CENEVAL EGEL Plus Informática (EGEL Plus INFO)

An IT department is evaluating a cloud migration project with an initial investment of USD 120,000. Expected net cash savings are USD 50,000 at the end of Year 1, USD 50,000 at the end of Year 2 and USD 40,000 at the end of Year 3. Using a 10% discount rate, what is the project's net present value (NPV)? (Present value factors at 10%: Year 1 = 0.9091, Year 2 = 0.8264, Year 3 = 0.7513.)

• AUSD 6,827
• BUSD 20,000
• C−USD 4,150
• DUSD 14,500

In strategic IT planning, which tool systematically analyzes Strengths, Weaknesses, Opportunities, and Threats to align IT capabilities with business goals?

• APorter's Five Forces Model
• BSWOT (FODA) Analysis
• CBoston Consulting Group (BCG) Matrix
• DBalanced Scorecard Strategy Map

An enterprise defines its Disaster Recovery objectives: Recovery Time Objective (RTO) = 2 hours and Recovery Point Objective (RPO) = 15 minutes. What do these metrics mandate for the IT infrastructure?

• ASystems must be restored within 15 minutes of an outage, and data backups must occur ever…
• BBackups must be kept for 2 hours, and data replication latency must be under 15 milliseco…
• CSystems must be restored within 2 hours of an outage, and no more than 15 minutes of tran…
• DThe emergency generator must start within 15 minutes, and full operational failover must…

When comparing Total Cost of Ownership (TCO) between an on-premise data center and a public cloud Infrastructure as a Service (IaaS) solution, which cost element represents a Capital Expenditure (CapEx) in the on-premise model that becomes an Operational Expenditure (OpEx) in IaaS?

• ASoftware developer salaries and benefits
• BThird-party software architecture consulting fees
• CEnd-user technical support desk ticketing
• DPhysical server hardware acquisition and SAN storage arrays

A business process analyst uses BPMN (Business Process Model and Notation) to document an order fulfillment workflow. Which BPMN symbol represents an event that triggers or interrupts the flow, such as receiving a customer message or reaching a timer deadline?

• AA circle
• BA rounded rectangle
• CA diamond
• DA solid sequence arrow

An organization is issuing a formal procurement document to request competitive technical solutions, commercial pricing, and delivery timelines from qualified software vendors for an ERP upgrade. Which document should be issued?

• ARequest for Information (RFI)
• BRequest for Proposal (RFP)
• CNon-Disclosure Agreement (NDA)
• DService Level Agreement (SLA)

A branch office has 45 employees who concurrently transfer large medical imaging files. If each workstation requires an average continuous throughput of 8 Mbps to the centralized hospital server, what is the minimum dedicated network bandwidth required to prevent saturation?

• A450 Mbps
• B56.25 Mbps
• C360 Mbps
• D100 Mbps

Which cloud computing deployment model provides computing resources exclusively for a single organization comprising multiple consumer business units, hosted on-premise or by a third party?

• APublic Cloud
• BCommunity Cloud
• CHybrid Multi-Tenant Cloud
• DPrivate Cloud

A proposed automated warehouse system costs USD 250,000 to implement and produces cumulative operating cost reductions of USD 350,000 over 3 years. What is the return on investment (ROI)?

• A40%
• B140%
• C28.6%
• D71.4%

In Michael Porter's Value Chain Model, which category includes IT infrastructure, systems development, and data management supporting primary operational activities?

• APrimary Activities (Inbound Logistics)
• BSupport Activities (Technology Development)
• CPrimary Activities (Operations)
• DPrimary Activities (Service)

When assessing the feasibility of an IT project, which dimension specifically investigates whether the organization has the necessary technical skills, hardware architecture, and software platforms to build and operate the system?

• AEconomic Feasibility
• BOperational Feasibility
• CTechnical Feasibility
• DLegal and Regulatory Feasibility

A retail bank needs to store 18 TB of database files with maximum fault tolerance and high I/O throughput. They configure a RAID 10 array using 4 TB hard drives. What is the minimum number of 4 TB disks required to achieve this capacity?

• A5 disks
• B8 disks
• C12 disks
• D10 disks

What is the primary difference between a Network Attached Storage (NAS) appliance and a Storage Area Network (SAN)?

• ANAS provides file-level access over the LAN (NFS, SMB); a SAN provides block-level access…
• BNAS provides block-level storage for transactional databases, while SAN provides shared f…
• CNAS uses dedicated optical switches, while SAN uses standard Ethernet patch cables
• DNAS is strictly deployed in public cloud environments, while SAN is strictly on-premise

Which business continuity site strategy provides a fully operational, mirrored data center facility with continuous real-time data replication capable of achieving near-zero RTO and RPO during a disaster?

