100+ Free Apple Device Support Practice Questions
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Key Facts: Apple Device Support Exam
80%
Passing Score
Apple
70
Exam Questions
2 hours
40-80 hrs
Study Time
Recommended
$149
Exam Fee
Apple
1 year
Certification Valid
Annual renewal
Vendor-specific
Certification Type
Apple
Apple Device Support is the foundational Apple IT certification covering macOS and iOS/iPadOS troubleshooting, Apple ID management, iCloud services, system recovery, networking, and security features. The exam has 70 questions with a 2-hour time limit requiring 80% to pass. Annual recertification is required. The certification costs $149 and is delivered through Pearson VUE. It is the recommended prerequisite for the Apple Deployment and Management certification.
About the Apple Device Support Exam
Apple's foundational IT certification for professionals who support macOS and iOS devices. The Apple Device Support exam validates skills in macOS and iOS troubleshooting, Apple ID and iCloud management, Apple Configurator, system recovery, networking, security features (FileVault, Gatekeeper, SIP), and Apple Diagnostics. It is part of the Apple Certified IT Professional (ACiT) program.
Questions
70 scored questions
Time Limit
2 hours
Passing Score
80%
Exam Fee
$149 (Apple / Pearson VUE)
Apple Device Support Exam Content Outline
macOS Support
Installation, APFS, user accounts, Time Machine, Migration Assistant, and updates
iOS/iPadOS Support
Device setup, backup/restore, storage management, DFU mode, and eSIM
Networking
Wi-Fi, Bluetooth, AirDrop, AirPlay, Bonjour, VPN, and network diagnostics
Security
FileVault, Gatekeeper, SIP, Secure Enclave, Apple ID 2FA, and privacy controls
Troubleshooting
Apple Diagnostics, startup modes, recovery, Console logs, and common fixes
How to Pass the Apple Device Support Exam
What You Need to Know
- Passing score: 80%
- Exam length: 70 questions
- Time limit: 2 hours
- Exam fee: $149
Keys to Passing
- Complete 500+ practice questions
- Score 80%+ consistently before scheduling
- Focus on highest-weighted sections
- Use our AI tutor for tough concepts
Apple Device Support Study Tips from Top Performers
Frequently Asked Questions
What is the Apple Device Support certification?
Apple Device Support is the foundational certification in Apple's IT Professional (ACiT) program. It validates skills in supporting macOS and iOS/iPadOS devices including troubleshooting, Apple ID management, iCloud services, security features, networking, and system recovery. The exam has 70 questions with a 2-hour time limit requiring 80% to pass.
How hard is the Apple Device Support exam?
The Apple Device Support exam is moderately difficult. It requires practical knowledge of macOS and iOS troubleshooting, security features like FileVault and Gatekeeper, and system recovery procedures. The 80% passing score is higher than many IT certifications. With 40-80 hours of study and hands-on device experience, most candidates are well-prepared.
What jobs require Apple Device Support certification?
Apple Device Support certification is valuable for: Apple Authorized Service Provider technicians, IT Help Desk (Apple-focused environments), Mac Support Specialists ($50-75K), Apple Device Technicians ($45-70K), and IT Support Engineers at organizations with significant Apple device fleets. Many Apple-centric organizations prefer or require ACiT certification.
Does Apple Device Support certification expire?
Yes — Apple Device Support certification requires annual recertification. This ensures certified professionals stay current with the latest macOS and iOS versions, new security features, and updated troubleshooting procedures. The recertification exam covers the latest Apple platform updates.
What is the difference between Apple Device Support and Apple Deployment and Management?
Apple Device Support focuses on individual device troubleshooting, Apple ID management, and hands-on technical support. Apple Deployment and Management focuses on enterprise-scale device management: MDM, Apple Business Manager, Automated Device Enrollment, and fleet configuration. Device Support is the recommended prerequisite for Deployment and Management.