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FREE MD-102 Exam Guide 2026: Pass Microsoft Endpoint Administrator (Intune, Autopilot, Windows 11)

Free 2026 MD-102 study guide: Microsoft Endpoint Administrator exam format, $165 fee, 700/1000 passing score, Intune + Autopilot + Windows 11 deployment + Conditional Access, MD-100/MD-101 replacement, and 8-12 week study plan.

Ran Chen, EA, CFP®April 23, 2026

Key Facts

  • Exam MD-102: Endpoint Administrator launched March 28, 2023 and is the sole exam required for the Microsoft 365 Certified: Endpoint Administrator Associate credential.
  • MD-102 replaced the two-exam MD-100 + MD-101 pair; both predecessors were formally retired by Microsoft on September 30, 2023. Source: Microsoft Learn.
  • The MD-102 exam fee in the United States is $165 USD; prices vary by country (for example, ~$55 in India, £113 in the UK). Source: Pearson VUE.
  • MD-102 uses a scaled passing score of 700 out of 1000 and is delivered at Pearson VUE test centers or online-proctored via OnVUE. Source: Microsoft Learn.
  • The exam contains approximately 40-60 items including multiple choice, drag-and-drop, case studies, and performance-based labs within 100 minutes. Source: Microsoft Learn.
  • The 2026 MD-102 domains are: Deploy Windows client 25-30%, Manage identity and compliance 15-20%, Manage devices 40-45%, Manage applications 10-15%. Source: Microsoft.
  • Windows Autopilot supports self-deploying, user-driven, pre-provisioning (white glove), Autopilot for existing devices, and Autopilot Reset modes. Source: Microsoft Autopilot documentation.
  • Microsoft 365 Certified: Endpoint Administrator Associate certifications are valid for 1 year and renewed free via a Microsoft Learn assessment opening 6 months before expiration.
  • MD-102 retake policy: 24-hour wait after first failure, 14-day wait for attempts 2-5, maximum 5 attempts per 12-month period. Source: Microsoft Exam Retake Policy.
  • US Endpoint / Intune Administrator salaries in 2026 typically range $80K-$120K, with a median near $92K-$98K. Source: Glassdoor, ZipRecruiter, Robert Half 2026.

MD-102 Exam Guide 2026: The Only Walkthrough Built Around the Current Skills Measured Outline

If you manage Windows 11 devices, Microsoft Intune tenants, or Modern Workplace fleets in 2026, the certification that defines your career tier is Exam MD-102: Endpoint Administrator. It is the sole exam standing between you and the Microsoft 365 Certified: Endpoint Administrator Associate credential - a role-based cert that MSPs, regulated industries, and enterprise desktop engineering teams explicitly call out in job descriptions.

Most guides on the internet still reference MD-100 and MD-101, the two-exam predecessor pair Microsoft retired in 2023. If a study plan mentions "sit MD-100 first," it is out of date. This guide is written exclusively for the 2026 exam window: current skills-measured weights, the Intune + Autopilot + Defender for Endpoint stack, the $165 USD Pearson VUE fee, the 700/1000 passing score, and the free Microsoft Learn renewal.

MD-102 At-a-Glance (2026)

ItemDetail (2026)
Full NameExam MD-102: Endpoint Administrator
Credential EarnedMicrosoft 365 Certified: Endpoint Administrator Associate
DeliveryPearson VUE (test center or online-proctored OnVUE)
Questions~40-60 items (multiple choice, multi-select, drag-and-drop, case studies, lab/performance-based)
Time Limit100 minutes of exam time (~120 minutes total seat time with NDA, instructions, tutorial)
Passing Score700 out of 1000 (scaled)
Exam Fee$165 USD (varies by country; India ~$55, UK £113)
PrerequisitesNone to sit MD-102; however MD-102 is itself the prerequisite for the Endpoint Administrator Associate credential
LanguagesEnglish, Japanese, Chinese (Simplified), German, French, Spanish, Korean, Portuguese (Brazil), Italian
Certification Validity1 year; renew FREE on Microsoft Learn (6-month window opens before expiration)
Retake Policy24-hour wait after 1st fail; 14-day wait for attempts 2-5; max 5 attempts per 12 months
LaunchedMarch 28, 2023 (replacing MD-100 + MD-101, both retired September 30, 2023)
RelatedMS-102 (Microsoft 365 Administrator), AZ-104 (Azure Administrator), SC-300 (Identity & Access), MS-700 (Teams Administrator)

Source: Microsoft Learn exam page (learn.microsoft.com/credentials/certifications/exams/md-102), Microsoft MD-102 Study Guide, and Pearson VUE scheduling portal.


