Free PHR Exam Flashcards
Memorize 50 essential terms and definitions for the Professional in Human Resources. See the term, recall the definition, then flip to check yourself.
FLSA (Fair Labor Standards Act)
Federal law establishing minimum wage, overtime pay, recordkeeping, and child labor standards. Requires overtime pay at 1.5x regular rate for non-exempt employees working over 40 hours per week. Critical for classifying employees as exempt or non-exempt.
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About These PHR Flashcards
These 50 flashcards are designed to help you memorize key terms and definitions for the Professional in Human Resources. Each card shows a term on the front and its definition on the back—the classic flashcard format for vocabulary memorization. Use these alongside our practice questions to build both recall and comprehension.
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Complete Flashcard Reference
Review every term in this set. Open any term to reveal its definition.
FLSA (Fair Labor Standards Act)
Federal law establishing minimum wage, overtime pay, recordkeeping, and child labor standards. Requires overtime pay at 1.5x regular rate for non-exempt employees working over 40 hours per week. Critical for classifying employees as exempt or non-exempt.
FMLA (Family and Medical Leave Act)
Federal law providing eligible employees up to 12 weeks of unpaid, job-protected leave per year for family and medical reasons. Applies to employers with 50+ employees. Employees must have worked 1,250 hours in the past 12 months to qualify.
ADA (Americans with Disabilities Act)
Prohibits discrimination against individuals with disabilities in employment, public services, and accommodations. Requires employers to provide reasonable accommodations unless it causes undue hardship. Applies to employers with 15+ employees.
Title VII of the Civil Rights Act
Prohibits employment discrimination based on race, color, religion, sex, or national origin. Covers hiring, firing, promotion, compensation, and other employment terms. Enforced by the EEOC and applies to employers with 15+ employees.
ADEA (Age Discrimination in Employment Act)
Protects employees and job applicants age 40 and older from age-based discrimination. Applies to employers with 20+ employees. Prohibits mandatory retirement for most jobs and age-based harassment.
OSHA (Occupational Safety and Health Act)
Federal law requiring employers to provide a safe workplace free from recognized hazards. Employers must comply with safety standards, maintain injury records, and allow OSHA inspections. Employees have the right to report unsafe conditions without retaliation.
ERISA (Employee Retirement Income Security Act)
Federal law setting minimum standards for retirement and health benefit plans in private industry. Requires plan fiduciaries to act in participants' best interests, provide plan information, and establish grievance procedures. Protects employee benefits.
COBRA (Consolidated Omnibus Budget Reconciliation Act)
Allows employees and dependents to continue group health insurance coverage after job loss or other qualifying events. Coverage typically lasts 18-36 months. Employees pay full premium plus 2% administrative fee. Applies to employers with 20+ employees.
HIPAA (Health Insurance Portability and Accountability Act)
Protects the privacy and security of individuals' health information. Limits pre-existing condition exclusions in group health plans. Requires employers to safeguard employee medical records and maintain confidentiality of health data.
WARN Act (Worker Adjustment and Retraining Notification)
Requires employers with 100+ employees to provide 60 days advance notice of plant closings or mass layoffs. Protects workers by giving time to seek new employment or retraining. Failure to comply results in back pay and benefits penalties.
Equal Pay Act
Requires equal pay for men and women performing substantially equal work in the same establishment. Jobs must require equal skill, effort, and responsibility under similar working conditions. Part of FLSA and enforced by EEOC.
GINA (Genetic Information Nondiscrimination Act)
Prohibits discrimination based on genetic information in employment and health insurance. Employers cannot request, require, or purchase genetic information. Protects family medical history and genetic test results from misuse.
USERRA (Uniformed Services Employment and Reemployment Rights Act)
Protects job rights of military service members. Requires employers to reemploy returning service members in the position they would have attained if continuously employed. Prohibits discrimination based on military service or obligation.
NLRA (National Labor Relations Act)
Protects employees' rights to organize, form unions, and engage in collective bargaining. Prohibits unfair labor practices by employers and unions. Establishes the National Labor Relations Board (NLRB) to enforce labor law.
Immigration Reform and Control Act (IRCA)
Requires employers to verify employment eligibility using Form I-9 for all new hires. Prohibits hiring or continuing to employ unauthorized workers. Also prohibits discrimination based on national origin or citizenship status.
Job Analysis
Systematic process of collecting information about a job's duties, responsibilities, skills, outcomes, and work environment. Foundation for job descriptions, recruitment, selection, training, and performance evaluation. Ensures legal compliance and organizational effectiveness.
Recruitment
Process of attracting qualified candidates to apply for job openings. Includes internal methods (promotions, transfers) and external methods (job boards, social media, referrals). Effective recruitment builds a strong talent pipeline and reduces time-to-fill.
Selection Process
Systematic approach to choosing the best candidate from the applicant pool. Includes screening resumes, conducting interviews, testing, checking references, and making job offers. Must be valid, reliable, and legally defensible to avoid discrimination claims.
