Key Takeaways

  • Montana producers must act in the best interest of clients
  • Producers must disclose compensation arrangements and conflicts of interest
  • Trust funds and premiums must be handled according to strict requirements
  • Producers must maintain accurate records
  • Continuing education requirements apply
Last updated: January 2026

Producer Conduct and Fiduciary Duties

Montana insurance producers have legal and ethical obligations to their clients and the public.

Producer Duties

Insurance producers owe duties to their clients:

Key Duties

DutyDescription
LoyaltyPut client's interests first
DisclosureReveal all material information
CompetenceMaintain professional knowledge
ConfidentialityProtect client information
Good FaithAct honestly in all dealings

Disclosure Requirements

Montana producers must disclose:

Compensation Disclosures

  • Method of compensation (commission, fee, both)
  • Material conflicts of interest
  • Ownership interests in recommending insurers
  • Referral arrangements

Product Disclosures

  • All material terms and conditions
  • Limitations and exclusions
  • Premium and cost information
  • Comparison with alternatives when replacing

Handling of Funds

Producers must handle premiums and client funds according to strict rules:

Premium Collection

RequirementRule
DepositPromptly to insurer or trust account
ComminglingCannot mix with personal funds
Trust AccountRequired for holding premiums
RecordsMust maintain detailed records

Consequences of Mishandling

ConsequenceDetail
License SuspensionImmediate suspension pending investigation
License RevocationPermanent loss of license
RestitutionMust repay all misappropriated funds
Civil LiabilitySubject to lawsuits from harmed parties
Criminal ChargesPotential felony prosecution
NIPR ReportingReported to NIPR and other states

Record Keeping Requirements

Montana requires producers to maintain records:

Record TypeRetention Period
ApplicationsAs required by insurer/law
Policy DocumentsPer regulatory requirements
CorrespondenceAs required
Replacement DocumentsPer replacement regulations
Commission RecordsAs required

Insurance Fraud

Montana prosecutes insurance fraud under MCA Title 45 (Crimes):

Types of Insurance Fraud

TypeDescription
Application FraudFalse statements on applications
Claims FraudExaggerated or fabricated claims
Premium FraudNon-payment or diversion of premiums
Agent FraudMisappropriation, forgery, unauthorized policies

Fraud Reporting

ObligationRequirement
InsurersMust report suspected fraud to CSI
ProducersShould report suspected fraud
ImmunityGood faith reporters have civil immunity

Continuing Education

Montana requires producers to complete continuing education for license renewal. Contact CSI for current requirements.

Test Your Knowledge

What is the consequence of a Montana producer commingling client funds with personal funds?

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B
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D