Key Takeaways

  • Manual dishwashing uses five steps: scrape, wash (110°F+), rinse, sanitize (per Section 10.2), air-dry
  • High-temperature machines sanitize at 180°F final rinse (or 165°F stationary alternative)
  • Never towel-dry food-contact surfaces—always air-dry on a clean rack
  • Never rinse after sanitizing—this removes the sanitizer and recontaminates
  • Store clean items 6 inches off floor; cups upside down; flatware handles facing up
Last updated: January 2026

10.3 Dishwashing

Dishwashing—the process of cleaning and sanitizing dishes, utensils, and food-contact equipment—is one of the most critical food safety tasks. Improper dishwashing allows pathogens to transfer from one surface to food, causing foodborne illness.

Manual Dishwashing (Three-Compartment Sink)

Manual dishwashing in a three-compartment sink (also called three-basin dishwashing) is the standard method when machine washing is not available.

Equipment Needed:

  • Three separate basins or compartments
  • Hot water heater (for wash water at 110°F+)
  • Thermometer to verify water temperature
  • Drain boards (clean, sanitized)
  • Clock with second hand (for sanitizer contact time)
  • Test kit for sanitizer verification

Step-by-Step Manual Dishwashing Process:

  1. Scrape or remove food - Use a rubber spatula or scraper to remove dried food and debris

    • Do NOT soak items first (this delays the process)
    • Remove all visible food particles
    • Work quickly to prevent cross-contamination
  2. Wash in Basin 1 - Hot water (110°F+) with detergent

    • Use a clean wash cloth or brush
    • Scrub all surfaces (top, bottom, inside, outside)
    • Pay special attention to crevices where bacteria hide
    • Change wash water when suds disappear
    • Never reuse dirty wash water
  3. Rinse in Basin 2 - Clean running water

    • Dip or spray items with fresh water
    • Remove all soap and detergent residue
    • Soap residue can interfere with sanitizer effectiveness
    • Items must be visibly clean before moving to Basin 3
  4. Sanitize in Basin 3 - Correct concentration, temperature, and contact time

    • Time based on your sanitizer (7 seconds for chlorine, 30 for iodine/quats)
    • Keep items submerged for minimum contact time
    • Use a test kit to verify concentration
    • Verify water temperature meets sanitizer requirements
  5. Air-dry - Clean, sanitized drying rack

    • Place items upside down
    • Never towel-dry (towels recontaminate surfaces)
    • Allow to air-dry completely before storage
    • Never stack items while wet

Critical Points for Manual Dishwashing:

  • Never skip any step - Cutting corners puts food safety at risk
  • Never rinse after sanitizing - This removes the sanitizer and recontaminates surfaces
  • Never use dirty towels - Causes recontamination
  • Never overload basins - Items must have full contact with water
  • Never let sanitizer sit unused - It loses strength over time

High-Temperature Machine Dishwashing

Machine dishwashing uses heat instead of chemicals to sanitize. This is faster and more reliable than manual washing.

High-Temperature Machine Requirements:

  • Final rinse water: Must reach a minimum of $180°F$ (82°C) to sanitize
  • Contact time: Items must be exposed to 180°F water for sanitization
  • Temperature verification: Use a surface thermometer to verify machine reaches proper temperature

Alternative if 180°F not achievable:

  • If machine cannot reach 180°F, use a stationary rack and maintain 165°F (74°C) for 1 minute
  • Verify temperature with thermometer

High-Temperature Machine Steps:

  1. Scrape and pre-rinse - Remove all food particles and debris before loading

    • Use a rubber scraper
    • Rinse with water to remove loose food
    • Heavy food residue will not come off in the machine
  2. Load racks properly - Ensure all items contact water jets

    • Do not overload (items must contact water)
    • Place items to maximize water flow
    • Separate silverware (don't nest—prevents water contact)
    • Stack plates vertically or at an angle
  3. Run the cycle - Machine automatically washes, rinses, and sanitizes

