Scrum.org Professional Scrum with User Experience (PSU)

According to the Scrum Guide 2020, which statement BEST describes a self-managing Scrum Team?

• AThe team receives detailed task assignments from a project manager each Sprint
• BThe team internally decides who does what, when, and how
• CThe Scrum Master approves all task assignments before Developers begin work
• DThe Product Owner assigns each item in the Sprint Backlog to a specific Developer

The PSU I assessment covers four focus areas. Which of the following is NOT one of them?

• AUnderstanding and Applying the Scrum Framework
• BComplementary Practices — Lean UX Practices and Techniques
• CScaling UX across multiple Scrum Teams
• DDeveloping People and Teams — Self-Managing Cross-Functional Teams Including UX

A UX Designer joins a Scrum Team for the first time. The team previously had no UX representation. Which adjustment BEST aligns with the PSU I model of integrating UX into Scrum?

• AThe UX Designer works in a separate track ahead of the Developers, handing off finished d…
• BThe UX Designer becomes a full member of the cross-functional Scrum Team, collaborating o…
• CThe UX Designer reports to the Product Owner and delivers wireframes to the Sprint Review
• DThe UX Designer runs usability tests outside the Sprint and shares results quarterly

According to Lean UX principles, what does 'outcomes over outputs' mean in the context of a Scrum Team?

• ADelivering as many features as possible each Sprint regardless of user impact
• BMeasuring success by the number of story points completed per Sprint
• CFocusing on the change in user behavior or business value produced, rather than the volum…
• DPrioritizing fully documented UX deliverables over working software

In Lean UX, an assumption is BEST described as:

• AA proven user need backed by quantitative data from at least 100 users
• BA belief the team holds about users, the product, or the market that has not yet been val…
• CA stakeholder requirement that must be delivered in the current Sprint
• DA Definition of Done criterion for UX work items

A Scrum Team wants to test whether users understand the new checkout flow before investing in full development. Which Lean UX approach is MOST appropriate?

• ABuild the complete checkout feature and release it to all users, then measure drop-off ra…
• BDesign a low-fidelity paper prototype and run a usability test with 5 users to validate t…
• CWrite a detailed UX specification document and submit it for stakeholder sign-off
• DWait until the Sprint Review to show the feature to stakeholders for the first time

Which of the following BEST describes a hypothesis in the Lean UX sense?

• AA Sprint Goal agreed upon during Sprint Planning
• BA structured statement that links a team assumption to a measurable outcome: 'We believe…
• CA Product Backlog item with acceptance criteria
• DA stakeholder's feature request written as a user story

The Build-Measure-Learn loop originates from Lean Startup. How does it apply within a Scrum Sprint?

• AThe entire loop must complete before the Sprint Backlog is created
• BThe loop is too long for a Sprint and applies only at the product roadmap level
• CEach Sprint can execute one or more Build-Measure-Learn cycles — building experiments, me…
• DBuild happens in Sprint Planning, Measure in Sprint Review, and Learn in Sprint Retrospec…

A Scrum Team is running a Build-Measure-Learn loop. After the 'Measure' phase, they discover users are not using the new feature as expected. What should happen NEXT?

• AThe Product Owner escalates the failure to stakeholders and requests more budget
• BThe team treats the validated learning as a failure and marks the Sprint unsuccessful
• CThe team incorporates the learning into updated assumptions or hypotheses and decides whe…
• DThe Scrum Master removes the feature from the Product Backlog without consulting the Prod…

In the PSU model, 'continuous discovery' within Scrum means:

• ARunning a dedicated design Sprint before every delivery Sprint
• BUX discovery work happens continuously alongside delivery — research, usability testing,…
• CThe Product Owner interviews one stakeholder per Sprint for requirements gathering
• DDiscovery is completed once in the project kickoff phase before the team begins Sprinting

The PSU I course materials treat 'dual-track agile' (separate design and development tracks) as:

• AThe recommended model for integrating UX and Scrum at scale
• BAn anti-pattern because it recreates silos and hand-off delays between design and develop…
• CA requirement for teams with more than three UX Designers
• DEquivalent to the Scrum Guide 2020's definition of cross-functional teams

Which statement about UX work in the Product Backlog is MOST consistent with PSU I guidance?

