Propertymark Level 3 Award in Residential Inventory Management & Practice (UK)

Which of the following describes the key duty of care established under the Occupier's Liability Act 1957?

• AAn occupier must take reasonable care to ensure that visitors will be reasonably safe in…
• BAn occupier must guarantee that no visitor suffers any form of injury or property damage…
• CAn occupier owes no duty of care to visitors who enter the property without a written ten…
• DAn occupier is only responsible for injuries that occur in the common areas of a multi-dw…

How does the Occupier's Liability Act 1984 differ from the 1957 Act regarding the duty owed by occupiers?

• AThe 1984 Act applies to trespassers and other non-visitors, whereas the 1957 Act applies…
• BThe 1984 Act applies to commercial properties, while the 1957 Act is strictly for residen…
• CThe 1984 Act creates a strict liability standard for all occupiers, whereas the 1957 Act…
• DThe 1984 Act completely exempts occupiers from any duty of care toward persons on their l…

Which of the following legislation is the primary framework governing workplace health and safety in Great Britain?

• AThe Occupier's Liability Act 1957
• BThe Health and Safety at Work etc. Act 1974
• CThe Defective Premises Act 1972
• DThe Landlord and Tenant Act 1985

An inventory clerk is carrying out a solo inspection of a vacant property. Which of the following is the most important personal safety practice?

• AUsing a lone worker mobile app or logging contact protocols with the office before and af…
• BEnsuring they have a copy of the tenant's forwarding address in their pocket.
• CLeaving all internal doors locked as they move from room to room.
• DCompleting the inspection as quickly as possible without turning on any lights.

What is the recommended procedure for an inventory clerk when handling property keys during and after an inspection?

• ALabeling keys with the full property address and keeping them in a clear pocket.
• BTagging keys with a unique reference code that does not show the property address and kee…
• CLeaving the keys in the front door lock during the inspection so they are not misplaced.
• DHanding the keys to the next-door neighbor if the office is closed.

Under COSHH (Control of Substances Hazardous to Health) Regulations, which of the following is a duty of an inventory clerk when encountering cleaning chemicals left in a property?

• ATesting the chemicals by mixing them to see if they are still potent.
• BDocumenting the presence, type, and storage location of any hazardous chemicals, and noti…
• CPouring all unlabeled liquids down the kitchen sink before the tenancy starts.
• DMoving all hazardous chemicals to the master bedroom for safekeeping.

What is the legal significance of the Furniture and Furnishings (Fire) (Safety) Regulations 1988 for domestic lettings?

• AAll upholstered furniture provided by the landlord must meet fire resistance standards an…
• BLandlords are required to furnish every rental property with fire-retardant curtains only.
• CAll wooden furniture must be treated with a chemical fire-retardant varnish every twelve…
• DThe regulations only apply to properties built after the year 2000.

If an inventory clerk suspects the presence of damaged or deteriorating asbestos during a check-in inspection, what action should they take?

• ACollect a small sample of the material in a plastic bag to send to a laboratory.
• BImmediately stop work in that area, report the hazard to the letting agent/landlord, and…
• CScrape the material off to inspect the wall behind it.
• DProceed with the inspection as normal and make no mention of it to avoid alarming the ten…

Under the Gas Safety (Installation and Use) Regulations 1998, what is the landlord's primary obligation regarding gas appliances?

• ATo check all gas appliances personally every six months using a standard pressure kit.
• BTo ensure all gas appliances and flues are safety-checked annually by a Gas Safe register…
• CTo replace all gas boilers with electric heating systems by the end of 2026.
• DTo provide a carbon monoxide alarm in every room of the property regardless of fuel type.

Under the Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020, how often must a landlord have the property's electrical installations inspected?

• AEvery twelve months.
• BAt least every five years, or more frequently if specified in the previous Electrical Ins…
• COnly when a new tenant requests it in writing.
• DWhenever a lightbulb fuses or an electrical socket is damaged.

Under the Smoke and Carbon Monoxide Alarm (England) Regulations, what is the landlord's requirement for smoke alarms?

• AA smoke alarm must be installed on every storey of the property used as living accommodat…
• BA smoke alarm must be wired directly to the mains electricity in every bedroom.
• COne smoke alarm is sufficient for the entire property, regardless of the number of storey…
• DSmoke alarms are only required in properties containing gas appliances.

