Key Takeaways

  • Identity verification requires credential analysis AND knowledge-based authentication (KBA)
  • Audio-visual communication must be real-time (live video and audio)
  • All remote notarization sessions must be recorded and retained for 5 years
  • Electronic journals are mandatory and must include specific information
  • The notary must verify the signer can see, hear, and communicate in real-time
Last updated: January 2026

RON Procedures and Requirements

Remote Online Notarization has specific procedural requirements that differ from traditional notarization. Understanding these procedures is essential for compliance.

Audio-Visual Communication Requirements

Real-Time Communication

RequirementDescription
Live videoBoth parties visible simultaneously
Live audioBoth parties audible in real-time
Two-wayCommunication flows both directions
ContinuousNo significant gaps or delays

The notary must verify that the signer can:

  • See and hear the notary
  • Be seen and heard by the notary
  • Communicate and respond in real-time

Technology Requirements

ComponentPurpose
WebcamVisual identification of signer
MicrophoneAudio communication
InternetStable connection required
PlatformState-approved RON vendor

Identity Verification

Remote notarization requires multi-factor identity verification:

Method 1: Credential Analysis

StepDescription
Document submissionSigner uploads ID image
AnalysisPlatform verifies document authenticity
ComparisonLive video compared to ID photo
VerificationMultiple security checks performed

Method 2: Knowledge-Based Authentication (KBA)

ComponentDescription
QuestionsMultiple questions from personal history
SourcesPublic and private records databases
Time limitLimited time to answer
AttemptsLimited number of attempts

KBA questions may include:

  • "Which of these addresses have you lived at?"
  • "Which of these vehicles have you owned?"
  • "Which bank holds your mortgage?"

Important: Both credential analysis AND KBA are typically required, not just one or the other.

Alternative: Personal Knowledge

If the notary personally knows the signer, this may substitute for credential analysis and KBA, but the platform may still require verification steps.

Recording Requirements

Mandatory Recording

RequirementDetails
WhatEntire audio-visual session
WhenFrom start to finish of notarization
StorageSecure electronic storage
Retention5 years minimum

Recording Must Capture

  • Signer's identity verification
  • Signer's acknowledgment or oath
  • The signing of the document
  • Notary's completion of the notarial act
  • Clear audio of all communications

Electronic Journal Requirements

Mandatory Entries

Remote notaries MUST maintain an electronic journal with:

FieldInformation
Date and timeOf the notarization
Type of actAcknowledgment, jurat, etc.
Type of documentGeneral description
Signer informationName and address
Identity methodHow identity was verified
Recording referenceLink or reference to recording
Fee chargedAmount collected

Electronic Seal Requirements

ElementRequirement
FormatDigital/electronic
ContentsSame as traditional (name, title, commission info)
TimestampDigital timestamp required
ColorTypically black (not purple)
SecurityTamper-evident

Document Requirements

Electronic Documents

  • Documents must be in electronic format
  • Common formats: PDF, other secure formats
  • Must be complete before notarization
  • All pages must be visible and accessible

Signing

  • Signer applies electronic signature
  • Notary applies electronic signature and seal
  • Timestamp verifies date and time
  • Document is secured against tampering

On the Exam

  • Identity verification: Credential analysis + KBA
  • Recording retention: 5 years
  • Journal: Mandatory electronic journal
  • Communication: Must be real-time audio-visual
  • Notary location: Must be in Utah
Test Your Knowledge

How long must audio-visual recordings of remote notarization sessions be retained?

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Test Your Knowledge

What methods are typically used to verify a signer's identity in remote notarization?

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Test Your Knowledge

What is required for the audio-visual communication during remote notarization?

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