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The CLIA ACC is positioned at which level in CLIA's four-tier individual cruise counsellor certification ladder?

A
B
C
D
to track
2026 Statistics

Key Facts: CLIA ACC Exam

2nd

Level in CLIA Ladder (CCC → ACC → MCC → ECC)

CLIA

CCC

Required Prerequisite

CLIA

~2 yr

Typical Credit Accumulation Window

CLIA

20

Stateroom Bookings (target)

CLIA ACC Requirements

2

Personal Cruises (different lines / itineraries)

CLIA

3 yr

Ship Inspection Look-Back Window

CLIA

ACC is CLIA's second cruise-counsellor level, built on top of a completed CCC. You maintain CLIA Individual Agent Membership (IAM), then stack roughly 40 compliance/education credits plus 30 live-event credits, complete an additional certificate program (about 50 credits), book ~20 staterooms, take 2 personal cruises on different CLIA lines on different itineraries, and log ship inspections (typically from up to 3 years prior). The ACC is a prerequisite for MCC and ECC.

Sample CLIA ACC Practice Questions

Try these sample questions to test your CLIA ACC exam readiness. Each question includes a detailed explanation. Start the interactive quiz above for the full 100+ question experience with AI tutoring.

1The CLIA ACC is positioned at which level in CLIA's four-tier individual cruise counsellor certification ladder?
A.First (entry-level)
B.Second (intermediate)
C.Third (advanced)
D.Fourth (elite)
Explanation: The ACC (Accredited Cruise Counsellor) is the SECOND level in CLIA's four-step ladder: CCC → ACC → MCC → ECC. It builds on the foundational CCC with more credits, a certificate program, more bookings, and two qualifying cruises.
2Which CLIA credential is a required prerequisite before a travel advisor can begin the ACC program?
A.CLIA MCC
B.CLIA ECC
C.CLIA CCC
D.CLIA TAM
Explanation: You must earn the CCC (Certified Cruise Counsellor) before you can begin ACC. CLIA explicitly requires candidates to complete the ladder in order: CCC first, then ACC, then MCC, then ECC.
3CLIA ACC candidates must maintain what type of individual CLIA membership throughout the credit accumulation period?
A.Travel Agency Member (TAM)
B.Individual Agent Member (IAM)
C.Cruise Line Executive Member
D.Affiliate Member
Explanation: Active CLIA Individual Agent Membership (IAM) is required for every individual counsellor credential. If your IAM lapses, you lose the ability to accumulate or submit credits toward ACC.
4Approximately how long is the typical credit accumulation window for the ACC after earning the CCC?
A.6 months
B.2 years
C.5 years
D.10 years
Explanation: CLIA structures ACC around a roughly 2-year credit accumulation window once a candidate has earned CCC. Advisors stack education credits, live-event credits, bookings, cruises, and ship inspections during that period.
5At the ACC level, CLIA candidates must complete which additional learning requirement beyond normal course credits?
A.A proctored 4-hour written exam
B.An additional certificate program (approximately 50 credits)
C.A master's degree in hospitality
D.A U.S. Coast Guard STCW course
Explanation: ACC introduces a certificate program requirement (about 50 credits) on top of regular education and live-event credits. This deeper dive is a key differentiator between ACC and the simpler CCC structure.
6How many qualifying personal cruises must an ACC candidate take, and on what types of itineraries?
A.One cruise on any ship
B.Two cruises on the same CLIA line on the same itinerary
C.Two cruises on different CLIA member lines on different itineraries
D.Five cruises on different continents
Explanation: ACC requires two personal cruises on DIFFERENT CLIA member cruise lines and DIFFERENT itineraries. The goal is to broaden firsthand product experience — repeating the same brand or route does not qualify.
7Approximately how many stateroom bookings are targeted as part of the ACC requirements?
A.2
B.5
C.20
D.100
Explanation: ACC expects approximately 20 stateroom bookings through a CLIA Travel Agency Member — a significant step up from CCC's 5-booking threshold. Always confirm current numbers on the CLIA trade site before submitting.
8Ship inspections submitted toward ACC generally may have been completed within how many years prior to documentation?
A.30 days
B.1 year
C.Up to 3 years
D.Up to 10 years
Explanation: CLIA typically allows qualifying ship inspections from up to 3 years prior to ACC documentation submission to count. Keeping dated records from CCC forward lets you bank inspections toward ACC without duplicating effort.
9Which CLIA annual conference is the single largest in-person source of elective and live-event credits?
A.World Travel Market
B.Seatrade Cruise Global
C.Cruise360
D.Virtuoso Travel Week
Explanation: Cruise360 is CLIA's flagship annual travel-advisor conference and awards a large block of credits in a single event — often the fastest route to stack ACC credits. Other industry events do not award CLIA credits.
10Which of the following is typically classified as a MASS-MARKET cruise line?
A.Seabourn
B.Silversea
C.Carnival Cruise Line
D.Regent Seven Seas
Explanation: Carnival Cruise Line is the textbook mass-market brand: high-volume, value-priced, activity-packed cruising for broad audiences. Mass-market peers include Royal Caribbean, Norwegian, MSC, Princess, Celebrity, Holland America, Disney, Costa, and AIDA.