When does the landlord's representative (such as an inventory clerk) have a duty to test smoke and carbon monoxide alarms under the regulations?

• AOnly during the mid-term inspection.
• BOn the first day of each new tenancy.
• CEvery three months during the tenancy.
• DOnly when the tenant reports a low-battery chirp.

What is the landlord's legal responsibility regarding Legionella in residential rental properties?

• ATo install a commercial water-chlorination system in every property.
• BTo carry out a Legionella risk assessment to identify and assess the risk of exposure, an…
• CTo flush all taps with boiling water once a week on behalf of the tenant.
• DLandlords have no legal responsibility for waterborne pathogens in domestic lettings.

If an inventory clerk is conducting a check-out inspection and finds that a tenant has removed a smoke alarm battery, how should this be recorded?

• AIgnore it as it is a minor maintenance issue that the landlord should fix.
• BRecord the missing battery as a tenant breach, note the hazard, and advise the agent/land…
• CPurchase a new battery and invoice the tenant directly for it.
• DAdvise the local fire brigade to issue a fine to the tenant.

What does COSHH require regarding the storage of petrol or gas canisters left in a domestic property's garage?

• AThey must be stored in a well-ventilated area, away from sources of ignition, and documen…
• BThey must be disposed of in the general household waste bin.
• CThey must be kept inside the main house under the stairs for safety.
• DThey are exempt from COSHH regulations if they belong to the tenant.

What is the primary risk associated with a landlord failing to address damp and mould in a tenanted property under the Homes (Fitness for Human Habitation) Act 2018?

• AThe tenant can sue the landlord in court for breach of contract, and the property may be…
• BThe local council will automatically take ownership of the property.
• CThe landlord's insurance policy will be doubled in price by law.
• DThere are no legal consequences if the damp is caused by structural design rather than te…

During a lone working inspection, an inventory clerk is confronted by an aggressive individual. What is the most appropriate action?

• AArgue with the individual to assert their legal right to inspect the property.
• BImmediately withdraw from the premises, find a safe location, and report the incident to…
• CCall the landlord and ask them to come and handle the situation immediately.
• DAttempt to physically restrain the individual until help arrives.

What is the legal definition of 'occupier' under the Occupier's Liability Acts?

• AThe registered owner of the freehold title of the land.
• BThe person who exercises control over the state of the premises and who enters it.
• CThe local authority within whose boundaries the property sits.
• DOnly the tenant named on the current AST agreement.

An inventory clerk notices a loose carpet on the stairs of a rental property during a check-in. What is the immediate hazard and recommended action?

• ANo hazard exists; it should just be noted as a cosmetic defect in the report.
• BIt represents a trip hazard; it must be recorded as a safety hazard in the report, and th…
• CThe clerk should pull up the entire carpet to prevent anyone from tripping on it.
• DAdvise the tenant that they must buy carpet grips to fix it themselves.

What is the requirement for carbon monoxide (CO) alarms under the Smoke and Carbon Monoxide Alarm (England) Regulations 2022?

• AA CO alarm is required in any room containing a gas cooker.
• BA CO alarm is required in any room used as living accommodation containing a fixed combus…
• CCO alarms are only required in properties that do not have double-glazed windows.
• DOne CO alarm must be fitted in the master bedroom, regardless of heating sources.

Under the Management of Health and Safety at Work Regulations 1999, what must a letting agency or inventory company do before sending staff to inspect properties?

• AConduct a suitable and sufficient risk assessment of the hazards associated with property…
• BPurchase personal accident insurance for the tenants of the inspected properties.
• CVerify that the property does not contain any electrical appliances.
• DRequire all staff to obtain a license from the Health and Safety Executive (HSE).

What is the legal status of an inventory clerk entering an occupied property without the tenant's prior consent or knowledge?

• AIt is a lawful inspection under the landlord's right of entry.
• BIt is a civil trespass and a breach of the tenant's right to quiet enjoyment.
• CIt is a criminal offence that leads to immediate imprisonment.
• DIt is permitted only if the clerk is carrying a digital camera.

If a tenant has brought their own microwave into a rented property, who is responsible for its safety check under electrical safety guidelines?