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Why MD-102 (and Why It Replaced MD-100 + MD-101)

Before March 28, 2023, to earn the Microsoft 365 Certified: Modern Desktop Administrator Associate title you had to pass two exams:

  • MD-100: Windows Client - installing, configuring, and maintaining Windows 10/11 on devices.
  • MD-101: Managing Modern Desktops - deploying, managing, and protecting Windows endpoints with Intune and Configuration Manager.

Both exams retired on September 30, 2023. Microsoft consolidated the content into a single exam - MD-102 - and renamed the credential to Microsoft 365 Certified: Endpoint Administrator Associate (dropping "Modern Desktop" to reflect the expanded scope beyond traditional desktops). The new exam is narrower in scope than MD-100 + MD-101 combined, but tests each domain deeper and with heavier emphasis on Microsoft Intune, Windows Autopilot, Conditional Access, and Microsoft Defender for Endpoint - the four pillars Microsoft has invested most aggressively in since 2023.

If you hold old MD-100 or MD-101 credentials, you can no longer renew them. The only path to the current Endpoint Administrator Associate title is MD-102.

Who Should Sit MD-102

The Microsoft skills outline targets professionals who:

  • Deploy Windows 11 clients via Autopilot, Configuration Manager, provisioning packages, or WDS/MDT.
  • Manage Microsoft Intune tenants end-to-end: device enrollment, configuration profiles, compliance policies, scripts, and remediations.
  • Protect endpoints with BitLocker, Microsoft Defender for Endpoint, Attack Surface Reduction, Edge for Business, and Windows Hello for Business.
  • Manage applications including Win32 apps, LOB packages, Microsoft Store apps, WinGet deployments, and MAM (app protection) policies for BYOD.
  • Integrate with Microsoft Entra for Conditional Access, device identity, and hybrid join scenarios.
Candidate ProfileWhy MD-102 Fits
Existing desktop admins with MD-100/MD-101Only current path to Endpoint Administrator Associate; old credentials cannot be renewed
Help desk / IT pros moving into endpoint rolesValidates modern endpoint management competency across Windows, Intune, and security
SCCM / ConfigMgr engineersNatural bridge to cloud-first Intune management and co-management scenarios
MSPs and Microsoft partnersMD-102 frequently required for Modern Work partner competency designations
M365 admins (MS-102) expanding into endpointDeeper dive into device management than the tenant-wide MS-102

If your role is purely identity-focused, sit SC-300 instead. If your role is Microsoft 365 tenant-wide, sit MS-102. MD-102 is the right choice when you own the endpoint layer - Windows clients, mobile devices, and the Intune tenant that manages them.


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MD-102 Skills Measured (2026 Domain Weights)

The official Microsoft Learn skills outline for MD-102 has been revised multiple times since launch - most recently in early 2026 - reflecting GA features (Windows Autopatch integration, Cloud PC / Windows 365 scope, WinGet package deployments in Intune, expanded macOS / iOS / Android support, and the Microsoft Defender XDR unified portal). Always verify against the current PDF at aka.ms/MD-102-study-guide before test day.

Domain2026 WeightWhat It Covers
1. Deploy Windows client25-30%Windows 11 deployment, Autopilot scenarios, Configuration Manager co-management, upgrade/migration, provisioning packages
2. Manage identity and compliance15-20%Entra device identity (join/registered/hybrid), Conditional Access + compliance policies, device enrollment restrictions, Autopatch
3. Manage, maintain, and protect devices40-45%Intune configuration profiles, update rings, BitLocker, Defender for Endpoint, Edge for Business, scripts + remediations, monitoring
4. Manage applications10-15%Win32 apps, LOB / MSI / MSIX, Microsoft Store, WinGet, M365 Apps, app protection policies (MAM-WE), app configuration

Source: Microsoft MD-102 Study Guide, 2026 revision.

