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In Jira Cloud, what is the difference between a group and a project role?

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B
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2026 Statistics

Key Facts: ACP-120 Exam

65

Exam Questions

Atlassian

75%

Passing Score

Atlassian

75 min

Exam Duration

Atlassian

$250

Exam Fee

Atlassian

~25%

Workflows & Automation

Largest domain

2 years

Validity

Atlassian

ACP-120 has up to 65 multiple-choice questions in 75 minutes with a passing score of 75% (some sources cite 63% on the longer 75-question form). Domains: Workflows and Automation (~25%), Permissions and Security (~15%), Project Configuration (~15%), Issue Types/Fields/Screens (~15%), Notifications (~10%), Advanced User Features (~10%), System Administration (~10%). Atlassian recommends 1-2 years of Jira Cloud admin experience. Certification is valid 2 years. Exam fee is $250 USD via Kryterion Webassessor.

Sample ACP-120 Practice Questions

Try these sample questions to test your ACP-120 exam readiness. Each question includes a detailed explanation. Start the interactive quiz above for the full 100+ question experience with AI tutoring.

1In Jira Cloud, what is the difference between a group and a project role?
A.Groups are project-scoped while project roles are global
B.Groups are managed at the organization/site level and project roles are scoped to a specific project
C.Groups can only contain managed accounts; project roles can contain unmanaged accounts
D.There is no difference; the terms are interchangeable
Explanation: Groups are defined at the site or organization level and reused across permission, notification, and workflow schemes. Project roles are defined globally but populated per project, allowing the same scheme to grant different actual users permission in each project. This makes project roles preferable when you want to reuse a single permission scheme across many projects.
2A Jira Cloud admin needs to grant the same permission scheme to 50 projects but have different sets of users be 'Administrators' in each project. Which approach scales best?
A.Create 50 different permission schemes
B.Use a project role like 'Administrators' in the permission scheme and populate role members per project
C.Add every user to the jira-administrators group
D.Grant the Browse Projects global permission
Explanation: Project roles are designed exactly for this case. A single permission scheme references the role, and each project independently populates the role's actor list. This avoids scheme sprawl and lets project leads manage their own role members without admin involvement.
3What does an issue security scheme control in Jira Cloud?
A.Which projects a user can browse
B.Which users can view individual issues with a given security level
C.Which transitions a user can perform
D.Which fields appear on the create screen
Explanation: An issue security scheme defines security levels (e.g., Confidential, Internal). Each level lists the users, groups, or roles that can see issues marked with that level. Project permissions control project-wide access; issue security adds per-issue visibility filtering on top.
4Which Atlassian product subscription is required to enforce SAML SSO and SCIM provisioning across managed accounts?
A.Jira Cloud Premium
B.Confluence Cloud Premium
C.Atlassian Guard (formerly Atlassian Access)
D.Jira Service Management Standard
Explanation: Identity features such as SAML SSO, SCIM user provisioning, enforced two-step verification, and authentication policies are part of Atlassian Guard (renamed from Atlassian Access). Product Premium plans add product-specific features but do not include identity governance.
5A user is in the jira-software-users group and a custom 'Contractors' group. The permission scheme grants 'Edit Issues' to jira-software-users but the project's 'Contractors' role lacks Edit Issues. Can the user edit issues?
A.No, because the Contractors role does not grant it
B.Yes, because permissions are additive across all sources
C.Only if they are also a project admin
D.Only if the issue security level allows it
Explanation: Jira permissions are additive: a user gets the union of all permissions granted by any group, role, single user, or applicable rule they match. Restricting one source does not deny a permission granted elsewhere. To deny access you must remove all granting paths.
6What is a 'managed account' in an Atlassian organization?
A.An account whose email domain has been claimed by the organization, allowing centralized policy control
B.Any account with a paid product license
C.An account created via SCIM only
D.An account with the Site Admin role
Explanation: When an organization verifies and claims a domain (e.g., acme.com), all Atlassian accounts using that email domain become managed by the organization. Managed accounts can be governed by authentication policies, password rules, SSO enforcement, and account deactivation - capabilities that do not apply to unmanaged accounts.
7Which global permission lets a user view all projects regardless of project-level permissions?
A.Browse Projects
B.Jira System Administrators
C.Browse Users and Groups
D.Manage Group Filter Subscriptions
Explanation: The Jira System Administrators global permission grants full administrative access including the ability to view all projects, modify schemes, and manage advanced settings. The 'Browse Projects' permission is a project-level permission, not global. Jira Administrators is similar but cannot perform sensitive operations like managing system settings.
8In a permission scheme, which permission must be granted before a user can be selected as an issue's Assignee?
A.Edit Issues
B.Assignable User
C.Assign Issues
D.Schedule Issues
Explanation: 'Assignable User' determines who can appear in the Assignee field, while 'Assign Issues' lets a user change the assignee on an existing issue. Both are needed for full assignment workflow: one user assigns (Assign Issues), the other appears in the picker (Assignable User).
9Which authentication policy setting helps protect against an external IdP outage?
A.Enforce single sign-on for all users
B.Require two-step verification
C.Allow users to log in with their Atlassian password as a fallback
D.Set idle session duration to 1 hour
Explanation: Authentication policies in Atlassian Guard let admins choose whether to enforce SSO exclusively or allow Atlassian-password fallback. Allowing fallback ensures users can access Atlassian Cloud during an IdP outage. Many orgs use a separate emergency-access policy for break-glass admin accounts.
10What does SCIM provisioning enable in Atlassian Cloud?
A.Single sign-on without password
B.Automatic user and group provisioning/deprovisioning from the identity provider
C.Encrypted communication between Jira and external apps
D.Mobile device management
Explanation: SCIM (System for Cross-domain Identity Management) lets the IdP push user lifecycle events to Atlassian: creating accounts, updating attributes, syncing groups, and deactivating accounts when an employee leaves. SAML handles authentication; SCIM handles provisioning. Most orgs run both together.