• AUX work is managed in a separate UX backlog and merged with the Product Backlog before re…
• BUX research, prototyping, and design tasks should be represented as items in the shared P…
• CThe Product Owner converts UX research findings into user stories before UX work appears…
• DUX work is tracked informally by the UX Designer and is not visible in the Product Backlog

A Scrum Team wants to incorporate usability testing into their Sprint. Which approach BEST fits the PSU model?

• AConduct a formal usability lab test with 20 participants after the Sprint ends
• BSchedule usability testing as a backlog item within the Sprint, using 3-5 participants an…
• CDelegate usability testing entirely to a dedicated QA team outside the Scrum Team
• DRun usability tests only during Sprint Review when stakeholders can observe

Which of the following is the BEST example of an outcome metric for a Scrum Team integrating UX?

• ANumber of wireframes delivered per Sprint
• BPercentage reduction in user errors when completing the onboarding flow
• CNumber of user stories accepted per Sprint
• DHours spent in usability testing sessions

In the PSU model, what is the PRIMARY role of a persona?

• AA legal document representing the target user for marketing copy
• BA fictional character invented to satisfy stakeholder requests for user documentation
• CA research-grounded representation of a user segment that helps the team build shared emp…
• DA substitute for direct user interviews, eliminating the need for ongoing research

A journey map is BEST used to:

• ADocument the internal software architecture of the product
• BTrack Developer task completion across Sprints
• CVisualize the end-to-end experience of a user as they interact with a product, including…
• DReplace the Sprint Backlog for UX-focused Sprints

The Product Owner and UX Designer are discussing which user problem to solve in the next Sprint. According to PSU I, whose responsibility is it to ensure the problem is worth solving from a value perspective?

• AThe UX Designer, because they own all user experience decisions
• BThe Scrum Master, because they are accountable for team effectiveness
• CThe Product Owner, who is accountable for maximizing product value and ordering the Produ…
• DAn external product manager who reviews UX output before it enters the backlog

Which of the following BEST describes how the Product Owner and UX Designer should collaborate in PSU I?

• AThe UX Designer works for the Product Owner and delivers design artifacts on request
• BThey collaborate as peers within the cross-functional Scrum Team — UX provides user insig…
• CThe Product Owner owns discovery and the UX Designer owns delivery
• DThey work independently and synchronize only at Sprint Review

Which event in Scrum is MOST aligned with collecting user feedback to inform the next Sprint's discovery work?

• ADaily Scrum
• BSprint Planning
• CSprint Review
• DSprint Retrospective

A team member says: 'We should not release this feature until the UX is perfect.' How does PSU I guidance respond to this?

• AThey are correct — releasing imperfect UX damages the brand permanently
• BThey are partially correct — wait until at least three usability tests pass before releas…
• CRelease early to real users to gather evidence; early releases generate the validated lea…
• DThe Scrum Master should make the release decision based on technical readiness

In Lean UX, what is a Minimum Viable Product (MVP) PRIMARILY used for?

• AReleasing the cheapest possible version to reduce development cost permanently
• BTesting the riskiest assumptions with the least amount of effort to generate validated le…
• CSatisfying the minimum acceptance criteria agreed with the client
• DReplacing the Sprint Review by shipping directly to users without team inspection

The Scrum Guide 2020 states that the Definition of Done creates transparency about what work is complete. For a Scrum Team with UX integration, the Definition of Done SHOULD:

• AExclude UX criteria because UX quality is subjective
• BBe maintained separately for UX and development work
• CInclude UX quality criteria such as accessibility standards or usability benchmarks agree…
• DBe defined by the Product Owner alone to ensure business requirements are met

Which of the following represents a 'near-future' UX horizon in the PSU model of planning UX work across time?

• AFully designed and pixel-perfect mockups ready for the current Sprint
• BUX research into user problems for features planned 3-6 Sprints out — more detailed than…
• CLong-term strategic UX vision for the product over the next 5 years
• DBug fixes needed in the current Sprint based on user complaints

A cross-functional Scrum Team including a UX Designer is starting Sprint Planning. Which statement about UX work in Sprint Planning is MOST aligned with PSU I?