Domain 3 (Manage, maintain, and protect devices) is the heaviest single domain at 40-45%. Do not under-study it.

Domain 1: Deploy Windows Client (25-30%)

This is the "get Windows on the metal" domain - deployment methods, Autopilot scenarios, and upgrade paths.

Plan and implement Windows client deployment

  • Windows 11 edition selection (Pro, Enterprise, Education, LTSC) and licensing (E3/E5, Windows 365).
  • Activation: MAK, KMS / Active Directory-Based Activation, and Subscription Activation (Windows 11 Enterprise E3/E5 via Entra).
  • Deployment methods: Windows Autopilot, Configuration Manager OSD task sequences, provisioning packages, Windows Deployment Services (legacy, mostly out of scope), and MDT for hybrid scenarios.

Windows Autopilot scenarios (heavy exam emphasis)

  • Autopilot self-deploying mode - kiosks, shared devices, zero-touch OOBE (requires TPM 2.0 attestation).
  • Autopilot user-driven mode - the most common scenario for corporate laptops; user signs in, device provisions.
  • Autopilot pre-provisioning (white glove) - IT department provisions the device partway, end user finishes sign-in.
  • Autopilot for existing devices - reimage domain-joined devices into Entra-joined via ConfigMgr task sequence.
  • Autopilot Reset - wipe a device in place without losing Entra / Intune enrollment.
  • Hash collection methods (OEM upload, Get-WindowsAutopilotInfo PowerShell, Intune Graph API), Autopilot deployment profiles, enrollment status page (ESP) configuration.

Upgrade and migrate

  • In-place upgrade from Windows 10 to Windows 11 (hardware requirements: TPM 2.0, Secure Boot, CPU compat list).
  • PC Health Check and Windows 11 readiness reports in Intune and Configuration Manager.
  • User state migration (USMT) for re-imaged devices.

Co-management with Configuration Manager

  • Tenant attach and co-management scenarios; workload sliders (compliance policies, device configuration, endpoint protection, resource access, client apps, Office Click-to-Run, Windows Update).
  • When to pilot vs full cutover; when Intune should own a workload vs ConfigMgr.

Domain 2: Manage Identity and Compliance (15-20%)

Entra device identity

  • Entra joined (cloud-only device identity) - the default for Autopilot provisioned devices.
  • Entra registered (BYOD registration, personal devices).
  • Hybrid Entra joined (synced from on-prem AD via Entra Connect Sync).
  • Device registration states in Entra admin center; troubleshooting dsregcmd /status.

Enrollment restrictions

  • Device platform restrictions (block personally owned Android, allow corporate iOS, etc.).
  • Device limit restrictions per user.
  • Corporate device identifiers (serial, IMEI upload) for marking devices as corporate-owned.

Compliance policies

  • Build compliance policies per platform (Windows, iOS/iPadOS, macOS, Android Enterprise, Linux).
  • Compliance rules: minimum OS version, BitLocker required, Secure Boot, no jailbreak, Defender threat level, password complexity.
  • Actions for noncompliance: send email, send notification, mark noncompliant after X days, retire, remove company data.
  • Compliance status in Conditional Access (one of the grant controls).

Conditional Access integration (testable nuance)

  • Compliance != Conditional Access. Compliance policies evaluate device state; Conditional Access policies enforce access decisions using compliance as one input.
  • "Require compliant device" grant control vs "Require Hybrid Entra joined device."
  • Report-only mode, What-If tool, named locations.
  • Combining compliance, sign-in risk, and session controls.

Windows Autopatch

  • Microsoft-managed update service layered on top of Intune.
  • Device groups: Test, First, Fast, Broad rings.
  • Prerequisites: Entra joined or hybrid, supported Windows 10/11 editions, Intune MDM authority.
  • Windows Update for Business (WUfB) policies still in scope for manual control.

