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100+ Free CHTP Practice Questions

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2026 Statistics

Key Facts: CHTP Exam

3 sections

Hospitality Applications, Technology Management and Core Technology

HFTP - Certified Hospitality Technology Professional

70 percent

Minimum passing score required on each of the three sections

HFTP - Certified Hospitality Technology Professional

About 190 questions

Multiple-choice questions divided across the three CHTP sections

HFTP CHTP Application Checklist and Exam Format

$675 / $1,075

Application package cost for HFTP members and non-members

HFTP CHTP Application Checklist and Exam Format

Online, proctored

Delivered through HFTP Academy and proctored remotely with Proctorio

HFTP - Certified Hospitality Technology Professional

2 attempts

Each section allows two attempts before a retake fee applies

HFTP - Certified Hospitality Technology Professional

60 CPE / 2 years

Continuing education required to maintain the CHTP, including 15 in technology and 4 in ethics

HFTP - Certified Hospitality Technology Professional

100

Free original practice questions here

OpenExamPrep

The Certified Hospitality Technology Professional (CHTP) is HFTP's advanced certification for hospitality technology and IT managers, originally co-developed with the AHLEI Educational Institute. The exam has roughly 190 multiple-choice questions split across three independently scored sections - Hospitality Applications, Technology Management and Core Technology - and a minimum of 70 percent must be achieved on each section to earn the designation. It is delivered online through the HFTP Academy and proctored with Proctorio, with each section having its own time limit and two attempts. The application package costs USD $675 for HFTP members and $1,075 for non-members and includes review slides, two practice exams, webinars and podcasts. This 100-question bank provides original practice modelled on the three CHTP sections, weighted toward hospitality applications, core technology and technology management.

Sample CHTP Practice Questions

Try these sample questions to test your CHTP exam readiness. Each question includes a detailed explanation. Start the interactive quiz above for the full 100+ question experience with AI tutoring.

1In a hotel, which system is considered the central operational hub that stores guest profiles, reservations, room status and folios?
A.Point of sale (POS) system
B.Property management system (PMS)
C.Central reservation system (CRS)
D.Energy management system (EMS)
Explanation: The property management system (PMS) is the operational core of a hotel, managing reservations, check-in/check-out, room status, guest profiles and the guest folio. Other systems typically interface with the PMS rather than replace it.
2A restaurant server enters a guest's meal charge and posts it to the guest's room. Which interface makes this possible?
A.POS-to-PMS interface
B.PMS-to-CRS interface
C.GDS-to-channel-manager interface
D.EMS-to-PMS interface
Explanation: A POS-to-PMS interface allows charges captured at the point of sale to be posted directly to the guest's folio in the property management system. This 'room charge' or 'post to room' capability relies on that two-way interface.
3What is the primary purpose of a channel manager in hotel distribution?
A.To clean and standardize guest data
B.To synchronize rates and availability across multiple online channels
C.To encrypt payment card data at the POS
D.To control in-room thermostats
Explanation: A channel manager pushes a hotel's rates and availability to multiple distribution channels (OTAs, GDS, the brand website) and pulls back reservations, keeping inventory synchronized and reducing overbookings. It sits between the PMS/CRS and the channels.
4A revenue management system (RMS) primarily helps a hotel do what?
A.Schedule housekeeping staff
B.Forecast demand and optimize room rates and inventory
C.Process loyalty point redemptions
D.Manage building maintenance work orders
Explanation: A revenue management system uses historical data, booking pace and demand forecasts to recommend optimal rates and inventory controls, aiming to maximize revenue per available room (RevPAR). It supports pricing and inventory decisions, not staffing or maintenance.
5RevPAR, a key metric supported by revenue management systems, is calculated as:
A.Total room revenue divided by number of rooms sold
B.Average daily rate multiplied by occupancy
C.Total revenue divided by number of guests
D.Room revenue divided by total square footage
Explanation: RevPAR (revenue per available room) equals average daily rate (ADR) multiplied by occupancy percentage, which is equivalent to total room revenue divided by the number of available rooms. It blends rate and occupancy into one performance figure.
6Which system is most directly used to manage group business, function space and banquet event orders (BEOs)?
A.Sales and catering system
B.Point of sale system
C.Energy management system
D.Central reservation system
Explanation: A sales and catering (S&C) system manages group bookings, function-space inventory, contracts and banquet event orders (BEOs). It coordinates meeting rooms, catering and event logistics, and typically interfaces with the PMS for room blocks.
7A hotel wants guests to check in, get a digital key and skip the front desk using their phones. This is an example of:
A.Back-office automation
B.Guest-facing mobile technology
C.Database normalization
D.Network segmentation
Explanation: Mobile check-in and digital (mobile) keys are guest-facing technologies designed to streamline arrival and improve the guest experience. They typically integrate with the PMS and a mobile-key/lock system.
8What is the main role of a customer relationship management (CRM) system in hospitality?
A.To control room access locks
B.To consolidate guest data and support personalized marketing and loyalty
C.To manage kitchen recipe costing
D.To monitor network firewall logs
Explanation: A hospitality CRM consolidates guest profiles, stay history and preferences to enable personalized communication, targeted marketing and loyalty programs. It often pulls data from the PMS, POS and other sources to build a single guest view.
9A 'night audit' in a hotel PMS primarily serves to:
A.Reboot all servers overnight
B.Reconcile the day's transactions and roll the business date forward
C.Back up guest Wi-Fi credentials
D.Recalibrate the energy management system
Explanation: The night audit reconciles the day's financial transactions, posts room and tax charges, balances accounts and advances the system business date to the next day. It produces key daily reports for management.
10Which technology lets a hotel automatically adjust guest-room temperature based on whether the room is occupied?
A.Channel manager
B.Occupancy-based energy management system
C.Global distribution system
D.Sales and catering system
Explanation: An occupancy-based energy management system (EMS) uses occupancy sensors and/or PMS data to set back HVAC when a room is unoccupied, reducing energy costs while restoring comfort before the guest returns. It is a building/energy system.

