TIPS Alcohol Service

Which factor has the GREATEST effect on a person's blood alcohol concentration (BAC)?

• AThe type of alcohol consumed (beer vs. liquor)
• BThe person's body weight
• CThe color of the drink
• DThe temperature of the drink

A standard drink in the United States contains approximately how much pure alcohol?

• A0.2 ounces
• B0.6 ounces
• C1.0 ounce
• D1.5 ounces

Which of the following causes alcohol to be absorbed into the bloodstream MORE quickly?

• ADrinking on a full stomach
• BDrinking carbonated alcoholic beverages
• CDrinking slowly over several hours
• DDrinking water between alcoholic drinks

At what BAC level do most people begin to show obvious signs of impairment such as slurred speech and poor coordination?

• A0.02%
• B0.05%
• C0.08%
• D0.15%

Why do women generally reach a higher BAC than men after consuming the same amount of alcohol?

• AWomen metabolize alcohol faster than men
• BWomen typically have a higher percentage of body fat and less body water than men
• CWomen have larger livers than men
• DWomen drink alcohol more quickly than men

Which of the following is a MYTH about sobering up?

• AOnly time can lower a person's BAC
• BThe liver metabolizes about one standard drink per hour
• CDrinking black coffee will sober a person up faster
• DFood consumed before drinking slows alcohol absorption

A regular drinker who does not appear intoxicated after several drinks is demonstrating:

• AThat alcohol is no longer affecting their body
• BBehavioral tolerance — they have learned to mask the visible signs of intoxication
• CThat their liver is immune to alcohol's effects
• DThat they are drinking non-alcoholic beverages

Which organ is primarily responsible for metabolizing alcohol?

• AKidneys
• BStomach
• CLiver
• DBrain

A guest switches from beer to shots of liquor. How does this affect their BAC?

• ATheir BAC will increase faster because liquor is absorbed differently than beer
• BTheir BAC depends on total alcohol consumed, not the type of drink
• CSwitching drink types always causes a person to get sick
• DTheir BAC will be lower because the body adjusts to the new drink

Which of the following is typically the FIRST effect a person experiences as their BAC rises?

• ALoss of motor coordination
• BSlurred speech
• CImpaired judgment and lowered inhibitions
• DLoss of consciousness

An empty stomach causes alcohol to be absorbed:

• AMore slowly because there is nothing to react with
• BAt the same rate regardless of stomach contents
• CMore quickly because there is no food to slow absorption
• DNot at all — alcohol can only be absorbed with food

A patron claims they can 'hold their liquor' and asks for another round. What should the server understand about tolerance?

• ATolerance means alcohol no longer affects the person's body or BAC
• BTolerance means the person is less likely to cause problems
• CTolerance means the person has learned to hide the signs of impairment, but their BAC and…
• DTolerance means the server does not need to monitor the person

Which of the following medications can increase the effects of alcohol?

• AVitamin C supplements
• BAntihistamines and pain medications
• CCalcium supplements
• DProbiotics

A guest who has been drinking is showing impairment stages including confusion, disorientation, and inability to stand. Their BAC is most likely in which range?

• A0.02-0.05%
• B0.05-0.08%
• C0.15-0.25%
• D0.30-0.40%

How does fatigue affect a person's response to alcohol?

• AFatigue has no effect on alcohol impairment
• BFatigue reduces the effects of alcohol
• CFatigue enhances alcohol's depressant effects, increasing impairment
• DFatigue causes alcohol to be metabolized faster

Exercise or physical activity while intoxicated will:

• ASober the person up faster by burning off the alcohol
• BHave no significant effect on BAC but may increase the risk of injury
• CReduce BAC by increasing metabolism
• DSpeed up the liver's processing of alcohol

What is the FIRST step in the TIPS intervention model?

• ACall the police
• BAssess the situation — gather information and observe cues
• CImmediately cut off the patron's alcohol service
• DAsk the patron to leave the establishment

Which of the following is a NON-VERBAL cue that a patron may be becoming intoxicated?

• AOrdering a second drink
• BSpeaking loudly to be heard over music
• CSwaying or having difficulty maintaining balance while sitting
• DChecking their phone frequently

A patron who was friendly earlier has become increasingly aggressive and is arguing with other guests. This behavior change is most likely a:

• ASign of a personality disorder
• BVerbal cue indicating possible intoxication
• CNormal reaction to a crowded bar
• DSign they want the server's attention

When using the TIPS intervention model, what does the 'Plan' step involve?

• APlanning when to call the police
• BDeciding on a course of action that is appropriate and minimizes confrontation
• CPlanning the patron's transportation home
• DWriting up an incident report

Which de-escalation technique is MOST effective when a patron becomes angry after being cut off?