Domain 3: Manage, Maintain, and Protect Devices (40-45%)

The largest domain and the one that covers the day-to-day Intune administrator skill set.

Device configuration profiles

  • Settings catalog (modern, granular, recommended).
  • Templates (administrative templates, endpoint protection, device restrictions, custom OMA-URI).
  • Assignment: include/exclude groups, filters (device property, OS version, manufacturer).
  • Profile conflicts and settings precedence; monitoring assignment status and per-setting reports.

Windows Update for Business + update rings

  • Update rings: deferral days for quality and feature updates, active hours, pause behavior.
  • Feature update profiles (pin to a specific Windows 11 version).
  • Expedited quality updates (zero-day CVE push).
  • Driver updates and firmware updates via Windows Update for Business.

BitLocker

  • Silent encryption via Endpoint Security disk encryption policy.
  • Recovery key escrow to Entra ID.
  • Pre-boot PIN scenarios, startup authentication, TPM-only vs TPM + PIN.
  • Recovery key self-service portal.

Microsoft Defender for Endpoint integration

  • Onboard via Intune endpoint security policy (Defender configuration profile) or via MDE security baseline.
  • Attack Surface Reduction (ASR) rules - audit mode first, then block; top ASR rules to know (block Office from creating child processes, block credential stealing from LSASS, block Win32 API calls from Office macros).
  • Tamper protection, controlled folder access, Web content filtering.
  • Device risk score flow into Conditional Access.

Microsoft Edge for Business

  • Edge configuration via Intune (settings catalog or ADMX templates).
  • Enterprise mode site list for IE-dependent legacy apps.
  • SmartScreen, tracking prevention, startup tabs.
  • Edge work vs personal profile separation.

Windows Hello for Business

  • PIN, biometrics, certificate trust vs key trust vs cloud Kerberos trust (the modern default).
  • Tenant-wide vs per-device-group enablement.

Scripts and remediations (Proactive Remediations)

  • PowerShell scripts in Intune: run as system/user, run in 64-bit, enforce signature.
  • Remediations (formerly Proactive Remediations): detection script + remediation script, schedule, run frequency, column-based reporting.
  • Common remediation patterns: fix registry drift, re-run compliance checks, repair OneDrive client.

Monitoring and reporting

  • Device, compliance, and configuration profile reports.
  • Endpoint analytics (startup performance, application reliability, proactive remediations, resource performance).
  • Intune audit logs and Graph-based custom reports.

Domain 4: Manage Applications (10-15%)

App types supported by Intune

  • Win32 apps (.intunewin packaged via IntuneWinAppUtil) - the core modern format.
  • Line-of-Business (LOB) - .msi, .appx/.appxbundle, .msix.
  • Microsoft 365 Apps (formerly Office 365 ProPlus) - install channel, architecture, languages, update preferences.
  • Microsoft Store apps via the new Microsoft Store integration (replacing the retired Microsoft Store for Business).
  • WinGet packages - Windows Package Manager integration for public app deployment.
  • Web links, built-in iOS/Android managed store apps.

Win32 app deep dive (heavy exam emphasis)

  • Package .exe/.msi with IntuneWinAppUtil into .intunewin.
  • Install command, uninstall command, install behavior (user/system), device restart behavior, return codes.
  • Detection rules (critical): MSI product code, file (exists + version + date), registry (exists + value), or custom PowerShell script. Getting detection rules wrong is a top pitfall.
  • Requirements (OS, architecture, disk space, custom script requirements).
  • Dependencies and supersedence (uninstall previous version, install new).
  • Delivery Optimization and content pre-caching.

App protection policies (MAM-WE)

  • Mobile Application Management without Enrollment.
  • Protect corporate data inside managed apps (Outlook, Teams, Office mobile, Edge) on personal BYOD devices without enrolling the device in Intune.
  • Policies: prevent copy/paste to unmanaged apps, encryption, app PIN, require managed keyboard.
  • Conditional Launch: require minimum app version, OS version, wipe data after X failed PIN attempts.

