Key Takeaways
- Absolutist statements damage trust even when factually supportable
- Predictions invite being proven wrong and losing credibility
- Dismissiveness pushes clients away from professional guidance entirely
- Silence or deflection is interpreted as disapproval or ignorance
Statements That Backfire
Certain responses, even well-intentioned ones, damage client relationships or create compliance exposure. Here's what to avoid and why.
❌ "Day trading is stupid/idiotic/crazy"
Why it backfires:
- Insults the client's intelligence and interests
- They'll remember you dismissed their curiosity
- Closes the door on future financial discussions
- Makes you seem closed-minded rather than knowledgeable
What happens: Client proceeds with day trading but stops telling you about it.
Say instead: "Day trading is a challenging activity where the research shows most participants don't achieve their goals."
❌ "You'll definitely lose money"
Why it backfires:
- Makes a prediction you can't guarantee
- Many traders make money initially (before losing it later)
- If they profit short-term, you've lost credibility
- Sounds like you don't understand how markets work
What happens: If they make $500 next week, they discount everything else you say.
Say instead: "Studies show that 70-90% of day traders lose money over longer periods. Initial results often don't predict long-term outcomes."
❌ "I can teach you how to do it right"
Why it backfires:
- Creates compliance issues—you're not licensed to teach trading
- Sets expectations you can't meet
- Implies success is achievable with the right approach
- Makes you responsible for their outcomes
What happens: When they lose money, it's your fault.
Say instead: "I can help you understand the mechanics and risks so you can make an informed decision."
❌ "It's just gambling"
Why it backfires:
- Oversimplification that invites debate
- Dismisses legitimate aspects of short-term trading
- Sounds uninformed about financial markets
- Clients who gamble may not see that as a warning
What happens: They argue with you about the differences, and the educational opportunity is lost.
Say instead: "There are parallels in terms of risk and the challenge of distinguishing skill from luck, though trading involves ownership of actual assets."
❌ "Only do it with money you can afford to lose"
Why it backfires:
- Sounds like permission
- "Afford to lose" is interpreted loosely by optimistic traders
- Doesn't actually protect them or you
- Provides false reassurance
What happens: They put in "money they can afford to lose," then add more when they want to recover losses.
Say instead: "If you do proceed, have a specific dollar limit set in advance—written down—that you won't exceed regardless of outcomes."
❌ Nothing at all (deflection or silence)
Why it backfires:
- Can seem like disapproval or ignorance
- Client pursues day trading without any professional input
- Misses opportunity to provide balanced perspective
- May damage the advisory relationship
What happens: Client gets information from TikTok instead of you.
Say instead: Engage thoughtfully. Your input may be the only balanced perspective they receive.
❌ "The market is rigged against retail traders"
Why it backfires:
- Conspiratorial tone damages your credibility
- Not entirely accurate—retail traders have disadvantages but markets aren't "rigged"
- Doesn't help them make better decisions
- May attract regulatory attention
Say instead: "Retail day traders face structural disadvantages including information lag, transaction costs, and competing against professional traders with more resources."
❌ "Let me know how it goes"
Why it backfires:
- Passive and disengaged
- Doesn't provide value
- Sounds like you're waiting for them to fail
- Misses opportunity to set up check-ins
Say instead: "Would you be open to checking in about this in a few months? Whether you proceed or not, I'd like to stay engaged and be a resource."
The Underlying Principle
Every statement should pass this test:
- Is it factual? (Not just opinion or prediction)
- Is it helpful? (Does it give them useful information?)
- Does it preserve the relationship? (Will they still trust you?)
- Does it keep the door open? (Can you continue the conversation later?)
Why should you avoid saying "Only do it with money you can afford to lose"?