About the CLIA ACC Exam

The Accredited Cruise Counsellor (ACC) is the SECOND level in CLIA's four-tier cruise certification ladder (CCC → ACC → MCC → ECC). You must have earned the CCC first and then accumulate additional credits, ship inspections, and cabin nights over roughly a 2-year window. The ACC signals that an advisor has moved beyond foundational selling into intermediate cruise expertise — deeper product knowledge, more bookings across CLIA lines, and hands-on ship experience.

Questions

100 scored questions

Time Limit

Self-paced (accumulate credits after earning CCC)

Passing Score

Pass each course quiz; submit required documentation

Exam Fee

CLIA IAM membership dues + course/event fees (contact CLIA for current pricing) (CLIA)

CLIA ACC Exam Content Outline

20%

CLIA Ladder, ACC Requirements & Credit Accounting

CCC prerequisite, 2-year window, credit categories (core education, live events, certificate programs), tracking documentation

25%

Cruise Line Brands & Segmentation

Mass-market, premium, luxury, ultra-luxury, expedition, and river — matching brand to client, differentiation, fleet knowledge

20%

Advanced Staterooms, Dining & Onboard Experience

Suite categories (Haven, Yacht Club, Concierge, Pinnacle), specialty dining, beverage packages, private islands, kids clubs

15%

Itineraries, Destinations & Shore Experiences

Caribbean sub-regions, Mediterranean, Alaska one-way vs round-trip, transatlantic, Panama Canal, world cruises, cruisetours

10%

Ship Inspections & Personal Cruise Experience

Live/virtual ship inspections, inspection reporting, 2 qualifying cruises on different CLIA lines and different itineraries

10%

Advanced Selling: Consortia, Groups & Past-Guest Programs

Host agency/consortia cruise programs, group amenities (TCs), FCC, past-guest loyalty (Crown & Anchor, VIFP, Captain's Club, Latitudes, Mariner Society), objection handling, upsell

How to Pass the CLIA ACC Exam

What You Need to Know

  • Passing score: Pass each course quiz; submit required documentation
  • Exam length: 100 questions
  • Time limit: Self-paced (accumulate credits after earning CCC)
  • Exam fee: CLIA IAM membership dues + course/event fees (contact CLIA for current pricing)

Keys to Passing

  • Complete 500+ practice questions
  • Score 80%+ consistently before scheduling
  • Focus on highest-weighted sections
  • Use our AI tutor for tough concepts