About the CHTP Exam

The Certified Hospitality Technology Professional (CHTP) is the hospitality industry's leading technology certification, awarded by Hospitality Financial and Technology Professionals (HFTP) and historically co-developed with the Educational Institute (AHLEI). It validates that IT and technology managers in hotels, clubs, casinos and resorts understand both core technology fundamentals and the specialized systems used in hospitality. The exam is delivered online through the HFTP Academy and is divided into three independently scored sections: Hospitality Applications (PMS, POS, reservations, revenue management, CRM and related systems), Technology Management (IT strategy, project management, budgeting, vendor management and business continuity) and Core Technology (networks, databases, cloud, security and PCI DSS). Candidates must pass each section with at least 70 percent, and the designation is maintained through continuing education over two-year cycles.

Assessment

Three sections - Hospitality Applications, Technology Management and Core Technology - totaling roughly 190 multiple-choice questions. Each section is scored independently and must be passed with at least 70 percent.

Time Limit

Taken online section by section; each of the three sections has its own set time limit and allows two attempts before a retake fee applies.

Passing Score

70 percent on each of the three sections (Hospitality Applications, Technology Management and Core Technology).

Exam Fee

Application package USD $675 for HFTP members and USD $1,075 for non-members (includes the exam plus review slides, two practice exams, archived webinars and podcasts); retakes cost $250 (member) and $300 (non-member). (Hospitality Financial and Technology Professionals (HFTP), Austin, Texas, originally co-developed with the Educational Institute (AHLEI).)

CHTP Exam Content Outline

40%

Hospitality Applications

Property management systems (PMS), point of sale (POS), central reservation systems and channel management, revenue management systems, customer relationship management (CRM), sales and catering, guest-facing technology (mobile, kiosks, in-room), back-office and accounting systems, and energy/building management. Practice here emphasizes how these systems function, integrate and support hotel operations.

30%

Technology Management

IT strategy and planning, system selection and RFPs, project management, capital budgeting and ROI/TCO analysis, vendor management and contracts/SLAs, implementation and training, support and maintenance, and disaster recovery and business continuity. Practice here covers the management decisions and processes around hospitality technology.

30%

Core Technology

Hardware and infrastructure, networks and connectivity, operating systems, databases, cloud computing, data management, integrations and interfaces (HTNG, APIs), and cybersecurity and data privacy including PCI DSS. Practice here covers the underlying technology concepts that hospitality systems run on.

How to Pass the CHTP Exam

What You Need to Know

  • Passing score: 70 percent on each of the three sections (Hospitality Applications, Technology Management and Core Technology).
  • Assessment: Three sections - Hospitality Applications, Technology Management and Core Technology - totaling roughly 190 multiple-choice questions. Each section is scored independently and must be passed with at least 70 percent.
  • Time limit: Taken online section by section; each of the three sections has its own set time limit and allows two attempts before a retake fee applies.
  • Exam fee: Application package USD $675 for HFTP members and USD $1,075 for non-members (includes the exam plus review slides, two practice exams, archived webinars and podcasts); retakes cost $250 (member) and $300 (non-member).

Keys to Passing

  • Complete 500+ practice questions
  • Score 80%+ consistently before scheduling
  • Focus on highest-weighted sections
  • Use our AI tutor for tough concepts

CHTP Study Tips from Top Performers

1Map your study to the three CHTP sections - Hospitality Applications, Technology Management and Core Technology - and track your readiness for each separately, since each must reach 70 percent independently.
2Learn the major hospitality systems by their role and how they interface: PMS as the operational hub, POS for revenue outlets, CRS and channel managers for distribution, and revenue management systems for pricing.
3Memorize PCI DSS basics - the difference between cardholder data and sensitive authentication data, the role of tokenization and point-to-point encryption, and that storing the full magnetic stripe or CVV after authorization is prohibited.
4For Technology Management, be comfortable with capital budgeting concepts such as ROI, total cost of ownership (TCO), payback period and the RFP/system-selection process.
5Review networking and infrastructure fundamentals - LAN vs WAN, VLANs, PoE, bandwidth/QoS for guest Wi-Fi and VoIP, and the role of interfaces and middleware in connecting hospitality systems.
6Use the HFTP review slides and the two included practice exams to gauge timing, then reinforce weak areas with additional question practice before scheduling each section.

Frequently Asked Questions

How many sections does the CHTP exam have?

The CHTP exam has three sections - Hospitality Applications, Technology Management and Core Technology - and you must pass each one with a minimum score of 70 percent to earn the designation.

How many questions are on the CHTP exam?

The current CHTP exam is comprised of roughly 190 multiple-choice questions divided across the three sections. An earlier paper version contained about 250 questions.

What score do I need to pass the CHTP?

You must score at least 70 percent on each of the three sections. Sections are scored independently, so passing one does not offset a failing score on another.

How much does the CHTP cost?

The application package is USD $675 for HFTP members and USD $1,075 for non-members and includes the exam plus review slides, two practice exams, archived webinars and podcasts. Retakes cost $250 for members and $300 for non-members.

Who administers the CHTP certification?

The CHTP is administered by Hospitality Financial and Technology Professionals (HFTP), based in Austin, Texas. It was originally co-developed with the Educational Institute (AHLEI) and is delivered online through the HFTP Academy.

Are these official HFTP CHTP questions?

No. These are original OpenExamPrep practice questions modelled on the published CHTP section topics. HFTP provides its own review slides and two official practice exams as part of the application package.