About the ACP-120 Exam

The ACP-120 Jira Administration for Cloud exam validates that you can configure and manage a Jira Cloud site for any team. It covers access, permissions and issue-level security; company-managed and team-managed projects; issue types, custom fields, screens and screen schemes; workflows with conditions, validators and post functions; Jira automation rules; notification schemes; advanced user features (dashboards, filters, JQL); and system administration tasks like audit log review, app management and billing.

Questions

65 scored questions

Time Limit

75 minutes

Passing Score

75%

Exam Fee

$250 USD (Atlassian / Kryterion Webassessor)

ACP-120 Exam Content Outline

~15%

Access, Permissions, and Security

Managed accounts, Atlassian Access, identity providers (SAML, SCIM, JIT), groups vs project roles, global permissions, project permission schemes, and issue-level security schemes

~15%

General Project Configuration

Company-managed vs team-managed projects, project templates, project categories, components, versions, project leads, and default assignees

~15%

Issue Types, Fields, and Screens

Issue type schemes, custom fields and field configurations, screens, screen schemes, issue type screen schemes, and field contexts

~25%

Workflows and Automation

Statuses, transitions, conditions, validators, post functions, workflow schemes, and Jira automation rules (triggers, conditions, actions, smart values, scopes)

~10%

Notifications

Notification schemes, events, recipients, notification helpers, and email handling

~10%

Advanced User Features

Dashboards, gadgets, filter sharing and ownership, JQL functions and operators, boards (Scrum/Kanban), backlogs, sprints, and releases

~10%

System Administration

Audit log, billing and licensing, app management via Atlassian Marketplace, data residency, and product access

How to Pass the ACP-120 Exam

What You Need to Know

  • Passing score: 75%
  • Exam length: 65 questions
  • Time limit: 75 minutes
  • Exam fee: $250 USD

Keys to Passing

  • Complete 500+ practice questions
  • Score 80%+ consistently before scheduling
  • Focus on highest-weighted sections
  • Use our AI tutor for tough concepts

ACP-120 Study Tips from Top Performers

1Master the seven scheme types: workflow, issue type, screen, screen scheme, issue type screen scheme, field configuration, and notification - know what each controls
2Understand the difference between company-managed (admin-controlled schemes) and team-managed projects (project-level settings, no shared schemes)
3Practice JQL daily - learn operators (=, !=, IN, WAS, CHANGED), functions (currentUser(), startOfDay(), membersOf()), and ORDER BY
4Know workflow elements: conditions (gate transitions), validators (check input), and post functions (run after transition)
5Study Jira automation deeply: triggers, smart values like {{issue.key}} and {{now}}, branch rules, and rule scopes
6Understand Atlassian Access and identity: SAML SSO, SCIM provisioning, enforced 2FA, and managed accounts vs unmanaged
7Use the free Atlassian University Exam Success course - it aligns directly with the published exam topics

Frequently Asked Questions

What is the ACP-120 exam?

ACP-120 is the Atlassian Certified Professional - Jira Administration for Cloud exam. It validates that an administrator can translate business requirements into Jira Cloud configurations using projects, schemes, workflows, automation, permissions, JQL and Marketplace apps.

How many questions are on the ACP-120 exam?

ACP-120 has up to 65 multiple-choice and multiple-response items delivered in 75 minutes. Some legacy delivery configurations report up to 75 questions in 180 minutes; in either case the passing threshold is approximately 75%. The exam is delivered online-proctored or at a Kryterion test center.

Are there prerequisites for the ACP-120 exam?

There are no formal prerequisites, but Atlassian recommends at least 1-2 years of hands-on experience administering Jira Cloud. Familiarity with both company-managed and team-managed projects, schemes, JQL and Atlassian Access is expected.

What is the largest domain on the ACP-120 exam?

Workflows and Automation is typically the largest domain at roughly 25% of the exam. Expect questions on transitions, conditions, validators, post functions, workflow schemes, and Jira automation rules including triggers, smart values, and rule scopes (single-project, multi-project, or global).

How should I prepare for the ACP-120 exam?

Plan for 30-50 hours of study over 4-6 weeks. Use the free Atlassian University 'Jira Administration for Cloud Exam Success' course, work through hands-on exercises in a free Jira Cloud site, study scheme types and JQL deeply, then complete 100+ practice questions and aim for 80%+ before scheduling.

How long is the ACP-120 certification valid?

Atlassian Certified Professional certifications are valid for 2 years from the pass date. To maintain the credential you can either retake the current exam or complete the official renewal assessment before expiration.