CLIA ACC Study Tips from Top Performers

1Book your 2 qualifying personal cruises EARLY — they must be on different CLIA member lines AND different itineraries, and they have long lead times
2Attend Cruise360 and a CLIA Live/Virtual Learning Event — they award large live-event credit blocks in a short time
3Keep a running log of every ship inspection (ship, date, line, inspector) from CCC onward — ACC can credit inspections from up to 3 years prior
4Master brand segmentation (mass-market / premium / luxury / ultra-luxury / expedition / river) — ACC content leans heavily on matching brand to client
5Know private-island assignments (CocoCay = RCL, Castaway Cay = DCL, Ocean Cay = MSC, Half Moon Cay = HAL, Great Stirrup Cay = NCL, Labadee = RCL)
6Study past-guest loyalty programs by line (Crown & Anchor, Captain's Club, VIFP, Latitudes, Mariner Society, World Navigator) — ACC questions test brand-specific knowledge

Frequently Asked Questions

What is the CLIA ACC certification?

The Accredited Cruise Counsellor (ACC) is the second of four cruise-counsellor levels administered by CLIA (Cruise Lines International Association). It sits between the entry-level CCC (Certified Cruise Counsellor) and the advanced MCC (Master Cruise Counsellor) and ECC (Elite Cruise Counsellor). The ACC validates that a travel advisor has moved beyond foundational cruise selling into intermediate expertise across brands, itineraries, and onboard products.

What are the ACC prerequisites and requirements?

You must already hold the CLIA CCC and maintain an active CLIA Individual Agent Membership (IAM). Over roughly a 2-year accumulation window you complete approximately 40 education credits plus 30 live-event credits, finish an additional certificate program (~50 credits), book around 20 staterooms through a CLIA Travel Agency Member, take 2 qualifying personal cruises on different CLIA member lines on different itineraries, and log ship inspections (typically from up to 3 years prior). Exact current thresholds should be verified directly with CLIA.

How is the ACC different from the CCC?

The CCC is foundational — 11 mandatory courses, 30 elective credits, 5 stateroom bookings, one 2+ night personal cruise, and one ship inspection within 18 months. The ACC raises every lever: more credits including a dedicated certificate program, roughly 4x the stateroom bookings, a second personal cruise on a DIFFERENT CLIA line and DIFFERENT itinerary, and multiple ship inspections. ACC also emphasizes brand segmentation (mass-market, premium, luxury, expedition, river) rather than pure product basics.

How long does earning the ACC take?

CLIA structures ACC around a roughly 2-year accumulation window after CCC. Most advisors finish in 12-24 months by attending Cruise360, stacking live-event credits at trade shows, and booking 2 qualifying personal cruises strategically (different lines, different itineraries). Verify the current exact timeframe and any recent program revisions on the CLIA trade site.

Can ship inspections from before ACC enrollment count?

Yes. CLIA typically accepts qualifying live or virtual ship inspections completed up to 3 years prior to ACC documentation submission, provided you have records. Save inspection confirmations, dates, ship names, and any inspection reports from the moment you earn your CCC — that paper trail directly supports your ACC application. Confirm the current look-back window on cruising.org.

How much does the CLIA ACC cost?

Direct CLIA costs include ongoing CLIA Individual Agent Membership (IAM) dues and enrollment fees for the certificate program required at the ACC level. Beyond that you budget your 2 qualifying personal cruises, travel to Cruise360 or CLIA Live Learning events for credits, and any line-specific training. CLIA sets and updates these fees annually — check the CLIA trade site for current numbers.

What is the difference between mass-market, premium, and luxury cruise lines?

Mass-market lines (Carnival, Royal Caribbean, NCL, MSC, Princess, Celebrity, Holland America, Disney, Costa, AIDA) offer high-volume, value-priced cruising with extensive activities. Premium lines (Celebrity, Princess, Holland America, Oceania) emphasize refined service and destination depth at moderate price points. Luxury lines (Silversea, Seabourn, Regent Seven Seas, Crystal, Explora Journeys, Ritz-Carlton Yacht Collection) feature all-suite accommodations, included beverages and often included shore excursions, butler service, and very high staff-to-guest ratios.