• AThe landlord is responsible for all electrical items in the property.
• BThe tenant is responsible for the safety of their own personal electrical appliances.
• CThe local electrical network provider is responsible.
• DThe inventory clerk must test it and issue a certificate.

What is the primary safety hazard associated with a window in a first-floor bedroom that cannot be opened?

• AIt represents a ventilation issue, but has no safety implications.
• BIt prevents emergency escape (egress) in the event of a fire.
• CIt will cause structural damage to the window frame.
• DIt violates local glazing color regulations.

What is an inventory clerk's obligation when they find a gas meter box that is unlocked and has a broken cover during a check-in?

• AIgnore it since the gas meter belongs to the utility company.
• BNote the broken cover and lack of security, and report it to the letting agent/landlord a…
• CUse tape to seal the box shut permanently.
• DAdvise the tenant that they must replace the box immediately at their own expense.

What is the primary distinguishing feature of an Assured Shorthold Tenancy (AST) in England under the Housing Act 1988 compared to other tenancies?

• AThe landlord has a statutory right to recover possession of the property without giving a…
• BThe tenant has the right to occupy the property rent-free if the landlord fails to carry…
• CThe tenancy is automatically renewed for a further five years at the end of the fixed ter…
• DThe landlord is legally exempt from all repairing obligations.

Which document must a landlord or agent serve on a tenant at the start of an AST in England to ensure they can later serve a valid Section 21 notice?

• AA copy of the landlord's title deeds.
• BThe current edition of the government's 'How to Rent' guide, a valid Energy Performance C…
• CA written reference from the landlord's bank.
• DA copy of the local council's waste collection schedule.

Under Section 11 of the Landlord and Tenant Act 1985, which of the following repairs is the statutory responsibility of the landlord?

• AKeeping in repair the structure and exterior of the dwelling-house, and keeping in repair…
• BReplacing all lightbulbs and internal fuses whenever they fail during the tenancy.
• CRedecorating the interior of the property to the tenant's taste every twelve months.
• DRepairing any damage caused by the tenant's visitors or pets due to negligence.

What does GDPR (General Data Protection Regulation) require from an inventory clerk when taking photographs for an inventory report?

• AThey must photograph the tenant's passport and display it on the cover of the report.
• BThey must avoid taking photographs that show identifiable personal data, such as family p…
• CThey must share all photographs on social media to prove they completed the inspection.
• DInventory reports are exempt from GDPR because they are legal property documents.

Under the Consumer Protection from Unfair Trading Regulations 2008 (CPRs), what is a letting agent's duty regarding a property that has an active pest infestation?

• AThey have no duty to disclose it unless a prospective tenant directly asks.
• BThey must disclose this material information to prospective tenants before they make a tr…
• CThey only need to disclose it if the pest infestation has caused structural damage to the…
• DThey should cover up the pest activity with temporary air fresheners and traps.

In agency law, what is the difference between 'actual authority' and 'apparent authority' of a letting agent?

• AActual authority is explicitly granted by the landlord (written or oral), whereas apparen…
• BActual authority is only recognized in a court of law, while apparent authority is used f…
• CActual authority allows the agent to sign tenancy agreements, whereas apparent authority…
• DThere is no difference; they are interchangeable terms in English contract law.

If an inventory clerk is employed by a letting agent, who is liable if the clerk negligently fails to record a major pre-existing defect, leading to a loss for the landlord?

• AThe tenant, because they occupied the property.
• BThe letting agency, under the principle of vicarious liability.
• CThe clerk personally is the only one who can be sued in court.
• DNo one, as inventory reports are completed on a 'best effort' basis without liability.

Which type of tenancy is created if a tenant remains in possession of the property after their 12-month AST fixed term expires, without signing a new agreement?

• AA common law tenancy.
• BA statutory periodic tenancy.
• CA license to occupy.
• DAn assured tenancy with lifetime security.

What is the legal limit on a holding deposit that a landlord or agent can request from a tenant under the Tenant Fees Act 2019 in England?

• AMaximum of one week's rent.
• BMaximum of five weeks' rent.
• CUp to 10% of the annual rent.
• DThere is no legal limit on holding deposits, only on security deposits.

Under the Landlord and Tenant Act 1985, a landlord must give the tenant how much notice before entering the property to inspect its condition and state of repair?

