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100+ Free AMCA MAAC Practice Questions

Pass your AMCA Medical Administrative Assistant Certification (MAAC) exam on the first try — instant access, no signup required.

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When a patient presents with no insurance and cannot pay, what is the appropriate first administrative step?

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2026 Statistics

Key Facts: AMCA MAAC Exam

100

Exam Questions

AMCA MAAC

2 hrs

Time Limit

120 minutes

67%

Passing Score

AMCA standard

$119

Exam Fee

AMCA 2026

2 years

Certification Valid

10 CEUs to renew

Age 17+

Min. Eligibility

Since Jan 2023

The AMCA MAAC exam contains 100 questions in 2 hours with a 67% passing score. Content covers front-office administrative skills including HIPAA compliance, scheduling, medical records, insurance types, billing and coding, and medical terminology. The exam fee is $119, and certification must be renewed every 2 years with 10 CEUs. AMCA includes prep materials in the exam fee.

Sample AMCA MAAC Practice Questions

Try these sample questions to test your AMCA MAAC exam readiness. Each question includes a detailed explanation. Start the interactive quiz above for the full 100+ question experience with AI tutoring.

1A patient calls to schedule a new patient appointment. Which information should the medical administrative assistant collect FIRST?
A.Insurance carrier and policy number
B.Patient's full legal name and date of birth
C.Reason for the visit and preferred provider
D.Pharmacy name and location
Explanation: The patient's full legal name and date of birth are collected first to establish or locate the patient record and prevent duplicate entries. Insurance and visit details follow once the patient is identified.
2Under HIPAA, which of the following is considered Protected Health Information (PHI)?
A.General health education pamphlets in the waiting room
B.A patient's name combined with their diagnosis
C.De-identified statistical health data
D.Information shared in a public health seminar
Explanation: PHI is individually identifiable health information. A patient's name linked to a diagnosis is a classic example. De-identified data and general educational materials are not PHI.
3Which scheduling method reserves specific time blocks for walk-in patients and urgent same-day appointments?
A.Wave scheduling
B.Cluster scheduling
C.Open-access scheduling
D.Modified wave scheduling
Explanation: Open-access (or advanced-access) scheduling keeps time slots available for same-day or walk-in patients, reducing wait times for urgent needs.
4A patient requests their complete medical records. The practice must provide the records within how many days under HIPAA?
A.10 days
B.30 days
C.60 days
D.90 days
Explanation: HIPAA requires covered entities to provide access to PHI within 30 days of the request, with one 30-day extension allowed if the entity notifies the patient in writing.
5Which form authorizes the release of a patient's medical information to a third party?
A.ABN (Advance Beneficiary Notice)
B.HIPAA Notice of Privacy Practices
C.Authorization for Release of Information
D.Coordination of Benefits form
Explanation: An Authorization for Release of Information is the patient-signed document that grants permission to share specific PHI with a named third party. The Notice of Privacy Practices explains rights but does not authorize release.
6When verifying a patient's insurance eligibility, which piece of information is MOST critical to confirm before the appointment?
A.Patient's preferred pharmacy
B.Whether the insurance is active on the date of service
C.The patient's primary care physician's NPI
D.The patient's educational background
Explanation: Confirming that the insurance policy is active on the date of service prevents claim denials and billing complications. Inactive coverage means the practice may not be reimbursed.
7Which medical term means 'difficulty breathing'?
A.Dysphagia
B.Dyspnea
C.Dysuria
D.Dysphasia
Explanation: Dyspnea = dys (difficult) + pnea (breathing). Dysphagia = difficult swallowing; Dysuria = painful urination; Dysphasia = impaired speech.
8Which suffix means 'surgical removal of'?
A.-itis
B.-ectomy
C.-plasty
D.-oscopy
Explanation: -Ectomy means surgical removal (e.g., appendectomy). -Itis = inflammation; -Plasty = surgical repair; -Oscopy = visual examination.
9A patient checks in but their name is misspelled in the EHR. What is the correct action?
A.Create a new patient account with the correct spelling
B.Leave it as is to avoid audit flags
C.Correct the error and document the change per facility policy
D.Ask the patient to sign a waiver acknowledging the error
Explanation: Errors in EHR records must be corrected following facility policy, which typically requires documenting who made the change, when, and why. Creating a duplicate record is a serious compliance risk.
10Medicare Part B primarily covers which type of service?
A.Inpatient hospital stays
B.Outpatient physician services and preventive care
C.Prescription drug coverage
D.Long-term nursing facility care
Explanation: Medicare Part B covers outpatient medical services, physician visits, and preventive care. Part A covers inpatient hospital stays; Part D covers prescriptions; long-term care is generally not covered by standard Medicare.

About the AMCA MAAC Exam

The AMCA Medical Administrative Assistant Certification (MAAC) validates front-office and administrative skills for healthcare settings. The exam covers eight content areas: HIPAA & Compliance, Scheduling, Medical Records, Types of Insurance, Billing & Coding, Medical Terminology & Anatomy, Other Administrative Knowledge, and Emergency Care. The 100-question computer-based exam has a 2-hour time limit and a 67% passing score. NCCA accreditation was granted in September 2025.

