5.2 Hand Hygiene: The #1 Infection Prevention Measure

Key Takeaways

  • Handwashing is the #1 infection prevention measure and an INACE tested skill
  • Proper technique requires at least 20 seconds of friction covering all hand surfaces
  • Use a paper towel to turn off the faucet — this is a critical step on the skills test
  • Keep hands pointed downward during rinsing so water flows from clean to dirty areas
  • Alcohol-based hand sanitizer is NOT effective against C. diff and Norovirus — use soap and water
  • Hand hygiene is required before/after every patient contact, after glove removal, and after body fluid exposure
Last updated: March 2026

Hand Hygiene: The #1 Infection Prevention Measure

Handwashing is the single most important action a CNA can take to prevent the spread of infection. It is also one of the 21 mandated performance skills on the INACE clinical evaluation and is a component of virtually every other skill you demonstrate. Proper hand hygiene technique is critical for passing the skills test.

When to Perform Hand Hygiene

The World Health Organization (WHO) "5 Moments for Hand Hygiene" guides healthcare workers:

MomentWhenCNA Example
1. Before Patient ContactBefore touching the residentBefore taking vital signs, before repositioning
2. Before Aseptic TaskBefore clean/sterile proceduresBefore wound dressing change, before catheter care
3. After Body Fluid ExposureAfter contact with body fluidsAfter toileting, after changing a soiled brief
4. After Patient ContactAfter touching the residentAfter bathing, after feeding
5. After Touching SurroundingsAfter touching objects near the residentAfter adjusting the bed, touching the call light

Additional Times to Wash Hands

  • At the beginning and end of each shift
  • Before and after eating or handling food
  • After using the restroom
  • After coughing, sneezing, or blowing your nose
  • After removing gloves (gloves are not a substitute for handwashing)
  • Before and after each resident you care for
  • After handling dirty linen or trash

Proper Handwashing Technique (INACE Tested Skill)

This is the exact technique you must demonstrate on the clinical skills evaluation:

Step-by-Step Procedure:

  1. Stand at the sink — Do not touch the sink with your body
  2. Turn on warm water — Adjust to comfortable temperature
  3. Wet hands and wrists — Hold hands lower than elbows so water flows from clean to dirty
  4. Apply soap — Use enough to create a good lather
  5. Rub hands vigorously for at least 20 seconds (sing "Happy Birthday" twice):
    • Palm to palm
    • Between fingers (interlace)
    • Back of each hand
    • Fingertips and nails (cup fingers in palm)
    • Thumbs (grip and rotate)
    • Wrists
  6. Rinse thoroughly — Hold hands lower than elbows, rinse from wrists to fingertips
  7. Dry with paper towel — Pat hands dry completely
  8. Turn off faucet — Use a clean paper towel to turn off the faucet (do not touch with clean hands)
  9. Dispose of paper towel — In the waste container without touching the container

Critical Steps for the Skills Test

On the INACE clinical evaluation, failure to perform these steps correctly can result in failing the handwashing skill:

Critical StepWhy It Matters
20-second minimumLess time does not adequately remove microorganisms
Friction (rubbing)Physical action dislodges organisms from skin
Between fingersCommon area where organisms hide
Fingertips and nailsMost contaminated area on hands
Rinse hands-downPrevents contaminated water from running up the arms
Paper towel to turn off faucetFaucet handles are contaminated from before washing

Alcohol-Based Hand Rub (ABHR)

Alcohol-based hand sanitizer (at least 60% alcohol) is an acceptable alternative WHEN hands are not visibly soiled:

Use ABHR WhenUse Soap and Water When
Hands are not visibly dirtyHands are visibly soiled or dirty
Between residents in rapid successionBefore eating or handling food
After touching clean surfacesAfter using the restroom
When sink is not immediately availableAfter caring for a resident with C. diff or Norovirus
Before putting on glovesAfter removing gloves that are visibly soiled

Important: Alcohol-based hand rub is NOT effective against C. difficile spores and Norovirus. In these cases, soap and water is required.

ABHR Technique

  1. Apply a palmful of product to one hand
  2. Rub hands together covering all surfaces
  3. Continue rubbing until hands are completely dry (about 20 seconds)
  4. Do NOT wipe or rinse hands after applying

Common Handwashing Errors

ErrorCorrection
Too briefMust be at least 20 seconds of friction
Skipping between fingersInterlace and rub between all fingers
Touching faucet after washingUse paper towel to turn off faucet
Not drying completelyWet hands transfer more organisms than dry
Hands higher than elbows during rinsingKeep hands pointed downward
Using hand sanitizer for C. diffMust use soap and water for C. diff
Test Your Knowledge

How long should you rub your hands with soap during proper handwashing?

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B
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D
Test Your Knowledge

After washing your hands, how should you turn off the faucet?

A
B
C
D
Test Your Knowledge

A resident has been diagnosed with C. difficile (C. diff). Which hand hygiene method is required?

A
B
C
D