App configuration policies

  • Pre-configure managed apps (Outlook mailbox, Edge bookmarks, per-app VPN).
  • Target managed devices (enrolled) or managed apps (MAM).

Microsoft Store for Business (retired)

  • Microsoft retired the Microsoft Store for Business and Microsoft Store for Education in the 2023-2024 window. The replacement is the new Microsoft Store integration in Intune plus WinGet. If a resource still recommends MSfB, it is out of date.

Azure Virtual Desktop / Windows 365 Quick Refresh

MD-102 includes a small but testable slice of cloud PC content:

  • Windows 365 Cloud PC - per-user Cloud PC SKUs, provisioning policies, user settings (self-service reset, restore), licensing prerequisites.
  • Azure Virtual Desktop (AVD) - multi-session Windows 11 Enterprise, session host pools, FSLogix profile containers (baseline awareness, not deep AVD exam material).
  • When to choose Cloud PC (per-user dedicated) vs AVD (multi-session shared) vs physical endpoint.

Cost and Registration (2026)

ItemCostNotes
Exam fee (US)$165Varies by country
Microsoft 365 Developer Program tenant$0Free sandbox with sample users/data (conditions apply)
Intune trial (30-90 days)$0Full Intune feature access via M365 E5 or EMS E5 trial
Microsoft Learn training$0Free official learning path + sandbox labs
OpenExamPrep practice$0Free scenario bank with AI explanations
MeasureUp practice tests~$129Closest to the real item style (optional)
Instructor-led bootcamp (Andy Malone, Andrew Taylor, Pluralsight)$200-$2,000Optional
Renewal$0Free Microsoft Learn assessment yearly
Typical all-in first-time cost$165-$500Lower end if self-study only

Register via the MD-102 page on Microsoft Learn - the Schedule Exam button hands off to Pearson VUE. Pick test center or online-proctored (OnVUE). Confirm your Microsoft Learn profile name matches your government-issued ID exactly; mismatches cause same-day cancellations.

Renewal: FREE on Microsoft Learn After 1 Year

Like every Microsoft role-based certification, MD-102 is valid for one year from the date you pass. Renewal is FREE via Microsoft Learn - a browser-based, unproctored assessment opens in your Microsoft Learn profile 6 months before expiration. It is typically 25-35 questions focused on what has changed in Intune, Windows, and endpoint security since your initial pass (new Autopilot scenarios, Windows Autopatch updates, Defender for Endpoint features). You can retake the renewal unlimited times.

If a certification lapses, it cannot be renewed. You would need to re-sit the full MD-102 at $165. Set a calendar reminder 9 months after your pass date.

8-12 Week MD-102 Study Plan

Most candidates come from desktop support, MD-100/MD-101 alumni work, ConfigMgr backgrounds, or hands-on Intune admin roles. This plan assumes ~8-10 hours per week.

WeekFocusDeliverable
Week 1Windows 11 deployment fundamentals, editions, activationClean-install Windows 11 Pro into a VM; verify Subscription Activation via an Entra account
Week 2Windows Autopilot - self-deploying, user-driven, pre-provisioningRegister a VM hash to Autopilot; run user-driven OOBE end-to-end
Week 3Configuration Manager co-management, tenant attach, workload slidersLab a co-managed device with ConfigMgr + Intune; shift one workload
Week 4Entra device identity, enrollment restrictions, compliance policiesBuild 3 compliance policies (Windows, iOS, Android) with noncompliance actions
Week 5Conditional Access + device compliance + Autopatch3 CA policies: require MFA, require compliant device, block legacy auth; register a device to Autopatch
Week 6Device configuration profiles (settings catalog), update rings, BitLockerDeploy BitLocker silent encryption; build 2 settings catalog profiles
Week 7Defender for Endpoint, ASR rules, Edge for Business, Windows HelloOnboard device to Defender; deploy 3 ASR rules in block mode; push an Edge settings profile
Week 8Scripts, remediations, endpoint analyticsDeploy a PowerShell script + a detection/remediation pair; review endpoint analytics
Week 9Win32 apps, LOB, WinGet, Microsoft Store, detection rulesPackage one Win32 app with IntuneWinAppUtil; build MSI, file, and registry detection rules
Week 10App protection (MAM-WE), app config policies, Windows 365 quick hitDeploy MAM policy to Outlook/Edge mobile on a BYOD device
Week 11Full-length timed mock + gap remediationTarget >70%; close weakest 2 sub-domains with Microsoft Learn modules
Week 12Two timed full-length mocks; rest day beforeScore >75% consistently before booking