• AWarm Site
• BHot Site
• CCold Site
• DMobile site (a transportable recovery trailer)

In strategic IT alignment, Henderson and Venkatraman's Strategic Alignment Model (SAM) identifies four fundamental domains that must be harmonized. What are these four domains?

• AMarketing, Finance, Operations, and Human Resources
• BSoftware Development, Database Management, Network Operations, and Information Security
• CBusiness Strategy, IT Strategy, Organizational Infrastructure, and IT Infrastructure
• DCost, Quality, Schedule, and Customer Satisfaction

A financial software project costs USD 80,000 and yields net cash inflows of USD 20,000 per year. What is its simple (undiscounted) payback period?

• A3 years
• B5 years
• C2.5 years
• D4 years

Which type of server virtualization hypervisor runs directly on the underlying bare-metal hardware without requiring an underlying host operating system?

• AType-1 Hypervisor (Bare-Metal)
• BType-2 Hypervisor (Hosted)
• CContainer Engine (e.g., Docker)
• DApplication Virtual Machine (e.g., JVM)

In IT procurement, what is the main objective of establishing a formal Weighted Scoring Matrix during vendor proposal evaluations?

• AAutomatically negotiating the lowest software licensing fee without human intervention
• BProviding an objective, defensible methodology to score proposals against predefined crit…
• CEliminating the need to check vendor client references and financial stability
• DMandating that only local domestic technology providers are eligible for contract award

An enterprise architecture team is designing an integration architecture. Which software middleware pattern provides intelligent message routing, protocol mediation, and data transformation between decoupled enterprise services?

• ADatabase Replication Trigger
• BPoint-to-Point Socket Connection
• CEnterprise Service Bus (ESB)
• DShared File Transfer via FTP

In digital transformation, what does the term 'Technical Debt' refer to?

• AOutstanding hardware lease liabilities owed to equipment finance companies
• BThe financial penalty incurred for breaching an external customer Service Level Agreement…
• CThe depreciation balance remaining on an on-premise mainframe server
• DThe implied future cost of additional rework caused by choosing an easy, fast solution no…

A financial services firm requires an availability level of 'Four Nines' (99.99%) for its online banking portal over a non-leap year (365 days = 8,760 hours). What is the maximum allowable unscheduled downtime for the entire year?

• A52.56 minutes
• B8.76 hours
• C5.26 minutes
• D3.65 days

Which of the following cloud service models transfers the greatest management and operational maintenance responsibility to the cloud service provider?

• APlatform as a Service (PaaS)
• BSoftware as a Service (SaaS)
• CInfrastructure as a Service (IaaS)
• DBare Metal Cloud Hosting

In requirements engineering for organizational information systems, which of the following is classified as a Non-Functional Requirement (NFR)?

• AThe system must allow a manager to approve employee vacation requests through an email li…
• BThe system must generate an end-of-month payroll summary report in PDF format
• CThe system must process financial transactions within 200 milliseconds under a concurrent…
• DThe system must send a password reset SMS code to the registered mobile number

Which change management model emphasizes eight sequential steps to transform an organization: create urgency, form a powerful coalition, create a vision, communicate the vision, empower action, create quick wins, build on wins, and anchor in culture?

• ALewin's 3-Stage Model (Unfreeze-Change-Refreeze)
• BProsci ADKAR Model
• CMcKinsey 7S Framework
• DKotter's 8-Step Change Model

What is the primary operational purpose of implementing an IT Service Catalog in an enterprise?

• AA published list of the live IT services that customers can request
• BRecording every configuration item and its relationships
• CListing the IT services under development that are not yet available to customers
• DStoring workarounds and known errors for recurring incidents

In the Critical Path Method (CPM), an activity has an Early Start (ES) of day 4, an Early Finish (EF) of day 9, a Late Start (LS) of day 7, and a Late Finish (LF) of day 12. What is the Total Float (slack) of this activity, and is it on the critical path?

• ATotal Float = 0 days; it IS on the critical path
• BTotal Float = 3 days; it is NOT on the critical path
• CTotal Float = 5 days; it is NOT on the critical path
• DTotal Float = 8 days; it IS on the critical path

An IT project status report shows planned value (PV) = USD 100,000, earned value (EV) = USD 80,000 and actual cost (AC) = USD 90,000. What are the cost variance (CV) and schedule variance (SV)?

• ACV = +USD 10,000; SV = +USD 20,000
• BCV = −USD 20,000; SV = −USD 10,000
• CCV = −USD 10,000; SV = −USD 20,000
• DCV = +USD 10,000; SV = −USD 10,000

Using the same figures (EV = USD 80,000, AC = USD 90,000, PV = USD 100,000), what is the cost performance index (CPI) and what does it indicate?