• AUX work is planned separately before Sprint Planning and not discussed in the Sprint Plan…
• BUX work items from the Product Backlog are included in the Sprint forecast alongside deve…
• CThe UX Designer attends Sprint Planning only to answer questions and does not participate…
• DSprint Planning is for Developers only; UX work is planned in a separate UX planning sess…

According to the Scrum Guide 2020, which three accountabilities exist within a Scrum Team?

• ABusiness Analyst, Project Manager, and Developer
• BProduct Owner, Scrum Master, and Developers
• CUX Designer, Product Owner, and Scrum Master
• DDevelopers, Architect, and Product Owner

Empiricism in Scrum rests on three pillars. Which answer correctly lists all three?

• ATransparency, Inspection, Adaptation
• BCollaboration, Communication, Continuous Improvement
• CVision, Execution, Measurement
• DPlanning, Delivery, Retrospection

A UX Designer on a Scrum Team has conducted user interviews and found that users struggle significantly with the navigation. Where should this insight be captured to ensure it informs team decisions?

• AIn a personal design document the UX Designer maintains separately
• BIn the Sprint Retrospective notes as a process improvement
• CAs one or more items in the Product Backlog, refined with the Product Owner to reflect th…
• DIn the UX Designer's next design sprint proposal submitted to the Scrum Master

Which of the following activities is MOST appropriate for a UX Designer to do during a Sprint's first few days?

• ACreate final pixel-perfect mockups for the Sprint's committed items only
• BConduct exploratory research on a near-future hypothesis while also collaborating with De…
• CAttend the Daily Scrum but otherwise work independently on a separate design backlog
• DWait for Developers to complete their work before starting any UX validation

Product Backlog Refinement in a Scrum Team with UX includes which of the following UX activities?

• AFinalizing all visual designs for the next five Sprints
• BThe UX Designer presenting completed mockups to the Product Owner for sign-off
• CDiscussing UX research findings, clarifying UX work items, and exploring design options t…
• DThe Scrum Master reviewing UX work for quality before it enters the backlog

Lean UX emphasizes 'shared understanding' across the team. What does this mean in practice?

• AAll team members read and sign off on the UX specification document
• BThe UX Designer presents findings to stakeholders in a quarterly business review
• CThrough collaborative working sessions, the entire Scrum Team develops a common mental mo…
• DThe Product Owner writes acceptance criteria that encode all UX requirements so Developer…

A Scrum Team is running a usability test on a prototype. Five users complete the test. Three of them encounter the same difficulty on the same screen. What should the team do NEXT?

• ADismiss the finding because three out of five is not a statistically significant sample
• BImmediately rebuild the entire UI from scratch before the Sprint ends
• CTreat the repeated difficulty as validated evidence of a usability problem, add a backlog…
• DAsk the Scrum Master to mandate a redesign of the screen

The Scrum Guide 2020 defines the Sprint as a container for all other events. What is the MAXIMUM length of a Sprint?

• ATwo weeks
• BOne month
• CThree months
• DOne week

A UX Designer is struggling to find time for user research because Developers keep asking for design help on current Sprint items. What does PSU I suggest?

• AThe UX Designer should stop doing user research and focus exclusively on supporting Devel…
• BThe team should hire a second UX Designer so one handles discovery and one handles delive…
• CThe Scrum Team should discuss workload balance in the Sprint Retrospective and make the U…
• DThe Scrum Master should shield the UX Designer from Developer requests during research ti…

When a Scrum Team uses the 'immediate-near-future-future' horizon model for UX work, what is the PRIMARY benefit?

• AIt allows the team to skip Sprint Planning and work from a fixed roadmap
• BIt ensures UX work is always one Sprint behind development, reducing confusion
• CIt keeps discovery continuously ahead of delivery without creating a separate track or wa…
• DIt lets the UX Designer set the Product Backlog order independently of the Product Owner

A Product Owner says: 'We know what users want — we've built products for 10 years.' A UX Designer proposes user interviews before the next feature is built. Which response BEST reflects PSU I principles?

