Key Takeaways

  • Perform Integrated Change Control is the process of reviewing all change requests, approving changes, and managing changes to baselines
  • The Change Control Board (CCB) is a formally constituted group responsible for reviewing, evaluating, and approving or rejecting changes
  • All change requests must be documented in the Change Log and processed through formal change control procedures
  • Approved changes update the project management plan baselines; rejected changes are documented with rationale
  • Configuration Management ensures that changes to work products are properly identified, documented, and controlled
Last updated: January 2026

Change Control

Change control is the process of reviewing, approving, and managing changes to the project. In predictive projects, baselines are established during planning, and any modifications require formal approval through integrated change control.

Understanding Change in Projects

Change is inevitable in projects, but uncontrolled change leads to scope creep, budget overruns, and schedule delays. Effective change control provides structure for evaluating and implementing necessary changes while protecting project baselines.

Types of Changes

Change TypeDescription
Corrective ActionRealigns project performance with the project management plan
Preventive ActionEnsures future project performance aligns with the plan
Defect RepairModifies a product or component to address a defect
UpdateChanges to formally controlled documents or plans

Perform Integrated Change Control

Perform Integrated Change Control is the process of reviewing all change requests, approving changes and managing changes to deliverables, project documents, and the project management plan.

Key Characteristics

AspectDescription
ScopeApplies to ALL changes, regardless of source
TimingPerformed throughout the project lifecycle
AuthorityDecisions made by CCB or project manager
DocumentationEvery request documented and tracked

Process Flow

StepActivityOutput
1Change request is submittedDocumented change request
2Change is logged in Change LogUpdated Change Log
3Impact analysis is performedImpact assessment
4CCB reviews and decidesApproved/Rejected/Deferred
5Decision is communicatedUpdated status
6Approved changes are implementedUpdated baselines

Change Control Board (CCB)

The Change Control Board is a formally constituted group responsible for reviewing, evaluating, and approving/rejecting changes.

CCB Composition

RoleResponsibility
Project SponsorStrategic decisions, major changes
Project ManagerDay-to-day decisions, presents recommendations
Key StakeholdersRepresent their areas of interest
Subject Matter ExpertsProvide technical input
Customer RepresentativeRepresents customer requirements

CCB Decision Options

DecisionMeaning
ApprovedChange will be implemented
RejectedChange will not be implemented
DeferredDecision postponed pending more information
Partially ApprovedModified version of change approved

CCB Authority Levels

The Change Management Plan defines CCB composition and authority:

Change ImpactDecision Authority
Minor (< 5 days, < $10K)Project Manager alone
Moderate (5-15 days, $10K-$50K)Project Manager + Sponsor
Major (> 15 days, > $50K)Full CCB
StrategicSteering Committee

Impact Assessment

Before any change is approved, a thorough impact assessment must be conducted:

Areas to Assess

AreaImpact Questions
ScopeDoes this change what we're delivering?
ScheduleWill this affect the timeline?
CostWhat is the budget impact?
QualityWill quality standards be affected?
RiskAre new risks introduced?
ResourcesAre additional resources needed?
StakeholdersWho is affected by this change?
ContractsDoes this affect vendor agreements?

Impact Analysis Steps

  1. Document the change request — Clear description of what is requested
  2. Identify affected baselines — Which baselines will be modified
  3. Assess impact on each baseline — Quantify schedule, cost, scope effects
  4. Identify secondary effects — Ripple effects on other areas
  5. Evaluate alternatives — Consider different ways to address the need
  6. Recommend action — Provide recommendation to CCB

Change Log

The Change Log is the document that tracks all change requests throughout the project:

Change Log Contents

FieldDescription
Change IDUnique identifier
Date SubmittedWhen request was received
Submitted ByPerson requesting change
DescriptionDetailed description of change
CategoryScope, schedule, cost, quality, etc.
Impact AssessmentSummary of analyzed impacts
PriorityUrgency of the change
StatusPending, Approved, Rejected, Deferred
Decision DateWhen decision was made
Decision ByCCB or PM
Implementation DateWhen change was implemented

Configuration Management

Configuration Management ensures that changes to work products are properly identified, documented, and controlled.

Configuration Management Activities

ActivityPurpose
IdentificationUniquely identify all project items
Status AccountingTrack status of all configuration items
Verification and AuditEnsure configuration items are complete and accurate
ControlManage changes to configuration items

Configuration Management vs. Change Management

AspectConfiguration ManagementChange Management
FocusWhat (products, documents)How (process, approval)
PurposeMaintain accurate record of itemsControl modifications
ScopeVersion control, naming conventionsRequest, review, approve

Configuration Management Plan

The plan defines:

  • Naming conventions for documents and deliverables
  • Version control system and procedures
  • Document storage and retrieval methods
  • Review and approval requirements
  • Tools to be used

Baseline Updates

When changes are approved, affected baselines must be updated:

Baseline Change Process

StepActivity
1Approved change documented
2Affected baseline(s) identified
3Baseline updated to reflect change
4New baseline version recorded
5Stakeholders notified of update
6Old baseline archived

Common Baseline Updates

BaselineChange Examples
Scope BaselineNew deliverables, modified WBS
Schedule BaselineNew activities, changed dates
Cost BaselineBudget adjustments, new estimates

Emergency Changes

Some changes cannot wait for formal CCB review:

Emergency Change Criteria

  • Immediate action required to prevent harm
  • Critical defect affecting operations
  • Safety or security concern
  • Legal or regulatory requirement

Emergency Change Process

  1. Implement — Take immediate action
  2. Document — Record what was done and why
  3. Report — Notify CCB as soon as possible
  4. Formalize — Retrospectively approve the change
  5. Update — Modify baselines and documentation

Key Takeaways

  • Integrated Change Control reviews ALL change requests formally
  • The CCB is a formally constituted group that approves or rejects changes
  • All changes must be documented in the Change Log
  • Impact assessment evaluates effects across all project constraints
  • Configuration Management maintains version control of project items
  • Approved changes update baselines; rejected changes are documented with rationale
  • Emergency changes may be implemented before CCB approval but must be formalized afterward
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Change Control Process Flow
Test Your Knowledge

What is the primary purpose of the Change Control Board (CCB)?

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Test Your Knowledge

A stakeholder requests a change that will add $50,000 to the project budget and extend the schedule by 3 weeks. What should the project manager do FIRST?

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Test Your Knowledge

What is the difference between Configuration Management and Change Management?

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