• ACPI = 1.13; the project is 13% under budget
• BCPI = 0.80; the project is progressing 20% slower than scheduled
• CCPI = 1.00; the project is exactly on its cost baseline
• DCPI = 0.89; the project gets about USD 0.89 of work for every USD 1.00 spent (over budget)

In the Scrum agile framework, who holds final accountability for managing the Product Backlog, prioritizing user stories, and maximizing the business value delivered by the team?

• AProduct Owner
• BScrum Master
• CLead Software Architect
• DProject Management Office (PMO) Director

In PERT, an activity has an optimistic duration O = 4 days, a most likely duration M = 7 days and a pessimistic duration P = 16 days. What is its expected duration (Tₑ)?

• A9 days
• B8 days
• C7 days
• D10 days

What is the primary purpose of the Work Breakdown Structure (WBS / EDT) in project planning?

• ATracking daily task completion and individual developer timesheets
• BShowing the sequence and dependencies between project activities
• CDecomposing the total project scope into smaller, deliverable-oriented components (work p…
• DAssigning responsibility for each deliverable to team members

In Kanban, what is the primary objective of enforcing Work-in-Progress (WIP) limits across workflow columns?

• AKeeping every developer busy with several items at once
• BFixing the number of items the team must deliver in each iteration
• CAllowing new work to start whenever a stakeholder raises its priority
• DLimiting work in progress to expose bottlenecks and improve flow

A project manager assesses a risk that an uncertified payment gateway API fails compliance testing, with a probability of 30% and an impact of USD 50,000. What is the expected monetary value (EMV) of this risk?

• A−USD 15,000
• B−USD 50,000
• C−USD 35,000
• D−USD 1,500

An IT project has a budget at completion (BAC) of USD 200,000 and a current CPI of 0.80. If future work continues at the current cost efficiency, what is the estimate at completion (EAC)?

• AUSD 160,000
• BUSD 250,000
• CUSD 220,000
• DUSD 240,000

In project risk management, purchasing an insurance policy or negotiating a fixed-price contract to shift financial liability to a third party is an example of which risk response strategy?

• ARisk Mitigation
• BRisk Avoidance
• CRisk Transference
• DRisk Acceptance

During which formal Scrum event do team members reflect on people, relationships, processes, and tools from the concluded Sprint, and agree on actionable improvements for the next Sprint?

• ASprint Review
• BDaily Scrum
• CBacklog Refinement
• DSprint Retrospective

An agile team completed 24, 28, 22, and 26 Story Points over its last four 2-week Sprints. The remaining product backlog contains 150 Story Points. Based on their historical average velocity, how many Sprints will the team need to complete the backlog?

• A6 Sprints
• B5 Sprints
• C8 Sprints
• D4 Sprints

What document formally authorizes the existence of a project, establishes the project manager's authority to assign organizational resources, and documents the initial business requirements?

• AScope Management Plan
• BProject Charter
• CWork Breakdown Structure (WBS)
• DResponsibility Assignment Matrix (RACI)

In project schedule compression, what is the key difference between 'Crashing' and 'Fast Tracking'?

• ACrashing executes activities in parallel, while Fast Tracking removes project scope entir…
• BCrashing reduces quality standards, while Fast Tracking extends project milestones
• CCrashing adds resources at extra cost; fast tracking overlaps sequential activities at ex…
• DCrashing is used only in agile, while Fast Tracking is used only in waterfall

An activity has an optimistic duration of 5 days, a most likely duration of 8 days and a pessimistic duration of 17 days. What is its PERT standard deviation (σ)?

• A4 days
• B1.5 days
• C6 days
• D2 days

In a RACI responsibility assignment matrix, what rule should be enforced regarding the 'Accountable' (A) designation for any single project deliverable or activity?

• AExactly one person must be Accountable, so ownership is never ambiguous
• BEvery team member must be Accountable, to promote shared responsibility
• CThe Accountable person must also be the only one Responsible for doing the work
• DThe Accountable role must always be assigned to the project manager

What is the primary deliverable produced during the formal closing phase of an IT project that captures organizational knowledge for future projects?

• AInitial Project Charter and Business Case
• BLessons Learned Register and Final Project Report
• CDetailed Work Breakdown Structure dictionary
• DDraft Request for Proposal (RFP)

In an agile Sprint Burndown Chart, what does it indicate when the actual remaining effort line is tracking consistently above the ideal burndown line?

• AThe team is ahead of schedule and should pull more items from the Product Backlog
• BThe team has exceeded the Definition of Done and can deploy early
• CThe team is behind plan and may not finish all Sprint Backlog items
• DThe team's velocity is higher than in previous Sprints

What is the to-complete performance index (TCPI) based on the budget at completion, when BAC = USD 100,000, EV = USD 60,000 and AC = USD 50,000?

• A1.25
• B1.00
• C0.60
• D0.80