• AFirmly telling them they are drunk and need to leave
• BIgnoring them until they calm down
• CSpeaking calmly, acknowledging their frustration, and offering alternatives like food or…
• DThreatening to call the police immediately

What is the 'buddy system' in the context of alcohol service?

• ARequiring patrons to arrive in pairs
• BHaving a coworker support you when intervening with an intoxicated patron
• CAssigning each patron a designated server
• DPairing new employees with experienced servers for training

A patron stumbles while walking to the restroom, has glassy eyes, and is slurring words. According to TIPS, what should the server do?

• AWait to see if the patron orders another drink before intervening
• BFollow the intervention model: assess the full situation, plan the approach, then act to…
• CAssume the patron has a medical condition and ignore the symptoms
• DServe one more drink since they haven't been officially cut off yet

Which verbal cue is MOST indicative of intoxication?

• AOrdering food with their drink
• BBecoming increasingly repetitive, telling the same story or asking the same question mult…
• CSpeaking in a foreign language
• DAsking about the menu specials

When intervening with a group where one member is intoxicated, what is the BEST approach?

• AAnnounce to the entire group that one person has been cut off
• BQuietly speak with a sober member of the group and ask for their help
• CCut off alcohol service to the entire group
• DIgnore the situation since the group will handle it

A patron becomes verbally abusive after being told they cannot be served more alcohol. The server should:

• AArgue back to assert authority
• BRemain calm, do not take it personally, and involve a manager or security
• CServe one more drink to calm the patron down
• DLeave the patron alone and hope they leave on their own

Which non-verbal cue might indicate that a patron is trying to HIDE their intoxication?

• AOrdering food
• BCarefully and deliberately walking, gripping furniture, or speaking very slowly and preci…
• CLaughing with friends
• DPaying their tab

In the TIPS intervention model, the 'Act' step means:

• AActing out a scenario in training
• BCarrying out the planned intervention — speaking with the patron and following through
• CActing as if nothing is wrong
• DWaiting for the patron to act first

A patron orders a drink for a friend who appears to be sleeping at the table. The server should:

• AServe the drink since the order came from a different person
• BRefuse to serve and check on the well-being of the sleeping patron
• CServe the drink and place it in front of the sleeping patron
• DAsk the sleeping patron if they want the drink when they wake up

A patron who was previously cut off returns to the bar 20 minutes later and orders from a different bartender. What should happen?

• AThe new bartender should serve them since they don't know about the cutoff
• BThe staff communication system should alert all bartenders when someone is cut off
• CThe patron has waited long enough and should be served
• DLet the patron order one drink to test their sobriety

A patron shows signs of intoxication but insists they have only had one drink. What should the server consider?

• AAccept their statement — the patron knows best
• BThe patron may have consumed alcohol elsewhere before arriving, may be on medication, or…
• CThe patron is lying and should be confronted
• DOne drink cannot cause intoxication, so the signs must be from something else

What is 'dram shop liability'?

• AThe liability of a patron who damages property while intoxicated
• BThe legal liability of an establishment (and sometimes individual servers) for injuries c…
• CThe liability of a liquor distributor for selling defective products
• DThe insurance requirement for establishments that serve alcohol

Under dram shop laws, which of the following could face legal liability for serving an intoxicated patron who causes a car accident?

• AOnly the patron who drove
• BOnly the establishment owner
• CThe establishment, the manager on duty, and potentially the individual server
• DOnly the bartender who served the last drink

What is the difference between criminal liability and civil liability in alcohol service?

• AThere is no difference — they are the same thing
• BCriminal liability results in fines or jail time from the government; civil liability res…
• CCriminal liability only applies to patrons; civil liability only applies to servers
• DCivil liability is more serious than criminal liability

A server notices that a patron appears visibly intoxicated but decides to serve them anyway because the patron is a regular customer. This decision:

• AIs acceptable because regular customers are trusted
• BExposes the server, manager, and establishment to dram shop liability
• CIs only a problem if the patron causes an incident
• DIs the manager's responsibility, not the server's

Which of the following best describes a server's legal obligation regarding intoxicated patrons?

• AServers have no legal obligations — only the establishment is liable
• BServers must refuse service to any patron who appears visibly intoxicated
• CServers are only required to check IDs, not monitor intoxication
• DServers can serve intoxicated patrons as long as they don't drive

A patron is involved in a DUI accident after leaving your establishment. Under dram shop laws, the establishment may be liable if:

• AThe patron drank at the establishment at any point that evening
• BThe establishment served the patron while they were visibly intoxicated
• CThe establishment did not arrange a taxi for the patron
• DThe patron did not sign a waiver before drinking

Which of the following penalties can a server personally face for serving an intoxicated minor who is then involved in a car accident?

• AOnly a verbal warning from their employer
• BCriminal charges including fines and potential jail time, plus civil lawsuits
• COnly a fine from the liquor board
• DNo personal penalties — only the establishment is responsible