Key Takeaways

  • RON uses multi-factor identity verification including credential analysis and KBA
  • Credential analysis examines the ID document for authenticity
  • Knowledge-based authentication (KBA) asks questions only the signer should know
  • The signer must appear on clear live audio-video during the session
  • The notary must confirm the signer's willingness and understanding
Last updated: January 2026

RON Identity Verification

Because the signer is not physically present, Remote Online Notarization requires enhanced identity verification beyond traditional methods.

Multi-Factor Identity Verification

RON platforms use multiple methods to verify identity:

MethodDescription
Credential AnalysisTechnology examines the ID document
Knowledge-Based Authentication (KBA)Questions from personal history
Live Audio-VideoNotary interacts with signer in real-time
ID ComparisonNotary compares signer to ID photo

Credential Analysis

The RON platform analyzes the signer's identification document:

Analysis ElementPurpose
Document authenticityDetect fake or altered IDs
Security featuresVerify holograms, watermarks, etc.
Data extractionRead name, photo, expiration
Facial recognitionCompare ID photo to live video

Knowledge-Based Authentication (KBA)

KBA asks questions that only the true person should be able to answer:

KBA CharacteristicsDetail
SourceThird-party databases (credit, public records)
Question typesPersonal history questions
Number of questionsTypically 5 questions
Passing scoreUsually 4 of 5 correct
Time limitLimited time to answer

Example KBA Questions

  • "Which of the following streets have you lived on?"
  • "Which company provided your auto loan in 2019?"
  • "What county was your previous address in?"

Important: These are not questions the signer creates - they come from third-party data.

Live Audio-Video Session

The notary must:

RequirementDetail
Clear viewSee signer's face clearly
Audio communicationHear and speak with signer
Real-time interactionNo pre-recorded video
Continuous sessionMaintain connection throughout

Verification by Notary

Even with technology verification, the notary must:

  1. Confirm identity - Review credential analysis results
  2. Visual comparison - Compare signer to ID photo on video
  3. Confirm willingness - Ask if signing voluntarily
  4. Confirm understanding - Verify awareness of document
  5. Observe signing - Watch electronic signature applied

When Identity Cannot Be Verified

SituationAction
KBA failsCannot proceed with RON
Credential analysis failsCannot proceed with RON
Video quality poorCannot proceed with RON
Suspicion of fraudTerminate session

Acceptable IDs for RON

The same types of IDs acceptable for traditional notarization work for RON:

  • Driver's licenses
  • State ID cards
  • U.S. passports
  • Foreign passports (recognized countries)
  • Military ID
  • Tribal ID

On the Exam

  • Multi-factor: Credential analysis + KBA + live video
  • KBA: Third-party questions, not signer-created
  • Notary role: Still must verify and confirm
  • Failure: Cannot proceed if verification fails
Test Your Knowledge

What is knowledge-based authentication (KBA) in Remote Online Notarization?

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Test Your Knowledge

If a signer fails the knowledge-based authentication during a RON session, what should the notary do?

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