Onboarding
Process of integrating new employees into the organization. Includes orientation, training, socialization, and providing resources for success. Effective onboarding improves retention, engagement, and time-to-productivity. Typically lasts 90 days to one year.
Performance Management
Ongoing process of setting goals, providing feedback, evaluating performance, and developing employees. Includes performance appraisals, coaching, and development plans. Links individual performance to organizational objectives and supports continuous improvement.
Training and Development
Programs designed to improve employee skills, knowledge, and abilities. Training addresses current job needs; development prepares for future roles. Methods include on-the-job training, e-learning, workshops, and mentoring. Increases productivity and employee engagement.
Succession Planning
Strategic process of identifying and developing internal candidates to fill key leadership positions. Ensures business continuity and reduces risk of talent gaps. Includes talent assessment, development programs, and knowledge transfer from senior leaders.
Employee Engagement
Emotional commitment employees have to their organization and its goals. Engaged employees are more productive, provide better customer service, and stay longer. Measured through surveys and improved through recognition, development, and meaningful work.
Workforce Planning
Strategic process of analyzing current workforce, forecasting future needs, and developing plans to meet organizational goals. Identifies talent gaps, succession risks, and hiring needs. Aligns human capital with business strategy.
HRIS (Human Resource Information System)
Software system for managing employee data, payroll, benefits, time tracking, and HR processes. Automates administrative tasks, improves data accuracy, and provides analytics for decision-making. Essential for compliance and strategic HR management.
Exempt Employee
Employee not entitled to overtime pay under FLSA. Must meet salary basis test (minimum $684/week in 2026), salary level test, and duties test (executive, administrative, professional, computer, or outside sales). Paid fixed salary regardless of hours worked.
Non-Exempt Employee
Employee entitled to overtime pay at 1.5x regular rate for hours over 40 per week under FLSA. Typically paid hourly but can be salaried. Employer must track hours worked and maintain accurate time records.
Salary Compression
Situation where little difference exists between pay for experienced employees and new hires, or between supervisors and subordinates. Caused by market rate increases, minimum wage changes, or poor pay structure management. Leads to morale and retention issues.
Compa-Ratio
Metric comparing an employee's actual pay to the midpoint of their salary range. Formula: (Actual Salary ÷ Range Midpoint) × 100. Ratio of 100% means at midpoint; below 100% is below market; above 100% is above market.
Pay Equity
Principle of equal pay for equal work regardless of gender, race, or other protected characteristics. Requires regular pay audits to identify and correct unjustified pay disparities. Critical for legal compliance and employee trust.
401(k) Plan
Employer-sponsored retirement savings plan allowing employees to contribute pre-tax dollars. Employers may match contributions up to a percentage. Contributions grow tax-deferred until withdrawal. Annual contribution limits set by IRS ($23,000 in 2026 for under 50).
Vesting
Process by which employees earn non-forfeitable rights to employer contributions in retirement plans. Cliff vesting grants full ownership after a set period (e.g., 3 years). Graded vesting provides incremental ownership over time. Employee contributions are always 100% vested.
Health Savings Account (HSA)
Tax-advantaged account for medical expenses, paired with high-deductible health plans. Contributions are tax-deductible, grow tax-free, and withdrawals for qualified medical expenses are tax-free. Funds roll over year to year and are portable.
Flexible Spending Account (FSA)
Pre-tax benefit account for healthcare or dependent care expenses. Employees elect annual contribution amount during open enrollment. Use-it-or-lose-it rule applies (funds forfeit if not used by year-end, with limited carryover or grace period options).
Workers' Compensation
State-mandated insurance providing benefits to employees injured on the job. Covers medical expenses, lost wages, and rehabilitation. Employees give up right to sue employer in exchange for guaranteed benefits. Employers must maintain coverage and report injuries promptly.
Unemployment Insurance
State-federal program providing temporary income to workers who lose jobs through no fault of their own. Funded by employer payroll taxes. Eligibility requires sufficient work history and active job search. Benefits typically last 26 weeks.
Total Rewards
Comprehensive approach to compensation including base pay, incentives, benefits, work-life balance, recognition, and development opportunities. Strategic total rewards attract, motivate, and retain talent while supporting organizational goals and culture.
Progressive Discipline
Systematic approach to correcting employee behavior through escalating consequences. Typical steps: verbal warning, written warning, suspension, termination. Provides employees opportunity to improve while documenting issues for legal protection. Must be applied consistently.
At-Will Employment
Employment relationship where either party can terminate at any time for any legal reason without notice. Exceptions include discrimination, retaliation, public policy violations, and implied contracts. Most U.S. employment is at-will unless modified by contract.
Constructive Discharge
Situation where working conditions are so intolerable that a reasonable person would feel compelled to resign. Treated legally as involuntary termination. Examples include harassment, discrimination, or significant pay cuts. Employer may be liable for wrongful termination.
Exit Interview
Structured conversation with departing employees to gather feedback about their experience, reasons for leaving, and suggestions for improvement. Provides valuable insights into organizational issues, culture, and retention challenges. Should be conducted by HR, not direct supervisor.