Questions

100 scored questions

Time Limit

2 hours

Passing Score

67% (67 correct out of 100)

Exam Fee

$119 (American Medical Certification Association (AMCA))

AMCA MAAC Exam Content Outline

~20%

Billing & Coding

ICD-10-CM diagnosis coding, CPT procedural coding, HCPCS Level II codes, CMS-1500 claim form completion, modifiers, clean claim requirements, prior authorization, ABN, timely filing deadlines, claim denials, appeals, AR aging, and billing compliance (upcoding, unbundling, fraud)

~15%

HIPAA & Compliance

Privacy Rule, Security Rule and ePHI, PHI definition and identifiers, minimum necessary standard, permitted disclosures (TPO, public health, law enforcement), breach notification, Notice of Privacy Practices, patient rights, Business Associate Agreements, and ADA/COBRA compliance

~15%

Scheduling

Stream, wave, cluster, open-access, and double-booking scheduling methods; appointment registration and check-in; referral and prior authorization workflows; no-show and cancellation documentation; waitlist management

~15%

Medical Records

EHR data entry and error correction; duplicate record prevention; records storage, retention, and destruction per state law; release of information; subpoena duces tecum; concurrent EHR access with role-based permissions; secure messaging

~15%

Types of Insurance

Medicare (Parts A, B, C, D), Medicaid, Medigap, TRICARE, CHAMPVA, workers' compensation, COBRA, coordination of benefits, birthday rule, EOB, and insurance plan types (HMO, PPO, HDHP, indemnity)

~10%

Medical Terminology & Anatomy

Common prefixes (hyper-, hypo-, brady-, tachy-), suffixes (-ectomy, -scopy, -ology, -itis, -plasty), body system roots (cardio-, nephro-, dermato-, gastro-), anatomical planes, directional terms, and medical abbreviations (NPO, BID, TID, Hx)

~5%

Other Administrative Knowledge

Professional conduct, customer service and conflict de-escalation, complaint documentation and escalation, scope of practice, provider credentialing, patient financial counseling, and eligibility screening for assistance programs

~5%

Emergency Care

Recognizing front-office medical emergencies (syncope, anaphylaxis, unresponsive patient), activating emergency response systems, calling 911, assisting clinical staff, and EMTALA basics

How to Pass the AMCA MAAC Exam

What You Need to Know

  • Passing score: 67% (67 correct out of 100)
  • Exam length: 100 questions
  • Time limit: 2 hours
  • Exam fee: $119

Keys to Passing

  • Complete 500+ practice questions
  • Score 80%+ consistently before scheduling
  • Focus on highest-weighted sections
  • Use our AI tutor for tough concepts

AMCA MAAC Study Tips from Top Performers

1Memorize the eight HIPAA identifiers that convert health information into PHI
2Know the differences between HMO, PPO, EPO, and HDHP plans and their referral requirements
3Study Medicare Part A vs. Part B coverage carefully — commonly tested on claims and billing questions
4Practice calculating patient responsibility for deductible, coinsurance, and copayment scenarios
5Understand the CMS-1500 claim form structure: key boxes 21 (diagnosis), 24D (procedure), 24E (diagnosis pointer)
6Learn the most common CPT modifiers: -25, -50, -51, -59, and their appropriate uses
7Memorize common medical abbreviations: NPO, BID, TID, QID, PRN, Hx, Dx, Rx
8Study COBRA and EMTALA as administrative compliance laws frequently tested
9Practice ICD-10-CM coding guidelines including the specificity rule and use of unspecified codes
10Review emergency response protocols — know when to call 911 versus escalate to clinical staff

Frequently Asked Questions

What is the AMCA MAAC exam?

The MAAC (Medical Administrative Assistant Certification) is offered by the American Medical Certification Association (AMCA). It validates knowledge and skills in front-office medical administration including scheduling, billing, coding, HIPAA compliance, medical records, and insurance. AMCA received NCCA accreditation for the MAAC in September 2025.

How many questions are on the AMCA MAAC exam?

The AMCA MAAC exam contains 100 multiple-choice questions. You have 2 hours (120 minutes) to complete the exam. The exam can be taken at an approved test site, via remote live proctoring, or as a paper-and-pencil exam at approved institutions.

What is the passing score for the AMCA MAAC exam?

The passing score for the AMCA MAAC exam is 67%, meaning candidates must answer at least 67 out of 100 questions correctly to earn the certification.

How much does the AMCA MAAC exam cost?

The AMCA MAAC exam fee is $119 per attempt. Remote live proctoring (LRP) requires an additional $40 fee. Paper-based exams incur a $25 administrative fee. AMCA includes prep materials (blueprint, study guide, and practice tests) at no additional cost as part of the exam fee.

What are the eligibility requirements for the AMCA MAAC?

Candidates must be at least 17 years old (as of January 1, 2023). Eligibility requires completion of an accredited medical administrative training program or documented work experience in a medical administrative role. Registration must be completed at least 14 days before the exam date.

What content areas are covered on the AMCA MAAC exam?

The MAAC covers eight content areas: HIPAA & Compliance, Scheduling, Medical Records, Types of Insurance, Billing & Coding (the largest area), Medical Terminology & Anatomy, Other Administrative Knowledge (professionalism and customer service), and Emergency Care. The exam focuses on front-office and administrative skills, not clinical tasks.

How long is AMCA MAAC certification valid, and how do I renew it?

AMCA MAAC certification is valid for 2 years from the date of testing. To renew, candidates must earn 10 continuing education units (CEUs) and pay a renewal fee before the expiration date. Failing to renew on time incurs an additional $25 reinstatement fee.