• AThe Product Owner is correct — deep experience replaces the need for user research
• BThe UX Designer should proceed with interviews only if the Product Owner agrees
• CUser research is an empirical activity that validates or challenges assumptions, includin…
• DThe Scrum Master should resolve the conflict by voting on whether to conduct interviews

Which of the following BEST describes how UX work should appear on the Sprint Backlog?

• AUX work does not appear on the Sprint Backlog — it is tracked in a separate design tool
• BUX work items (research sessions, prototype iterations, usability tests) are included on…
• CUX work appears only as subtasks under development user stories, hidden from the Product…
• DUX items are listed after all development items and are only started if the team has spar…

A team is conducting design studio — a collaborative design workshop where all team members sketch solutions to a problem. What Lean UX value does this MOST support?

• ADetailed documentation of design specifications
• BOutsourcing design decisions to the most experienced UX Designer
• CShared understanding and collective ownership of design solutions across the whole team
• DGenerating the maximum number of design options before committing to one

Which of the following MOST accurately describes how Lean UX and Scrum complement each other?

• ALean UX replaces the Scrum framework for teams that include UX Designers
• BLean UX and Scrum are incompatible — UX teams should use Kanban instead
• CLean UX provides design thinking and research practices (hypotheses, MVPs, experiments) t…
• DLean UX applies only to the Product Owner role; Scrum applies to Developers

The Scrum Guide 2020 states there is no sub-team within a Scrum Team. How does this apply to integrating UX?

• AUX Designers must form a separate UX sub-team with its own ceremonies
• BUX Designers are part of the unified Scrum Team — there is no 'UX team' or 'dev team' wit…
• CUX Designers report to a UX Lead who sits outside the Scrum Team
• DThe Scrum Guide allows UX sub-teams when the product requires extensive user research

In the PSU I model, how does user feedback collected during a Sprint MOST appropriately feed back into the product?

• AIt is compiled into a report submitted to the Program Manager at the end of the Sprint
• BThe UX Designer updates the design system privately and applies changes in the next major…
• CFindings are discussed with the Product Owner and Scrum Team, leading to new or updated P…
• DUser feedback is forwarded to customer support and does not enter the Scrum process

Which of the five Scrum Values is MOST directly supported by a UX Designer sharing uncomfortable user research findings — even findings that contradict a stakeholder's preferred solution?

• AFocus
• BRespect
• CCourage
• DCommitment

A Product Owner wants to add 10 new features to the Product Backlog based on a competitor analysis. A UX Designer recommends first understanding whether users actually need those features. This reflects which Lean UX principle?

• AOutputs over outcomes — feature parity with competitors is the goal
• BAssumptions should be tested before committing to building — the competitor analysis crea…
• CCompetitors always define the right feature set; match their roadmap first
• DThe Product Owner's decision is final and the UX Designer should not question backlog ite…

Which of the following is the BEST description of an 'experiment' in the PSU/Lean UX context?

• AA Sprint in which Developers try a new technical architecture
• BA time-boxed activity designed to test a hypothesis with the minimum effort needed to gen…
• CA competitor benchmark study comparing feature sets
• DA Sprint Retrospective action item to improve team velocity

A Scrum Team is integrating UX for the first time. Stakeholders expect a comprehensive UX specification document before development begins. What response BEST reflects PSU I and Lean UX principles?

• AProduce the full UX specification to manage stakeholder expectations, then rebuild it as…
• BExplain that comprehensive upfront UX specifications are a waterfall artifact; instead, t…
• CHave the UX Designer produce a specification while Developers begin coding a parallel ver…
• DAsk the Scrum Master to manage stakeholder expectations so the UX Designer can work witho…

Which Scrum event is MOST appropriate for the Scrum Team to discuss how their UX integration practices are working and plan improvements?

• ASprint Planning
• BDaily Scrum
• CSprint Review
• DSprint Retrospective

A newly integrated UX Designer attends their first Daily Scrum. What is the MOST appropriate way they should participate?

• AThey should not attend — Daily Scrum is for Developers only
• BThey should observe silently and take notes to share with the UX team
• CAs a member of the Scrum Team, they participate fully — sharing progress toward the Sprin…
• DThey should lead the Daily Scrum because they have insight into user needs