Employee Handbook
Document outlining company policies, procedures, expectations, and benefits. Communicates workplace rules, code of conduct, and employee rights. Must include at-will disclaimer and be regularly updated. Employees should acknowledge receipt in writing.
Conflict Resolution
Process of addressing and resolving workplace disputes between employees or between employees and management. Methods include mediation, facilitation, and formal grievance procedures. Effective resolution improves morale, productivity, and reduces legal risk.
Workplace Investigation
Formal inquiry into allegations of misconduct, harassment, discrimination, or policy violations. Must be prompt, thorough, impartial, and confidential. Includes interviewing parties, gathering evidence, and documenting findings. Results determine appropriate corrective action.
Employee Retention
Organization's ability to keep employees and reduce turnover. Strategies include competitive compensation, career development, recognition, work-life balance, and positive culture. High retention reduces recruitment costs and maintains institutional knowledge.
Turnover Rate
Percentage of employees who leave during a period. Formula: (Number of Separations ÷ Average Number of Employees) × 100. Voluntary turnover is employee-initiated; involuntary is employer-initiated. High turnover indicates retention problems and increases costs.
Time to Fill
Number of days from job requisition approval to candidate acceptance. Measures recruitment efficiency. Long time-to-fill increases costs, impacts productivity, and may indicate process inefficiencies or unrealistic requirements. Industry average is 30-45 days.
Cost per Hire
Total recruiting costs divided by number of hires. Includes advertising, recruiter salaries, technology, travel, and relocation. Formula: (Internal Costs + External Costs) ÷ Total Hires. Helps evaluate recruitment ROI and budget planning.
Absenteeism Rate
Percentage of scheduled workdays missed due to unplanned absences. Formula: (Days Absent ÷ Total Scheduled Days) × 100. High absenteeism indicates morale, health, or engagement issues. Costs include lost productivity and overtime for coverage.
Human Capital ROI
Measures return on investment in employees. Formula: (Revenue - Operating Expenses - Compensation Costs) ÷ Compensation Costs. Demonstrates HR's contribution to organizational profitability. Higher ratios indicate more effective workforce utilization.
Frequently Asked Questions
What is the PHR exam pass rate?
The PHR exam pass rate is approximately 65%, according to HRCI's 2021 data (down from 69% in 2019). This makes it one of the more challenging HR certifications. The exam has 90 scored questions (plus 25 pretest questions) to complete in 2 hours. You need a scaled score of 500 out of 700 to pass. As of 2022, over 68,000 professionals hold the PHR certification. The relatively low pass rate reflects the exam's breadth covering the entire Human Resource Body of Knowledge (HRBoK).
How long should I study for the PHR exam?
Most successful candidates study for 3-4 months, dedicating 60-120 total hours. Research by SHRM's Mark Smith found that candidates who studied 41-120 hours had the highest pass rates, while studying over 200 hours actually correlated with lower pass rates (likely due to burnout or inefficient study methods). The ideal approach is 60-100 hours over 3-6 months, focusing on practice questions and understanding concepts rather than memorization. HRCI offers official preparation resources.
What are the PHR eligibility requirements?
PHR eligibility depends on your education level: 1) Master's degree or higher + 1 year of HR experience; 2) Bachelor's degree + 2 years of HR experience; 3) High school diploma/GED + 4 years of HR experience. HR experience must be at the professional level (not administrative or clerical). The application fee is $100 (non-refundable) plus $395 exam fee. HRCI members receive discounted rates. Your exam window is 120 days from application approval.
What topics are covered on the PHR exam?
The PHR covers five functional areas: Business Management (20%), Talent Planning & Acquisition (16%), Learning & Development (10%), Total Rewards (15%), and Employee & Labor Relations (39%). Note that Employee & Labor Relations is the largest section at 39%. Topics include employment law (FMLA, ADA, FLSA, Title VII), compensation and benefits, performance management, recruiting, training, and union relations. The exam tests both knowledge and application to real-world scenarios.
What is the difference between PHR and SHRM-CP?
PHR (HRCI) and SHRM-CP (Society for Human Resource Management) are both respected HR certifications with different focuses. PHR emphasizes technical and operational HR knowledge - 'the what.' SHRM-CP emphasizes behavioral competencies and applying HR concepts strategically - 'the how.' PHR has strict education/experience requirements; SHRM-CP requirements are more flexible. Both require recertification every 3 years. Many HR professionals hold both. PHR is slightly older and may be more recognized in some industries.
What happens if I fail the PHR exam?
If you fail the PHR, you can retake it after 90 days. You must submit a new application and pay the full exam fee ($395) for each retake. HRCI offers 'Second Chance Test Insurance' for $250 that covers one retake fee if purchased before your first attempt. There's no limit on total attempts. You'll receive a diagnostic report showing your performance by functional area to guide additional study. Many candidates pass on their second attempt after focused review of weak areas.
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