If you are an experienced Intune admin, compress to 6-8 weeks by skipping Weeks 1-3.

Recommended MD-102 Resources (FREE-First)

ResourceTypeWhy It Helps
OpenExamPrep MD-102 Practice (FREE)Free, unlimitedScenario items mapped to the 2026 skills outline with AI explanations
Microsoft Learn MD-102 learning pathFreeOfficial modules across all four domains; includes sandbox labs
Microsoft 365 Developer Program tenantFree90-day renewable sandbox tenant with sample users, Teams, SharePoint content
EMS E5 / Intune trialFreeFull Intune capabilities for 30-90 days
Microsoft MD-102 Study Guide (PDF)FreeAuthoritative skills-measured list; print it and check off weekly
Andy Malone MVP (YouTube)FreeGold-standard MD-102 walkthroughs; full exam cram + domain deep dives
Andrew Taylor - Intune Training (blog + YouTube)FreeThe deepest hands-on Intune content on the internet; scripts, Autopilot, and app packaging
Pluralsight MD-102 pathPaidStructured video course from multiple Microsoft MVPs
MeasureUp MD-102 Practice TestsPaid ($129)Closest to the real item style and difficulty
Microsoft Tech Community (Intune, Autopilot, Defender)Free forumReal-world troubleshooting and product-team AMAs
r/Intune on RedditFreeDaily field reports on what is breaking in production Intune

Hands-On Microsoft 365 Developer Tenant + Intune Trial Strategy

MD-102 is not a memorize-the-facts exam. Case studies embed multiple pages of tenant context and linked questions, and drag-and-drop + performance-based items reward real Intune muscle memory. Without a live tenant and at least one test device, you will run out of the 100 minutes.

Use the Microsoft 365 Developer Program (free, renewable) to provision a trial tenant with:

  • Up to 25 sample users with pre-populated Exchange, SharePoint, and Teams content.
  • E5-equivalent capabilities (Intune, Defender for Endpoint, Entra ID P2) for dev/test use.
  • A sandbox tenant that renews every 90 days while you are actively developing against it.

Layer on a fresh EMS E5 or Microsoft 365 E5 trial for the Intune admin center if your dev tenant runs out of Intune quota. Provision at least one Windows 11 VM (Hyper-V, Parallels, or an Azure VM) so you can live-enroll into Intune and live-run Autopilot.

Build at least these six scenarios end-to-end:

  1. Autopilot user-driven deployment - hash the VM, assign to a deployment profile, run OOBE, confirm Entra join + Intune enroll.
  2. Compliance + Conditional Access - require BitLocker on Windows, block sign-in from noncompliant devices.
  3. BitLocker silent encryption - deploy via endpoint security disk encryption, confirm recovery key in Entra.
  4. Defender for Endpoint + ASR - onboard, deploy three ASR rules (audit then block), verify in Defender portal.
  5. Win32 app end-to-end - package Notepad++ or 7-Zip with IntuneWinAppUtil, build correct MSI/file/registry detection rule, deploy as required, verify install + uninstall.
  6. MAM-WE app protection - deploy an app protection policy to Outlook mobile on a personal iOS/Android phone without enrolling the device.

If you have built all six, you will recognize every scenario on the exam.

Test-Day Strategy: The Case-Study Format

MD-102 uses case studies, standalone items, and performance-based labs the same way other Microsoft Associate-tier exams do. The case-study format is where most first-time failures happen.