• AAt least 24 hours' notice in writing, and the visit must be at a reasonable time of day.
• BAt least 48 hours' notice, which must be delivered by registered post.
• CNo notice is required if the landlord holds a set of spare keys.
• DAt least one week's verbal notice.

What is the primary consequence if a landlord fails to provide a tenant with an Energy Performance Certificate (EPC) before they move in?

• AThe tenancy agreement is declared void from the start.
• BThe landlord cannot serve a valid Section 21 notice to end the tenancy.
• CThe tenant is entitled to a 50% refund of their rent.
• DThe local council will automatically issue a criminal record to the landlord.

Which of the following describes a 'license to occupy' as opposed to a 'tenancy'?

• AA license grants the occupier exclusive possession of the property for a fixed term.
• BA license is a personal permission to occupy the land but does not grant exclusive posses…
• CA license requires the landlord to pay all utility bills on behalf of the occupier.
• DA license is only used for agricultural properties, never for residential accommodation.

What is the legal effect of a tenant signing an inventory report at check-in?

• AIt represents formal agreement that the report is an accurate record of the property's co…
• BIt transfers ownership of all landlord's furniture to the tenant.
• CIt waives the tenant's right to request any repairs during the tenancy.
• DIt guarantees the tenant will receive their full deposit back at check-out.

If a property is let to three unrelated tenants who share a kitchen and bathroom, what is the property's classification and what licensing rules may apply?

• AIt is a single-family dwelling and requires no licensing.
• BIt is a House in Multiple Occupation (HMO) and may require a license from the local autho…
• CIt is classified as a commercial hostel under planning law.
• DIt is a license-exempt student accommodation.

Under the Tenant Fees Act 2019, which of the following is a 'permitted payment' that an agent can charge a tenant?

• AA £50 fee (inc. VAT) to cover the administration of a change of sharer or variation of a…
• BA £200 fee for carrying out credit references before the tenancy starts.
• CA mandatory £150 fee for professional end-of-tenancy cleaning.
• DAn interest fee of 10% above the Bank of England base rate on late rent payments.

Under GDPR, how long should a letting agency typically retain a completed inventory report after a tenancy has ended and the deposit has been returned?

• AThey must delete the report immediately on the day the tenancy ends.
• BFor a reasonable period, typically six years, to defend against potential breach of contr…
• CPermanently (minimum of 50 years) in a public archive.
• DOnly for 30 days following the check-out date.

What is the legal definition of 'quiet enjoyment' in a residential tenancy?

• AThe tenant's right to live in the property without unnecessary or unlawful interference f…
• BA statutory requirement that the property must be located in a noise-free rural area.
• CThe tenant's obligation to never play music after 8:00 PM.
• DThe landlord's right to visit the property at any hour without notice to check for loud p…

What is the function of the 'Limitation Act 1980' in relation to landlord and tenant disputes in England?

• AIt limits the maximum amount of rent a landlord can charge.
• BIt sets a time limit of six years for bringing a claim for breach of an ordinary contract…
• CIt limits the number of occupants who can live in a property.
• DIt prevents landlords from evicting tenants during winter months.

Under Consumer Protection Regulations, if a property's boiler is broken at the start of a tenancy, when must this be disclosed to the prospective tenant?

• ABefore they sign the tenancy agreement or pay a holding deposit.
• BOnly after they have moved in and reported the issue.
• CDisclosure is not required if the landlord intends to fix it within three months.
• DOnly if the tenant specifically asks if the heating is working.

Which of the following creates a binding contract of tenancy in English law?

• AThe payment of rent by the tenant and acceptance of it by the landlord with the intention…
• BOnly a deed signed by both parties and witnessed by a solicitor.
• CAny exchange of keys, even if done in error without agreement on rent.
• DOnly a document registered with HM Land Registry.

What is the legal term used when an agent acts in a way that exceeds their authority, but the principal later approves the action?

• ARatification.
• BRevocation.
• CRescission.
• DRepudiation.

If an inventory clerk is unable to inspect a specific room because it is locked and the key is missing, what is the correct legal course of action?

• AForce the door lock open to ensure the inspection is complete.
• BClearly document in the report that the room was inaccessible, state the reason, and phot…
• COmit the room from the report entirely and act as if it does not exist.
• DAssume the room is in perfect condition and copy the descriptions from the previous year.