A company with offices in 12 countries needs PSTN connectivity in regions where Microsoft does not offer Calling Plans. The IT team wants the simplest model with carrier-managed numbers integrated directly into Teams. Which option should you recommend?
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Question · Easy
Microsoft MS-721 Exam Guide 2026: Collaboration Communications Systems Engineer
Current 2026 MS-721 guide for Teams Phone, meetings, Rooms, devices, Direct Routing, Operator Connect, CQD, official Microsoft links, and free practice.
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You are designing PSTN connectivity for a customer that needs to keep its existing carrier contracts and on-premises SBCs. Which solution preserves both?
Which license is required for a user to be enabled for Microsoft Teams Phone with PSTN calling using Direct Routing?
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A customer wants users in remote branches to keep making and receiving PSTN calls if the WAN link to Microsoft 365 is down. Which Direct Routing component should you plan?
Question · Medium
You must recommend a meeting type for a 5,000-attendee company-wide event with one-way broadcast, structured Q&A, and produced video. Which option fits best?
Which feature requires a Teams Premium license to be assigned to the meeting organizer?
A healthcare clinic needs to deliver scheduled video visits to patients with SMS reminders, a virtual lobby, and a branded waiting experience. Which feature should you plan?
You are planning Teams Phone for a contact-center-style use case where many employees share a small pool of phone numbers and outbound calling is occasional. Which model is most cost effective?
A customer needs to send and receive SMS to and from US Calling Plan numbers in Teams. What must be true?
Question · Hard
For dynamic emergency calling in Teams, what is the role of the Location Information Service (LIS)?
You must configure Quality of Service (QoS) markings for Teams media. Which DSCP value is recommended for audio?
A network engineer asks which UDP port range Teams clients use for media. What is the default outbound media port range from clients to Microsoft 365?
You want to apply different Teams calling and meeting policies based on a user's network location, such as in-office vs. home. Which feature must you configure?
Before uploading a building file to the Call Quality Dashboard, the data must be validated. Which file format does CQD expect for tenant data upload?
Which tool simulates Teams traffic from a client to Microsoft 365 to assess loss, latency, and jitter on a network?
For a campus with 5,000 employees joining a town hall, which technology should you recommend to reduce WAN bandwidth from internal video distribution?
You are choosing a Teams Rooms platform for a large boardroom that requires multiple cameras, content cameras, and intelligent speakers. Which platform should you recommend?
A non-Teams video system (Cisco Webex Room) needs to join Teams meetings using SIP. Which solution should you recommend?
Which Microsoft service is required to centrally manage Teams Rooms on Android devices including settings, updates, and policies at scale?
Which account type is required to sign a Teams Room into Teams to receive meeting invitations?
You need to publish phone numbers and resource accounts for use with auto attendants and call queues. Which license must each resource account have to receive a phone number?
What is the recommended tool to estimate bandwidth requirements for a new branch office before deploying Teams?
A customer with a global Direct Routing deployment wants media to flow directly between Teams clients and the local SBC instead of always going to the regional Microsoft datacenter. Which Direct Routing capability should you plan?
A regulated industry customer must record all PSTN calls for compliance. Which Microsoft solution should you recommend?
Which cmdlet is used to create a Microsoft Teams network site that can be referenced by emergency calling and network roaming policies?
You need to prevent meeting attendees from recording the meeting unless they are the organizer or a presenter. Which policy setting controls this?
Teams Meetings Webinars Townhalls
Which cmdlet creates a new custom Teams meeting policy?
A customer wants to require Teams meeting recordings to be transcribed automatically for Microsoft 365 Copilot recap support. Which setting must be enabled in the meeting policy?
You configure default Audio Conferencing dial-in numbers for a tenant. Which type of number should be set as the default 'toll' number for a region?
Which cmdlet assigns a specific Audio Conferencing service number to a user as their dedicated conference bridge?
You want to allow only specific users to schedule webinars while blocking it for everyone else in the tenant. Which approach should you use?
A presenter wants attendees to register for a webinar with custom questions and approval before joining. Which Teams capability supports this?
For an external public-facing town hall, which delivery method is supported for attendees?
You need to use a custom Music on Hold (MoH) audio file for a call queue. Which file format and duration constraints does Teams enforce?
A meeting organizer reports that breakout rooms are missing from her meeting controls. Which is the most likely cause?
Which Teams Premium feature allows organizers to apply a watermark with the attendee email and customize meeting branding?
You need to ensure that anonymous external participants must be admitted from the lobby for all internal meetings. Which setting should you configure?
You want to allow virtual appointments to send SMS reminders to patients. Which prerequisite is required?
Which feature lets you produce a managed presenter view, queue content, and run a structured run-of-show for a town hall?
Which cmdlet sets which dial-in numbers appear on a user's meeting invitations?
An organizer wants webinar attendees to remain unable to turn on their camera or microphone unless promoted. Which setting accomplishes this?
Where is a tenant-level meeting recording retention policy enforced?
Which feature is used to deliver large internal town halls efficiently by enabling viewer-to-viewer peering inside the corporate network?
Which cmdlet assigns a phone number to a user in Teams Phone?
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You need to bulk-assign phone numbers to 200 users from a CSV. Which approach is recommended?
Which dial plan component normalizes user-dialed digits into E.164 format?
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