Before you sit:

  • Confirm your Microsoft Learn profile name matches your government ID exactly.
  • If online-proctored, run the Pearson VUE OnVUE system check 24 hours in advance.
  • Clear your desk; the proctor will ask for a 360-degree room scan.

During the exam:

  • Case studies appear as standalone timed sections (typically 1-2 cases). Once you submit a section you cannot return to it - but within a section you can flag, move back and forth, and review.
  • Read the question first, then skim the case study for the specific detail. Do not read all 4 pages twice.
  • Budget ~4-5 minutes per case-study item and ~1.5-2 minutes per standalone item.
  • On any ambiguous item, pick the option that is most aligned with Microsoft's current recommended best practice (Autopilot user-driven over imaging, settings catalog over templates, MAM-WE for BYOD, cloud Kerberos trust for Windows Hello).
  • Flag anything under 90% confidence; Microsoft gives you the full section time to revisit flagged items.

After the exam:

  • Immediate pass/fail with scaled score (0-1000, pass = 700).
  • A skills-measured breakdown is emailed within 1-3 business days.
  • If you fail, wait 24 hours for retake #1, 14 days for retakes 2-5.

Common Pitfalls That Sink First-Time Scores

  1. Confusing Conditional Access with device compliance. Compliance policies evaluate device state (BitLocker on, Defender healthy, OS up to date). Conditional Access enforces access decisions using compliance as a signal. The exam uses subtle wording to separate them - pay attention to whether the question is about evaluating a device (compliance) or granting/blocking access (Conditional Access).
  2. Getting Win32 app detection rules wrong. The #1 support case in real-world Intune. A detection rule that does not uniquely identify the installed app will cause Intune to reinstall every check-in or report failure. Know MSI product code, file (exists + version + date), registry, and custom PowerShell detection - and when each is appropriate.
  3. Studying MD-100 / MD-101 content. Legacy Windows Server deployment, SCCM-first imaging, and retired MSfB workflows are out of scope. If a resource still teaches those as primary, it is out of date.
  4. Confusing Autopilot modes. Self-deploying (no user interaction, needs TPM attestation, for kiosks) vs user-driven (standard laptop onboarding) vs pre-provisioning (IT stages the device, user completes). Case studies frequently test which mode fits a scenario.
  5. Under-studying compliance policy action timing. "Mark noncompliant after 1 day" vs "immediately" vs "retire device after 30 days" - the exam rewards knowing the actions-for-noncompliance schedule cold.
  6. Forgetting MAM-WE is for unenrolled devices. App protection policies without enrollment protect corporate data on BYOD without the device joining Intune. If the question is "protect BYOD without MDM enrollment," the answer is MAM-WE.
  7. Ignoring Windows Autopatch prerequisites. Autopatch requires Entra joined or hybrid, supported editions, and Intune MDM authority. Unsupported prerequisites are a case-study trap.
  8. Skipping scripts + remediations. Detection script + remediation script pair is tested as the modern replacement for GPO one-shot fixes.
  9. No timed full-length practice. 100 minutes with case studies + performance-based labs + standalone items is tight. Two timed mocks minimum before test day.

Career Value and Salary (Endpoint Administrator / Modern Workplace Admin, 2026)

Endpoint administrator roles remain one of the most durable IT operations career tracks. Every enterprise that runs Windows fleets, Microsoft Intune, or Modern Workplace tooling needs people who can deploy devices, enforce security, and manage applications. MD-102 is explicitly referenced in many MSP and Modern Work job descriptions.

Source (2026)Endpoint / Modern Workplace Admin Pay
Glassdoor (US, "Endpoint Administrator")Median total comp ~$95,000/yr; range $80K-$120K
ZipRecruiter (Intune Administrator, US)Average $92,000/yr; range $72K-$118K
Salary.com (Desktop/Endpoint Administrator II)Median $98,000/yr; range $82K-$118K
Robert Half Tech Salary Guide 2026Desktop / endpoint engineer range $80K-$120K with cert premium
LinkedIn Talent Insights15,000+ US roles tagged "endpoint administrator" or "Intune administrator"; 10-20% YoY growth

