the BTS SAM examination structured?
Under the arrêté du 16 février 2018 (RNCP38364), the national examination consists of six compulsory units totalling 21 coefficients: E1 Culture générale et expression (coef 3, written 4 h), E2 Expression et culture en langues vivantes étrangères (coef 3: LVA coef 2, LVB coef 1), E3 Culture économique, juridique et managériale - CEJM (coef 3, written 4 h), E4 Optimisation des processus administratifs (coef 4, oral 55 min), E5 Gestion de projet (coef 4, CCF or an oral-and-practical assessment of 1 h 30), and E6 Collaboration à la gestion des ressources humaines (coef 4, written 4 h). Candidates in certified programs take several units via CCF, while independent candidates sit terminal written and oral papers.
How does BTS SAM differ from the older BTS Assistant de Manager (AM)?
BTS SAM officially replaced BTS Assistant de Manager in 2018 to align administrative management with modern digital transformations. Key updates include a strengthened focus on digital process automation (GED, workflow modeling, collaborative suites), a dedicated project management competency block (E5) assessed via an oral project defense, enhanced collaboration in human resources operations (E6), and integration of the common business culture module (CEJM) alongside two mandatory foreign languages.
What is the passing score for the BTS SAM examination?
Candidates must obtain an overall weighted average of at least 10/20 across all examination units to graduate. There is no eliminating grade on individual units. Candidates who achieve an overall average between 8/20 and 9.99/20 may be admitted to the oral control examinations (épreuves de contrôle) held in early July. Unit marks of 10/20 or higher can be carried forward (bénéfice de notes) for up to five years.
How much does it cost to register for the BTS SAM exam?
No examination registration fee is published by the académies; registration is made through the national Cyclades portal. Tuition and training costs are separate, depending on whether the candidate studies in a public lycée, an apprentice training center (CFA, funded via OPCOs), or a private business school.
What mandatory internship experience is required for BTS SAM?
Candidates in initial schooling must complete 14 weeks of professional internships (stages en milieu professionnel) across the two-year program, typically divided into two periods (e.g., 6 to 8 weeks in year 1 and 6 to 8 weeks in year 2). At least one internship period or substantial project is strongly encouraged to take place in an international context or within an internationally oriented department, supporting both modern language units and the project management assessment (E5).
In what language is the official BTS SAM examination delivered?
The official national examination is delivered in French, with modern foreign languages evaluated in unit E2 (LVA and LVB). OpenExamPrep provides an English-language multiple-choice study adaptation designed to help bilingual candidates, apprentices, and international students test their technical mastery of administrative workflows, PERT scheduling, HR formulas, and French labor law; it is not an official examination simulation.
What key quantitative calculations and management techniques are tested?
BTS SAM candidates must master quantitative management and scheduling methods: PERT network calculations (earliest start/finish, latest start/finish, total slack, free slack, critical path), project budget variance analysis (cost variance, schedule variance), staff turnover rate formulas, statutory absenteeism rate metrics, training budget utilization rates, working hours and overtime thresholds under the French Labor Code, and scoring matrices for supplier and candidate selection.