FREE ServiceNow CAD Exam Guide 2026: Pass Certified Application Developer
Video
What is the primary navigation element in ServiceNow that allows users to access applications and modules?
Servicenow Csa Ui Navigation
Question · Easy
Free 2026 ServiceNow Certified Application Developer (CAD) study guide: 60 questions, 90 min, $300 fee, scoped apps, Flow Designer, GlideRecord, ACLs, ATF, and the annual CAD Delta maintenance model.
Blog
Instance
Platform Overview & Navigation
Flashcard
In ServiceNow lists, what does the breadcrumb at the top of the list typically display?
___ Experience, the modern unified interface that gathers the app pill, menus, notifications, and search into one shell.
Platform navigation
Guess the Term
Introduction & ServiceNow CSA Exam Overview
1.1 ServiceNow CSA Exam Facts
Study guide
Cheat sheet
In ServiceNow's security model, what happens when a user attempts an operation on a table that has at least one matching ACL, but the user satisfies none of the conditions of any matching ACL?
Servicenow Csa Database Admin
Question · Hard
Read the clue and guess the term in 6 tries.
Game
Application Navigator (All / Filter navigator)
When working with forms in ServiceNow, what is the purpose of the "Form Context Menu" (three dots icon)?
Software component, always provided by ServiceNow, that is activated on an instance to add features to installed applications.
Instance configuration
What is the function of the "Update" button versus the "Save" button on a ServiceNow form?
Question · Medium
List vs. form view
What feature in ServiceNow allows users to save frequently used filter combinations for quick access?
Online ___ where certified apps, integrations, and products are procured for production or non-production instances.
1.2 Role & Recommended Preparation
What is the purpose of the "Related Links" section on a ServiceNow form?
Swap tiles to line up three of the same term.
Term Match
Impersonate user
Which ServiceNow feature allows administrators to customize the logo, colors, and overall look of the instance?
Set of conditions that each record must meet to appear in a list.
Collaboration features
What is the function of the "Favorites" star icon in the Application Navigator?
Update set
In a ServiceNow list view, what does right-clicking on a column header allow you to do?
Visualization of instance data that can be shared on a dashboard or portal, exported to PDF, or emailed.
1.3 Exam Blueprint & Study Strategy
What ServiceNow feature enables real-time chat and collaboration between users?
Servicenow Csa Collaboration
Flip two cards at a time to find matching terms.
Term Pairs
Plugin
Instance Configuration
What is the primary purpose of the Activity Stream on a ServiceNow form?
Page used to enter and update the fields of one record.
In ServiceNow, what is the difference between a "Comment" and a "Work Note"?
System properties (sys_properties)
What feature allows users to receive email notifications when records are updated in ServiceNow?
Page that shows zero or more records from a table, with one row per record and one column per field.
Platform Overview, Navigation & Instance Configuration
2.1 Platform Overview & Navigation
What ServiceNow feature allows users to create and share reports with other users or groups?
Find five hidden terms in a grid of letters.
Term Search
Branding and personalization
What is a "Dashboard" in ServiceNow?
Catalog ___, a Service Catalog entry whose basic types include record producers and order guides.
Self service
What ServiceNow feature allows managers to assign tasks to groups rather than individual users?
Application scope
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