During count, Officer Vega notices Inmate A is missing from the dayroom. Two other inmates exchange glances and quietly move toward a stairwell. What is the BEST immediate action?
Ntn React Human Relations
Question · Medium
An inmate approaches Officer Patel and says quietly, 'I need to tell you something but I can't be seen talking to you.' What is the BEST initial response?
Chapter 1: REACT Scope, Video Decisions & Public Relations
1.1 REACT Scope, Components & Agency Decisions
Study guide
Two inmates begin shouting at each other in the chow line. Neither has thrown a punch. What is the BEST first response?
Question · Easy
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An inmate refuses to return to his cell at lockdown, stands with arms crossed, and says 'Make me.' What is the BEST next step?
During a routine cell search, Officer Brooks finds a sharpened toothbrush hidden inside a hollowed-out book. What should the officer do FIRST?
An inmate alleges that another inmate sexually assaulted him last night. Under PREA (Prison Rape Elimination Act), the FIRST priority is to:
1.2 Continuous Video & Ten-Second Decisions
Officer Chen sees an inmate slip a small package to another inmate during recreation. What is the BEST response?
An inmate stops Officer Rivera in the hallway and says, 'You're the only officer who treats me with respect. Can you bring me a small favor from outside?' The BEST response is:
An inmate is found unconscious in his cell, breathing shallowly. What is the FIRST action?
Two officers are escorting a violent inmate to segregation. The inmate suddenly drops his weight and refuses to walk. What is the BEST response?
1.3 Public Relations, Fairness & Accessible Communication
During a strip search of a newly admitted inmate, contraband is suspected to be concealed internally. What is the BEST action?
Question · Hard
An inmate approaches the control booth and asks, 'When does Officer Smith work next?' The BEST response is:
An inmate begins crying and says he wants to harm himself. What is the BEST first response?
During recreation, an inmate suddenly attacks another inmate with a sharpened object. Two officers are present. What is the BEST response?
Chapter 2: Human Relations, Boundaries & Teamwork
2.1 Requests, Professional Boundaries & Secrecy
A visitor at intake is acting nervously and a metal detector alerts. The BEST action is to:
An inmate complains of chest pain and shortness of breath. What is the BEST first action?
A group of inmates begins refusing to leave the dayroom at lockdown — a possible disturbance. What should the officer do FIRST?
An inmate hands Officer Hall a folded note while passing in the hallway. What is the BEST response?
2.2 Conflict, Clear Directions & De-escalation
An inmate appears to be experiencing a seizure on the dayroom floor. What is the BEST action?
During a transport, the inmate becomes verbally aggressive and threatens the officer. What is the BEST response?
An inmate hands the officer a request slip alleging staff misconduct by another officer. What is the BEST response?
A new officer's gut tells him an inmate is about to attack, but the inmate has not made an overt move. What is the BEST action?
2.3 Safety Decisions, Urgency & Appropriate Assistance
During pill call, an inmate appears to palm his medication rather than swallow it. What is the BEST response?
An inmate's family member arrives to visit but the inmate is in segregation. What is the BEST response?
Two officers disagree about whether to file a use-of-force report for an incident where one officer used a wristlock. The BEST response is to:
An inmate alleges that a staff member made a sexually inappropriate comment to him. Under PREA, the officer receiving the report should:
2.4 Teamwork, Handoffs & Honest Accountability
During an emergency cell extraction, the inmate complies before force is applied. The team should:
An officer smells a strong chemical odor coming from a cell during rounds. What is the BEST response?
Passage: 'A correctional facility's primary mission is the safe and humane custody of inmates while protecting the public, staff, and inmates themselves. Security, classification, and programming all serve this mission.' According to the passage, what is the PRIMARY mission of a correctional facility?
Ntn React Reading
Passage: 'Inmate counts are conducted at fixed times throughout the day. A count must be cleared — meaning every inmate is accounted for — before normal activities can resume.' What must happen before normal activities resume after count?
Chapter 3: Cloze Reading & Training-Material Comprehension
3.1 Cloze Reading: Grammar & Context
Passage: 'Use of force must be objectively reasonable, proportional to the threat, and only used after lesser means have failed or are not feasible. Officers must document every reportable use of force.' Under this policy, force used when verbal de-escalation has not been attempted and would have been feasible is:
Passage: 'Contraband includes any item not authorized by the facility, including authorized items in unauthorized quantities or locations.' Under this definition, an authorized book hidden inside a ventilation duct is:
Passage: 'PREA prohibits sexual abuse and sexual harassment of inmates by staff, contractors, volunteers, and other inmates. All allegations must be reported and investigated.' Under PREA, which of the following is NOT covered?
Passage: 'Officers must remain vigilant during routine activities, as complacency is a leading factor in serious correctional incidents.' In this sentence, 'complacency' most nearly means:
3.2 Conditions, Exceptions & Procedural Meaning
Passage: 'Inmates classified as high security require enhanced supervision, restricted movement, and limited contact with the general population.' What is implied about low-security inmates?
Passage: 'All visitors must present valid government-issued photo identification, pass a metal detector screening, and submit to a personal property inspection before entering the visitation area.' A visitor who refuses the personal property inspection:
Passage: 'Officers must document any unusual inmate behavior in the housing unit log, with time-stamped entries and specific observations rather than conclusions.' Which entry follows this rule?
Passage: 'The officer's tone should be firm but respectful when issuing directives to inmates.' In this sentence, 'firm' most nearly means:
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