    • Temperatures are monitored by the machine
    • No manual sanitizer testing required
    • Cycle typically takes 1-3 minutes
  4. Air-dry - Items dry naturally from heat

    • Do NOT towel-dry
    • Items are hot and will dry quickly
    • Handle carefully (items are hot)

Advantages of High-Temperature Machines:

  • Faster (1-3 minutes vs. 5-10 minutes manual)
  • More reliable (consistent temperatures)
  • Less labor-intensive
  • Sanitizes at 180°F (guaranteed)
  • No chemical sanitizer testing needed

Chemical Machine Dishwashing

Some operations use chemical machines instead of high-temperature machines. These spray hot water with injected chemical sanitizers.

Chemical Machine Requirements:

  • Water temperature: 120°F minimum (much lower than high-temperature)
  • Chemical sanitizer: Injected automatically by machine
  • Manufacturer instructions: Must be followed exactly for this specific machine

Chemical Machine Steps:

  1. Scrape and pre-rinse (same as high-temperature)
  2. Load racks with proper spacing
  3. Close and run machine cycle
  4. Machine injects chemical sanitizer
  5. Air-dry naturally

Important: Always follow your specific machine's manufacturer instructions—chemical machines vary widely.

Storage After Dishwashing

Proper storage prevents recontamination:

RequirementDetails
LocationStore at least 6 inches off the floor on a clean, sanitized shelf
ContainerUse clean, sanitized containers; never reuse dirty containers
Cups & GlassesStore upside down to prevent dust and debris from settling inside
FlatwareStore handles facing upward to prevent hand-contact surfaces from being touched
StackingStack carefully to prevent chips or cracks that create harbors for bacteria
ProtectionCover stored items with a clean cloth or store in cabinets to prevent dust

Never:

  • Store items in open areas exposed to dust, pests, or contamination
  • Reuse items from the washing rack without drying
  • Handle clean items by food-contact surfaces
  • Store clean items above raw foods (cross-contamination risk)

Comparison: Manual vs. Machine Dishwashing

FactorManual (3-Compartment)High-Temp MachineChemical Machine
Time per item5-10 minutes1-3 minutes2-5 minutes
Temperature requiredPer sanitizer (68-100°F+)180°F final rinse120°F + chemicals
Contact time7-30 seconds (sanitizer dependent)Automatic in cycleAutomatic in cycle
Labor intensityHighLowLow
ConsistencyVariable (human factor)Consistent (machine)Consistent (machine)
CostLow equipment costHigh equipment costMedium equipment cost
Best forSmall operations, limited spaceHigh-volume operationsMedium operations

Key Points on Towel-Drying (THIS IS TESTED!)

NEVER TOWEL-DRY food-contact surfaces after sanitizing. This is one of the most common violations cited by health inspectors.

Why towel-drying is dangerous:

  • Towels harbor bacteria (E. coli, Salmonella, Norovirus)
  • Even "clean" towels have pathogens
  • Towel-drying recontaminates sanitized surfaces
  • Pathogens immediately begin multiplying on the wet surface

The only acceptable drying method is air-drying on a clean, sanitized rack or shelf.

Dishwashing Chemicals and Safety

Detergents used in Basin 1:

  • Must be food-safe and approved for use in food service
  • Follow manufacturer dilution instructions exactly
  • Store safely away from food and prep areas
  • Never mix detergents unless approved

Sanitizers used in Basin 3:

  • See Section 10.2 for specific requirements
  • Must match three-compartment sink sanitizer (chlorine, iodine, or quat)
  • Test concentration regularly
  • Replace frequently to maintain effectiveness
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Manual Dishwashing Process (Three-Compartment Sink)
Test Your Knowledge

What is the minimum final rinse water temperature in a high-temperature dishwashing machine?

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After items are sanitized in Basin 3, what should you do?

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Test Your Knowledge

What is the minimum water temperature for the wash basin in manual dishwashing?

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