Endpoint Admin Career Ladder

RoleTypical 2026 US PayNext Step
Help desk / Tier 1 support$45K-$65KEarn MS-900 then MD-102
Endpoint / Intune Administrator (mid)$80K-$120KMD-102 + MS-102 or SC-300
Senior Endpoint / Modern Workplace Engineer$110K-$140KMD-102 + MS-102 + SC-300 + team lead scope
Modern Workplace Architect$135K-$175KMD-102 + MS-102 + AZ-104 + architectural ownership
Endpoint Security / Intune Lead$140K-$185K+MD-102 + SC-200 + SC-300 + enterprise scope

The MD-102 + MS-102 pair is the single highest-ROI certification combination for endpoint admins in 2026, unlocking both the Endpoint Administrator Associate title and the M365 Administrator Expert title.

How MD-102 Fits into the Broader Microsoft Certification Path

ExamRoleWhen to Sit
MS-900 Microsoft 365 FundamentalsEntryOptional warmup if you are new to M365
MD-102 Endpoint AdministratorEndpoint AssociateThis exam
MS-102 Microsoft 365 AdministratorAdmin ExpertNatural next step after MD-102
SC-300 Identity & Access AdministratorIdentityDeeper Entra / Conditional Access focus
SC-200 Security Operations AnalystSecurity opsDeeper Defender for Endpoint + XDR focus
AZ-104 Azure AdministratorAzure opsComplementary Azure admin scope
SC-100 Cybersecurity ArchitectArchitectSenior/architect-tier capstone

MD-102 + MS-102 + SC-300 is the "Modern Work + Security" trio many enterprises expect.


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Frequently Missed 2026 Details (Competitor Guides Get These Wrong)

  • MD-100 and MD-101 are gone. If a guide recommends taking them first "for background," it is out of date - they retired September 30, 2023.
  • Microsoft Store for Business is retired. Its replacement is the new Microsoft Store integration in Intune plus WinGet.
  • Windows Autopatch is tested. The Microsoft-managed update service layered on top of Intune is explicitly in the 2026 outline.
  • Cloud Kerberos trust is the modern Windows Hello default. Certificate trust and key trust still exist, but Microsoft recommends cloud Kerberos trust for new deployments.
  • Settings catalog beats templates. For most new configuration profiles, the settings catalog is the modern, granular, and Microsoft-preferred path.
  • MAM-WE is the BYOD answer. App protection policies without enrollment secure corporate data on personal devices without MDM.
  • Endpoint DLP overlap: MD-102 focuses on endpoint protection; deep Purview endpoint DLP lives in MS-102 / SC-400. Know the boundary.
  • Renewal is free and unproctored - and opens 6 months before expiration, not after.

Official Sources Used

  • Microsoft Learn - Exam MD-102: Endpoint Administrator (skills outline, 2026 revision)
  • Microsoft Learn - MD-102 Study Guide (aka.ms/MD-102-study-guide)
  • Microsoft 365 Certified: Endpoint Administrator Associate credential page
  • Microsoft Intune documentation (learn.microsoft.com/mem/intune)
  • Microsoft Windows Autopilot documentation
  • Microsoft Defender for Endpoint documentation (security.microsoft.com)
  • Microsoft Entra ID / Conditional Access documentation
  • Pearson VUE Microsoft exam scheduling portal (fee and retake policy)
  • Microsoft Learn credential renewal policy (6-month renewal window, free online assessment)
  • Glassdoor / ZipRecruiter / Salary.com / Robert Half - 2026 salary references
  • LinkedIn Talent Insights - endpoint admin job demand signals

Certification details, fees, and skills measured may be revised by Microsoft. Always confirm current requirements directly on learn.microsoft.com before scheduling.

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A retail customer needs to provision 500 shared kiosk devices that will auto-configure with no user interaction and no user sign-in during OOBE. Which Windows Autopilot deployment mode is the best fit?

A
Autopilot user-driven mode
B
Autopilot self-deploying mode
C
Autopilot pre-provisioning (white glove)
D
Autopilot for existing devices
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