A property has 200 units, 10 of which are vacant. What is the physical occupancy rate?
Occupancy Leasing
Question · Easy
Per my last email: an FMLA duet
Short
What does 'economic occupancy' measure that 'physical occupancy' does not?
Question · Medium
A market survey comparing your property to competitors should primarily track which of the following?
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Leasing velocity measures:
What is 'absorption' in multifamily real estate?
Revenue management platforms such as YieldStar and Rainmaker LRO primarily help CAMs with:
Which is the MOST accurate statement about concessions?
Vacancy loss is best defined as:
A balanced lease expiration schedule avoids:
Question · Hard
During lease-up of a new construction community, the pro forma assumes 20 leases per month. Actual is 12. Appropriate CAM response:
Which of the following is the MOST reliable way to track traffic sources?
Gross potential rent (GPR) is calculated as:
Financial Management
An industry benchmark for a healthy renewal rate on a stabilized conventional multifamily property is typically:
Resident Retention
SatisFacts and Kingsley Associates are best known for:
When should renewal offers typically be sent to residents?
A 'service recovery' strategy is used when:
Communicating a rent increase to a long-term resident is MOST effective when:
What is the primary purpose of a resident exit interview/survey?
A resident loyalty program typically includes:
Which of these move-out reasons is MOST controllable by the CAM?
Net Operating Income (NOI) is calculated as:
Effective Gross Income (EGI) is:
A property has EGI of $2,000,000 and operating expenses of $900,000. Operating expense ratio (OER) equals:
If a property has NOI of $1,000,000 and a cap rate of 5%, the implied property value is:
Capital expenditures (CAPEX) differ from operating expenses in that CAPEX:
A variance analysis compares:
A 'T-12' (trailing 12 months) financial statement is useful because it:
Aged receivables reports categorize delinquencies by:
Bad debt in an operating statement represents:
A rent roll is:
The Truth in Lending Act (TILA) PRIMARILY regulates:
An operating budget for a stabilized multifamily property typically includes:
Cash flow equals:
Return on investment (ROI) for an improvement project is best calculated as:
The seven federally protected classes under the Fair Housing Act (as amended in 1988) are:
Fair Housing
A leasing agent tells a family with young children that they must live on the first floor 'for safety.' This is:
The HUD 'Keating Memorandum' guidance on occupancy standards generally considers this as a safe harbor:
The Americans with Disabilities Act (ADA) Title III requires:
A reasonable accommodation under Fair Housing is:
Which is TRUE about assistance animals under Fair Housing?
Per HUD 2020 guidance on assistance animals, reliable documentation for an emotional support animal (ESA) may include:
Examples of state/local protected classes beyond federal law may include:
Consistent application of screening criteria is a fair housing best practice because:
'Disparate impact' in fair housing refers to:
CPTED stands for:
Risk Management
A 'courtesy officer' at a multifamily property is BEST described as:
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